Vantage Point Solutions

Role Description As an Easement Specialist at Vantage Point Solutions, your primary focus will be on the acquisition and management of easements, ensuring legal compliance for all proposed projects related to the telecommunications industry. You will be a detail-oriented professional with strong communication skills and a deep understanding of easement processes. Please note: This role may require travel and direct communication with landowners. Responsibilities: - Conduct research to identify public jurisdictions and private property owners using available public records. - Prepare, submit, and secure the necessary easements, right-of-way permits, and licenses required for proposed construction on behalf of our clients. - Act as a liaison between internal departments, clients, government entities (cities, counties, states), and other stakeholders to facilitate right-of-way activities. - Monitor and track the progress of internal deliverables essential for completing permits and easements (e.g., staking sheets and maps). - Maintain accurate and up-to-date project-specific easement documentation. - Submit weekly progress reports and timecards in a punctual and accurate manner. - Undertake additional duties as assigned. Qualifications - Strong communication and interpersonal skills, with the ability to establish accountability and rapport as a client liaison. - A people-oriented, effective communicator, demonstrating a high level of professionalism and integrity while acting as a client representative. - Ability to work effectively and efficiently under tight deadlines, balancing multiple easement projects through effective prioritization. - Strong organizational, creative, and objective skills. - Proficiency with various software and MS Office programs, including Outlook, Word, Google Earth, Excel, and website and portal navigation. - Willingness and capacity to learn a variety of job duties and computer software programs. Benefits - Competitive pay. - Attractive benefits package including medical, dental, vision, life, and disability insurance. - 401(k) and more. Company Description Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. Vantage Point is employee-owned, and because client success means employee success, the entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). Equal Opportunity Employer: Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

Role Description As a DC Power Telecom Technician Level II, you will support the installation, modification, and maintenance of DC power and telecommunications equipment in Central Office, Data Center, Substation, and Outside Plant environments. This role focuses on performing assigned tasks safely and accurately while working under the direction of senior technicians or project leads. The ideal candidate has foundational DC power experience and is continuing to build technical expertise in telecom power systems. PLEASE NOTE: This position requires a high degree of travel. Responsibilities - Assist with the installation, testing, and turn-up of DC power and telecommunications equipment - Perform additions and removals of battery strings under supervision - Support additions, removals, and modifications on working equipment and circuits - Assist with adding and removing circuits on DC power distribution equipment - Install auxiliary framing, relay racks, and related infrastructure - Read and follow job drawings, specifications, and work instructions - Follow established SMOPs and DMOPs during maintenance and cutover activities - Accurately complete job logs, work reports, and required documentation - Assist with DC audits, preventive maintenance, and basic inspections of DC power systems and standby batteries - Maintain a safe, clean, and organized work environment - Communicate job progress, issues, or concerns to the project lead or supervisor Additional Responsibilities - Support senior technicians and leads during complex installations and maintenance activities - Participate in on-the-job training to build technical knowledge and skills - Adhere to company safety policies and customer site requirements - Maintain a professional attitude while delivering quality customer service Qualifications - 2–4 years of experience in DC power, telecommunications, or related technical installation work - Basic understanding of DC power systems, batteries, and power distribution equipment - Ability to read technical drawings and follow written procedures - Willingness to learn and take direction from senior technicians - Strong attention to detail and commitment to safety - Ability to work independently on assigned tasks and as part of a team - Valid driver’s license - OSHA 10 certification (preferred or willingness to obtain) - Must be a US Citizen Benefits - This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. Company Description Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). Equal Opportunity Employer: Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

