Employment Type: Full timeShift: Description: Team Leadership & Service Delivery  Supervise and support a hybrid team performing Tier 2 benefits operations Provide coaching, work prioritization, and performance oversight to ensure operational excellence, including productivity levels, key performance indicators, service level agreements, and case management standards are being met and maintained consistently, timely, and with high-quality. Handle complex case escalations from Tier 1 or other business units Establishes and maintains collaborative relationships with cross-functional teams, including but not limited to RHM staff, Payroll, HR Operations, Legal, Total Rewards, and vendors, while proactively promoting and training department services to RHM leaders and managers. Reviews and approves team timecards in alignment with organizational policies; monitors attendance patterns to ensure compliance and proactively alerts the manager to any issues that may affect service delivery or team performance. Works with the manager to provide team analytics and maintains metrics . Utilizes presentation skills to provide project and customer service delivery updates to HR and RHM management.  Identify skill development & training needs for the team, including resources needed for knowledge management.   Benefits Administration Manage the administration and reconciliation of benefits programs, including COBRA, HSA/FSA, and Section 125 plans. Handle complex and escalated cases, adjudicating appeals in alignment with IRS Section 125 regulations and Trinity Health HR policies. Collaborate with Total Rewards Benefits and Well-Being and the Legal Department to review documentation, resolve cases, and mitigate organizational risk.  Partner with Benefits COE to coordinate eligibility management, policy updates, and compliance with federal and state regulations.  Reconcile benefit discrepancies related to pay, and coverage issues; serve as a key point of contact for vendor coordination.  Include OE execution, task planning, assignment, and efficient, effective appeals processing levering case management Audits internal and external benefits related reports & benefits spending account error reports Lead and partner on activities related to annual Open Enrollment, including planning, testing, system validation, and guide/documentation review. Partner with HRIS, Benefits COE, and Communications to ensure a smooth and compliant enrollment experience  Supporting benefits-related work associated with merger, transition, and acquisition (MTA) activities across the Trinity Health ministry.     Root Cause Analysis & Issue Resolution  Lead investigations into data discrepancies and resolve systemic issues affecting benefits, payroll deductions Proactively identify trends through case management and audits to recommend process or system enhancements.    Case Management & Escalations  Oversee case management workflow within the HR Shared Services system (e.g., Workday Help), ensuring adherence to Service Level Agreements (SLAs) and quality standards.  Serve as an escalation point for complex or sensitive Tier 2 cases, ensuring proper documentation, resolution, and stakeholder communication. Ensure the integrity and effectiveness of Tier 0 knowledge resources by overseeing the governance and continuous improvement of content related to benefits and employment administration. This includes maintaining accurate, user-friendly knowledge articles that reflect current policies and practices, and ensuring timely updates and dissemination to stakeholders and team members.  Confidentiality Prioritizes the Colleague Experience and maintains strict confidentiality of the department and associate information in accordance with HIPAA and NPPI guidelines.Team Leadership & Service Delivery  - Supervise and support a hybrid team performing Tier 2 benefits operations - Provide coaching, work prioritization, and performance oversight to ensure operational excellence, including productivity levels, key performance indicators, service level agreements, and case management standards are being met and maintained consistently, timely, and with high-quality. - Handle complex case escalations from Tier 1 or other business units - Establishes and maintains collaborative relationships with cross-functional teams, including but not limited to RHM staff, Payroll, HR Operations, Legal, Total Rewards, and vendors, while proactively promoting and training department services to RHM leaders and managers. - Reviews and approves team timecards in alignment with organizational policies; monitors attendance patterns to ensure compliance and proactively alerts the manager to any issues that may affect service delivery or team performance. - Works with the manager to provide team analytics and maintains metrics . Utilizes presentation skills to provide project and customer service delivery updates to HR and RHM management.  - Identify skill development & training needs for the team, including resources needed for knowledge management.   Benefits Administration - Manage the administration and reconciliation of benefits programs, including COBRA, HSA/FSA, and Section 125 plans. Handle complex and escalated cases, adjudicating appeals in alignment with IRS Section 125 regulations and Trinity Health HR policies. Collaborate with Total Rewards Benefits and Well-Being and the Legal Department to review documentation, resolve cases, and mitigate organizational risk.  - Partner with Benefits COE to coordinate eligibility management, policy updates, and compliance with federal and state regulations.  - Reconcile benefit discrepancies related to pay, and coverage issues; serve as a key point of contact for vendor coordination.  - Include OE execution, task planning, assignment, and efficient, effective appeals processing levering case management - Audits internal and external benefits related reports & benefits spending account error reports - Lead and partner on activities related to annual Open Enrollment, including planning, testing, system validation, and guide/documentation review. Partner with HRIS, Benefits COE, and Communications to ensure a smooth and compliant enrollment experience  - Supporting benefits-related work associated with merger, transition, and acquisition (MTA) activities across the Trinity Health ministry.     Root Cause Analysis & Issue Resolution  - Lead investigations into data discrepancies and resolve systemic issues affecting benefits, payroll deductions - Proactively identify trends through case management and audits to recommend process or system enhancements.    