Vectara

• Independently manage full sales cycles with small and mid-size companies, both creating leads from outbound efforts and converting inbound inquiries including negotiations, initial close, upsell and renewal. • Team selling model requiring internal collaboration with sales development, field engineering, partner ecosystem, product marketing, customer success and leadership cohorts to delight our customers. • Commission-based role requiring consistent quota attainment. • Sales professional that finds & guides prospects through the Vectara buyer’s journey aligning relevant use cases and authoring tailored value propositions. • Convincingly articulate the Vectara business value proposition to technical & business decision makers. • Effectively manage a large pipeline of leads and opportunities in our CRM tool, maintaining accurate and relevant data on prospects and interactions. • Travel as required to meet with clients and attend industry / field marketing events.

• Independently manage full sales cycles with small and mid-size companies, both creating leads from outbound efforts and converting inbound inquiries including negotiations, initial close, upsell and renewal. • Team selling model requiring internal collaboration with sales development, field engineering, partner ecosystem, product marketing, customer success and leadership cohorts to delight our customers. • Commission-based role requiring consistent quota attainment. • Sales professional that finds & guides prospects through the Vectara buyer’s journey aligning relevant use cases and authoring tailored value propositions. • Convincingly articulate the Vectara business value proposition to technical & business decision makers. • Effectively manage a large pipeline of leads and opportunities in our CRM tool, maintaining accurate and relevant data on prospects and interactions. • Travel as required to meet with clients and attend industry / field marketing events.

• Providing technical product expertise • Helping with POCs • Assisting customers with architecture and design decisions • Executive presentations • Delivering ongoing communication of the latest Vectara capabilities • Building prototypes and demos • Helping to oversee delivery of Professional Services engagements • Understanding, evaluating and helping pinpoint the challenges within client applications; identify where Vectara can have the most impact • Helping Vectara customers design and launch differentiated solutions, via technical presentations, brainstorming sessions, and debugging sessions • Providing hands-on technical assistance to Vectara’s customers and prospects • Serving as a technical liaison between customers, partners, and our internal teams • Tracking the evolution of the market via customer requests, challenges, and feedback; share that knowledge internally to improve our overall offering • Demonstrating Vectara products in person, online, at events, in workshops, and anywhere else we have a chance to interact with our customers • Responding persuasively to functional and technical elements of RFIs/RFPs • Establishing and maintaining relationships with key technical staff and leadership in the accounts you serve, grooming a network of loyal champions along the way

SDR Job Description Role overview As a lead Sales Development Representative, this position will be responsible for outbound prospecting to key target accounts and intent prospects as well as fielding all inbound leads generated by the marketing team. This role is expected to assemble and execute automated email outreach, LinkedIn outreach, and make phone calls to prospects in order to set up meetings that ultimately lead to a sales accepted lead (qualified). This role is responsible for making the volume of outreach needed to hit their lead goals. This position will partner with marketing to understand key themes, campaigns, and targets to execute. This role would work with sales to understand qualification criteria and key qualifying timelines/buying trends. The performance will be evaluated by the amount of outreach activity and converted inbound, the number of sales accepted leads, and the amount of outreach content produced. As a public face of Vectara in potential customer interactions, the contract SDR would be responsible for exhibiting the culture and professionalism of the Vectara brand. Responsibilities - Drive outbound prospecting across target accounts and high-intent prospects using multi-channel outreach (email, LinkedIn, and phone) to generate qualified meetings. - Own inbound lead follow-up by rapidly engaging and qualifying marketing-generated leads to convert them into sales accepted opportunities. - Build, test, and execute scalable outreach sequences, including automated email campaigns and personalized messaging tailored to B2B AI buyers. - Consistently meet or exceed activity and pipeline targets by maintaining high outreach volume and optimizing conversion rates across channels. - Collaborate closely with marketing and sales teams to align on campaign themes, target accounts, qualification criteria, and evolving buyer signals. - Represent the Vectara brand professionally in all prospect interactions, demonstrating strong communication, credibility, and alignment with company values. Skills - Proven experience executing outbound prospecting campaigns using tools like Outreach, HubSpot, or similar sales engagement platforms. - Strong proficiency in contact enrichment and data sourcing using tools such as Apollo, ZoomInfo (ZoomData), or equivalent platforms. - Demonstrated ability to manage, qualify, and convert leads into opportunities within HubSpot or comparable CRM systems. - Excellent written and verbal communication skills, with the ability to craft compelling, personalized outreach across email, LinkedIn, and phone. - Data-driven mindset with experience tracking activity metrics, optimizing conversion rates, and iterating on outreach strategies. - Ability to collaborate cross-functionally with marketing and sales to align on campaigns, messaging, and qualification criteria. - Strong organizational skills and attention to detail, with the ability to manage high outreach volume while maintaining quality and consistency.

