Victory Live

• Partner with product leads to coordinate roadmap planning, sprint cadence, and cross-team dependencies, keeping inputs organized and threads moving forward • Draft planning documents, status updates, and meeting notes for senior stakeholders, translating discussion into clear written artifacts • Maintain product operations hygiene in Jira — boards, workflows, reporting — and help apply prioritization frameworks like RICE or weighted scoring • Build and maintain lightweight dashboards and spreadsheets that give product leaders visibility into delivery, velocity, and key product metrics • Support Agile/Scrum ceremonies (sprint planning, retros, backlog grooming) and help product leads prepare and follow through on action items • Use Claude and other AI tools to accelerate routine work — summarizing meetings, drafting docs, analyzing data, and building lightweight internal automations • Identify gaps in process and proactively define your own role and workflows rather than waiting for direction

• Set engineering direction across teams. • Guide decisions on systems, languages, frameworks, and patterns. • Lead our largest, most complex initiatives such as multi-team initiatives and business critical strategic imperatives. • Partner with Architects, the Head of Product Engineering, and the executive team on long-range platform strategy. • Define and evolve best practices across teams. • Drive adoption and improvement, not solely documentation. • Be the org's AI engineering thought leader. • Solve the technical problems no one else can crack. • Develop engineers into stronger team members and contributors.

• Lead delivery of more in-depth initiatives from planning through launch in partnership with product and technical leadership, where you own the technical execution. • Take on the hard parts. When a project has a complex or critical piece, you're the one writing it. • Shape architecture. Participate actively in design discussions, write design docs, and weigh tradeoffs out loud so the team can learn from your reasoning. • Mentor mid-level and junior engineers. Pair, code-review thoughtfully, and help teammates level up their skills, including their AI tooling fluency. • Drive process improvements. Spot recurring pain in the team's workflow and propose changes, not just complaints. • Push the AI-native bar. Build internal tooling, prompt patterns, and agentic workflows that make the whole team faster, not just yourself. • Be a reliable code reviewer on PRs across the team, including outside your immediate project area. • Operate cleanly on-call. Know your services in production; lead incident response when needed and write the postmortem.

• Analyze current markets, historical data, and live analytics to manage prices in accordance with the partner’s yield management plan • Work closely with account managers to identify trends and new opportunities to relay to our partners • Supplement business intelligence and application development staff to continually enhance current tools and technology product offerings • Complete ad-hoc projects, analysis, and other duties as assigned

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION The Business Intelligence Analyst will work closely with team members across Victory Live's Revenue, Partnerships, and Data organizations to help drive smarter decision-making and support business growth. In this role, you will evaluate operational performance across our business, uncover revenue opportunities, and deliver actionable insights that inform strategy at every level of the organization. RESPONSIBILITIES - Analyze sales performance, pricing strategies, and inventory allocation across events and business units - Deliver recurring and ad-hoc reporting on KPIs, revenue trends, and customer behavior - Maintain a portfolio of standardized reporting assets, including dashboards and scheduled deliverables that keep internal stakeholders and external partners informed on key performance metrics - Identify and communicate growth opportunities through data-backed recommendations on sales strategy, pricing, and channel optimization - Support internal stakeholders by creating clear, compelling reports and dashboards that tell the story behind the number, leveraging AI-assisted tools where appropriate to accelerate delivery - Monitor industry trends across live events and secondary marketplaces to inform strategy - Serve as a strategic thought partner across teams including Partnerships, Business Development, Operations, and Data Products REQUIREMENTS - 3–5 years of experience in business intelligence, analytics, or revenue strategy, ideally within a data-driven commercial and operations environment - Bachelor's degree in Business, Finance, Economics, Statistics, Data Science, or a related field - Advanced Excel skills and proficiency with BI tools (e.g., Sigma, Tableau, Power BI, Looker) - Experience writing and interpreting SQL queries across relational databases (e.g., Microsoft SQL Server, Snowflake) - Demonstrated comfort using AI tools (e.g., ChatGPT, Claude, Copilot) as part of day-to-day analysis and communication workflows, with the judgment to verify outputs and maintain analytical rigor - Ability to synthesize complex data into clear insights and translate