WorkOS

• Own Product Growth across the WorkOS platform. • Develop the strategy for how developers discover, adopt, and expand their use of WorkOS. • Define the metrics that measure acquisition, activation, monetization, expansion, and retention. • Build and scale a product experimentation program. • Improve onboarding and reduce time-to-value for new developers. • Identify friction throughout the customer journey and prioritize the highest-impact opportunities. • Partner with Engineering and Design to ship improvements that increase customer adoption and business impact. • Work with Marketing to improve acquisition and attribution. • Partner with Sales to strengthen the product-qualified lead motion and enterprise expansion path. • Use customer research, analytics, and experimentation to guide roadmap decisions. • Communicate strategy, priorities, and results across the company.

Title: Business Development Representative Location: San Francisco Department: Sales Job Description: About WorkOS WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About WorkOS WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We’re a fully distributed team with employees across North American time zones. We’re well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others About the role We are seeking a Business Development Representative to join our sales team. As an outbound-focused BDR, you’ll play a crucial role in WorkOS’s growth by identifying, engaging, and qualifying prospects in the enterprise and mid-market segments. Your primary goal will be to generate new opportunities through outbound outreach, research, and strategic engagement with target accounts. Responsibilities - Creative Outbound Prospecting: Generate new leads through targeted outbound activities, including cold calls, emails, LinkedIn outreach, events and other channels. We are looking for resourcefulness and innovation crafting new outbound strategies. - Account Research: Research and identify key prospects, decision-makers, and stakeholders within target accounts to tailor your outreach efforts. - Lead Qualification: Engage with prospects to understand their pain points, business needs, and how WorkOS can help solve their challenges, qualifying them for the sales team. - Pipeline Development: Set up high-quality meetings and demos for Account Executives by nurturing leads through the sales funnel. - CRM Hygiene: Diligently log all prospecting activities, conversations, and pipeline data in Salesforce (or other CRM systems) to maintain accurate records and forecast pipeline health. - Metrics-Driven: Meet and exceed monthly quotas for outbound activities, including the number of meetings set, emails sent, calls made, and qualified opportunities created. - Continuous Learning: Stay up-to-date on industry trends, WorkOS product developments, and competitor offerings to position yourself as a trusted advisor to potential customers. Qualifications - Experience: 1-2 years of experience in a business development, sales development, or outbound sales role, preferably in SaaS or a technical product company - Target Personas: Experience outbounding to cofounders and CTOs - Writing Skills: Able to independently craft messages and campaigns to technical leaders - Communication Skills: Excellent verbal and written communication skills, with the ability to craft personalized messages that resonate with different audiences - Technical Aptitude: Comfort with understanding technical products and effectively communicating the value of WorkOS to both technical and non-technical stakeholders - Tools: Experience with modern sales stack (i.e. Salesforce, Gong, Loom, Outreach) - Curiosity & Adaptability: Willingness to learn, adapt quickly to new strategies, and stay curious about the industry and your prospects' needs - Self-Starter: Highly motivated, self-sufficient, and able to work in a remote environment while managing your time effectively - You are located in the greater San Francisco Bay Area, able to work locally, available for in-person meetings with clients and customers, and able to attend in-person events as needed. Benefits (US Only) At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: - Competitive pay - Substantial equity grants - Healthcare insurance (Medical, Dental and Vision) for you and your family - 401k matching - Wellness and fitness monthly allowances - PTO + paid holidays + unlimited sick leave - Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Lead the design and evolution of the WorkOS website and broader digital ecosystem, including marketing pages, launch weeks, campaign experiences, and event sites • Partner closely with designers, developers, marketers, and leadership to elevate the quality and consistency of all digital experiences • Evolve and maintain a scalable UI design system across web and product marketing surfaces • Translate complex technical concepts into intuitive, elegant, and developer-friendly experiences • Create cohesive visual and interaction patterns that strengthen the WorkOS brand across every digital touchpoint • Continuously improve design quality through user feedback, experimentation, analytics, and evolving best practices • Ensure all experiences are responsive, accessible, performant, and thoughtfully implemented across devices • Leverage modern AI-assisted design and production tools where appropriate to accelerate workflows and exploration while maintaining a high standard for craft and quality • Occasionally support broader brand initiatives including campaign creative, social assets, print collateral, and event branding • Stay current on modern web design systems, interaction patterns, and emerging digital trends

• Own and evolve our identity infrastructure — Okta (SSO, MFA, Workflows, SCIM provisioning, lifecycle management), Google Workspace, and downstream SaaS integrations • Architect and ship automation across the IT stack — onboarding/offboarding workflows, access controls, license governance, and SaaS lifecycle management • Own macOS endpoint management end-to-end — zero-touch provisioning, policy enforcement, detection and remediation scripting via MDM • Manage infrastructure as code using Terraform for identity, SaaS, and cloud resources • Serve as the escalation point for complex systems issues (tier 2/3) — working with our MSP partner to ensure smooth resolution • Evaluate and enable new SaaS tools — pilot emerging technologies including AI-powered IT automation • Create documentation and runbooks that reduce operational toil and increase durability • Drive an automation-first culture across the IT function — if it can be automated, it should be

• Build out our detection engineering capability. Design and implement detection logic across our SIEM, EDR, cloud security tools and identity systems. We want you to write detections as code — durable, tested, and version-controlled. • Own security incident response. Lead and support security incident investigations using data analytics, log analysis, and system forensics across corporate and production environments. Build playbooks and runbooks for repeatable response. • Extend detection into the product. Instrument additional application-level telemetry across the WorkOS platform to detect abuse patterns, anomalous authentication activity, and threats that target our customers' identities. • Build tooling and automation. Develop scripts, integrations, and SOAR workflows to automate detection, enrichment, and response activities. We value engineering solutions over manual processes. • Improve visibility and logging. Work with engineering and infrastructure teams to ensure the right logs are collected, normalized, and available. Identify gaps in monitoring coverage and close them. • Partner with our MDR provider. Collaborate to validate detections, tune rules, and coordinate on incidents. Grow our internal capability over time while maintaining the partnership. • Contribute to security operations maturity. Help build on-call rotation practices, tabletop exercises, post-incident reviews, and operational metrics for the security team. • Participate in a shared on-call rotation for security incidents, with occasional evening or weekend availability for critical events.

