• Design, build, test, and maintain full stack product capabilities for family billing and related back-office workflows, including invoices, payments, billing accounts, center administration, billing solution management, reporting, and operational support tooling. • Develop backend services, APIs, task processing, and business logic primarily in Python, following existing application patterns for authorization, data access, transactions, deferred work, and service boundaries. • Build and improve web application experiences using the existing frontend stack, with attention to usability, performance, accessibility, and maintainable client-side code. • Make pragmatic, informed decisions about technical debt, refactoring, sequencing, and tradeoffs, especially in areas where billing accuracy, data integrity, and customer trust matter. • Partner with product, design, QA, customer-facing teams, and non-technical stakeholders to shape solutions that are technically sound and aligned with center and family needs. • Use AI-assisted development throughout the delivery lifecycle, including requirements analysis, technical planning, implementation, testing, debugging, code review preparation, documentation, and release readiness. • Apply CLI-based prompt and guided AI workflows, and use fully agentic flows where appropriate, while maintaining strong engineering judgment, security awareness, and accountability for the final output. • Help define, evaluate, and improve team practices for effective AI use, including where AI should accelerate work, where human review is essential, and how the team should share reusable prompts, workflows, and lessons learned. • Seek input from architecture, design, security, infrastructure, or specialized domain experts when needed, and incorporate that guidance into practical delivery plans. • Improve quality and reliability through automated tests, clear monitoring signals, careful rollout practices, and thoughtful handling of edge cases in billing and payment flows. • Build cross-product and cross-service technical knowledge so billing and back-office capabilities integrate cleanly with family engagement, center administration, account, admin, and reporting workflows. • Participate in team planning, estimation, incident response, production support, and continuous improvement of engineering practices.

Role Description An HR Systems Analyst is responsible for researching, designing, implementing, and maintaining HR technology solutions, as well as training employees on changes in HR systems and/or processes. Supports the high-level design, build / development, testing, rollout, training, and change management activities associated with implementing new HR business processes and systems on an enterprise scale. Develop and maintain issue lists, action items, project statuses, business process flow diagrams, communication plans, training plans, etc. associated with the assigned projects. Job Duties - A PeopleSoft ERP Systems Analyst is an IS technical expert who supports the Enterprise Resource Planning Systems (ERP) and related PeopleSoft HCM / FMS / CS. - This position is responsible for assisting with developing, implementing, and maintaining ERP solutions, while also coordinating with the other technical and functional analysts. - This position helps create, maintain, and modify application engines, component interfaces, and external interfaces with PeopleSoft. - Review, debug, code, and test PeopleSoft applications. - Develop and maintain integrations between PeopleSoft and other applications. - Identify and plan for design and development risks. - Create Technical Documentation for long-term maintenance. - Assist with upgrades and data mapping. - Ensure data is protected and users can access it easily. Qualifications - Bachelor’s degree in Computer Science, Human Resources, or a related subject. - 3 years’ experience in HRIS or a similar role. - An equivalent combination of education and experience relevant to the role may be considered for this position. - PeopleSoft HCM / FMS / CS. - Experience troubleshooting and modifying App Engines. - SQL required. - 3rd party systems integration experience. - At least one (1) year of experience in PeopleSoft or similar development. - Demonstrated a practical understanding of the software development lifecycle. - Must have experience upgrading or implementing PeopleSoft, ERPs, or building integrations between ERPs and third-party systems. Salary Range Actual salary commensurate with experience. Work Schedule Remote position within Texas. 8 am to 5 pm, and as needed on occasion. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

• Lead the administration and optimization of Salesforce Sales Cloud • Develop innovative communication strategies and automate business processes • Create impactful reports and dashboards • Manage CRM enhancements, support system integrations • Ensure data integrity and lead technical projects from planning through implementation

• Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions • Design, manage, and oversee projects and tasks for our clients • Configure, build, document, test, modify, and maintain software applications • Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers • Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software • Collaborate loosely with client’s technical team to maintain continuity of process • Conduct system enhancements/new features, build, upgrades/quarterly updates and optimisations • Analyse business requirements and translate into system requirements making necessary revisions to system logic • Perform system customisations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows • Maintain confidentiality and handle sensitive information in accordance with UK GDPR, NHS Information Governance standards, and applicable data protection legislation, and comply with HIPAA and Canadian privacy and security requirements for all activities and information accessed • Participate in the development of tools and training for end users’ competencies • Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment • Establish concise ad-hoc reports • Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. • Actively work with Chief Services Officer and clients to determine and or adjust project priorities • Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients • Provide technical support to our clients • Provide information and training related to Information Systems to our clients • Problem solves for clients • Develop and maintain good relationships with clients and clients’ staff • Other tasks and projects as assigned by the CEO, or the Chief Services Officer