#twiceasnice Recruiting

• Own relationships with an assigned portfolio of active client accounts • Serve as the main contact for client needs, concerns, and escalations • Lead Technology Business Reviews and discuss client IT roadmaps • Identify projects, upgrades, licensing needs, and growth opportunities • Present IT recommendations tied to client goals and budgets • Partner with support, sales, finance, and technical teams • Track account health, sales activity, and opportunities in CRM • Help resolve billing questions and invoice-related client concerns • Monitor retention risks and address issues before they escalate • Keep clients informed on security, device, and infrastructure needs

• Translate business requirements into test plans while identifying risks and gaps • Test new features system processes & integrations (exploratory regression and end-to-end) • Apply AI and automation to accelerate test design debugging and coverage • Build maintain and optimize automated test suites within CI/CD workflows • Validate integrations APIs webhooks event-driven workflows and external connections • Inspect and verify data using SQL backend queries and system-level checks • Conduct performance load and reliability testing to ensure stable system behavior • Analyze logs telemetry and production data to identify quality gaps and suggest improvements • Collaborate cross-functionally to clarify requirements and ensure solutions are fully testable • Improve QA using AI and modern testing practices balancing manual and automated work • Contribute to automation roadmap and suggest process improvements

• Monitor overnight alerts and perform initial triage on client systems and infrastructure • Respond to and resolve support tickets, emails, and limited inbound calls overnight • Support desktops, laptops, printers, mobile devices, and VPN issues • Troubleshoot connectivity, workstation, VPN, and user account issues • Use remote support tools to resolve user and system issues • Create users, reset passwords, map network drives and complete assigned tasks • Escalate urgent issues or hand them off to the right team • Document troubleshooting steps, updates, resolutions, and handoffs • Follow checklists and escalation procedures • Communicate clearly with users, internal teams, and day shift • Contribute to internal documentation and knowledge base

• Develop and expand business opportunities across the Western United States territory • Manage full-cycle sales from prospecting through project closeout • Build and maintain relationships with engineering firms, contractors, and end users • Identify customer needs and define technical project requirements • Partner with engineering teams to develop and present tailored technical solutions • Prepare and support RFQs, proposals, bids, and project documentation • Negotiate pricing, scope, and commercial terms to drive profitability • Execute strategic sales plans that align with market opportunities • Travel throughout the territory to meet with customers and prospects • Represent the company at trade shows, industry events, and client meetings • Maintain accurate CRM activity, pipeline tracking, and forecasting • Provide market feedback and competitive insights to leadership • Ensure customer satisfaction by supporting ongoing relationships and resolving project issues

Role Description Our client in the B2B consulting space is looking for a Client Engagement Consultant – CRM to add to their remote team in the United States. In this role, you will manage a portfolio of B2B clients, lead discovery conversations, uncover business needs, and identify ways clients can get more value from their Salesforce and/or HubSpot CRM. You will clarify unclear requests, ask thoughtful follow-up questions, and translate client goals into clear next steps for internal technical teams. Our client is looking for someone with strong B2B client-facing CRM or account management experience, business acumen, and experience gathering requirements or managing client-driven projects. Hands-on Salesforce and/or HubSpot CRM experience is required, but consultative communication and business understanding outweigh technical depth. This is a great opportunity to own client relationships, identify growth opportunities within existing accounts, and make a direct impact in a small, collaborative consulting environment. Responsibilities - Manage client relationships for assigned B2B accounts as the primary point of contact - Lead recurring calls, discovery conversations, and project discussions within existing accounts - Uncover client goals, pain points, process gaps, and new growth opportunities - Translate business needs into CRM recommendations and project plans - Partner with internal CRM and technical teams to execute client solutions - Support Salesforce and/or HubSpot reporting, dashboards, and workflows - Support user setup, fields/properties, process improvements, and adoption - Create project timelines, documentation, process guides, and training materials - Lead client training sessions and support CRM adoption efforts - Monitor client CRM usage and recommend improvements to drive efficiency and growth - Manage client priorities, deadlines, scope, and internal team capacity - Stay current on CRM platform updates that may benefit clients Qualifications - 3+ years of Salesforce (Sales Cloud) OR HubSpot (Marketing/Sales Hub) experience required - 2+ years of B2B client-facing experience required - Experience managing multiple client relationships/accounts simultaneously required - Experience gathering requirements and translating needs into solutions required - Comfortable asking questions to uncover needs and identify new project opportunities required - Strong communication, organization, and problem-solving skills required Requirements - Location: must reside in the United States / must be able to work ET business hours - Salary: $100,000 - $120,000 + Project-based Commission (~5-8k annually) + Benefits - Job Type: Full-Time | Work from Home - Typical Hours: Monday – Friday, 8:00 AM – 5:00 PM ET - Travel: Less than 5% domestic travel for client or company events - Start Date: ASAP - Sponsorship is not available Benefits - Medical - Dental - Vision - 401k w/ 4% Match - Holidays - Unlimited PTO