Outside Plant (OSP) Inspector Job Summary The Outside Plant (OSP) Inspector plays a critical role in the success of construction projects at Vantage Point Solutions. Inspectors serve as the on-site representatives of both Vantage Point and our clients, ensuring that all work is completed according to plans, specifications, and permitting requirements. Inspectors are responsible for monitoring contractor performance, keeping accurate records, and maintaining strong communication with the assigned Resident. All OSP employees begin as Inspectors and are eligible to move into the Resident after demonstrating strong performance and mastering the responsibilities of inspection. Items Required in Your Possession at ALL Times - · Fieldmap Access - Overall Construction Schematics - Rock Form - Depth Check Form - · Smartsheet – Main Project Sheet - Executed Contract - Unit Pricing / Descriptions - Guide Drawings - Construction Meeting Notes - Pre-Bid Notes (if applicable) - Pre-Con Notes - · Smartsheet – Vantage360 - ALL Private easements - All Permit (ROW & Environmental) - · Smartsheet - Forms / Reports - Final Inspection Form – Fieldmaps - OSP Incident Report - Vehicle Incident Report - Megger Form - If Applicable, Old Staking Sheets, Existing Plant Maps Equipment & Material Required at ALL Times - Mobile Phone - Tablet - Pink & White Flags - Safety Vest - Hard Hat - Measuring Wheel - Probe Rod - Pedestal/ONT wrench - ONT Security Driver - Handhole Hook - Ped Book - Cable Sheild Megger - Hot Stick (aerial projects) - Work Boots Vehicle Equipped with: - Safety Light - VPS Magnetic Signs (unless decaled) You are expected to know where these items are located and how to access them at all times. Drop Inspector Responsibilities Inspection Responsibilities - Review the proposed route with the customer (if the customer contract sheet is provided, follow it). - Verify you are on the correct property before work begins and take the best route possible to the house. Do not place a drop to a subscriber on someone else’s property. - Inspect cable type, duct, riser guard, and grounding material – ensure correct size and type. - Ensure that cable depth meets required standards; contact the Resident if there are any questions. - Ensure proper grounding and bonding per contract. - Confirm that existing facilities (phone, electric, propane, etc.) are located and exposed before crossing. - Ensure that the BM83 and enclosure are installed correctly (neat, with the correct # of clamps). - Place and complete the decal inside the enclosure (Note: Sharpie can be used for any needed information if client doesn’t require a decal). - Confirm all clean-up is completed before leaving the property: - All holes filled. - Yard raked and seeded. - Notify the Resident immediately of: - Any and all damages to facilities or property (incident report filled out same day). - Any new crew, not of the same company name as the general contractor. - Be sure not to sit in vehicle while construction is ongoing. Record Keeping Daily - Record all cable sequentials, start/end points, and reel numbers into Fieldmaps and your ped book. - In Fieldmaps, update your cable sequentials and unit installs by clicking on the house. - Update FiberView (Fieldmaps) to reflect progress – this provides real-time visibility to the client in Vantage360 - Complete your daily log and sync Fieldmaps. - Update cable route. Weekly - Submit a progress report to the Resident before ending your work week. - Turn in ped/plow books to the Resident. As Needed - Follow up on partially completed drops to ensure they are finished in a timely manner. Plow Inspector Responsibilities Inspection Responsibilities - Be Present with the plow crew at all times during construction. Do not sit in vehicle. - Ensure that correct materials are being used (cable, warning tape, duct, pedestals, handholes, ground rods, splice cases, etc.) - Verify that cable is placed with slack. When pulling cable, use a 600 pounds breakaway. - Use probe rod to confirm proper cable depth. Record Keeping Daily - Record all cable sequentials, start/end points, and reel numbers in Fieldmaps and your ped book. - In Fieldmaps, record all installed units by clicking on the enclosures (pedestals and handhold) - Complete your daily log and sync Fieldmaps. - Depth Checks - o 2-3 checks per rural mile - o 2 checks per city block - Revise any route changes or facility changes from as staked Weekly - Submit a progress report to the Resident before ending your work week. - Turn in ped/plow books to the Resident. Permitting Responsibilities Pre-Construction Prep - Obtain and review all public ROW permits before construction begins. - o Understand placement requirements, depths, and restoration guidelines. - Confirm all private easements are signed and easily accessible. - Review staking sheets and easements for landowner-specific requests/instructions. - Verify that landowners have been notified before entering their property. Daily - Monitor that all construction is complying with ROW permit requirements, and all other requirements are being followed. - Confirm that cable placement follows the requirements (correct location, depth, offset, etc.) - Double-check route changes or deviations with the Resident before construction proceeds. As Needed - Coordinate with the Resident and ROW officials ahead of time if there are any permit concerns, route changes, or potential violations - Allow time for landowners to remove crops if it is during harvest season. - Track crop damage on the fielding sheets and clarify the tracking method with the Resident at the start of the project. - Document fence cuts and ensure they are repaired immediately after installation. - NEVER EVER direct the contractor or their crews. All instruction or clarifications must go through the contractor’s foreman or superintendent through the VPS resident. - Be proactive in identifying issues and work collaboratively with the VPS resident to resolve them. General Guidelines Role & Responsibility - Ensure all records and reports are accurate and up to date at the end of each day. Communication with Contractors - Providing direction may be considered project management, which can create liability for you and Vantage Point Solutions. Problem-Solving - Keep the resident in the loop on any field changes and challenges. Professionalism & Conduct - You represent Vantage Point Solutions and the client both on and off the job site. This includes after hours, especially when working in client communities. - · Be mindful of interactions with contractors outside of work hours, as these may affect your authority and credibility on-site. Appearance & Identification - Present yourself professionally at all times. Recommended: - Jeans with no holes. - Vantage Point T-shirt, Collard Button Up, or Polo. - Work boots are required. - If hats are worn, they should be VPS hats or unmarked. - Clients may provide/assign apparel as we work on their projects. Apparel from one provider should not be worn at another provider’s location. - NO sandals, flip flops, etc. - Any apparel that is given to a VPS staff member from an industry vender should not be worn while on the clients’ projects to maintain our vender agnostic position. - Coats or jackets are often worn by OSP staff. - Clothing should either be VPS or unmarked (ex. Carhartt coat with no other etchings or advertisements. - Clothing should be clean. - Make yourself identifiable as the project leads — you should be recognizable as the main point of contact on-site. Vehicle Standards - Refer to the Vantage Point company handbook or any provided vehicle guidelines for proper use and expectations. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). Equal Employment Opportunity Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