Case Management & Escalations  - Oversee case management workflow within the HR Shared Services system (e.g., Workday Help), ensuring adherence to Service Level Agreements (SLAs) and quality standards.  - Serve as an escalation point for complex or sensitive Tier 2 cases, ensuring proper documentation, resolution, and stakeholder communication. - Ensure the integrity and effectiveness of Tier 0 knowledge resources by overseeing the governance and continuous improvement of content related to benefits and employment administration. This includes maintaining accurate, user-friendly knowledge articles that reflect current policies and practices, and ensuring timely updates and dissemination to stakeholders and team members.  Minimum Qualifications • Associate’s degree in human resources, Business Administration, or related field, or equivalent experience • Minimum 4-6 years of progressive experience in HR Shared Services, including both employment administration and benefits administration • Minimum of 2-4 years of experience in a leadership, coaching, or team lead capacity, or equivalent experience gained through academic projects, internships, or other relevant exposure • Hands-on experience with Workday HCM, particularly with benefits, employment transactions, and case management Additional Qualifications (nice to have) • Prior project management experience strongly preferred • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) • Prior project management experience strongly preferred • Prior experience supporting or leading HR compliance-related programs and initiatives such as I-9, E-Verify, licensing/credentialing tracking, and internal audits strongly preferred • Prior experience with Joint Commission audits and other healthcare regulatory bodies preferred • Prior experience with Workday, Equifax, EverCheck, and/or The Work Number beneficial Confidentiality - Prioritizes the Colleague Experience and maintains strict confidentiality of the department and associate information in accordance with HIPAA and NPPI guidelines. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Oversee all aspects of Docusign’s global equity plans and programs across the award lifecycle, including RSUs, PSUs and ESPP • Lead and develop Docusign’s stock plan administration team and processes to deliver excellence over the long term • Build and enhance the tools, technology, integrations, automations and other processes that enable equity compensation at scale for a publicly traded company, including support for audit, IRS, SOX, SEC and other compliance requirements • Serve as Docusign’s senior equity expert, advising Legal, HR, Finance and other teams as needed • Support Docusign’s global growth, working with internal partners and external experts to deliver efficient, compliant equity compensation and employee education inside and outside the U.S. • Work with Corporate Legal, Accounting and other teams to support external disclosures, including Section 16 filings and equity information in Docusign’s 10-Q/K, proxy and other SEC reports • Ensure accurate equity systems and records, including ownership of Equity Edge platform • Meet month-, quarter- and year-end reporting and reconciliation requirements timely and accurately • Coordinate with Payroll, Tax and other teams to ensure accurate and timely tax withholding and reporting • Oversee annual reporting forms and year-end tax statements required by global tax authorities • Deliver best-in-class participant self-service and support options for employee participants in RSU, ESPP and other programs • Design, deliver and evolve employee-facing education and enablement programs, including localized options outside the U.S. • Assist in review, operation and tracking for 10b5-1 plans

• Administration of leases, amendments, abstracts and terms for accuracy and ensuring Autodesk compliance with all contractual obligations • Maintain a global database of properties ensuring all data is accurately abstracted, and ensuring all documents are stored electronically in the cloud and in hard copy as needed for quick and complete access • Abstract lease documents into an enterprise, cloud-based lease management system • Verify and evaluate invoices for compliance to lease terms, working with Landlords to reconcile charges, credits, errors and disputes • Conduct operating expense reconciliation reviews, perform desk audits and identify properties for full lease audits • Generate monthly rent and variable expense reports, route for approvals and work with A/P for timely payments • Issue monthly reports to Real Estate and Workplace teams as well as other Autodesk teams such as Legal, Finance, HR, Risk Management • Develop and produce ad hoc portfolio reports as required • Work with external service providers on various portfolio administration duties and special projects as needed • Work with Autodesk’s EMEA Real Estate Portfolio Manager to obtain necessary documents related to new and existing transactions • Work closely with our Finance business partner to provide portfolio information and reporting for annual budgeting and monthly property operations • Serve as a backup to support APAC or AMER Regions as required • Interface with and respond to requests from internal organizations such as Finance, HR, Risk, Legal to ensure lease compliance and fulfill reporting requirements • Partner with regional Workplace teams to obtain information and fulfill requests related to leases • Maintain good relationships with Landlords regarding lease compliance and rent payments • Assist in improving standard lease administration procedures • Assist the Manager and the Real Estate team on special projects as needed • Assist in the compilation of data and reporting for regular reviews of regional portfolios with key stakeholders • Ability to forecast and prepare budgets, conduct financial/business analysis including the preparation of reports.

Our Verisk Strategic Alliances business is thriving! We are seeking an experienced and professional Senior Contract Analyst to monitor and build business with Software/ Technology/ Consulting vendors in the P&C insurance markets and manage licensing and contracts with other consultants. You'll work to protect our intellectual property, maximize opportunity for revenue, and enhance products and services for our customers. This non-commission role benefits from working closely with various departments, products and services, and interacting daily with both customers and 3rd party vendors. For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events. Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice