Western Governors University - WGU

Title: Integration Solutions-Instructional Design, Equity Location: Raleigh United States Job Description: If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 310 Pay Range: $88,300.00 - $132,400.00 Job Description Serves as a subject matter expert (SME) and mentor to instructional designers (IDs), leading the integration of innovative features and practices-with a specialized focus on equity, accessibility, and inclusive design. This role ensures the timely and effective incorporation of emerging instructional technologies and methodologies into course design and content development. This role is also a key point of contact for "how-to" inquiries related to equitable and accessible instructional design and assessment development. This role is critical in bridging the gap between instructional design expertise and the adoption of cutting-edge educational technologies, ensuring instructional designers are well-equipped to create engaging, effective, and forward-thinking learning experiences. This role additionally serves as a cross-team advocate, working laterally across Academic Program Development (APD) to lead the integration of equity strategies into course materials, assessments, and learning experiences. Location: This position will be based in our Raleigh, NC office and will require you to work a hybrid schedule, 4 days a week in the office and 1 day remote. Primary Responsibilities - Coaches instructional designers in APD on course/content development using equitable, accessible design practices. - Leads the integration of new instructional design features and approaches; evaluates impact on diverse learner populations. - Ensures the timely rollout of new strategies and tools, monitoring effectiveness and learner impact. - Mentors and develops instructional designers and contractors, through training, guidance, and scalable resources. - Explores and implements emerging technologies (including generative AI); document best practices and innovation standards. - Develops and maintains AI-enabled guidance to ensure consistent design practices across instructional design roles. - Partners with stakeholders to strengthen instructional strategy and uphold academic quality standards. - Contributes to course development to ensure alignment with WGU's mission and academic quality standards. - Delivers workshops, training sessions, and just-in-time resources to build team capability. - Leads cross-functional projects; recommends and implements process improvements. - Coordinates contractor work (approve hours, track timelines) to keep projects on schedule. - Designs and champions scalable solutions that advance student equity and next-generation accessibility across APD's course portfolio. - Works laterally across APD teams to integrate equity strategies into course materials, learning resources, and assessments. - Creates and drives adoption of consistent accessibility, DEI, and inclusive design frameworks across curriculum and content. - Applies Universal Design for Learning (UDL) to proactively support diverse learner needs. - Conducts needs-analyses; provide training, consultation, and guidance on accessible design, assistive technologies, and data-informed equity gap reduction. - Represents APD and serve as a cross-department spokesperson for equity, diversity, and accessibility practices in Program Development. - Evaluates AI tools and instructional technologies through an equity lens; identify opportunities and risks for diverse learner populations. - Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Knowledge, Skills, and Abilities - Expertise in instructional design, curriculum development, and learner experience (UX). - Advanced knowledge of emerging instructional technologies, including Generative AI applications in education. - Ability to integrate innovative instructional strategies into course and program design. - Advanced technical writing and documentation skills to codify and scale best practices. - Strong mentoring, coaching, and training skills to develop instructional designers. - Cross-functional leadership and stakeholder collaboration skills. - Demonstrated innovation in instructional design, course/program development, and process enhancement. - Problem-solving and analytical skills to assess instructional effectiveness and recommend improvements. - Strong organizational and self-management skills; able to manage multiple priorities effectively. - Expertise in equity-centered and inclusive instructional design (UDL, accessible design, culturally responsive pedagogy). - Working knowledge of ADA, Section 504, Section 508, WCAG, and related accessibility standards for digital learning. - Ability to translate equity principles into scalable, practical design solutions across a large instructional design team. Education - Master's degree in Education, Instructional Design, User Experience Design, or a related field. Experience - 7 years of relevant experience - Advanced experience in instructional design and content development for competency-based education. - Project leadership in multiple areas (e.g., multiple programs, maintenance, QA). - Demonstrated subject matter expertise in job-relevant content or practice area. - Strong experience with one or more of the following: learning design for equity, universal design for learning, accessible design for digital learning, or designing learning experiences to reduce equity gaps. Experience in lieu of education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications - Doctorate (PhD or EdD) in a related field. - Advanced experience with systems and procedures for course and program development. - Certification or demonstrated expertise in accessibility (e.g., IAAP CPACC, WAS, or equivalent). - Experience conducting accessibility audits of digital learning content. Travel This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. #LI-SA1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Title: Manager, Course Publication Location: Salt Lake City, UT Work Type: Hybrid, Full Time Job ID: JR-024947 Job Description: If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 604 Pay Range: $67,900.00 - $112,100.00 Job Description The Manager of Course Publication will lead and develop a team within WGU's Program Development department to manage the timely and accurate publication of WGU products (including curriculum and assessments) to WGU curriculum and assessment delivery systems. This individual supports WGU student success and satisfaction by ensuring that WGU and industry quality standards are applied by team members and aligned with departmental goals and objectives. The manager will effectively influence change in a highly matrixed organization while ensuring timelines and objectives of departmental strategies and initiatives are met in a timely manner. Job Description Location: This position will be located in our Salt Lake City, UT office, 4 days a week, with 1 day remote. Essential Functions and Responsibilities: - Manages a team of professionals in publishing WGU products to delivery systems in accordance with established quality assurance processes - Maintains and communicates the publication processes to ensure accurate and timely product handoffs and delivery to students - Gathers and reviews assessment system data and makes recommendations for innovative improvements to the user experience - Coordinates publication projects for multiple colleges to publish new content, in collaboration with the project management team, ensuring publication volumes and deadlines are met - Ensures quality assurance processes are undertaken to ensure accurate and functional publication of products - Provides input to the project management team leadership to develop or refine project management procedures and processes - Develops and maintains relationships with vendors and internal stakeholders for delivery systems - Manages an internal system that coordinates various production tasks and teams, using quantitative data to execute improvements to process and practice - Monitors and reports publication team capacity status, including risks, issues affecting publication schedule, and milestone achievements - Implements strategic initiatives to support projected Program Development growth - Contributes to and recommends best practices and changes in technology related to the performance of Program Development initiatives, making independent decisions that align with department strategies - Ensures overall quality, consistency, and functionality of all work by team members to ensure a high level of performance and engagement of all team members - Provides measurable feedback to direct reports and coaching to improve performance - Works with cross-functional teams to ensure collaboration among team members - Holds direct reports accountable to performance metrics - Performs other related duties as assigned. Knowledge, Skill, and Abilities: - Proven ability to manage complex projects - Proficiency with project management systems and tools - Ability to manage large-scale data entry - Ability to work effectively in a highly matrixed organization - Ability to organize, coordinate, and direct teamwork and results - Ability to collaborate and be part of a dynamic team with excellence, integrity, and respect, including managing remote and on-site teams - Ability to build relationships and influence at all levels - Ability to coach and develop direct reports - Ability to be an agent of change in a rapidly changing environment - Ability to apply new, innovative thinking to new problems - Proven ability to analyze data to identify trends and recommend innovative process improvement - Excellent organizational and project management skills, including the ability to effectively handle multiple tasks and pay attention to detail - Sound judgment and decision-making skills Competencies: - Influences Others and Communicates Effectively: Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences. - Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents one's own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust, and support of others. - Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes. - Being Resilient: Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from obstacles and setbacks. Grows from hardships and negative experiences. - Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully achieving goals. Pushes self and helps others achieve results. Has a continuous improvement mindset. - Builds Effective Teams: Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally. - Organizational Learning: Learns quickly when facing new situations. Experiments to find new solutions. Takes on challenges of unfamiliar tasks. Extracts lessons learned from failures and mistakes. Expands knowledge base through ongoing curiosity. Job Qualifications: Minimum Qualifications: - Bachelor's degree in Business Administration, Management, or a similar field - 4 years of professional experience - 1+ years leading and managing people, teams, or projects - 1 year of project management experience Preferred Qualifications: - Master's degree in Business Administration, Management, or a similar field - Project Management Professional (PMP) Certification - Understanding of higher education, WGU, and program development preferred - Experience in IT and IT systems Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. #LI-TG1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

