The Area Service Manager is responsible for the oversight of assigned preventative maintenance, specialized services and national programs. Daily responsibilities are primarily focused on leading Program Coordinators, specialized technicians and direct relationship oversight of outsourced service providers(s) of equipment, property, and physical plant to our internal business partners: to ensure compliance with established preventative maintenance, national programs, and regulatory requirements. * Must have a strong buy in to Leadership's strategy and embrace constant change to achieve overall goals. *Manage day-to-day preventative maintenance, specialized services and national programs within the assigned coverage area, to consist of approximately + 350 stores. * Responsible for the direct leadership and management of P3 professional (s) and @ 23 technicians, to include required training, certifications and performing work in accordance with all maintenance programs, contracts and regulatory requirements. * Manage open services work orders, KPI review/analysis, invoice and dispute resolutions, PM regulations monitoring and spot verification, and compliance with all maintenance related governance. * Manage direct relationships with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant to ensure compliance with established maintenance programs, and regulatory requirements. * Responsible for maintenance expense and capital budget allocations for preventative maintenance, specialized programs and national services within the assigned geographic area; includes budget versus actual explanations, as well as cost reduction initiatives. Utilize BI data to drive actionable results for efficient expense and capital spend. * Conduct field site visits to evaluate service levels for preventative maintenance, specialized services, national programs, property condition assessments, compliance audits, feedback from Franchisees and operations, reviewing and auditing service providers, etc. * Represent the Facilities department in meetings and site visits with Operations, Franchisees, and other key stakeholders to review strategic outlook and tactical execution of services. * Management of truck and technician inventory to include tools, parts, and other company equipment. *Review and approve work from Direct Service Providers in accordance with DOA. *Auditing of 3rd party invoices to include travel, parts, and generalized repairs. * Ensures compliance with applicable federal, state, and local regulations. * Completes other duties, including special projects, as assigned by management. If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link. For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

• Partner with subject matter experts to identify challenges and improve areas in the Partner Program and Sales Engineering Initiatives • Scope Programs, define requirements and keep stakeholders aligned to end goals, timelines and deliverables • Create and deliver top-quality, audience-appropriate Program Documentation and training • Develop a strong understanding of the various Partner sales motions and how Sales Engineers engage in opportunities • Identify system bugs, gaps and needed enhancements. Manage fix and enhance Partner and SE requests for SFDC and other tools • Partner with Sales Ops and other key stakeholders to manage, plan and prioritize system requests • Maintain and develop Standard Operating Procedures used for Partner and Sales Engineering Operations • Optimize operational efficiency through innovative thinking, process improvement and industry standards sharing • Provide front line support to other departments including Partner Managers, Sales Engineers, Billing, Enablement and Business Systems to support to the Revenue Team in common business and day to day operational situations

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a Manager, Delivery who excels at organizing complex work, maintaining momentum, and helping teams execute confidently. This role owns the day-to-day execution of creative projects, ensuring tasks are clear, timelines are realistic, and teams stay aligned from kickoff through completion. This role is perfect for someone who’s confident managing fast-moving projects, loves collaborating with cross-functional teams. In this role, you will bring structure to ambiguity, anticipates risks, and keeps teams aligned around clear plans and priorities. You are a trusted day-to-day partner to clients and internal teams, helping translate strategy into actionable work while maintaining momentum and focus. The role demands being able to work across various projects, manage client expectations, schedules, budgets, assets, resources, and scopes in an organized manner with quality and attention to detail in every area. You will be hands-on, running projects directly while supporting broader programs led by delivery leadership. Success at this level means dependable execution, strong communication, and proactive coordination that enables creative and strategy teams to focus on great work. If you naturally spot blockers before they happen, keep teams aligned without breaking a sweat, and enjoy a good budget spreadsheet just as much as a creative brainstorm, you’ll fit right in. Qualifications - 3–5 years of experience in project management within a creative, digital, or production environment - Experience coordinating multi-disciplinary teams - Familiarity with creative development and production workflows - Experience managing complex campaigns and retainers, campaign content production, organic social and creator/influencer-led projects - Proficiency leading a high-volume, multi service retainer(s) for brands/clients - Experience supporting financial tracking and project reporting - A passion for continuous learning and improving team workflows - Hands-on experience working with cross-functional teams - Fluency in project management best practices, and flexible enough to adapt with change - Strong communication, trust building and motivation skills - Organized, proactive, and calm under pressure; juggles timelines and deliverables without losing sight of the big picture - A high level of mastery of Google Suite, Salesforce, Slack, Microsoft Office Suite, Notion, Adobe Creative Suite and related project management tools Requirements - Develop project plans with clear requirements; lead and own day-to-day project delivery across multiple projects, maintaining them from kickoff through delivery - Coordinate deliverables using tools like Asana, Trello, or Jira, while making sure we stay within project scope / budget - Use business acumen and strategy to facilitate creative execution and to drive results - Build and maintain timelines, task plans and trackers - Ensure deliverables, dependencies and milestones are clearly documented - Share process improvements and help standardize workflows - Contribute to team documentation and templates - Facilitate cross-functional team standups, check-ins, and working sessions - Communicate updates clearly across internal stakeholders - Maintain organized documentation across tools and shared spaces - Monitor progress and identify risks early - Escalate blockers with context and suggested solutions - Track feedback cycles and approvals to keep work moving - Help maintain scope clarity and prevent downstream surprises - Track burn against plan and flag pacing concerns - Partner with Resource Management to confirm staffing needs - Support forecasting accuracy through timely updates - Maintain project hygiene across project management tools Benefits - Healthcare, Dental, and Vision coverage - 401k plan, plus matching - PTO - Paid Company Holidays - Parental Leave

