Employment Process Group

• Lead, coach, train, and develop a Coordinating Department team of up to 10 staff members • Oversee scheduling, dispatch operations, and client communication activities • Own departmental performance metrics, quality standards, and customer experience outcomes • Develop and improve standard operating procedures (SOPs), checklists, workflows, and quality-control processes • Monitor team productivity and provide ongoing coaching and performance management • Assist with recruiting, hiring, onboarding, and training new coordinators as the company grows • Handle escalated client and operational issues while supporting successful resolution • Identify opportunities for operational improvements and increased efficiency • Collaborate with leadership to support organizational growth initiatives • Ensure consistent execution of company policies, procedures, and service standards

Role Description As Director of Philanthropic Development & Marketing, you will lead strategic fundraising and partnership development initiatives designed to generate significant philanthropic support for GENYOUth's mission. This role is central to building and managing relationships with corporate sponsors, foundations, major donors, and philanthropic partners while driving revenue growth through high-impact fundraising strategies. Working closely with executive leadership, including the Chief Executive Officer and Chief Marketing Officer, you will help shape organizational growth initiatives, expand national partnerships, and secure transformational funding that supports healthier school communities nationwide. Key Responsibilities - Lead fundraising efforts generating $3 million to $5 million annually through corporate partnerships, foundation grants, sponsorships, and philanthropic contributions - Develop and execute strategic fundraising and partnership development plans - Build and maintain relationships with executives, corporate sponsors, foundations, and major donors capable of six- and seven-figure commitments - Identify, cultivate, solicit, and steward prospective funding partners - Partner with executive leadership on organizational growth strategies and high-level fundraising initiatives - Support nationally recognized fundraising programs and events, including Taste of the NFL and Taste of the Draft - Manage and expand existing partnerships while identifying new revenue opportunities - Develop compelling proposals, presentations, and sponsorship opportunities - Oversee and mentor the Development Coordinator - Track fundraising activities and donor engagement through CRM and fundraising systems Qualifications - Bachelor's degree required - Minimum 7 years of experience in fundraising, corporate partnerships, sponsorship sales, business development, nonprofit development, or related fields - Proven success securing major gifts, sponsorships, and philanthropic funding - Strong experience building and managing corporate and foundation relationships - Exceptional communication, presentation, proposal development, and stakeholder management skills - Experience with fundraising and CRM platforms, including Salesforce and Raiser's Edge - Proficiency with Microsoft Office Suite and Canva - Demonstrated ability to manage multiple high-value relationships and fundraising initiatives simultaneously Benefits - Competitive salary up to $135,000+ based on experience - Comprehensive benefits package - Paid time off and retirement benefits - Remote work environment with flexibility - Opportunity to make a meaningful impact on youth wellness and healthier school communities nationwide - Direct collaboration with executive leadership on strategic organizational initiatives - Leadership opportunity overseeing development operations and partnership growth - Limited travel requirement of approximately 5–10% - Professional growth within a mission-driven national nonprofit organization

• Provide hands-on HR execution and advisory support to client organizations across payroll, benefits administration, employee relations, and general HR operations • Conduct bi-monthly payroll accurately and on time; prepare payroll and benefits-related reports • Administer employee benefit enrollments, changes, and ongoing support across HRIS platforms • Provide employee relations support using HR best practices • Support performance management systems and feedback processes • Ensure HR processes and documentation comply with federal, state, and local employment laws • Develop, maintain, and improve HR policies, procedures, and workflows • Coordinate with legal counsel and external partners as needed • Serve as a trusted HR partner and advocate for client culture and people practices

• Support customers and insurance professionals through payment-related communication and account coordination in a fully remote environment • Handle inbound and outbound calls related to unpaid invoices and account support • Collect payments from homeowners and insurance companies • Assist customers with invoice questions, payment updates, and account inquiries • Document customer communication and account updates across multiple CRM systems • Maintain accurate records and follow-up activities • Support account resolution efforts through professional and timely communication • Collaborate with internal teams to ensure smooth customer support and payment processing • Contribute to a positive and efficient remote team environment

• Follow up with insurance companies and adjusters regarding outstanding payments • Resolve invoice-related inquiries and payment disputes in a professional manner • Maintain detailed and accurate communication records within CRM systems • Collaborate with internal departments to ensure invoices are processed correctly • Handle minor escalations and assist in resolving billing discrepancies • Manage multiple accounts and follow-up schedules efficiently • Communicate consistently with clients, carriers, and team members to ensure timely resolution • Support overall collections performance and operational goals

Role Description As a Collections Specialist, you will be responsible for persistently following up with insurance companies and adjusters to ensure timely payment for services rendered. This role is central to maintaining healthy cash flow, resolving invoice-related issues, and supporting operational efficiency through accurate communication and account management. This is an ideal opportunity for a highly organized and motivated professional who is comfortable handling outbound communication, navigating payment disputes, and managing multiple follow-up activities in a fully remote environment. - Follow up with insurance companies and adjusters regarding outstanding payments - Resolve invoice-related inquiries and payment disputes in a professional manner - Maintain detailed and accurate communication records within CRM systems - Collaborate with internal departments to ensure invoices are processed correctly - Handle minor escalations and assist in resolving billing discrepancies - Manage multiple accounts and follow-up schedules efficiently - Communicate consistently with clients, carriers, and team members to ensure timely resolution - Support overall collections performance and operational goals Qualifications - Previous experience as an insurance adjuster and/or collections professional required - Strong negotiation and conflict resolution skills - Highly organized with the ability to manage multiple priorities and follow-ups - Comfortable making outbound calls and persistently pursuing payment resolution - Proficiency with CRM software, invoicing systems, and Google Office Suite - Ability to work independently while collaborating effectively within a remote team environment Benefits - Competitive base salary of $50,000 annually - Monthly performance bonus program offering an additional $3–$5+ per hour for top performers - 100% remote opportunity for authorized U.S. workers - Monday–Friday schedule (8:00 AM – 5:00 PM PST) with flexibility - Paid benefits and vacation time - Supportive and collaborative team culture - Professional development and long-term growth opportunities - Opportunity to work directly with insurance carriers and industry professionals Company Description The Testing Agency is a fast-growing home services support organization focused on delivering operational excellence and client service solutions. The company partners with customers, insurance providers, and internal teams to streamline billing, payment processing, and service coordination while maintaining a strong culture of accountability, communication, and professional growth.

Role Description As a Junior Accounts Receivable Representative, you will support customers and insurance professionals through payment-related communication and account coordination in a fully remote environment. This role is essential to maintaining accurate account records, assisting with invoice inquiries, and helping ensure timely payment collection. This opportunity is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is comfortable balancing communication, organization, and problem-solving responsibilities throughout the day. Key Responsibilities - Handle inbound and outbound calls related to unpaid invoices and account support - Collect payments from homeowners and insurance companies - Assist customers with invoice questions, payment updates, and account inquiries - Document customer communication and account updates across multiple CRM systems - Maintain accurate records and follow-up activities - Support account resolution efforts through professional and timely communication - Collaborate with internal teams to ensure smooth customer support and payment processing - Contribute to a positive and efficient remote team environment Qualifications - Strong communication skills with a professional and friendly phone presence - Comfortable making and receiving phone calls throughout the day - Strong organizational skills with the ability to multitask effectively - Ability to think independently and problem solve in a fast-paced environment - Comfortable learning and using multiple CRM systems and software platforms - Reliable, detail-oriented, and self-motivated while working remotely - Customer service, call center, administrative, or accounts receivable experience preferred Benefits - Competitive compensation package - Fully remote full-time contractor opportunity - Paid benefits and vacation time - Professional development and long-term growth opportunities - Collaborative and supportive team culture - Exposure to customer account management and insurance-related processes - Opportunity to grow within a fast-growing national services company