Role Description Our client in the SaaS industry is looking for an Account Executive to add to their remote team. In this role, you will drive net-new business growth by selling ERP financial management solutions, including billing and cash collection software, to local governments, utility companies, and other public service organizations. The ideal candidate has SaaS sales experience, exposure to public sector and/or ERP financial software, and a proven ability to manage longer, consultative sales cycles. To be successful, you must be self-motivated and skilled in building relationships, presenting solutions, and closing deals. This is a great opportunity to join a growing company where you can make a direct impact, work remotely, and contribute to expanding market presence. Responsibilities - Prospect and generate new business through outbound outreach, networking, and events - Manage full sales cycle from lead generation through closing - Conduct discovery to understand client needs and align solutions to ROI-driven outcomes - Sell ERP financial software to public sector organizations - Build and maintain a strong pipeline while nurturing and advancing opportunities - Partner with Customer Success to deliver product demos and technical presentations - Develop and maintain long-term, trust-based relationships with prospective clients - Collaborate with marketing on campaigns, lead generation efforts, and industry events - Represent the company at conferences, trade shows, and customer meetings within territory - Prepare proposals, negotiate contracts, and close new business deals - Accurately forecast pipeline activity and revenue on a quarterly basis - Provide market feedback and customer insights to internal stakeholders Qualifications - 3+ years of SaaS consultative sales experience is required - Experience selling to public sector and/or selling ERP or financial software is required - Mid-market & lower-mid-market SaaS sales experience is required - Proven ability to generate new business and manage long sales cycles is required - Experience directly managing the full sales cycle is required - Willingness and ability to travel 10%-15% is required Benefits - Health, Dental, Vision, Disability - 401K w/ 3% contribution - PTO - Paid Holidays

Chief Financial Officer (Manufacturing exp req) Location: near Minneapolis, MN; remote when not traveling Salary: $225,000 -$275,000 + Performance-Based Bonus (30-60% of base) + Equity + Benefits Job Type: Full-Time Start Date: ASAP Travel: Up to 50%, spending about 2 weeks/ month traveling to start Sponsorship is not available Relocation assistance is available Chief Financial Officer (Manufacturing exp req) Description Our client is looking for a hands-on, high-energy Chief Financial Officer to lead the finance function across multi-site operations. In this high-impact role, you will serve as a strategic partner to ownership while remaining deeply engaged in day-to-day financial operations, directly influencing growth, profitability, and market expansion. This is an opportunity to shape financial strategy in a complex, multi-site manufacturing organization with $100M+ in revenue. You must have prior CFO experience and a proven track record of combining strategic leadership with a roll-up-your-sleeves mentality. In return, you will have the chance to make a measurable impact on the business, work alongside a high-performing team, and thrive in a fast-paced, growth focused culture where your leadership and impact are highly valued across the organization. Chief Financial Officer (Manufacturing exp req) Responsibilities • Lead all aspects of finance, including reporting, FP&A, and KPI management • Drive performance and operational efficiency • Provide strategic guidance growth, profitability, capital allocation, and operational initiatives • Oversee cash flow, liquidity planning, and working capital optimization • Manage banking and lender relationships, ensuring compliance and accurate reporting • Drive annual operating plans and long-term strategic initiatives • Ensure audit readiness, regulatory compliance, and tax oversight • Partner cross-functionally to improve cost structure, pricing, and margins • Oversee manufacturing finance, including cost accounting, inventory control, and capital projects • Support capital investments, expansion efforts, and operational scaling • Build and lead a high-performing finance and accounting team of 10 Chief Financial Officer (Manufacturing exp req) Qualifications • Prior CFO experience is required • 10+ years of progressive finance and accounting experience required • Manufacturing experience required • ERP systems experience required

