Uncapped

• At Uncapped, we help ambitious founders realize their dreams. We're looking for a Part-Time Content Marketing Manager to build our brand voice and content operations end-to-end. • You'll create the distribution and community strategy that gets Uncapped's story in front of the founders we serve, source customer stories and PR placements that build trust in the e-commerce and fintech ecosystem, and put in place the playbooks and tooling that make our content consistent and outcome-driven. • Partner with Sales, Product and commercial leadership to make sure brand and content efforts are pulling in the same direction as the wider commercial strategy.

Role Description At Uncapped, we help ambitious founders realize their dreams. If you are looking for your next role in Sales, come join a high performing team working with the Founders and decision makers of high growth ecommerce companies within the US. We are transforming the way brands and retailers grow their revenue, and BDRs start the long term relationship by initiating communication with prospective customers. Our solutions delight our customers; our compensation plans are competitive; and our approach to your training, mentoring and development is hands-on and designed for your success. This role offers an opportunity to join a company and materially contribute directly to its growth. You will learn from experienced colleagues and accomplished commercial leaders who will help you develop an investor's point of view to qualify prospective customers. Qualifications - Bachelor's degree or hands-on experience. - Experience or eagerness to work in a fast-paced, high growth environment. - Prior experience with outreach (cold calling, fundraising, real estate, sports, internships, or campus programs) is a plus. - Excellent written and verbal communication skills. - Strong analytical skills and an organized way of thinking and working. - Knowledge of GSuite and sales tools like Salesforce, Outreach, ZoomInfo, or LinkedIn Sales Navigator is a plus. Requirements - Lead qualification: Identify and qualify businesses suited to Uncapped's working capital financing products. - Target outreach: Source leads via multi-channel outreach campaigns (social selling, email, community-based prospecting, cold calling) to Founders, CEOs, and CFOs of America's fastest growing DTC and Amazon brands and retailers. - Pipeline management: Develop and nurture a leads pipeline, providing accurate flow predictions and leveraging our CRM system effectively. - Strategy: Design and implement creative outreach strategies that you will formulate with our sales leaders, setting our path for growth. - Knowledge: Become a subject matter expert on the wider working capital funding market and how other options compare with our product. - Collaboration: Contribute to the ongoing development of sales related systems, processes, and business practices by sharing recommendations to improve efficiency and capacity and updating our script to focus on key customer needs. - Learning: Form a strong partnership with your AE, joining them on discovery calls and supporting throughout the sales cycle, offering a clear pathway to progression. - Culture: Lead by example to create an inspiring team environment where ideas are shared, and openness is valued alongside impact to customers. Benefits - Unlimited holiday: We believe that well-rested and happy people make the best employees. - Competitive compensation plan. - Personal growth fund: Raise your game from great to spectacular. - Monthly recognition and awards: Celebrate wins big and small. - The opportunity to make a big impact every day on the lives of European and US entrepreneurs. - Optional workspaces in Warsaw, London, and Atlanta.

• You will own outbound end to end for Uncapped, from infrastructure and deliverability through to the tools and data that decide who we reach and how. • Outbound infrastructure: Design and build scalable systems for prospecting, enrichment and outreach, owning the technical backbone of our outbound motion from data pipelines to automation workflows. • SDR enablement and optimization: Equip our SDRs with world class tooling, playbooks and data insights to maximize efficiency and conversion rates across the funnel. • Data and targeting strategy: Build ICP models, scoring frameworks and segmentation logic to ensure outbound efforts are laser focused on high intent, high fit accounts. • Tech stack ownership: Evaluate, implement and optimize our GTM tools (CRM, sequencing, enrichment, intent data) to create a seamless, high performance outbound engine. • Performance analytics: Track, analyze and report on outbound metrics, from reply rates to pipeline contribution, and drive continuous improvement through experimentation and iteration. • Cross functional alignment: Work with SDRs, AEs, RevOps and Partnerships to ensure outbound systems integrate seamlessly with broader GTM strategy and product capabilities.

• Develop and own a portfolio of successful prospects by offering a solution that solves a huge pain point for brands and retailers, and beats alternatives head to head. • Lead qualification: Identify and qualify businesses suited to Uncapped's working capital financing products. • Target outreach: source leads via multi channel outreach campaigns (social selling, email, community based prospecting, cold calling) to Founders, CEOs and CFOs of America's fastest growing DTC and Amazon brands and retailers. • Pipeline management: Develop and nurture an leads pipeline, providing accurate flow predictions and leveraging our CRM system effectively. • Strategy: Design and implement creative outreach strategies that you will formulate with our sales leaders, setting our path for growth. • Knowledge: Become a subject matter expert on the wider working capital funding market and how other options compare with our product. • Collaboration: Contribute to the ongoing development of sales related systems, processes, and business practices by sharing recommendations to improve efficiency and capacity and updating our script to focus on key customer needs. • Learning: Form a strong partnership with your AE, joining them on discovery calls and supporting throughout the sales cycle, offering a clear pathway to progression. • Culture: Lead by example to create an inspiring team environment where ideas are shared, and openness is valued alongside impact to customers.

