The leading global provider of business-critical support services to financial, legal & professional services firms.
Technical Delivery Director
Location
United Kingdom
Posted
7 days ago
Salary
£105K / year
Seniority
Lead
Job Description
Technical Delivery Director
Williams Lea
• Lead and develop a high-performing team of engineers, DevOps professionals, scrum masters and service delivery specialists. • Own the platform delivery roadmap, ensuring successful execution of maintenance, enhancement and innovation initiatives. • Provide technical leadership and challenge to architects and engineering teams, ensuring robust delivery decisions are made. • Drive continuous improvement across platform performance, stability, reliability and maintainability. • Oversee release management, service transition activities and operational readiness. • Champion Agile delivery practices and foster a high-performance engineering culture. • Act as the senior point of accountability for all services delivered under the government contract. • Build trusted relationships with senior client stakeholders and executive sponsors. • Lead governance meetings, performance reviews and strategic planning discussions. • Ensure contractual KPIs are achieved and delivery risks are effectively managed. • Oversee supplier, subcontractor and stakeholder management activities. • Own account performance, including forecasting, budgeting and financial management. • Identify opportunities to grow contract value and expand services. • Support contract renewals, bids and business development opportunities. • Provide strategic guidance to clients on future technology and platform direction.
Job Requirements
- Proven experience leading engineering, software delivery or platform teams within a managed service or technology environment.
- Experience owning the delivery and ongoing operation of a live technology platform with SLA and service performance obligations.
- Strong understanding of cloud platforms such as AWS or Azure.
- Technical credibility to engage confidently with architects, engineers and technical stakeholders.
- Experience managing complex client relationships, governance structures and service delivery frameworks.
- Strong commercial awareness, including financial management, budgeting and contract performance.
- Experience working within Agile and DevOps delivery environments.
- Experience supporting UK Government or public sector technology contracts (Desirable).
- Knowledge of G-Cloud, Crown Commercial Services or regulated procurement frameworks (Desirable).
- ITIL certification or equivalent service management experience (Desirable).
- Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management (Desirable).
- Agile certifications such as Scrum, SAFe or similar (Desirable).
Benefits
- 25 days holiday plus bank holidays
- Private Medical Insurance
- Dental Insurance
- Life Assurance
- Health Assessments
- Cycle to Work Scheme
- Discounted Gym Memberships
- Retail Discounts and TechScheme
- Employee Referral Programme
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