• Independently research current methods for evaluating AI through practical interviews and case studies • Analyze and organize findings from existing literature • Compile an overview of common AI evaluation methods

Role Description Focused on processes, logistics, finance, customer service: - Operations and Logistics: Supervision of stock control, inventory, reverse logistics, 3PL supplier management, and replenishment monitoring. - Finance and Tax: Validation of monthly closing reports, creation of compensation requests (CRs), and monitoring of tax procedures and invoices. - Data Analysis: Monitoring of KPIs, generation of sales reports and projections based on historical data. - Systems: Operational management on platforms such as Excel, Outlook, Vtex, CRMs, and Syteline. - Support on Customer Service and Support: Supervision of customer service (e-commerce and sales) and resolution of conflicts and complaints, help to follow warranty cases. - Constant contact with Ecommerce. - Support on Supervising the image of online store, ensuring the correct display and accuracy of product information, support new improvements for the online store, better client experience. - Support Manager with Campaigns. - Product Pricing. - Registration of new products. Qualifications - Qualified applicants representing a wide range of backgrounds and abilities. - People of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Requirements - Commitment to equal opportunity employment, including veterans and people with disabilities. - Reasonable accommodations for applicants and employees with disabilities. Benefits - Support for reasonable accommodation needed to participate in the job application or interview process. - Support for performing essential job functions and/or receiving other benefits and privileges of employment.

Role Description The Provider Relations Resolution Specialist plays a critical role in ensuring the effective resolution of complex dental and vision claims while supporting provider credentialing efforts through proactive outreach and document collection. This position requires strong analytical and problem-solving skills, attention to detail, and the ability to communicate clearly and professionally with providers and internal stakeholders. The ideal candidate brings experience in dental or vision claims, a collaborative and team-oriented mindset, and a passion for enhancing the provider experience within a growing and innovative organization. Claims Resolution & Research (Primary 70%) - Investigate and resolve complex dental and vision claims by working with payers, providers, and internal teams. - Conduct monthly root cause analysis on recurring claim issues and recommend process improvements. - Accountable for research and resolution of claims check trace requests for both in and out of network providers, accountable for the end-to-end process while collaborating with internal stakeholders. - Partner with multiple cross-functional departments and vendors to resolve claims issues timely and efficiently. - Maintain accurate documentation of claim activity and resolution steps in internal systems. - Demonstrates ownership of individual responsibilities while actively contributing to the overall success of the Provider Relations team. - Supports achievement of departmental operational, quality, and performance KPIs through consistent execution, collaboration, and accountability. - Responds to inquiries within 3 business days, provides education, and may research, analyze, and recommend resolution updates to assist with provider confusion or disputes. - Ability to prioritize and organize a diverse workload required. Credentialing Document Outreach (Secondary 30%) - Assist in the collection of and verification of credentialing documentation from providers and facilities assigned to the Provider Relations Department. - Regularly conducting outreach via phone and email to obtain missing or updated documents. - Track outstanding credentialing items and follow up weekly to ensure timely submission. - Support credentialing compliance by maintaining accurate and up-to-date provider records. Qualifications - 2+ years of experience in dental or vision claims resolution, medical billing, or provider credentialing support. - Comprehension of Dental or Vision Terminology. - High School Diploma or equivalent. - 2+ years of experience in document management, technical writing, provider relations, or a similar role. - 1+ years of experience with Microsoft Office applications, including Word, PowerPoint, and Excel including data analysis and spreadsheet management. - Familiarity with workflow or project management platforms, such as Smartsheet or similar systems. - Strong ability to learn and use additional software programs and systems for data analysis and reporting. - Familiarity with credentialing platforms (e.g., CAQH) and payer portals (e.g., Availity). Requirements - Knowledge of health plan operations preferred. - Knowledge of provider/health plan contracts/agreements highly desired. - Ability to accurately document interactions, including calls, emails, virtual visits, in accordance with departmental standards. - Excellent written and verbal communication skills with strong attention to detail. - Ability to manage multiple projects simultaneously and meet deadlines. Benefits - Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way. - Competitive compensation package. - Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. - Life and disability insurance. - A great 401(k) with company match. - Tuition assistance, paid parental leave, and backup family care. - Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. - Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. - Employee Resource Groups that advocate for inclusion and diversity in all that we do. - Social responsibility in all aspects of our work.

Role Description - Review and assess domain-specific documents for quality, accuracy, and relevance. - Provide structured feedback to enhance document precision and impact. - Utilize strong analytical skills to contribute to high-impact evaluation projects. - Collaborate asynchronously with teams to ensure timely project completion. - Work independently to uphold document standards and improve evaluation processes. Qualifications - Bachelor's degree (minimum) - 2+ years of professional experience in a relevant domain - Strong proficiency in Excel, PowerPoint, and Word - Strong document analysis and review skills - Attention to detail and ability to follow structured guidelines - Eligibility: Based in the United States, Europe, UK or Canada Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.