them into actionable recommendations - Strong communication skills with an ability to present findings to both technical and non-technical stakeholders Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION The Sr. Analytics Engineer will sit at the intersection of data infrastructure and intelligent automation, helping Victory Live's business intelligence function evolve from reactive reporting to proactive, AI-augmented insight. You'll build and maintain the data foundation that powers our decision-making and the pipelines and models that feed automated and agentic workflows across the business. RESPONSIBILITIES - Design, build, and maintain robust ELT pipelines using tools like dbt, Snowflake, Dagster, and Azure Data Factory, applying AI-assisted development practices to accelerate delivery and reduce toil. - Write efficient SQL and Python, leveraging AI coding assistants (Cursor, GitHub Copilot, Claude, etc.) to improve velocity without sacrificing code quality or reviewability. - Build and maintain semantic data models including fact/dimension tables, metrics layers, and reusable datasets that serve both human analysts and programmatic/agentic consumers downstream. - Develop pipelines and data structures that support AI-powered features, including LLM context retrieval, embedding generation, structured output ingestion, and agent tool integrations. - Support BI and reporting platforms (Sigma) by ensuring data is well-modeled, documented, and performant. - Monitor pipelines and proactively surface data quality, reliability, and freshness issues, exploring automated alerting and remediation patterns where appropriate. - Maintain clear documentation of models, transformations, and lineage; contribute to an internal data catalog that enables both human and AI discoverability. - Integrate third-party APIs and internal services into pipelines, with awareness of how those data sources may feed automated workflows or agent-facing tools. - Participate in code reviews, testing, and Git-based workflows; hold a high bar for data integrity regardless of how code was generated. - Contribute to team goal-setting and technical roadmap planning, bringing a perspective to prioritization and long-term data infrastructure decisions. - Mentor and develop junior and mid-level team members in best practices, SQL, data modeling, and the effective use of AI development tools. REQUIREMENTS - 5+ years of experience in analytics engineering, data engineering, or a closely related role. - Strong SQL fundamentals; comfortable writing complex transformations, debugging query performance, and reasoning about data model design. - Proficiency in Python for data processing, automation, and API integration. - Hands-on experience with a cloud data warehouse (Snowflake strongly preferred). - Experience with dbt or a comparable transformation framework. - Familiarity with workflow orchestration tools (Dagster, Airflow) or ELT services (Fivetran, ADF). - Demonstrated comfort using AI coding assistants as a routine part of development — not as a novelty, but as a productivity multiplier with appropriate critical judgment. - Solid understanding of data modeling concepts: normalization, dimensional modeling, schema design, and data lineage. - Strong communication skills and a bias toward documentation and knowledge sharing. - Demonstrated ability to operate as a senior individual contributor — influencing technical direction, contributing to planning processes, and supporting the development of teammates Preferred Qualifications - Exposure to agentic or LLM-based workflows; e.g., building tool-use contexts, structured output pipelines, retrieval-augmented generation (RAG) data layers, or similar. - Experience with business intelligence platforms (Sigma, Looker, Tableau, or Power BI). - Familiarity with vector databases or semantic search infrastructure (Pinecone, pgvector, etc.). - Experience in cloud environments (Azure preferred, AWS or GCP also relevant). - Understanding of data governance, quality frameworks, and observability tooling (dbt tests, Great Expectations, Monte Carlo, etc.). - Comfort in fast-moving, ambiguous environments where the right answer is often "build it, learn from it, iterate." Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION Victory Live is seeking a Product Operations Builder who can embed with an operations team, define core problems, and build functional solutions. This role is not a traditional PM or pure engineering function; it translates operational pain into clear requirements and ships working AI-powered automations, internal tools, and workflow improvements. This individual is energized by reducing manual work, improving customer outcomes, and making operations teams measurably faster and more effective. RESPONSIBILITIES - Problem Discovery: Embed with Operations, Fulfillment, and CX teams to identify high-friction workflows, manual processes, and repeated escalations, turning qualitative pain into defined, scoped problems. - Hands-on Automation Build: Design and deploy AI-powered automations, workflow tools, and internal applications. This is achieved using a combination of no-code/low-code platforms (Make, Zapier, n8n), LLM APIs (OpenAI, Claude), and lightweight custom code where needed. - Outcomes