Public Partnerships | PPL

Role Description The Tax Accountant I is responsible for administering multi-state payroll tax compliance, ensuring accurate tax withholdings, filings, deposits, and reporting in accordance with federal, state, and local regulations. This role performs detailed tax reconciliations, manages tax notices and employee tax inquiries, prepares year-end reporting, and collaborates with internal teams and tax agencies to resolve discrepancies and maintain compliance. The position requires strong analytical, organizational, and project management skills to support process improvements, participate in audits and testing activities, and ensure timely resolution of tax-related issues. Additionally, the Tax Accountant I identifies opportunities to enhance operational efficiency, improve accuracy, and reduce tax notices through proactive research, problem-solving, and continuous process improvement. Key Responsibilities - Payroll Tax Compliance & Regulatory Knowledge - Remains current on all applicable tax withholding laws, regulations, and requirements for Local, State, and Federal. - Coordinates and administers multi-state payroll tax compliance, with a primary focus on Local and State compliance. - Reviews regular payroll tax filings to IRS and state agencies, monthly, quarterly, and annually. - Understands W-2 requirements, including box 12 reporting and FICA Exemptions. - Tax Administration & Filing Management - Calculates, documents, and validates tax files, remittances, and ensures accurate settlement of daily tax deposits. - Maintains and executes work plans to produce accurate, timely year-end information through data scrubbing. - Manages the tax notice response process. - Prepares correspondence to address tax notices and other communications received from clients and tax agencies to resolve outstanding issues. - Financial Reconciliation & Accounting Controls - Works with finance staff on bank reconciliations to solve discrepancies and execute a solution. - Responsible for account balancing for SUI, FUTA, FICA, and SIT. - Project Management & Process Improvement - Applies demonstrated project management skills to ensure project deliverables and expectations are met daily. - Performs special projects that are designed to explore ways to improve accuracy, efficiency, and the timeliness of timesheet data submission. - Improves processes that will either eliminate or reduce tax notices. - Performs User Acceptance Testing when a need is identified. - Customer Service & Issue Resolution - Performs support ticket transaction resolution tasks. - Responds to incoming departmental support tickets to solve outstanding issues within contract requirements. - Handles employee tax-related inquiries. - Stakeholder Management & Communication - Establishes and maintains excellent communication with tax agency staff at local, state, and federal levels. - Audit & Risk Management - Participates in audits as needed. Qualifications - Education: Bachelor’s degree preferred or equivalent work experience required. - Experience: 1+ years of progressive experience with automated financial operations center projects, 1+ years prior tax, and financial administration experience. Requirements - Excellent organizational, interpersonal, written, and verbal communication skills. - Advanced analytical and problem-solving skills. - Effective ability to prioritize and manage multiple activity streams. - Excellent accuracy and attention to detail. - Resourceful. - Ability to change priorities as needed. - Ability to research tax regulations and adapt PPL processes to changing regulations. - Ability to work in a team situation and autonomously with minimal supervision. - Detailed and process improvement oriented. - Experience in project management skills. - Working knowledge of accounting principles. - Excellent PC spreadsheet and database skills. - Ability to reconcile tax filings. Benefits - Compensation Range: $58,000 - $65,000 annually.

• Support the execution of analytics initiatives under the guidance of senior analytics leaders. • Perform data analysis, reporting, and research to address defined business questions and operational challenges. • Assist in requirements gathering, project planning, and solution development for analytics engagements. • Manage assigned deliverables and timelines while proactively communicating risks, dependencies, and obstacles. • Contribute to the development of dashboards, reports, and analytical tools that support business decision-making. • Develop, maintain, and optimize SQL queries, datasets, and reporting solutions. • Utilize Python and related analytical tools to perform data manipulation, analysis, and automation activities. • Support data transformation, validation, and quality assurance processes. • Collaborate with managers, senior managers, and cross-functional business partners to understand analytical needs and deliver meaningful insights.

Role Description The Operations Associate II provides comprehensive administrative and office management support to ensure the efficient day-to-day operation of the organization. Responsibilities include: - Coordinating office supplies and inventory - Managing vendor relationships - Organizing meeting spaces - Tracking invoices and billing - Maintaining administrative activities within project management systems - Overseeing the organization and governance of shared server and document storage environments Success in this role requires strong organizational skills, attention to detail, the ability to manage multiple priorities independently, and a commitment to delivering high-quality support in a collaborative, fast-paced environment. Qualifications - High school diploma or equivalent required; 2- or 4-year degree preferred - Minimum two years of experience in a professional office setting with relevant organizational and executive support experience Requirements - Ability to manage own schedule and work independently with minimal supervision - Commitment to exceptional client service - Results-focused achievement orientation; able to estimate one’s own work in a rapidly changing, agile environment - Ability to manage and coordinate several ongoing assignments while meeting deadlines and performance goals - Highly refined organizational skills - Fluent in writing business material, verbal communications, and interpersonal skills - Fast learner, with thorough and unrelenting attention to detail - Successful working in a team-oriented, collaborative environment - Technology Requirements: Outlook, Excel, Word (Comfortable); Internet Searching (Very High Level) Benefits - Compensation: $18.00 - $21.50 hourly - This role is eligible for a base salary within the posted range - Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location - Compensation may vary for positions based in high cost-of-labor markets Working Conditions - Remote

• Supervises and mentor’s members of the Support Broker team. • Fulfills roles of Lead Support Broker as needed. • Provides supervisory leadership, mentorship, and training to new and existing Brokers, spearheading professional and workforce development within the Information & Assistance team. • Assesses staff knowledge, skills, and abilities relative to operational requirements. • Provides subject matter expertise and operational support in recruiting, screening, hiring, training, and performance management of Support Brokers. • Develops training materials and curriculum (system user guides, PowerPoint presentations, tutorials, helpful hints, etc.) to promote staff development and job performance. • Deliver training to staff on a regular and ongoing basis. • Demonstrates initiative and active participation in program development, special projects and Information and Assistance Operations at-large. • Co-authors or otherwise contributes to the development of new policies, procedures, training materials and other resources designed to facilitate successful self-direction of services and best practice support brokerage. • Facilitates and attends stakeholder outreach, training and marketing events in communities served by Public Partnerships. • Responds to escalated state program office, Support Broker, Participant and other stakeholder inquiries, complaints, and grievances. • Documents and reports all participant/representative complaints regarding Public Partnerships services using required reporting processes and systems. • Reports and appropriately follows up on allegations or reports of suspected fraud, abuse, neglect, and exploitation. • Maintains documentation of services provided in accordance with applicable policies and procedures. • Handles and processes all documents, files, and Participant information in accordance with HIPAA guidelines and requirements. • Coordinates and performs quality management, including internal audits and other quality control activities.

• Manage daily treasury operations, including cash positioning, cash forecasting, and cash movement across multiple entities and bank accounts. • Monitor liquidity needs and support effective cash management strategies. • Administer and manage asset-based lending (ABL) facilities and other lines of credit. • Prepare, review, and maintain borrowing base calculations and supporting documentation. • Process loan draws, repayments, and related treasury transactions. • Perform account reconciliations related to treasury, cash, and loan activity. • Collaborate with Accounting and Finance teams to ensure accurate recording of treasury transactions.

Role Description Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. The Enrollment Specialist guides individuals through the participant-directed services enrollment process, ensuring timely documentation, coordination, and education. This role provides person-centered support, resolves barriers, and trains participants on program requirements, financial management systems, and fraud prevention to promote successful self-direction. Qualifications - Education: Related Bachelor’s Degree Preferred; can be substituted with 1+ years of related experience. - Substantial professional experience may be considered in lieu of a formal degree. - Experience: Minimum of one (1) year of experience serving individuals with disabilities and/or aging adults preferred. - Bilingual: English and Spanish is preferred. Requirements - Strong customer service and support experience. - Proficient in Microsoft Office Suite, CRM, Five 9, My Account platforms and web-based applications. - High aptitude for process assessment, improvement, and recommendations. - Exceptional verbal and written communication skills. - Ability to develop strong working relationships with external and internal stakeholders. Benefits - 401k Retirement Plan. - Medical, Dental and Vision insurance on first day of employment. - Generous Paid Time Off. - Continuing Education Assistance Program. - Employee Assistance Program. Company Description Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Serve as the organization’s designated Privacy Officer • Lead privacy governance and oversight activities • Ensure compliance with HIPAA, state privacy laws, contractual requirements, and organizational policies • Oversee compliance-related vendor reviews and due diligence activities • Monitor compliance with federal, state, contractual, and organizational requirements • Provide guidance to business leaders regarding compliance and privacy obligations

• Serve as the organization's central leader for enterprise risk management, compliance assurance, audit coordination • Oversee centralized risk intake and triage processes • Coordinate external audits and assessments • Analyze risk, audit, investigation, and remediation trends • Deliver risk reporting to executive leadership

• Responsible for leading strategic client relationships, ensuring successful delivery of contractual obligations, and driving business growth across health and human services programs. • Acts as a trusted advisor to state agencies, managed care organizations, and key stakeholders. • Oversees program performance, service level agreements, and complex cross-functional initiatives. • Provides consultative guidance to clients while identifying opportunities to expand partnerships and generate new business. • Leads proposal development, sales presentations, system demonstrations, contract negotiations, and business development efforts while ensuring exceptional client satisfaction and operational excellence. • Collaborates with internal teams to manage project execution, resolve complex issues, monitor financial performance, and support continuous improvement initiatives. • Provides leadership, coaching, and performance management to team members, fostering a culture of accountability, collaboration, and professional growth.

• Serve as the primary operational partner to the Director, Risk and Assurance • Build, implement, and continuously improve the infrastructure, processes, and tools for Enterprise Risk Management (ERM) • Develop and maintain operational processes, workflows, templates, tools, and governance resources supporting ERM, audit coordination, RCA, and corrective action management • Coordinate and facilitate enterprise risk assessment activities and structured risk interviews • Monitor risk treatment activities and escalate emerging concerns as appropriate • Design and oversee workflows supporting corrective action plan (CAP) development, tracking, validation, and closure • Coordinate operational aspects of external audits, regulatory reviews, client audits, SOC audits, and assessment activities