PS - Principal Architect Job Description People at Vectara are passionate about helping users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Our team is a group of unquestionable all-stars in their respective fields of computer science and business. We are looking for a Principal Architect to join our Professional Services organization and serve as the technical lead for our most strategic customer engagements. In this role, you will be the Project Lead, owning the technical success of high-impact implementations. You will also be the Lead Architect, setting technical direction for complex, novel architectures as we push the boundaries of what AI can deliver for the enterprise. Finally, you will provide technical contributions, ranging from application development to evaluation and tuning, to documentation. Job Responsibilities As a Principal Architect, your work spans the entire post-sales lifecycle, focusing on high-level design, development, and optimization: - Lead Architect & Design: Act as the primary architect for client solutions, assisting customers with complex architecture and design decisions for both cloud-based (SaaS, VPC) and on-premises AI systems. - AI Application Development: Lead the hands-on design and development of AI solutions, including RAG pipelines, agentic workflows, and LLM-powered applications You will build production-grade systems that help our customers realize the business benefits of AI. - Project Leadership: Serve as the technical lead for Professional Services engagements, coordinating between the customer’s technical staff and Vectara’s internal Product and Engineering teams to ensure delivery excellence. - Evaluations & Tuning: Conduct deep evaluations and performance tuning of retrieval and agentic pipelines to ensure applications meet rigorous enterprise requirements. Strategic Advisory: Present sophisticated technical strategies to customer leadership, translating complex AI concepts into clear, impactful business value. Qualifications We are seeking a technical visionary who is "smart, humble, hardworking, and, above all, curious" - Experience: 10+ years of total experience, including 5+ years in software development and 5+ years in a senior technical-client-facing role within a Professional Services organization. - Domain Expertise: Deep knowledge in AI, ML, search, RAG, LLMs, agentic AI, and/or data engineering. - Development Proficiency: Expert-level proficiency with REST services and at least one major language: Python, JavaScript, or Java. - DevOps Experience: Ability to work effectively within a modern CI/CD and DevOps environment. - Infrastructure: Comprehensive understanding of cloud-based platforms (multi-tenancy, automation, fault tolerance) and on-premises infrastructure (GPUs, virtualization/k8s). - Communication: Ability to communicate technical concepts and implementation approaches with clarity, purpose, empathy, and influence. - Education: Bachelor’s degree in Computer Science or Computer Engineering; a Master’s degree (MS) is highly preferred. - Travel: Ability to travel up to 25% of the time for onsite work Location requirements: We support remote applicants from all over the US but candidates based in the Bay Area are preferred. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

