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Hanger, Inc. logo
Hanger, Inc.

Empowering Human Potential

Payer Engagement Specialist II

CommunicationsCommunicationsOtherRemoteTeam 5,001-10,000Since 1861H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

110 days ago

Salary

0

No structured requirement data.

Job Description

Payer Engagement Specialist II

Hanger, Inc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Payer Engagement Specialist II - Remote is responsible for providing administrative support for all payer engagement notifications, including: - New clinics - Relocations - Closures - TIN updates - Acquisitions This position also involves daily operation support, completing payer forms, sending weekly provider bulletins, and various other data verification activities as assigned. Your Impact includes: - Notify payers of any Hanger Clinic changes, such as address, tax ID, and Medicaid numbers - Work within Salesforce system to ensure integrity of data - Update provider information transmitted to large and regional payers - Create and manage assigned work in Salesforce cases and review regularly with manager or designee - Distribute customized provider directories for large, national, and regional payers - Complete specific payer forms when the Clinic has a change of demographics - Create cases for the credentialing team for adding new clinics to payers as appropriate - Confirm and track updates and submit cases to add to Hanger billing system until project completion - Review, complete, and return quarterly payer provider verification forms upon request - Monitor payer central correspondence depository daily and disseminate to appropriate team members - Produce reports and other ad hoc assignments as required Qualifications - Minimum: High School diploma or equivalent - Minimum: 2 years of related experience - Preferred: 3 years of provider servicing/customer service experience - Preferred: Healthcare experience Requirements - Excellent customer service - Good verbal, written, and organizational skills - Familiar with various types of software applications, such as Salesforce and Acrobat - Intermediate level user with Microsoft Excel and Word - Attention to detail with the ability to quickly identify trends - Able to multi-task and work independently in a time-sensitive environment with a heavy workload - Able to effectively interface with all levels of employee, management, and external organizations - Act with integrity in all ways and at all times - Keep the patient at the center of everything that you do - Foster open collaboration and constructive dialogue with everyone around you - Continuously innovate new solutions, influencing and responding to change - Focus on superior outcomes, and calibrate work processes for outstanding results Benefits - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs - Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Job Requirements

  • Minimum: High School diploma or equivalent
  • Minimum: 2 years of related experience
  • Preferred: 3 years of provider servicing/customer service experience
  • Preferred: Healthcare experience
  • Excellent customer service
  • Good verbal, written, and organizational skills
  • Familiar with various types of software applications, such as Salesforce and Acrobat
  • Intermediate level user with Microsoft Excel and Word
  • Attention to detail with the ability to quickly identify trends
  • Able to multi-task and work independently in a time-sensitive environment with a heavy workload
  • Able to effectively interface with all levels of employee, management, and external organizations
  • Act with integrity in all ways and at all times
  • Keep the patient at the center of everything that you do
  • Foster open collaboration and constructive dialogue with everyone around you
  • Continuously innovate new solutions, influencing and responding to change
  • Focus on superior outcomes, and calibrate work processes for outstanding results

Benefits

  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs - Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

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