Lead business development efforts for proprietary platforms, manage new business investments, and develop strategies to capture new opportunities while building a team of professionals to support growth within the organization.

Lead the middle office team to support business activities, oversee operations and reporting, manage customer relationship systems, and coordinate special projects for operational improvements and compliance within capital markets.

Role Description This is a fully remote, on-demand role where you'll provide specialist support to local authority clients across Revenues, Benefits, Assessments and Property Inspection services during periods of increased demand, project delivery, or staffing pressure. You'll play a key role in ensuring that Council Tax, Business Rates and Benefits administration is delivered accurately, efficiently and in accordance with current legislation. Depending on your experience, you'll work within one or more specialist areas including Revenues, Assessments or Property Inspection activities. This role is ideal for an experienced local government professional who enjoys working independently, managing their own workload and making a direct impact for clients across the UK. Key Responsibilities - Process Council Tax, Business Rates and Benefits work accurately and in line with relevant legislation and regulations - Assess information from multiple sources to determine claims, liabilities, reductions, discounts, exemptions and recovery actions - Respond to customer, stakeholder and client enquiries by telephone, email and written correspondence - Carry out account maintenance, billing, payment arrangements, recovery actions and overpayment processing as required - Gather, review and verify evidence in support of Housing Benefit and Council Tax Support claims - Process revisions, appeals, disputes and overpayment recovery actions in accordance with legislation and local procedures - Maintain accurate records and management information whilst meeting agreed service levels and deadlines - Access client systems and work in accordance with contract requirements, processes and procedures - Liaise with government departments, local authority stakeholders and external agencies where required - Undertake property inspections, validation visits and reporting activities where relevant to your specialism - Access and utilise DWP Customer Information System (CIS) where appropriate Qualifications - Minimum three years' experience working within Revenues, Benefits, Assessments or a related local government environment - Strong working knowledge of Council Tax, Business Rates, Housing Benefit and/or Council Tax Support legislation - Experience processing assessments, liabilities, payments, recovery actions or property inspection activities - Confident using Revenues and Benefits systems and online case management platforms - Excellent communication skills with the ability to explain complex regulations clearly and professionally - Strong customer service experience dealing with members of the public and stakeholders - Ability to work independently with minimal supervision whilst managing competing priorities - Highly organised with excellent attention to detail and accuracy - Able to work effectively under pressure and consistently meet targets and deadlines - Experience using DWP CIS is desirable Requirements - IRRV Technician Qualification - Experience working across multiple Revenues and Benefits software platforms - Knowledge of problem-solving methodologies - Experience supporting and mentoring less experienced colleagues - Property Inspection experience relating to Council Tax or Business Rates liabilities Benefits - 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! - Days of Difference – Up to 3 extra days off for volunteering. - Pension Contributions – 5% employer match to support your future. - Income Protection – Up to 75% salary cover for long-term illness. - Life Assurance – 4x salary tax-free lump sum. - Critical Illness Cover – £25,000 lump sum (extendable to dependents). - Health Cash Plan – Claim back physio, therapies & more. - Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. - Affinity Groups – Join employee-led communities. - Bounty Bonus – Refer a friend & get rewarded.

Title: Regional Network Director | Washington, DC Location: Washington United States Notre Dame, IN - Full-time - Division: Provost - Job Subfamily: Instr. Dvlpmt/Support - AA003 - Unit: Inst for Ethics and the Common Good - 28013 - Career Stream / Level: EIC3 - Job Family: Academic Aff Job Description: The University of Notre Dame is more than a workplace! We are a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person-mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University's mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you! Are you interested in joining a highly collaborative, talented team at an exciting time in the history of the University of Notre Dame? Do you want to help advance a major strategic priority for the University focused on applied and virtue ethics, including AI ethics and the love ethic? Are you motivated to build from the ground up high-impact programs that assist policymakers, public servants, faith communities, non-profits, and education leaders in addressing ethically complex issues? Do you want to lead a network-building effort that elevates Notre Dame's influence in national conversations on technology, policy, and the common good? If so, we invite you to apply for the Regional Network Director, Washington, DC for the Notre Dame Ethics Initiative (ND-EI) and the Institute for Ethics and the Common Good (ECG). This position is based in Washington, DC. The selected candidate must reside in the Washington, DC area. Quarterly travel to the University of Notre Dame campus is required, along with additional travel as needed. This is a five-year limited term position. Emerging from the University's Strategic Framework, ND-EI is a collaborative cross-campus initiative to establish Notre Dame as a premier university for research in ethics, offering superb training for future generations of ethicists and ethical leaders while directing its efforts toward guiding and strengthening public understanding of the most significant ethical issues of our time. The Institute for Ethics and the Common Good serves as the administrative flagship of the Ethics Initiative and as a hub for interdisciplinary collaboration among faculty, researchers, faith leaders, and practitioners engaging the most pressing ethical challenges shaping public life. Over the last five years, ECG has executed three major grants: - One from IBM to advance technology ethics - One from the John Templeton Foundation focused on love and social transformation - One from Lilly Endowment Inc. to expand DELTA-a faith-based ethical framework guiding human flourishing in an AI-driven world The Institute seeks a Regional Network Director, DC (RNDDC) to design, lead, and sustain Notre Dame's strategy for building a vibrant, policy-engaged network across Washington, DC, and key national corridors of influence. This role requires sophisticated strategic leadership to advance the DELTA framework within and across a wide range of contexts, including policy, regulatory, educational, ecclesial, and civic settings. The position moves beyond program implementation to shaping national conversations, informing discourse, and cultivating long-term institutional influence. The RNDDC will position Notre Dame as a trusted, non-partisan voice at the intersection of ethics, technology, faith, and public life. In doing so, the director will engage researchers, educators, journalists, policymakers, federal agencies, think tanks, advocacy organizations, and faith leaders in meaningful conversations about what it means to be human in the age of AI. Education Qualifications: - Master's degree or Bachelor's degree (5 years) or advanced certification beyond Bachelor's Experience: - 5 to 6 years relevant experience Skill Qualifications: - Strong understanding of public policy, governance, and the societal impact of technology, particularly artificial intelligence. - Advanced degree or equivalent professional experience (5-7 years), preferably in public policy, law, government relations, technology, education or other relevant fields. - Demonstrated experience providing strategic leadership in complex, multi-stakeholder environments. - Experience engaging policymakers, government officials, or policy institutions, with the ability to influence conversations and shape agendas. - Significant experience in network-building and convening diverse stakeholders, particularly in policy or civic contexts. Exceptional interpersonal, communication, and facilitation skills across ideological and professional differences. - Ability to operate effectively in fast-paced, high-stakes environments with competing priorities. Strong independent work ethic with a collaborative mindset. - Willingness to travel regularly and operate in a hybrid, high-flexibility work environment. This position is a 5 year limited term position. Hiring Pay Range: $120K - $130K | Commensurate with experience. Required Documents: Resume & Cover Letter Location Details: - This position is based in Washington, DC and is currently remote. The selected candidate is required to reside in the Washington, DC area. - Quarterly travel to campus is required, along with additional travel as needed. - Evening and weekend work may be required at times. - This position reports to the Director of the DELTA Network. This position is a 5 year limited term position. The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.