• Act as the primary architect for client solutions, assisting customers with complex architecture and design decisions for both cloud-based (SaaS, VPC) and on-premises AI systems. • Lead the hands-on design and development of AI solutions, including RAG pipelines, agentic workflows, and LLM-powered applications. • Serve as the technical lead for Professional Services engagements, coordinating between the customer’s technical staff and Vectara’s internal Product and Engineering teams to ensure delivery excellence. • Conduct deep evaluations and performance tuning of retrieval and agentic pipelines to ensure applications meet rigorous enterprise requirements. • Present sophisticated technical strategies to customer leadership, translating complex AI concepts into clear, impactful business value.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Vectara is looking for a Product Manager to bridge the gap between our technical capabilities and our commercial success. This is a high-impact, cross-functional role for someone who can navigate the space between Product, Sales, and Engineering. You will be responsible for translating market signals into a concrete roadmap and ensuring our go-to-market strategy—specifically around pricing and positioning—is as sophisticated as the AI we build. We need a leader who is comfortable representing the product directly to customers and refining our competitive edge in a rapidly evolving market. Responsibilities - Product Strategy & Execution: Lead priority initiatives from initial concept through to market delivery. You will align customer requirements and competitive trends with our long-term company goals. - Commercial Strategy: Own the evolution of our packaging and pricing models. You’ll define value metrics and tiering strategies that improve deal consistency and monetization. - Customer Engagement: Act as the product lead in key customer conversations and discovery sessions. You’ll validate our value proposition in real-time and communicate our product direction with authority. - Competitive Intelligence: Maintain an expert-level understanding of the AI landscape, especially around AI agents. You will turn these insights into actionable product decisions and sharper positioning for our sales team. - Cross-Functional Alignment: Serve as the primary point of coordination between Engineering, Sales, and Marketing. You will ensure that product launches are well-supported, internal stakeholders are aligned, and technical trade-offs are clearly understood by the business. - Technical Translation: Work closely with our AI and engineering teams to ensure our product remains enterprise-ready, focusing on critical factors like accuracy, security, and latency. Qualifications - 5+ years in Product Management (or equivalent experience) in B2B SaaS / enterprise software; experience with AI/ML products strongly preferred. - Located near Palo Alto and able to participate in customer meetings in-person when needed; comfortable being a visible product representative externally. - Strong business and GTM instincts: experience shaping strategy, packaging, and pricing; understands how products are sold and adopted in enterprise contexts. - Technical enough to collaborate effectively with engineers and AI teams—can discuss concepts like retrieval, embeddings, evaluation, hallucinations, latency, cost-to-serve, and deployment models without needing to be an ML researcher. - Track record of driving cross-functional alignment across Product/Engineering/Sales/Marketing with excellent written and verbal communication. - Comfortable operating in ambiguity: can create structure, prioritize ruthlessly, and keep teams moving without perfect information. - Bonus: familiarity with semiconductor / hardware-adjacent industries or enterprise buyers (e.g., manufacturing, defense, regulated industries). - Bonus: prior experience in competitive markets against modern AI startups, search, knowledge management, or enterprise platforms. Location requirements - We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Perks and Benefits - 100% paid Medical, Dental, Vision for employees. - Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). - Generous paid time off (PTO) plus paid sick time and holidays. - Professional development and training opportunities. - Company virtual happy hours and fun team building activities and more.

Vectara provides a scalable platform to deploy your Enterprise AI Agents and AI Assistants with Accuracy, Security, and Explainability like no other solution. Our enterprise RAG Platform offers unparalleled Accuracy, Security, and Explainability by leveraging the strongest models for retrieval, embedding, reranking , a optimized LLM trained for quality , and advanced Hallucination Mitigation . We are the developers of the Hughes Hallucination Evaluation Model and Correction model, core to ensuring accuracy, quality, and responsible AI that is production ready . These innovations have been cited in the New York Times, Visual Capitalist , and many other leading publications. This platform has allowed us to be very successful with over 100 Enterprise clients including the likes of large US military organizations, Financial services, Healthcare, and Manufacturing. Our founding team includes industry veterans and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology and business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic, and more. Job responsibilities Design, prototype, research and build AI systems for Vectara. Train, evaluate and deploy ML models in the domains of Natural Language Processing, Information Retrieval, AI Agents, Large Language Models (LLMs) and Multimodal Large Language Model (MMLLMs). Improve the quality of Vectara’s AI Agents and RAG-as-a-service platform, working on features like multilinguality, self-supervised learning, agentic behavior and hallucination reduction. Publish technical blogs, papers, and patents. Requirements: Preferred requirements: PhD in Computer Science/Engineering with 1+ years of industry experience. Publications in prestigious venues such as ACL, NAACL, EMNLP, NeurIPS, ICML, ICLR as a key author. Experience as an ML engineer in an early-stage, high growth environment. Expertise in the following areas: Embedding models, rerankers Multimodal retrieval, question answering, and reasoning Vector databases, BM25 Planning and reasoning in LLMs Multilinguality in LLMs NLG Evaluation such as hallucination detection Location requirements: We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Equity and Salary Range: Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives.  We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning. Perks and Benefits: 100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.