Customer Relations Manager for Integration Services-Backup Power We are seeking an experienced and dynamic Customer Relations Manager to join our team in the Backup Power industry. The ideal candidate will be responsible for fostering strong customer relationships, enhancing customer satisfaction, and driving customer retention. This role requires a strategic thinker with excellent communication skills and a passion for delivering top-notch customer service. **US citizenship is required for this position** Key Responsibilities: - Develop and implement customer service policies and procedures to enhance customer satisfaction. - Manage customer inquiries, complaints, and escalations in a timely and effective manner. - Build and maintain strong, long-lasting customer relationships. - Collaborate with sales and technical teams to address customer needs and concerns. - Analyze customer feedback and data to identify trends and areas for improvement. - Implement strategies to improve customer retention and loyalty. - Train and mentor customer service representatives to ensure high-quality support. - Prepare and present reports on customer satisfaction metrics and service performance. Qualifications and Skills: - Bachelor’s degree in Business Administration, Communications, or a related field. - Proven experience as a Customer Relations Manager or similar role in the Backup Power industry. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and conflict resolution skills. - Proficiency in customer relationship management (CRM) software. - Ability to analyze data and generate actionable insights. - Strong leadership and team management skills. - Customer-focused mindset with a commitment to delivering exceptional service. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. Equal Employment Opportunity Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

• Conduct outbound and inbound sales calls to support new and existing customers • Follow up on proposals, quotes, and open opportunities with customers • Qualify inbound inquiries and outbound leads through discovery calls; identify needs, decision makers, timelines, and budget • Manage customer communication throughout the sales cycle, ensuring clear next steps and timely follow-up to move opportunities forward • Build and maintain a healthy sales pipeline by consistently scheduling meetings and generating net-new opportunities • Own and progress opportunities from initial qualification through close, keeping deals moving through defined sales stages • Maintain accurate CRM records (contacts, activities, notes, stages, next steps, and close dates) to support forecasting and pipeline visibility • Provide regular updates on pipeline health, deal progress, risks, and next steps to sales leadership

• Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions. • Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks. • Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures. • Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions. • Collaborate with network and operations teams to identify root causes and implement long-term solutions. • Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement. • Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues. • Provide escalation support for critical voice incidents. • Work with vendors and carriers to troubleshoot issues.

