Vida Health

• Take the questions that growth, strategy, and clinical teams need answered and design, plan, and execute the health-outcomes analyses that answer them, using biometric, claims, and clinical data for both internal and external audiences. • Apply modern AI tools (e.g., LLM-based assistants) in your day-to-day workflow to accelerate literature review, analysis, code, and manuscript drafting, with demonstrated proficiency, not just familiarity. • Conduct literature reviews, run the analyses, and prepare manuscripts for peer-reviewed journals and clinical white papers, carrying work from concept to submission. • Apply methods such as multilevel/mixed-effects modeling, survival analysis, case-control difference in difference, budget impact analysis, and clustering (e.g., K-means, DBSCAN) to complex, time-series, and nested data structures. • Partner with growth, strategy, and clinical teams to generate the economic and clinical evidence that supports enterprise sales, client retention, and value-based care contracting. • Work fluently with medical and pharmacy claims to quantify utilization, cost, and savings outcomes. • Monitor pipelines for measurement fidelity and quality, and curate and prepare biometric, claims, and clinical data for analysis. • Coordinate evidence and reporting projects across product, marketing, engineering, and business development, providing the project-management structure that keeps multi-stakeholder work on track. • Additional responsibilities as needed.

• Develop a deep understanding of health plan and PBM processes as they relate to integrating and implementing Vida's products and services. • Serve as the face of Vida to clients and partners, ensuring their satisfaction while driving Vida's success throughout the relationship. • Own the end-to-end client relationship — from planning and launch through ongoing management and renewal. • Own the end-to-end relationship with assigned Vida PBM partners, including planning, relationship building, developing and executing action plans, and reporting progress and risks to relevant Vida stakeholders. • Champion Vida's mission and value proposition, using data and storytelling to bring our impact to life for both clients and internal teams. • Understand and prioritize the needs of clients and key stakeholders. • Identify and pursue up-sell opportunities. • Deliver analysis and strategic recommendations to leadership. • Collaborate cross-functionally with product, design, engineering, analytics, sales, and marketing to advance Vida's goals and drive client success. • Additional responsibilities as needed.

• Develop and maintain Braze attributes. This includes defining, building, and validating custom attributes and event structures that enable lifecycle segmentation, targeting, and personalization across communications. • Own marketing attribution analysis, such as measuring how channels, campaigns, and touchpoints contribute to member acquisition and engagement, and translating findings into recommendations on spend, targeting, and channel mix. • Own member engagement analytics, measuring how members engage across their lifecycle, identifying drop-off and opportunity, and delivering insights that inform engagement strategy and operations optimization. • Build and maintain Looker dashboards and reporting that track member engagement, channel effectiveness, and lifecycle outcomes—turning recurring questions into self-serve reporting that member operations and marketing partners can act on. • Partner with Member Operations & Marketing as their analytics counterpart, translating questions about member behavior into analysis and clear, actionable recommendations. • Operate as a proactive analytics partner—anticipating the questions Member Operations and Marketing will ask and surfacing insights before they're requested, rather than waiting on ad-hoc asks. • Apply a working understanding of production SQL and our DBT ETL to reason about how data flows into and interacts with Braze and Looker—validating custom attributes and events, flagging discrepancies, and partnering with data teams to resolve issues. • Design, run, and analyze A/B tests and experiments, translating results into recommendations for member operations and marketing partners. • Other responsibilities as assigned.

• Lead the technical discovery, scoping, and execution of complex features, collaborating seamlessly with Product, Design, QA, and business stakeholders. • Own features end-to-end. Break down large initiatives into actionable engineering milestones and guide the team toward successful delivery. • Act as a strong, proactive communicator who can translate complex technical challenges into clear business outcomes for non-technical partners. • Champion high engineering standards through thorough code reviews, architectural discussions, and mentorship of mid-level and junior engineers. • Act with a high degree of autonomy on the frontend. You can take loose product requirements and rapidly iterate on user interfaces without needing exhaustive, pixel-perfect specs from a design team for every change. • Build and maintain high-performance frontend applications using React, TypeScript, and React Query. • Support and contribute to our React Native mobile applications. • Apply strong product intuition and UX sensibilities to build clean, logical, and user-friendly flows using component libraries like Tailwind or MUI. • Design, build, and optimize robust REST APIs using Django REST Framework (DRF). • Develop and evolve clean database models, schemas, and complex migrations. • Leverage LLMs and AI tooling, specifically Claude and Claude Code, to accelerate development workflows and build innovative, automated features. • Monitor, troubleshoot, and scale production services deployed via Kubernetes on Google Cloud Platform (GCP) using Datadog and logging best practices. • Additional responsibilities as assigned.