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program Manager, Strategic Execution & Governance will drive key strategic programs that shape the future of H&R Block’s operations and enterprise transformation efforts. Reporting to the Director, Strategy Execution & Governance (Operations & Technology), this role requires a detail-oriented and proactive individual with strong program management skills and a commitment to delivering impactful results. The Program Manager will oversee high-impact and high-visibility enterprise initiatives, ensuring these programs are executed successfully and aligned to Block Next strategy. This role will provide execution discipline, strengthen accountability, and enable consistent delivery of value across all managed programs. By doing so, the Program Manager plays a critical part in achieving H&R Block’s transformation objectives and commitment to operational excellence. Day to day, you'll... - Program Management: Manage multiple programs simultaneously, often long-term in nature, spanning multiple business cycles, to ensure timely delivery, adherence to scope, and alignment with strategic objectives. - Strategic Project Execution: Lead the execution of cross-functional strategic initiatives, ensuring these projects are delivered on time and drive the intended business outcomes. - Collaboration: Work closely with cross-functional teams across the enterprise to gather requirements, share insights, and orchestrate unified implementation of strategic initiatives. - Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance operational effectiveness, fostering a culture of continuous improvement in program execution. - Governance & Reporting: Establish strong governance routines for each program, including setting key performance indicators (KPIs) and regular status reviews. Develop comprehensive reports and documentation to track progress, outcomes, and lessons learned for leadership visibility. - Stakeholder Engagement & Influence: Engage with internal stakeholders at all levels to ensure alignment and support for initiatives. Influence and persuade cross-functional partners and senior leaders to adopt and champion program objectives, maintaining alignment with organizational goals. - Change Management: Partner with leadership to facilitate change management efforts (communication, training, and support) for teams involved in new initiatives, ensuring smooth adoption of new processes and systems. - Risk Management: Proactively identify and mitigate risks or roadblocks associated with strategic projects to ensure smooth implementation and delivery of results. - Exhibit extreme agility: You’ll thrive in a fast-paced, ever-changing environment, because you love it. Qualifications - Bachelor’s degree in a related field, or an equivalent combination of education and related work experience. - 8+ years of relevant work experience, including program/project management leading large programs that involve significant business change, and organizational impact. Requirements - Results Orientation: Demonstrated track record of establishing priorities, meeting deadlines, and delivering results in complex or ambiguous environments. - Communication Skills: Advanced oral, written, and interpersonal communication skills. Strong presentation and facilitation abilities to effectively communicate with – and persuade – a wide range of audiences, from project teams to senior executives. - Leadership & Influence: Proven ability to lead and influence without direct authority in a matrixed or highly cross-functional environment. Experience guiding teams and stakeholders through change and gaining buy-in on new initiatives. - Analytical & Critical Thinking: Strong critical thinking and problem-solving skills. A continuous improvement mindset with a collaborative approach to finding solutions and driving improvements. Extreme attention to detail in planning, execution, and follow-up. Benefits - Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage. - Can participate in the H&R Block Retirement Savings Plan (401(k) Plan). - Access to the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program. - Automatically enrolled in Business Travel Accident Insurance. - Receive Associate Tax Prep benefit. Pay Range The pay range for this position is $101,200.00 - $161,900.00/Yr. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.