The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary This role creates clear, visually engaging information graphics and business documentation that help internal and external audiences understand processes, projects, and key messages. It blends graphic design, business process understanding, and technical writing to support communication, training, analysis, and continuous improvement across the organization. The position partners closely with business units to document processes, capture data for analysis, and produce materials that enhance productivity and operational clarity. Key Responsibilities - Design information graphics and conceptual communications that clearly convey complex ideas. - Produce and maintain business process and project documentation using established standards. - Capture and validate data needed for modeling, simulation, and process analysis. - Provide business and technical writing support across division projects. - Create documentation used by partners such as training, IT, and HR to support end‑user training, requirements, and organizational design. Skills and Background You’ll Need Education: Bachelor’s degree in Business, Education, Graphic Design, or a related field. Experience: 5 years of experience creating, writing, and interpreting technical documents. - Demonstrated experience with desktop publishing, graphic design, word processing, and spreadsheet applications. - 4 years of experience within an Insurance Services Group or similar operational environment. - Experience supporting business process analysis, modeling, or simulation. - Familiarity with documentation standards and conventions used in process improvement and project environments. Key Behaviors of a Successful Candidate - Adaptability — Sees possibilities in changing circumstances, adjusts quickly to shifting priorities, and adapts communication and documentation approaches as needed. - Collaboration — Works effectively with partners across business units, seeks input, and builds shared understanding through clear communication. - Attention to Detail — Ensures accuracy and completeness in documentation, data capture, and visual communication. Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: - A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions - An annual incentive bonus plan - Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure - A supportive, responsive management approach and opportunities for career growth and advancement - Paid parental leave and adoption/surrogacy assistance - An employee giving program that double matches your donations to eligible nonprofits and schools In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard. - Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data. Salary Range: $66,000.00 - $96,250.00 Positions will be posted for at least 5 days from original posting date. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit www.youthvillages.org Position Overview: The REDCap Technical Specialist supports the Research Department by assisting with web-based data collection (such as online surveys) and analyzing project data. They develop and maintain REDCap projects to meet the organization’s data collection and evaluation needs. Working closely with the REDCap Manager, the Specialist will build and maintain projects, create innovative survey designs, and have a strong understanding of how the REDCap system functions. Additionally, they will contribute to special projects as requested by the Manager. Essential Duties and Responsibilities: The REDCap Technical Specialist: - Collaborates with department leaders and key stakeholders to determine data collection needs and conceptualize REDCap project structure - Designs complex REDCap projects with advanced logic, integrations, and custom styling - Participates in scheduled and ad hoc meetings with staff requesting projects - Performs regular maintenance on active projects (including managing access and making modifications) - Designs and delivers advanced training and guidance on data extraction, reporting, and system capabilities for departmental users - Ensures project deadlines are met and maintains high standards for data quality - Writes queries within REDCap, Snowflake, Evolv, and MS SQL to support data needs - Supports REDCap application reliability and performance monitoring - Assists the Manager in troubleshooting and resolving system-related issues for end users (including broken survey links, system-related issues, and data entry issues) - Collaborates in developing and following best practices for REDCap project management and data integrity - Performs other duties as assigned Additional Information: This position can be based in one of Youth Villages’ office locations, preferably the Operations Center in Memphis, TN, or can be remote. Remote candidates should expect some travel with time spent in Youth Villages offices building relationships, learning in-person the Youth Villages culture, and the work we do. Qualifications: - Bachelor's degree in a social science, science, or business-related field (required) - Bachelor’s degree or formal training in a technical discipline (preferred) - Minimum of two years of experience working with data and databases (required) - Research experience (required) - Administrative research experience (preferred) - Experience with SQL, CSS, and HTML (required) - Proficiency in REDCap (strongly preferred) - Knowledge of survey research methods (preferred) - Experience with JavaScript and understanding of APIs (plus) - Experience with non-profit organizations (strongly preferred) - Strong organizational skills and attention to detail - Excellent written, verbal, and oral skills - Ability to manage multiple priorities simultaneously - Proficient with Microsoft Office products (including advanced knowledge of Excel) - Ability to maintain a flexible schedule ​ Youth Villages Benefits - Medical, Dental, Prescription Drug Coverage and Vision - 401(k) - Time off: - - 2 week paid vacation (full-time) / 1 week paid vacation (part-time) - 12 paid sick days per year - 11 paid holidays - Paid Parental Leave - Mileage & Cell Phone Reimbursement (when applicable) - Tuition reimbursement and licensure supervision - Growth & development through continuous training - Clinical and administrative advancement opportunities *Benefits are excluded for variable status employees. Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role will support a major multi-year program with the New York City Department of Transportation focused on maintaining and expanding the city's roadway camera and roadside equipment infrastructure. As Technical Writer, you will support a large-scale DOT technology infrastructure program involving the maintenance of the current citywide camera system and deployment of approximately 300 new units over the next five years across New York City. This role will focus on producing structured technical documentation, operational plans, and program manuals by collaborating with engineering teams, subject matter experts, and project leadership. You will translate complex technical information into clear documentation that supports program delivery, operations, and long-term system management. Key Responsibilities - Develop technical documentation using information from RFPs and collaboration with internal subject matter experts - Produce Standard Operating Procedures (SOPs), technical plans, and equipment manuals - Develop a Staffing and Human Resource Management Plan - Prepare a Software Development Plan and support documentation updates as systems evolve - Contribute to ongoing AI technology assessments and related documentation - Create and maintain a Quality Management Plan for the program - Develop Maintenance and Support Plans for deployed infrastructure systems - Prepare a Contract Succession Plan and program continuity documentation - Develop Roadside Equipment (RSE) Hand Back Work Plans for asset lifecycle management - Produce comprehensive System User Manuals, System Maintenance Manuals, and Service Manuals - Create and maintain RSE Operations Manuals - Prepare RSE Maintenance and Service Manuals - Write and maintain installation progress reports documenting deployment milestones - Coordinate with engineering teams, construction managers, and infrastructure specialists to gather technical inputs Qualifications - Approximately 5 years of experience in project management and information technology environments - Experience working with engineering teams, construction managers, or infrastructure project teams - Ability to gather technical information from multiple stakeholders and translate it into structured documentation - Familiarity with software documentation tools and technical writing platforms - Experience producing technical reports, system documentation, and operational manuals - Strong written communication and documentation skills - Ability to organize complex information into clear technical documents Benefits - $70,000 annual salary - Full benefits package including paid vacation, sick leave, holidays, and 401(k) match - Flexible Monday–Friday schedule (7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM) - Fully remote option or hybrid work from Lower Manhattan office - Opportunity to contribute to a large-scale 5-year infrastructure technology program with the New York City Department of Transportation - Long-term project stability with a leading construction management services firm

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Technical Proposal Writer develops clear, compliant, and compelling responses to state and federal RFPs, with a focus on Home and Community-Based Services (HCBS). This role builds structured proposal shells, integrates approved content from the organization’s content management system, and collaborates across departments to draft, edit, and refine proposal materials. - Generate compliant proposal shells for responses based on requirements found in Requests for Proposals (RFPs) for state and federal Home and Community-Based Services (HCBS). - Input approved boilerplate from proposal Content Management System (PPL currently uses Loopio) into proposal shell to accurately address RFP questions. - Work with the Proposal team to free-write material for proposals and edit and improve existing material. - Complete all forms, references, resumes, and biographies as outlined in the RFP. - Work with the Marketing department in the generation of all organizational charts and other proposal related graphics. - Support the Proposal team in maintaining and building the proposal library. - Stay abreast of industry standards, review all proposal post-bid information, and provide summaries, maintain the Content Management System, and monitor procurement sites. - Work with various departments and levels of management to draft responses. - Make recommendations on response approaches. - Ensure consistent proposal submissions across PPL. - Ensure that tools and style guides are in place to support the development of documentation that meets current market expectations. - Support the development of overviews and summaries to the Executive Leadership Team. - Ensure Freedom of Information Act (FOIA) requests are submitted after each proposal, and a competitor analysis is performed. - All other duties as assigned. Qualifications - Bachelor’s Degree Preferred. Substantial professional experience in a related field may be considered in lieu of formal degree. - 1-3 years of relevant experience as a proposal writer with experience in state/federal procurement responses, proposal development and/or grant writing. Requirements - Outstanding verbal and written communication skills including ability to be professional, technically accurate, clear, and succinct. - Ability to interact with all levels of personnel from technical to high level executive management, and influence key stakeholders to complete work efforts. - Ability to deal with adversity and differing opinions. - Familiar with RFP Content Management Systems. - Ability to incorporate operational feedback into writing. - Ability to write multiple RFPs at once. Benefits - Compensation: $65,000-$75,000 Company Description Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve.