$500 Sign-On Bonus for External Candidates This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm MST. It may be necessary, given the business need, to work occasional overtime. We offer 2-3 weeks of paid training. The hours of training will be based on your schedule. Primary Responsibilities: - Assist in processing and servicing lease and small business loan transactions, including new loan setups, payments, paydowns, and rate changes - Review lease and loan documents to ensure accurate system setup and compliance with internal policies - Support the funding and disbursement process for leases and small business loans, ensuring all required documentation is complete - Maintain accurate records in the loan servicing system, including collateral details, payment schedules, and customer information - Monitor loan and lease accounts for payment discrepancies, delinquencies, or exceptions, and escalate issues as needed - Prepare basic reconciliations and reports related to lease and small business loan portfolios for management review - Respond to internal and external inquiries regarding loan and lease accounts, providing clear and timely information - Support audits and regulatory reviews by gathering documentation and assisting with explanations related to lease and small business lending - Collaborate with team members in Operations, Credit, and Compliance to ensure adherence to company policies and regulatory requirements - Participate in process improvement initiatives to enhance efficiency and accuracy in lease and small business loan operations - Assist with special projects and other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - Must be 18 years of age or older - 1+ years of experience in loan operations, lease servicing, or a related financial services role - Familiarity with lease and small business loan documentation and processes - Basic understanding of loan accounting principles and regulatory requirements - Proficiency with Microsoft Office (Excel, Word, Outlook) and loan servicing/accounting systems - Attention to detail and organizational skills - Written and verbal communication skills for working with internal teams and customers - Ability to adapt and learn in a fast-paced environment - Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm MST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: - Experience with both lease and small business loan operations - Experience supporting process improvements or system enhancements - Exposure to commercial or consumer lending environments - Knowledge of standard lease and loan documentation requirements (e.g., SBA, equipment finance, real estate) - Familiarity with regulatory and compliance requirements for small business lending - Reside within the state of Utah Telecommuting Requirements: - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 - $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Collaborates with internal and external business partners to improve healthcare value. • Enables the achievement of the mission, vision, strategies, network goals, and strategic business objectives. • Improves the colleague, member, student and patient experiences. • Co-creates, executes, evaluates, and adjusts team and divisional goals and strategies. • Designs, plans, delivers, evaluates, and supports strategic enterprise initiatives. • Tracks project progress to ensure standardized report outs. • Begins to assess variation, performance gaps and opportunities for strategic expense reduction and revenue growth. • Performs simple root cause and gap analysis based on current state data. • Facilitates team meetings, identifies key actions and follow up items.

• Serve as the primary liaison for assigned client physician practices, managing relationships and ensuring collaboration with revenue cycle goals • Evaluate, support, and drive the implementation of enhanced front-end processes impacting the physician revenue cycle, including patient registration, appointment scheduling, time-of-service collections, pre-authorizations and referrals, charge reconciliation, and patient engagement within physician practices • Identify gaps in client support/performance and propose solutions to drive performance improvement • Conduct root cause analysis and deliver actionable recommendations tailored to client needs • Deliver educational content to practice staff based on performance insights • Monitor client KPIs and develop status reports of Client Performance, Exceptions, and Deliverables • Build relationships and organizational alignment, influence decisions, engage onsite operational teams, provide onsite presence and drive results • Partner with Pre-Access and other revenue cycle teams to resolve acute issues arising from work performed within client physician practices and recommend sustainable solutions • Facilitate client meetings to review revenue cycle operations performance and opportunities for improvement • Maintain deep understanding of Client Delivery policies and procedures • Lead and mentor others including other partners, practice managers, and practice staff fostering a culture of accountability, collaboration, and continuous improvement • Delegate and oversee projects, ensuring timely execution and alignment with strategic objectives

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing support to clients of the 988 Lifeline Services through various communication channels. - Receives telephone, chat, and/or text requests for service - Undertakes assessment of the service need of the client - Offers support and appropriate referrals or disposition - Interacts with clients in a therapeutic manner - Participates in ensuring that all service requests are handled effectively and in a client-friendly manner - Assesses service requests/referrals and responds according to prescribed procedures - Assesses client’s condition to make/authorize appropriate dispositions - Assumes overall responsibilities for completion of all requests and documentation for disposition - Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies Company Description Rutgers University Behavioral Health Care (UBHC) offers a full continuum of evidence-based behavioral health and addiction services throughout New Jersey. - Established in 1971 - One of the largest providers of behavioral health care in the country - Budget of $260 million - 15 sites throughout New Jersey - Services include inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach, and case management - Specialty services include the New Jersey suicide prevention helpline and peer help lines for various groups - In FY2016, treated 16,199 consumers and had 24,502 admissions - Primary mental health training resource for New Jersey departments, delivering 16,000 trainings each year