About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the Security team The Security team at WorkOS is responsible for keeping the data and identities of hundreds of millions of customers secure. Security is fundamental to our products, and customer trust is the foundation of our success. We are a highly collaborative group with a strong engineering mindset. Our security program is shaped by hands-on experience attacking and defending systems, and applying lessons from across the industry. We embrace the latest advancements in practices and tooling that make modern security teams effective. We are comfortable in code and collaborate often with engineering to create products that are secure by default. Who we’re looking for - Risk-focused and pragmatic. You excel at identifying and reasoning about security risk in real-world contexts. You prioritize ruthlessly, always asking: what's the most effective way to reduce risk right now and in the long term? - A builder who can break things. You're comfortable reading and writing code, and you have a passion for deeply understanding the products you secure. You think like an attacker to find subtle, high impact vulnerabilities and like a defender to design pragmatic, effective mitigations. - A strong partner to engineering. You build trust with engineers by understanding their priorities, making security frictionless, and finding ways to make the secure path, the easiest path. - Excited about AI. You're embracing AI and automation to scale security and reduce toil. - Curious and humble. You ask the basic questions, enjoy untangling complex systems, and bring others along with you. Responsibilities - Lead secure design efforts. Partner with engineering teams on secure design and code reviews. Identify and prioritize risks early in the product lifecycle. - Build secure by default systems. Develop paved paths that systemically reduce risk and make secure development the easiest path for engineers. - Perform offensive security testing. Conduct penetration tests and code audits on new and existing products from an adversarial lens. - Improve our security tooling. Integrate and improve our static analysis, supply chain security, and vulnerability management capabilities across engineering pipelines. - Operate our responsible disclosure program. Run and improve our program by furthering automation, validating submissions, and coordinating remediation. - Improve our products. Write and ship code to remediate vulnerabilities in production systems and improve the security posture of WorkOS products. - Work directly with customers. Help build our customers' trust by directly engaging with their security-related questions and concerns. Qualifications - 5+ years of experience in a security engineering or security-focused software engineering role. - Ability to execute across a wide range of security functions such as security assessments, penetration testing, responsible disclosure, security tooling integration, etc. - Familiarity with and experience using common industry tooling. - Proven ability to identify vulnerabilities in software, demonstrated through CVEs, bug bounty, blog posts, or prior work experience. - Strong written and verbal communication skills, particularly in partnering with engineering teams. - Comfortable reading and writing code, and able to effectively leverage AI during the process. - Bonus: Experience in the authentication and identity domain. - Bonus: Experience writing production level code, especially developing security features. Benefits (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: - Competitive pay - Substantial equity grants - Healthcare insurance (Medical, Dental and Vision) for you and your family - 401k matching - Wellness and fitness monthly allowances - PTO + paid holidays + unlimited sick leave - Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Own our compliance function. Frameworks, policies, controls, and audits are yours. • Lead our next certifications. Drive initiatives for FedRAMP and other frameworks; scoping the controls, documentation, and collaborating with others across the organization to make it happen. • Partner directly with customers. Be the voice of our compliance program to our customers. Support audits, enable sales on compliance-gated deals, and build on the trust we've established with the companies that depend on us. • Own risk across WorkOS. Run our risk and third-party risk programs. Identify risks as they emerge, drive remediation, and surface signal to leadership. • Build GRC-as-code. Write code and tooling to automate the parts of GRC that don't need a human, and leverage AI where it fits.

• Own specific product areas with full accountability for outcomes — from discovery through delivery and iteration • Talk to customers regularly and synthesize what you learn into clear, prioritized product direction • Partner tightly with engineering and design to move from concept to shipped product quickly • Define success metrics and use them to evaluate whether what you shipped actually worked • Work cross-functionally with marketing, sales, and GTM to bring new features and products to market effectively • Identify 0-to-1 opportunities — things that don't exist yet but should — and drive them from blank page to launch • Make hard prioritization calls with limited information and defend them clearly • Contribute to the broader product strategy and roadmap as the company scales

• You'll own the systems that power how we identify, enrich, score, and engage prospects at scale • You'll maintain and improve our core enrichment pipeline • You'll work on the fit scoring pipeline • You'll build and maintain the systems that sync event attendee lists through enrichment and into Salesforce campaigns • You'll build and maintain enrichment tooling accessible via Wallaby • You'll work closely with the data engineering team to keep our Snowflake schema in sync with the tools that consume it • You'll ship real code • PRs go through review • You'll debug production incidents • You'll instrument logging, add observability, and think carefully about batching, concurrency, and idempotency

• Lead greenfield initiatives end-to-end — research, scoping, definition, prototyping, implementation, and iteration — working directly with engineering to solve complex technical problems. • Improve existing products across the entire platform (WorkOS Dashboard, Admin Portal, AuthKit, and more), with a focus on usability, accessibility, performance, and consistency. • Engage directly with customers to get feedback, uncover friction, and transform findings into scalable, reusable patterns and flows. • Contribute to our design system in Figma and code (WorkDS and Radix), creating, adapting, and deprecating patterns to keep the platform feeling like one product. • Experiment with AI tools and emerging workflows to accelerate exploration and prototyping.