• Design, build, and scale backend services that power Vida’s member experiences. • Focus on core APIs, data interactions, and cloud infrastructure. • Own complex technical initiatives end-to-end. • Work deeply with Python, Django, PostgreSQL, and Google Cloud Platform (GCP). • Play a critical role in leveraging hybrid data architecture. • Mentor peers and ensure a resilient, scalable backend.

• Manage a panel of clients seeking to prevent or manage chronic cardiometabolic conditions. • Communicate with clients through video calls, telephone and electronic messaging. • Maintain proficiency in the Diabetes Self Management Education and Medical Nutrition Therapy. • Utilize Motivational Interviewing Techniques to support behavior change. • Collaboratively partner with other providers in the coordinated care team to provide appropriate care and a best-in-class member experience. • Given the sensitive nature of health information, maintain strict confidentiality at all times, and diligently follow HIPAA guidelines and processes to ensure protection of Protected Health Information (PHI). • Follow department policies and procedures. • Stay up to date on Vida training requirements and communications. • Meet or exceed provider-level quality metrics and efficiency benchmarks.

• Provide direct patient care- support by prescribing, creating, monitoring and supporting treatment plans in accordance with statutes, regulations and protocols. (80%) • Issue medication prescriptions in accordance with treatment guidelines. • Order laboratory tests, interpret and explain the test results to patients. • Provide patient education regarding medications, risks, benefits and reasonable outcome expectations. • Communicate with patients and engage in follow-up as necessary. • Refer higher acuity patients to specialized care based off of a stringent screening guideline to ensure quality of care and the best outcome for patients. • Maintain medical records and high quality of clinical documentation. • Provide medical care, patient education and medication prescribing and management in an empathetic and judgment-free manner. • Cover critical outreach shifts to support remote monitoring up to three days per week (including 2 shift hours on weekends) and some one hour shifts that could be at 7am or 7pm. • Reach out to members identified by remote monitoring protocols and, if needed prescribe rescue medications or direct to community medicine/emergency services. • Provide training, clinical oversight and mentorship to NPs, PAs and/or MAs. (20%) • Support interviewing and hiring of new clinical staff. • Create and deliver training materials. • Shadow front line staff delivering patient care and provide clinical feedback. • Conduct clinical audits and meet with staff in accordance to regulatory guidance. • Be available for real-time mentorship and questions during working hours from clinical staff. • Ensure compliance with Vida and client protocols and programs.

• Inspire, collaborate and partner with a panel of members seeking to increase healthy lifestyle behaviors in areas such as weight management, eating better, getting more active, managing stress and prevention/management of chronic health concerns. • Coach in our full suite of programs for mind and body. • Communicate with your members through individual/group video calls and electronic messaging in alignment with program cadence expectations. • Use coaching skills and competencies within a Motivational Interviewing framework to help members set concrete, SMART health goals. • Document key information during video consulting with members utilizing appropriate application(s). • Collaborate with other providers when indicated in a coordinated care team to ensure the appropriate level of care and best-in-class member experience. • Stay current on all training requirements and communications. • Follow department policies and procedures as detailed in provider manual documents. • Meet or exceed target consult time management guidelines. • Meet or exceed provider-level quality metrics and efficiency benchmarks.

• Own and maintain the integrated program plan across multiple major initiatives, tracking work-streams, milestones, owners, dependencies, and status tracking across a dozen-plus functional teams. • Connect strategic growth initiatives with operational reality, ensuring downstream product, billing, and communication changes align with marketing and user-acquisition goals. • Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams. • Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs. Run weekly rollout operations meetings. • Drive key readiness items to completion, including clinical programs/protocols, client billing/invoicing, member communications, outcomes measurement, and service model cost structures. • Identify, surface, and escalate cross-functional bottlenecks early. Maintain a running "blocked list" for executive review and know when to leverage executive sponsorship to unblock items. • Additional responsibilities as assigned.

• Own and maintain the commercial content repository — including qualitative and quantitative information — to ensure accurate, reliable sourcing across AI and productivity tools (e.g., Gemini, Claude, Slack). • Partner with the Proposal team to keep the proposal library, third-party databases, and internal Sales & Marketing resources current and optimized for use in RFP and AI-assisted workflows (e.g., Gemini, Claude). • Translate SME input into polished, structured content ready for use across commercial and AI-enabled workflows. • Serve as an internal resource on AI-optimized content design, helping teams create materials that can be accurately interpreted and extracted by AI tools. • Additional duties as assigned.