Ownership: Define and track operational metrics tied to each solution – such as cost per transaction, handle time, escalation rates, and manual step reduction. You own the before and after, not just the build. - Tooling Roadmap: Maintain a prioritized backlog of operational tooling opportunities across the business and partner with the product and engineering teams to determine what to build yourself versus what to route to engineering. - Integrations and Data Plumbing: Own lightweight API integrations between core platforms (Zendesk, Confluence, Atlassian, internal VL1 systems) to improve information flow and reduce context switching for ops teams. - AI Knowledge and Tooling Adoption: Help the organization identify and deploy AI tools that drive measurable productivity gains by evaluating vendors, running pilots, and driving internal adoption. REQUIREMENTS - Builder Mindset: You have successfully shipped working automations or tools before – not just written requirements for them. - Operational Fluency: Experience working inside or closely alongside operations, CX, or fulfillment teams, with a deep understanding of how work actually gets done. - AI/LLM Literacy: Hands-on, practical experience applying LLMs to problems, including prompt engineering, RAG, agent workflows, or API integration (not theoretical). - Product Thinking: Ability to scope a problem, define success, and ruthlessly prioritize, recognizing that not everything is worth building. - Light Coding Ability: Functional proficiency in Python or JavaScript. You do not need to be a software engineer but must be comfortable with scripting. - Communication: Able to speak with a floor supervisor and a backend engineer with equal fluency; you translate, not just document. - Experience: 5-7 years as an automation engineer, technical product manager, or similar role. PREFERRED QUALIFICATIONS - Experience in live events, ticketing, marketplaces, or logistics. - Familiarity with Zendesk, Atlassian, and modern CRM/support tooling. - Prior experience in a startup or high-growth environment where you built before a process for building was established. - Background in operations consulting, BizOps, or management consulting with a strong technical lean. EXPECTED IMPACT IN YEAR ONE - Delivered 3–5 shipped automations or internal tools that measurably reduced manual labor or escalation volume. - Established a prioritized tooling backlog the business uses to make decisions. - Earned trust as a go-to partner for ops teams trying to solve hard workflow problems. - Contributed meaningfully to the FWC26 operational readiness by automating key pre-event and event-day workflows. Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION As Head of Engineering, you will own the technical delivery, organizational health, and engineering culture at Victory Live. You'll lead a multi-disciplinary team spanning product engineering, platform, and distributed ops and serve as a critical partner to the COO and Product leadership as we scale our marketplace, distribution integrations, and venue technology. This is a seat at the leadership table. You'll shape how we build, not just what we build. RESPONSIBILITIES - Lead and grow a team of engineers across web, mobile, platform, and API domains, including both onshore and distributed offshore teams. - Define and execute the strategy for AI enablement within the engineering organization, driving the adoption of AI-assisted tools and workflows to enhance developer productivity and code quality. - Lead the organizational and technical transition of existing teams toward AI-assisted engineering practices, including code generation, automated testing, and accelerated CI/CD pipelines. - Own engineering execution: delivery cadence, incident management, release quality, and regression reduction. - Drive architectural decisions across VL1 (our core platform), marketplace distribution integrations, and partner-facing APIs. - Partner with Product and Operations to define the roadmap and ensure technical strategy aligns with business priorities. - Build and reinforce an engineering culture that values accountability, observability, and customer outcomes, not just velocity. - Lead technical evaluation for partnerships and acquisitions, including third-party platform integrations and white-label solutions. - Serve as the engineering owner for strategic initiatives, coordinating across internal teams, distribution partners, and venue clients. - Develop direct reports into senior contributors and future leads; create clear growth paths across the engineering org. REQUIREMENTS - 10+ years in software engineering, with 5+ years in an engineering management or leadership role. - Experience leading distributed or multi-functional teams at a growth-stage company. - Proven experience introducing and scaling AI/ML tooling (e.g., code assistants, testing copilots) into production engineering workflows. - Demonstrated ability to lead organizational change and train/mentor existing teams through a transition to AI-assisted development practices. - Track record of improving engineering quality; fewer incidents, faster recovery, more reliable releases. - Strong technical depth in API design, backend systems, and platform architecture. - Ability to