Chief Financial Officer (Manufacturing exp & CPA req) Location: United States; remote when not traveling Salary: $225,000 -$275,000 + Performance-Based Bonus (30-60% of base) + Equity + Benefits Job Type: Full-Time Start Date: ASAP Travel: Up to 50%, spending about 2 weeks/ month traveling to start Sponsorship is not available Relocation assistance is available Chief Financial Officer (Manufacturing exp & CPA req) Description Our client is looking for a hands-on, high-energy Chief Financial Officer to lead the finance function across multi-site operations. In this high-impact role, you will serve as a strategic partner to ownership while remaining deeply engaged in day-to-day financial operations, directly influencing growth, profitability, and market expansion. This is an opportunity to shape financial strategy in a complex, multi-site manufacturing organization with $100M+ in revenue. You must have prior CFO experience and a proven track record of combining strategic leadership with a roll-up-your-sleeves mentality. In return, you will have the chance to make a measurable impact on the business, work alongside a high-performing team, and thrive in a fast-paced, growth focused culture where your leadership and impact are highly valued across the organization. Chief Financial Officer (Manufacturing exp & CPA req) Responsibilities • Lead all aspects of finance, including reporting, FP&A, and KPI management • Drive performance and operational efficiency • Provide strategic guidance growth, profitability, capital allocation, and operational initiatives • Oversee cash flow, liquidity planning, and working capital optimization • Manage banking and lender relationships, ensuring compliance and accurate reporting • Drive annual operating plans and long-term strategic initiatives • Ensure audit readiness, regulatory compliance, and tax oversight • Partner cross-functionally to improve cost structure, pricing, and margins • Oversee manufacturing finance, including cost accounting, inventory control, and capital projects • Support capital investments, expansion efforts, and operational scaling • Build and lead a high-performing finance and accounting team of 10 Chief Financial Officer (Manufacturing exp & CPA req) Qualifications • Prior CFO experience is required • CPA required • 10+ years of progressive finance and accounting experience required • Equipment or industrial manufacturing experience required • ERP systems experience required

• Generate new sales across multiple markets • Manage the full sales cycle from prospecting through close • Execute territory and account strategies to meet revenue targets • Collaborate with engineering and manufacturing to align solutions with customer needs • Represent the company at industry events, trade shows, and customer meetings • Serve as the primary point of contact for key accounts • Build and maintain long-term relationships with clients, OEMs, and research institutions • Translate technical requirements into commercial opportunities • Manage customer expectations on timelines, specifications, and product roadmap • Travel to meet with new customers and deepen existing relationships • Track market trends, provide competitive insights, and support strategic planning

• Act as the primary contact for assigned accounts across multiple states • Independently manage the full credentialing and provider enrollment process • Complete and track provider enrollment applications with commercial and managed care payers • Maintain and update payer portals to ensure accuracy and timely contract execution • Coordinate contracting processes with payers, resolving issues and escalating delays • Support Medicare and Medicaid enrollments • Navigate state-specific processes unique to each payer and state • Communicate with payers and providers to meet enrollment and contracting needs • Keep clients informed with regular progress meetings and proactive problem-solving • Ensure accuracy of provider data, including up-to-date CAQH profiles