Senior Archeologist Job Summary The Environmental and Cultural Resources Team at Vantage Point Solutions is looking for an SOI-qualified archeologist to assist with projects in both the office and in the field. The applicant must have strong writing skills and should be familiar with the National Environmental Protection Act and National Historic Preservation Act/Section 106 requirements for different project types. Successful applicants will have previous experience planning and leading archeological projects in multiple states for multiple agencies, be willing to work in a team to complete other permitting projects, be able to multi-task, and be a strong communicator. VPS specializes in telecommunications, broadband, and power engineering projects in more than 45 states. However, the ES Team takes on projects of all shapes and sizes throughout the United States for additional clients. This posting is fully remote for someone based in the Southwest United States. Responsibilities and Duties - Coordinate with engineers, project managers, and right-of-way specialists for environmental and cultural resource concerns - Coordinate with federal and state agencies on current permitting requirements - Writing and preparation of archeological proposals, Phase I/Class I reports, and providing technical professional opinions for project planning - Organize and plan Phase III/Class III field projects of various sizes, in multiple states - Manage/train junior staff Qualifications and Skills - Master’s degree or higher in one of the following fields (or related field): archeology, anthropology, historic preservation - 1+ years of experience in cultural resource management - Experience with federal or state permitting for cultural resources, specifically in the states of Arizona, New Mexico, Colorado, Nevada, and Utah, required. - Valid US Driver’s license, clean driving record - Strong organizational skills - Ability to work independently under minimal supervision - Ability to be in the field/travel mandatory (60% office/40% field on average, more during summer months/field season) Compensation and Benefits Vantage Point is offering full-time positions with benefits and contract positions for these openings. The benefits for full-time positions are as follow: - Wages $33-38 pr/hour depending on experience - Per diem (no receipts) when away from office/home base - Health Insurance - Overtime and Bonus Potential - 401(k) - Paid Time Off - Life Insurance - Company car available About Vantage Point Solutions Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving broadband, power, and telecommunications industries nationwide. VPS partners with clients to deliver innovative, reliable, and efficient infrastructure solutions that drive business growth and community impact. Equal Employment Opportunity Vantage Point Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• Lead the design and analysis of high-voltage transmission and distribution systems, including substations, feeders, and distribution networks. • Develop engineering specifications, plans, and construction drawings aligned with industry standards and client requirements. • Conduct system modeling, load flow analysis, fault studies, and short-circuit calculations to ensure safe and reliable operations. • Oversee T&D projects from feasibility studies and design through construction, commissioning, and closeout. • Collaborate with clients, contractors, and field teams to resolve engineering issues and optimize project outcomes. • Ensure designs and project execution comply with local, state, and federal regulations, as well as utility standards.

• Serve as the primary point of contact for customers regarding voice services and support needs • Manage customer onboarding, service activation, and ongoing support activities • Respond to and resolve customer incidents, service requests, and technical issues • Coordinate with internal teams to troubleshoot and resolve complex problems • Monitor service performance and ensure a high level of customer satisfaction • Maintain clear communication with customers on issue status, timelines, and resolutions • Support implementation and configuration of voice services for new and existing clients • Identify opportunities to improve service quality and customer experience • Document processes, issues, and resolutions to support continuous improvement • Assist with project coordination and execution to ensure timely delivery of services

• Perform field data collection of electric distribution infrastructure, including poles, conductors, transformers, anchors, and other equipment. • Use AppSuite and other GIS-based mobile applications to record asset locations, attributes, and conditions. • Capture GPS coordinates, photographs, and asset details while adhering to established data collection standards. • Identify and document pole hardware configurations and attachments (communication attachments, transformers, switches, etc.). • Verify existing utility records and update discrepancies found in the field. • Maintain high standards of data accuracy and completeness. • Work closely with GIS technicians, engineers, and project managers to ensure project deliverables are met. • Follow safety procedures and utility fieldwork best practices.