evaluate build vs. buy vs. partner decisions with clear-eyed risk assessment. - Strong communicator: comfortable bridging engineering and executive stakeholders. - Comfort with ambiguity and a bias toward structured execution over analysis paralysis. - Collaborative operator who earns trust quickly with both ICs and leadership. PREFERRED QUALIFICATIONS - Background in live events, sports, entertainment, or high-transaction consumer platforms. - Familiarity with Jira/Atlassian tooling, Zendesk integrations, or ticket distribution APIs. - Experience managing teams through large-scale live events with hard deadlines (sports, concerts, festivals). - Prior involvement in M&A technical diligence or integration scoping. - Experience working in marketplace, ticketing, e-commerce, or two-sided platform environments. - Skilled at managing offshore or distributed team structures for cost efficiency without quality tradeoff. OUR STACK & WAYS OF WORKING - Jira / Atlassian - Anthropic / Claude Code - REST APIs - Marketplace integrations - Mobile & web engineering - Distributed teams - Agile / sprint cadences - Incident management - Ticketing & inventory systems WHY VICTORY LIVE - You'll lead engineering at a company processing real scale with millions of tickets, hundreds of venues, and many of the largest teams and events in the world. - Lean leadership team means your decisions matter and move fast. - We're building infrastructure that live events runs on; every release has stakes, and every improvement is felt by real fans. - Collaborative culture with high expectations and low tolerance for politics. Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Victory Live is seeking a Business Development Manager to support revenue growth across sports, venues, and institutional partners. This role is responsible for developing and managing rightsholder relationships, supporting partnership expansion, and contributing to new partnership opportunities as part of Victory Live’s broader growth strategy. The ideal candidate has experience working with sports and entertainment organizations, understands ticketing and distribution dynamics, and is comfortable collaborating across internal teams to deliver long-term value for partners. This position will play a key role in Victory Live’s continued growth. Responsibilities - Develop and manage relationships with primary rightsholders, including teams, leagues, venues, and institutional partners - Drive partnership growth by identifying opportunities to expand inventory, optimize distribution, and increase platform adoption - Lead discovery conversations, presentations, and solution-oriented discussions with both current and prospective rightsholder partners - Support deal structuring, contract negotiations, renewals, and partnership expansions - Own day-to-day relationship management, ensuring strong performance and long-term partner satisfaction - Partner with marketing to develop pitch decks, proposals, and sales collateral that effectively communicate Victory Live’s value proposition - Collaborate cross-functionally with customer success, account management, analytics, and technology teams to ensure successful onboarding and ongoing execution - Track partnership activity, pipeline, and performance using HubSpot CRM and provide regular updates to leadership - Represent Victory Live at meetings, industry events, and conferences as needed Requirements - 5–8 years of business development, sales, or partnership experience within sports, entertainment, ticketing, or a related industry - Demonstrated experience working directly with primary rightsholders, including teams, leagues, venues, or governing organizations - Strong understanding of ticketing, distribution, and revenue optimization models - Experience with sponsorship, ticketing, hospitality, or technology-driven solutions - Proven ability to support deal development and execution across the partnership lifecycle - Strong relationship-building and communication skills, with experience engaging senior-level stakeholders - Ability to work independently in a fast-paced, high-growth environment Company Description Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.

• Develop and manage relationships with primary rightsholders, including teams, leagues, venues, and institutional partners • Drive partnership growth by identifying opportunities to expand inventory, optimize distribution, and increase platform adoption • Lead discovery conversations, presentations, and solution-oriented discussions with both current and prospective rightsholder partners • Support deal structuring, contract negotiations, renewals, and partnership expansions • Own day-to-day relationship management, ensuring strong performance and long-term partner satisfaction • Partner with marketing to develop pitch decks, proposals, and sales collateral that effectively communicate Victory Live’s value proposition • Collaborate cross-functionally with customer success, account management, analytics, and technology teams to ensure successful onboarding and ongoing execution • Track partnership activity, pipeline, and performance using HubSpot CRM and provide regular updates to leadership • Represent Victory Live at meetings, industry events, and conferences as needed