US Service Animals

Role Description SAPS LLC is hiring Retention Specialists to join our remote call center team. In this role, you'll work directly with clients to reduce cancellations, improve satisfaction, and retain customers throughout their journey. What You'll Do - Provide support via phone, email, and chat - Resolve cancellation requests with tailored solutions - Assist clients based on needs - Manage scheduling and case tracking Qualifications - Experience in retention, customer service, or call center roles - Strong negotiation and problem-solving skills - Ability to de-escalate and retain dissatisfied customers - Comfortable handling high call volume - Reliable internet and distraction-free workspace Benefits - Health, Dental, Vision, Disability, and Life Insurance - Paid Time Off - 401(k) Match - Employee Assistance Program

Role Description US Service Animals is hiring experienced call center sales representatives to join our growing remote team. This role focuses on outbound sales using warm leads to connect disabled individuals with licensed mental health providers and meet their ESA and service animal related needs. What You'll Do - Make outbound calls to warm leads - Close sales and upsell additional services - Build rapport quickly with customers - Meet or exceed performance goals Qualifications - 2+ years outbound call center or phone sales experience - Strong communication and empathy skills - Comfortable handling high call volume - Reliable internet and quiet, distraction-free workspace Benefits - Health, Dental, Vision Insurance - Disability and Life Insurance - 401(k) Match - Paid Time Off Company Description

Role Description Dog Academy is hiring experienced inside sales representatives to join our remote call center team. You'll speak with pet owners, understand their needs, and help them enroll in professional dog training programs. What You'll Do - Handle inbound and outbound calls - Use consultative sales techniques to close deals - Recommend training programs based on customer needs - Meet or exceed sales goals and KPIs Qualifications - 2+ years of call center or phone sales experience with high-dollar products - Strong communication and closing skills - Comfortable working in a high-volume environment - Basic computer and typing skills - Reliable internet and quiet workspace Benefits - Health, Dental, Vision Insurance - 401(k) Match - Paid Time Off - Life & Disability Insurance Company Description Remote Inside Sales Representative (Call Center – Pet Training Services) Full-Time | Remote $21.63/hour + Uncapped Commission (Avg $3,500+/month) 40 hours/week (Flexible schedule, includes weekends) Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN) Start Date: June 15th 2026

• Deliver virtual and classroom call center training for new hires and existing agents • Coach agents through live call monitoring, roleplay, and one-on-one feedback • Develop and update training materials, scripts, and sales exercises • Identify skill gaps and escalate performance risks to the Training Manager • Document daily EOD recaps and live monitoring findings with behavioral specificity

• Handle inbound client contacts across phone, email, and chat • Monitor live call center queues and maintain service level expectations • Coach agents in real time and assist with escalations • Conduct quality audits and track KPIs for the Supervisor of Support • Maintain SOPs and support onboarding of new team members

• Provide support via phone, email, and chat • Resolve cancellation requests with tailored solutions • Assist clients based on needs • Manage scheduling and case tracking

• Manage full-cycle recruiting for call center roles (sourcing to offer) • Review applications and conduct initial candidate screenings • Schedule and coordinate interviews with hiring managers • Communicate with candidates via phone, email, and messaging platforms • Maintain accurate candidate records in the applicant tracking system • Ensure a positive candidate experience throughout the hiring process • Meet weekly hiring targets and time-to-fill goals

• A balance of leading team and execution of software development/delivery • A passion for writing clean, well-documented code, as well as holding others on the team accountable to do the same • Coaching other engineers on the team to increase overall team (technical) skills and performance • Establishment of a framework for 'Code Standards' and overall best practices for the team to adhere to • Partnering with product in preliminary stages to design software that's robust, secure, scalable, and built to last

Remote Customer Support Specialist (Dog Training / Pet Services) 💼 Full-Time | Remote 💰 Pay: $15–$17/hour 🕒 Schedule: 40h weekly within 7 AM – 11 PM CST 📍 Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN) Start Date: May 18th 2026 About the Role Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. This role combines customer service, communication, and a passion for animals. What You’ll Do •Assist clients via phone, chat, and video •Support trainers and clients with program questions •Maintain strong customer relationships •Resolve issues efficiently and professionally Minimum Requirements •Customer support or call center experience preferred •Strong communication and interpersonal skills •Basic knowledge of dog training (preferred) •Comfortable using multiple systems Why Join Us •Work from home full-time •Make a real impact helping dogs and owners •Collaborative and supportive team environment Hiring Process Applicants must complete an assessment through Test Gorilla prior to interviews. Equal Opportunity Employer We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Remote Inside Sales Representative (Call Center – Pet Training Services) 💼 Full-Time | Remote 💰 $21.63/hour + Uncapped Commission (Avg $3,500+/month) 🕒 40 hours/week (Flexible schedule, includes weekends) 📍 Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN) Start Date: May 4th 2026 About the Role Dog Academy is hiring experienced inside sales representatives to join our remote call center team. You’ll speak with pet owners, understand their needs, and help them enroll in professional dog training programs. What You’ll Do •Handle inbound and outbound calls •Use consultative sales techniques to close deals •Recommend training programs based on customer needs •Meet or exceed sales goals and KPIs Minimum Requirements •2+ years of call center or phone sales experience with high-dollar products •Strong communication and closing skills •Comfortable working in a high-volume environment •Basic computer and typing skills •Reliable internet and quiet workspace Why Join Us •Uncapped commission (top performers earn significantly more) •Fully remote work environment •Mission-driven company helping dogs and their owners •Supportive team and training provided Benefits •Health, Dental, Vision Insurance •401(k) Match •Paid Time Off •Life & Disability Insurance Hiring Process Applicants must complete a short assessment before interviews through Test Gorilla.