About World Business Lenders (https://wbl.com/) World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL is a U.S.-based company with a 100% remote workforce. - Generally, working hours will be 9:00am-6:00pm Eastern time, Monday through Friday, although hours worked may be greater based upon operational requirements. - We are looking for someone who is really skilled in both speaking and writing in English. The Opportunity - This position is tailor-made for an accomplished producer and sales leader with a solid background in the Merchant Cash Advance industry. If you excel at driving volume, nurturing broker partnerships, and expanding a funding channel, we want to hear from you! - You will own and grow a designated origination channel, drive revenue, and lead a team responsible for Loan originations. - If you have built books of business, recruited ISOs, and closed high-volume deals, this role gives you the platform to do it at scale. Responsibilities:  - Proactively source and qualify borrowers, brokers, and referral partners through outbound calls, follow-ups, and relationship building - Develop and execute strategies to drive immediate growth in monthly funding volume and revenue through both Direct and Indirect sales channels. - Educate prospects on private lending products, terms, and qualification criteria - Manage, coach, and develop the sales team to transition from “order takers” to “proactive closers,” ensuring they hit KPIs and revenue goals. - Build, expand, and manage a robust network of ISO brokers, ensuring strong partnerships and high-volume lead generation. - Lead the risk assessment and structuring of deals, ensuring proper stacking analysis, financial evaluation, and underwriting practices. - Manage and lead negotiations, ensuring successful deal closures, especially in complex or challenging situations. - Monitor sales performance data, track KPIs, and analyze trends to refine strategies and optimize team results. - Collaborate with underwriting, funding, and operations teams to ensure smooth execution of deals and support team goals. - Foster a high-energy, competitive, and results-driven culture within the team while maintaining ethical and professional standards.

• Analyze, create, and implement new business processes for operational excellence in the Account Management & Customer Experience organizations • Expand & iterate upon our scalable, repeatable processes and contribute to business strategy • Lead & contribute to cross-functional strategic projects that directly impact Net Dollar Retention • Be the functional owner of our CX & AM tech stack (including Support CRM, Chatbot, CSP, Salesforce, WFM tooling, etc.), influencing roadmap decisions and driving ongoing improvement in end-user workflows • Set & report on measurable expansion, retention, CSAT, & product adoption goals in partnership with Customer Experience & Revenue leadership, and develop methodologies to test, iterate, and operationalize solutions to meet these goals • Utilize levers across people, processes, and our technology stack to drive measurable impact in alignment with growth initiatives • Drive cross-functional alignment between Customer Experience, Account Management, Sales, Marketing, Product, and Finance • Build a collaborative, trusting environment where open communication helps to uncover issues for faster agreement and resolution.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to: - Audit operations and identify profit leaks - Train advisors in real-world selling strategies - Coach managers in leadership, accountability, KPI mastery, and execution - Help teams transform not just numbers—but culture You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation. Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person. Qualifications - 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations. - A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams. - A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention. - Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure. - Excellent communication skills; comfortable leading training sessions and working with all personalities. - Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada). Requirements - No prior coaching experience needed—just a strong track record and a willingness to coach. Benefits - Partnering with a respected leader in automotive coaching and fixed ops growth. - Receive training in our proprietary service systems and tools. - Collaborate with a team of high performers who value autonomy, integrity, and results. - Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships. Bonus Points If You Have: - Public speaking or training experience. - Experience managing multiple locations or large-volume stores. - A “roll-up-your-sleeves” attitude with a passion for fixing broken processes.

• Write, design, and maintain a library of sales-facing content including pitch decks, capability overviews, one-pagers, case studies, service descriptions, and email templates. • Partner with subject matter experts and practice leaders to develop original thought leadership and client-ready narratives that differentiate Connor Consulting in the market. • Refresh and tailor existing collateral for specific industries, buyer personas, and stages of the sales cycle. • Maintain version control, taxonomy, and discoverability of content within the sales enablement library so the team can find what they need quickly. • Lead end-to-end development of responses to RFPs, RFIs, and RFQs - coordinating contributors, owning the writing, and producing a polished, on-brand final deliverable. • Build and maintain a curated answer library of approved RFx responses, boilerplate language, bios, and qualifications so future proposals can be assembled faster and more consistently. • Drive the RFx process: kickoff meetings, content assignments, internal reviews, compliance checks against the RFx requirements, and final production. • Continuously improve win-themes, executive summaries, and proposal templates based on feedback from sales, clients, and pursuit debriefs. • Work cross-functionally with sales, marketing, delivery, and leadership to surface new content needs and prioritize the development backlog. • Train the sales team on how to use new content, position key messages, and tailor materials for their conversations. • Track content usage and proposal outcomes; use that data to refine what we produce and how we deploy it.