• Timely and accurate submission of insurance claims to third-party payers • Document billing activity in the patient accounting system • Review daily edit reports and make necessary corrections for submission • Process re-bills as requested by collectors

Role Description The Sr Prior Authorization Specialist promotes an excellent patient experience by ensuring authorizations are in place for services performed at Children's Minnesota prior to their admission to our facilities to secure payment and reduce the out of pocket costs to our patients and families. This position is responsible for all duties associated with prior authorizations including: - Reviewing insurance benefits - Understanding third party requirements - Securing authorizations for services - Appealing pre-service authorization denials - Appealing authorization related claim denials Location: Remote Qualifications - High School Diploma or GED - Post-secondary education in a related field preferred Requirements - Three years' experience in a healthcare or related field - Preferred experience: Three years' experience in medical billing/prior authorization/insurance - Knowledge in governmental and commercial payors, medical billing requirements, and prior authorizations - Demonstrated knowledge of Prior Authorization operations and medical office and/or hospital procedures - Ability to interpret and cascade payor requirements as they relate to insurance prior authorizations - Ability to effectively work in both a team environment and independently - Ability to establish and maintain effective working relationships with providers, patients, families, and employees - Ability to effectively work in a remote environment and connect via multiple communication channels (phone, email, text, etc.) - Knowledge of how prior authorization functions impact billing, clinical teams, the quality of care and the patient experience - Ability to meet and exceed departmental quality, production and prior authorization standards - Ability to review and resolve denials pertaining to Prior Authorizations - Ability to suggest workflows that improve efficiency and experience - Ability to mentor and motivate a remote team that delivers exceptional customer service via multiple communication channels (phone, email, text, etc.) - Skill in Microsoft Office - Skill in written and oral communication Benefits - Medical, dental, vision, retirement, and other fringe benefits - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay

Role Description We are seeking candidates who thrive assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is an ideal fit for those who are highly organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer strongly recommended) - Must be a minimum of 18 years of age Requirements - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training and participate in team communications Benefits - 100% remote - Flexible schedule - Ongoing training and professional development - Collaborative team environment

Role Description This is a remote role based in Ireland. Candidates must have the right to work in Ireland by the start date. Relocation support is available for candidates moving from other countries. You must be fluent in both English and French, with advanced proficiency in spoken and written communication in both languages. The Community You Will Join: - Provide exceptional Customer Service support to the Airbnb community as a Specialist, Premium Support. - Responsible for providing end-to-end support to key members of our community, including the Luxury segment. - Take ownership of cases, ensuring complete resolution while fostering strong relationships with users. - Adaptable and responsive in a fast-paced environment, demonstrating professionalism and confidentiality. - Open to evolving roles based on business needs. Qualifications - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry. - Experience engaging with executive-level stakeholders to resolve conflicts effectively. - Very good verbal and written communication skills. - Active listening skills to understand guest needs. - Empathy and patience in high-pressure situations. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems. - Language proficiency in English and French, written and spoken; other languages are a plus. Requirements - Ability to work weekend days and public holidays, as well as early morning/evening shifts. - Ability to organize a high volume of work, multitask & prioritize. - Passion for delivering exceptional customer service. - Ability to thrive in an ambiguous, fast-paced, and complex environment. - Proactive attitude towards embracing new challenges. - Capable of adjusting to evolving roles and job duties. Benefits - Base pay range: €45,000 — €45,000 EUR annually. - Role may be eligible for bonus, equity, benefits, and Employee Travel Credits. Company Description Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.