• Own a portfolio of funded US customers throughout the full post funding lifecycle, from onboarding through to renewal, upsell and re engagement. • Own post funding onboarding, making sure customers understand their repayment schedule, account access and support channels from day one • Monitor account health across your portfolio and proactively reach out when signals suggest a customer needs attention before it becomes a problem • Own reactivation and re engagement of past and dormant customers, running win back campaigns for churned or denied applicants and customers who haven't taken further capital, coordinating with Sales and Marketing to bring them back into an active facility • Manage renewals and upsells, including top ups, line of credit extensions and refinancing into new products, working closely with RevOps and Underwriting to triage and route each deal type correctly • Act as the primary point of contact for customer escalations, resolving what you can directly and routing complex issues to the right team, whether that's Operations, Risk, Collections, Partnerships or Engineering • Track and drive improvements to NPS and CSAT through proactive aftercare, problem solving and testing solutions with your customers • Become a subject matter expert on the small business financing space and act as the voice of the customer, feeding insights back into product development • Work effectively within our tools, including HubSpot, Back Office and Aircall, and help identify where AI powered support like Nova can take routine queries off your plate

Role Description At Uncapped, we help ambitious founders realize their dreams. As our GTM Engineer, you'll own outbound end to end and build it into a real engine: - Cold email, LinkedIn, and signal-based prospecting running at scale. - Transform a fragmented, underperforming outbound motion into a coherent, multi-channel engine. - Work cross-functionally with SDRs, AEs, RevOps, and Partnerships. You will own outbound end to end for Uncapped, from infrastructure and deliverability through to the tools and data that decide who we reach and how: - Outbound infrastructure: Design and build scalable systems for prospecting, enrichment, and outreach. - SDR enablement and optimization: Equip our SDRs with world-class tooling, playbooks, and data insights. - Data and targeting strategy: Build ICP models, scoring frameworks, and segmentation logic. - Tech stack ownership: Evaluate, implement, and optimize our GTM tools. - Performance analytics: Track, analyze, and report on outbound metrics. - Cross-functional alignment: Ensure outbound systems integrate seamlessly with broader GTM strategy. Qualifications - 4+ years of experience. - A tooling expert: opinionated about best-in-class GTM tech stacks. - Hands-on and resourceful: comfortable shifting between high-level strategy and execution. - Highly analytical and creative: blend technical problem-solving with strategic thinking. - Someone who cares deeply about craft and impact. - Curious and collaborative: eager to learn from teammates across functions. Requirements - Experience evaluating, implementing, and optimizing tools that drive outbound performance at scale. - Ability to design data models and write SQL queries or automation scripts. Benefits - Unlimited holiday: we believe that well-rested and happy people make the best employees. - Competitive compensation plan. - Personal growth fund: Raise your game from great to spectacular. - Monthly recognition and awards: Celebrate wins big and small. - The opportunity to make a big impact every day on the lives of European and US entrepreneurs. - Optional workspaces in Warsaw, London, and Atlanta.

Role Description At Uncapped, we help ambitious founders realize their dreams. Our Customer Success Manager ensures funded customers get maximum value from their Uncapped facilities, owning account health, renewals and upsells, and acting as the primary point of contact for post funding customer issues. We are transforming the way brands and retailers grow their revenue, and once a customer is funded, you're the person who keeps that relationship healthy, growing and coming back for more capital. You will own a portfolio of funded US customers throughout the full post funding lifecycle, from onboarding through to renewal, upsell and re engagement. - Own post funding onboarding, making sure customers understand their repayment schedule, account access and support channels from day one. - Monitor account health across your portfolio and proactively reach out when signals suggest a customer needs attention before it becomes a problem. - Own reactivation and re engagement of past and dormant customers, running win back campaigns for churned or denied applicants and customers who haven't taken further capital, coordinating with Sales and Marketing to bring them back into an active facility. - Manage renewals and upsells, including top ups, line of credit extensions and refinancing into new products, working closely with RevOps and Underwriting to triage and route each deal type correctly. - Act as the primary point of contact for customer escalations, resolving what you can directly and routing complex issues to the right team, whether that's Operations, Risk, Collections, Partnerships or Engineering. - Track and drive improvements to NPS and CSAT through proactive aftercare, problem solving and testing solutions with your customers. - Become a subject matter expert on the small business financing space and act as the voice of the customer, feeding insights back into product development. - Work effectively within our tools, including HubSpot, Back Office and Aircall, and help identify where AI powered support like Nova can take routine queries off your plate. Qualifications - 4+ years of experience in customer success, account management or commercial closing roles in B2B fintech, financial services or e commerce. - A natural people person: charismatic, emotionally intelligent and able to adapt your communication style to your audience. - Excellent analytical skills tempered with commercial and financial acumen, comfortable discussing repayment terms, top ups and refinancing options with confidence. - Working knowledge of a CRM such as HubSpot or Salesforce. - Genuinely interested in the high growth e commerce and fintech ecosystem. - Excellent organization and time management skills, able to juggle a portfolio of accounts at different stages without letting anything slip. - A tenacious and proactive approach, comfortable owning escalations and knowing when and where to route them. Benefits - Unlimited holiday: we believe that well-rested and happy people make the best employees. - Competitive compensation plan. - Personal growth fund: Raise your game from great to spectacular. - Monthly recognition and awards: Celebrate wins big and small. - The opportunity to make a big impact every day on the lives of European and US entrepreneurs. - Optional workspaces in Warsaw, London and Atlanta.