Role Description As a Human Resources Generalist, you will provide hands-on HR execution and advisory support to client organizations across payroll, benefits administration, employee relations, and general HR operations. This role blends tactical delivery with strategic insight, supporting both routine HR functions and complex people challenges. You will serve as a responsive HR partner, helping clients maintain compliance, strengthen processes, and support positive workplace cultures. Key Responsibilities - Conduct bi-monthly payroll accurately and on time; prepare payroll and benefits-related reports - Administer employee benefit enrollments, changes, and ongoing support across HRIS platforms - Provide employee relations support using HR best practices - Support performance management systems and feedback processes - Ensure HR processes and documentation comply with federal, state, and local employment laws - Develop, maintain, and improve HR policies, procedures, and workflows - Coordinate with legal counsel and external partners as needed - Serve as a trusted HR partner and advocate for client culture and people practices Qualifications - Minimum 5+ years of experience in Human Resources, including payroll processing and HRIS systems - Strong proficiency in Microsoft Office 365 and Google Docs - Fluency in Spanish required - Strong organizational, multitasking, and time-management skills - High level of discretion and professionalism when handling confidential information - Excellent written and verbal communication skills - HRCI-PHR or SHRM-CP certification preferred Benefits - Competitive hourly compensation of $40–$50 per hour - Flexible, part-time schedule (16–24 hours per week) - Primarily remote work environment - Opportunity to apply hands-on HR expertise across diverse client organizations - Exposure to a wide range of HR challenges, best practices, and consulting experience - Supportive, people-first consulting environment focused on growth and learning

• Conduct consultative sales calls with qualified prospects • Generate new leads through LinkedIn, email outreach, networking, and event sponsorships • Build and nurture your own pipeline alongside company-provided opportunities • Develop trusted relationships with small business owners and decision-makers • Utilize CRM and internal tools (training provided, including Monday.com) • Participate in mandatory weekly team sales meetings (Mondays & Thursdays)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role will support a major multi-year program with the New York City Department of Transportation focused on maintaining and expanding the city's roadway camera and roadside equipment infrastructure. As Technical Writer, you will support a large-scale DOT technology infrastructure program involving the maintenance of the current citywide camera system and deployment of approximately 300 new units over the next five years across New York City. This role will focus on producing structured technical documentation, operational plans, and program manuals by collaborating with engineering teams, subject matter experts, and project leadership. You will translate complex technical information into clear documentation that supports program delivery, operations, and long-term system management. Key Responsibilities - Develop technical documentation using information from RFPs and collaboration with internal subject matter experts - Produce Standard Operating Procedures (SOPs), technical plans, and equipment manuals - Develop a Staffing and Human Resource Management Plan - Prepare a Software Development Plan and support documentation updates as systems evolve - Contribute to ongoing AI technology assessments and related documentation - Create and maintain a Quality Management Plan for the program - Develop Maintenance and Support Plans for deployed infrastructure systems - Prepare a Contract Succession Plan and program continuity documentation - Develop Roadside Equipment (RSE) Hand Back Work Plans for asset lifecycle management - Produce comprehensive System User Manuals, System Maintenance Manuals, and Service Manuals - Create and maintain RSE Operations Manuals - Prepare RSE Maintenance and Service Manuals - Write and maintain installation progress reports documenting deployment milestones - Coordinate with engineering teams, construction managers, and infrastructure specialists to gather technical inputs Qualifications - Approximately 5 years of experience in project management and information technology environments - Experience working with engineering teams, construction managers, or infrastructure project teams - Ability to gather technical information from multiple stakeholders and translate it into structured documentation - Familiarity with software documentation tools and technical writing platforms - Experience producing technical reports, system documentation, and operational manuals - Strong written communication and documentation skills - Ability to organize complex information into clear technical documents Benefits - $70,000 annual salary - Full benefits package including paid vacation, sick leave, holidays, and 401(k) match - Flexible Monday–Friday schedule (7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM) - Fully remote option or hybrid work from Lower Manhattan office - Opportunity to contribute to a large-scale 5-year infrastructure technology program with the New York City Department of Transportation - Long-term project stability with a leading construction management services firm