Stay current with trends, innovations, and research in instructional media, particularly graphic design, animation, scripting, and storyboard/wireframe. Produce graphics, videos, motion graphics, animations, documents...

They will prepare and analyze general ledger entries, reconcile accounts, oversee fixed asset management, and assist with audits, all while ensuring compliance with GAAP. Additionally, the Senior Accountant will support financial planning.

Teach and mentor students in experiential clinical coursework, provide specialized instruction, and ensure successful clinical placements while fostering a supportive learning environment through innovative practices and effective communication.

• Drive new enterprise partnerships aligned to WGU’s mission and strategic priorities • Lead consultative business development with C-suite leaders and national decision-makers • Design innovative proposals, campaigns, and workforce solutions that address large-scale talent needs • Represent WGU at major industry events, conferences, and partner councils • Coach and guide Account Executives and Senior Account Executives on enterprise sales best practices • Partner closely with Partner Success teams to ensure smooth handoffs and long-term partner outcomes • Contribute to national pipeline strategy, market expansion, and development of new verticals

Provide specialized instruction and mentorship to students in clinical settings, ensure successful clinical placements, and utilize innovative teaching practices to foster student learning and achievement. Maintain communication with students and...

• Analyze and evaluate assessments to determine students’ mastery of learning objectives and course competencies. • Prepare accurate, helpful, and consistent feedback to help students develop course competencies. • Apply evaluation processes, policies, and procedures when reviewing and determining students’ mastery of course learning objectives and program competencies. • Stay current with updates to evaluation processes; adopt and apply updated and new evaluation processes as they occur. • Collaborate with team members and leadership when evaluating new and complex assessments to ensure consistent evaluation ratings. • Review evaluation feedback from team members and leaders, apply input as needed to ensure evaluation methods align with department and team expectations. • Partner with team members and leaders to improve evaluation processes that promote consistent scoring and improve evaluation processes.

Manage the design and development of assessments, communicate project status to teams, facilitate workshops, and oversee expert involvement to ensure quality and alignment with educational objectives.

• Instructors are subject matter experts who teach and support a caseload of students enrolled in their assigned course(s). • Instructors offer specialized instruction on topics in their course(s) aligned with best practices, as well as monitor and support student progress in competency development and course completion. • They are responsive to learner needs and vary the type, length, method, and intensity of instruction best matched to the learner’s strengths and goals. • Using technology, Instructors may interact with students in both group and one-to-one settings. • Instructors collaborate with other instructional and program faculty serving the students in their course to ensure continuity and quality of support.