• You will get to work with our Collections Lead, Head of Underwriting , CRO, CEO and also the most senior people representing our clients. • You will have a major impact on the Uncapped bottom line and give us a platform for growth by ensuring we minimise our losses and maximise cash flow for investing in the growth of our portfolio. • You need to get a kick out of working in a fast-paced, solutions-oriented environment. Finding the problem is half the battle, coming up with the solution is the prize. • The customer-facing side of the business is central to what we do. We care about each and every one of our borrowers. Their delight is our success. Your interactions with them inform how we grow our business. You’re not a cog in the machine: *you’re a source of information on how we can get better.* • You will join a growing team where your day-to-day is dynamic and employee input into operations is valued. Joining the customer-facing side of the business is a really important task - happy customers are a vital part of our success! • You will be interacting with new and existing customers on a daily basis, ensuring they enjoy a seamless and great experience. Problem-solving, keeping a calm head, and having a ‘can-do’, friendly attitude are essential. • You will need to be well-versed in having difficult conversations with company owners with a view to finding solutions for both parties.

Role Description We’re looking for exceptional people to join our growing Collections team at a fast-paced and rapidly growing FinTech company. You must have previous collection experience, excel at managing customers, and be motivated to build a career in Collections. We will teach you everything you need to know and support you to become the best Collection Specialist you can be! This is your chance to work for one of the best companies in the market! Uncapped is a winner in this industry and is continuing to expand. You will be given the opportunity to grow and progress whilst receiving excellent training and ongoing development. - Work with our Collections Lead, Head of Underwriting, CRO, CEO, and senior representatives of our clients. - Impact the Uncapped bottom line by minimizing losses and maximizing cash flow for investing in growth. - Thrive in a fast-paced, solutions-oriented environment. - Engage with customers to ensure a seamless and great experience. - Handle difficult conversations with company owners to find solutions for both parties. - Contribute to a dynamic team where employee input is valued. Qualifications - Resilient and empathetic professional. - Previous experience in a Collections role. - Enjoy speaking with customers and having challenging conversations. - Excellent communication skills via phone, email, and live chat. - Passion for customer service. - Sensitivity and courage to help find solutions for struggling customers. - Enjoy problem-solving and thinking creatively and independently. Requirements - Must be eligible to work in Lithuania without requiring visa sponsorship. Benefits - Unlimited holiday: well-rested and happy people make the best employees. - Competitive compensation plan. - Personal growth fund: Raise your game from great to spectacular. - Monthly recognition and awards: Celebrate wins big and small. - Opportunity to make a big impact every day on the lives of European and US entrepreneurs. - Optional workspaces in Warsaw, London, and Atlanta.

**Remote role on US time-zone** Role Overview 🚀This is a **high-velocity, phone-first sales role** for an experienced AE who lives for the daily scoreboard. You'll own a high-volume pipeline of **US e-commerce SMBs** — Amazon, Shopify, Walmart, and DTC brands — running back-to-back calls, working inbound and outbound activity, and closing smaller-ticket deals at pace. We're not training you up. We're hiring you because you already know how to run a fast cycle. Pick up the phone, qualify hard, get a yes or a no, move on. If you're motivated by **activity targets, response SLAs, weekly leaderboards, and the ring of a deal-closed bell**, you'll fit right in. About Uncapped 👫Founded in 2019, **Uncapped** is a leading fintech provider of working & growth capital to e-commerce companies in North America and Europe. We leverage multiple data sources and use cutting-edge models to make credit decisions faster and safer. We work with some of the largest global e-commerce platforms — including **Amazon and Walmart** — and strive to be the best alternative lender globally. What you'll do ✍️ - Run a **high-velocity sales motion** focused on **US e-commerce SMBs** - Hit aggressive **daily activity targets**: dials, connects, deals worked, deals closed - Own deals end-to-end on a **short cycle** — first call to closed-won in days, not months - Work the phones hard. **Telephony is the primary channel**, supported by email, LinkedIn, and SMS cadences - Hit **inbound lead-response SLAs in minutes, not hours**, and follow up with relentless cadence discipline - Maintain pristine **HubSpot hygiene** — every call logged, every deal stage accurate, every next step booked - Articulate Uncapped's value to e-commerce founders quickly, handle objections in real time, and drive to a decision - Compete on the leaderboard every week, every month, every quarter — and help your team win - Partner with senior AEs and the credit team to push deals through diligence without losing velocity How you'll be measured 📊 - **Activity**: dials, connect rate, talk time, emails sent, sequences enrolled - **Velocity**: speed-to-lead, cycle length, time-in-stage, win-rate at each stage - **SLAs**: inbound response time, follow-up adherence, CRM hygiene - **Winning**: deals closed, revenue booked, quota attainment, leaderboard rank