Thrive Market

Role Description We are looking to fill the position of Analyst, People Operations. The right individual will bring core analytical, systems, and communication skills — with hands-on experience in Workday administration, People Analytics, and supporting the full HR and Talent Acquisition lifecycle. This role is for an innovative, solution-focused thinker with strong organizational instincts who thrives in ambiguity and can manage competing priorities across the entire People Operations team. The Analyst, People Operations will serve as a centralized owner and administrator of key People Ops systems including: - Workday - Greenhouse - Fountain - EasyLlama - Lattice They will be responsible for system configuration, building and maintaining custom reports, and ensuring data integrity across platforms. They will be a critical partner in system implementations, data integrity, and analytics as the company continues to scale. Top candidates will have a proven track record of translating People Ops data into actionable insights, configuring and optimizing HRIS systems, writing and automating reports for cross-functional stakeholders, and driving process improvements through automation and reporting. Responsibilities - Data, Analytics & Reporting - Build, maintain, and automate recurring People Ops dashboards and reports (weekly, monthly, quarterly, annual) for stakeholders across the business - Serve as the primary contact for all report requests through the centralized channel - Develop and own People Ops analytics — including headcount, attrition, time-to-fill, DEI metrics, and workforce trends — to surface insights for senior leadership - Populate data for All Hands, QBR, Thrive Week, Winter Week, and Leadership Summit decks - Ensure all People Ops metric reporting is consistent, verified, and accurate - Leverage Workday reporting tools (calculated fields, custom reports, dashboards) to deliver self-service analytics to HRBPs and business leaders - Support ad hoc reporting requests from People Ops senior leaders - Workday HRIS and Other Systems Administration - Support the implementation, launch, and ongoing maintenance of People Ops systems (Workday module releases, Greenhouse, Fountain, EasyLlama, Lattice) - Serve as a Workday system administrator, supporting configuration, troubleshooting, and ongoing optimization of the platform - Partner with IT and Finance on Workday business process changes, security role updates, and module releases - Build and maintain trackers for all HRIS-related requests to ensure timely resolution and systemic fixes - Document workflow paths to ensure no compliance gaps or segregation-of-duties risks - Communicate system outages and maintenance windows to affected stakeholders - SOX & People Ops Compliance - Complete SOX compliance audits and controls as required, including pre-payroll posting audits and any controls identified by the audit committee - Conduct quarterly User Access Reviews and submit completed audits to the Senior Program Manager, People Operations and Internal Audits Director on time - Escalate delays or issues to the Senior Program Manager, People Operations as they arise - Learning & Development - Develop and deliver onboarding and system SOPs (Workday, Greenhouse, Fountain, EasyLlama, Lattice) - Centralize training content in EasyLlama and Workday for consistent org-wide delivery - Partner with HRBPs to audit, update, and assign recorded trainings to appropriate cohorts - Support build-out of compliance trainings: Workplace Safety, Cybersecurity, and Harassment Prevention - People Operations Service Desk - Design and build a centralized service desk for TA and HR teams - Create SLAs, SOPs, and a self-service knowledge base - Automate responses for recurring request themes - Report quarterly on inquiry volume, themes, and response times Qualifications - Bachelor's degree in Business Administration or related field - 3-5 years of experience in People Operations, HR analytics, or HRIS administration - Hands-on Workday experience required — configuration, reporting, and/or administration; HCM, Recruiting, or Advanced Compensation modules a plus - Demonstrated People Ops experience spanning HR and Talent Acquisition: recruiting operations, employee lifecycle management, data integrity, and system administration - Strong analytical skills — comfortable building reports, dashboards, and data models that drive decisions - Proficient in Excel (VLOOKUPs, IF functions, pivot tables) and Google Suite; experience with BI tools (Tableau, Looker, or similar) a plus - Experience leveraging AI tools to automate workflows, accelerate reporting, and drive continuous improvement across People Ops processes - Effective communicator with the ability to translate complex data into clear insights for non-technical stakeholders - Comfortable with ambiguity and able to manage multiple priorities in a fast-paced, scaling environment Benefits - Comprehensive health benefits (medical, dental, vision, life and disability) - Competitive salary (DOE) + equity - 401k plan - 9 Observed Holidays - Flexible Paid Time Off - Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences - Ability to work in our beautiful office in Playa Vista - Free Thrive Market membership with exclusive employee discount - Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

• Lead all aspects of the bottoms-up modeling and forecasting of Product Revenue and Margin for the annual budget, re-forecasts, rolling projections, and ad-hoc strategic initiatives. • Partner with business leadership to own financials of new initiative launches, from opportunity sizing, scenario and sensitivity analyses, and strategic review through go-to-market strategy and the definition and tracking of success criteria. • Provide detailed, insightful monthly financial reporting and variance analysis (actuals vs. forecast) with commentary on key drivers for the Board, Executives, and business partners. • Own and monitor the relevant customer and merchandising KPIs, including order frequency, AOV, basket composition, pricing competitiveness and inflation, product gross margin, and product contribution margin. • Lead promotional analysis, evaluating the effectiveness and margin impact of promotions and shaping future promotional strategy and spend. • Directly impact revenue and margin by identifying opportunities and making strategic recommendations on pricing (including regional and key-value-item strategy), catalog mix and expansion, partnerships, and member shopping experience. • Analyze new product-launch proposals and catalog expansion to ensure the business case and financial impact align with category, portfolio, and company targets, measuring the true incremental impact net of cannibalization. • Own Product Contribution Margin at the portfolio level and continue to develop methodology for estimating SKU and order-level contribution margin. • Partner closely with the Data Analytics team, self-serving where needed, designing reporting and dashboard outputs, and advising on metric definitions, UAT, and data quality so that reporting drives sound decisions. • Continuously review existing reporting and forecasting processes, identifying opportunities to streamline, standardize, and automate wherever possible to improve accuracy, timeliness, and scalability. • Build and mentor a team that is respected and viewed as thought partners by all levels across the company.

• Own end-to-end replenishment strategy and purchase order execution across a high-volume vendor set, including promotions, seasonal builds, and new product launches — with accountability for inventory turns, in-stock rates, and shrink outcomes. • Lead and monitor in-stock performance: surface OOS risk early, own escalation decisions, and drive resolution through both internal and external channels before member experience is affected. • Own vendor relationships: negotiating corrective action plans, and managing scorecards with a clear point of view on where supplier performance is acceptable versus where it requires structural remediation. • Serve as a strategic cross-functional partner to Category Management, Merchandising, Marketing, Finance, and FC Operations — bringing supply-side perspective into promotional planning, launch sequencing, and inventory investment decisions. • Lead process improvement initiatives with measurable operational impact: identify systemic inefficiencies, design solutions, and see them through implementation — including active contribution to Thrive Market's planning automation and system modernization roadmap. • Mentor Supply Planners, providing guidance on analytical methods, vendor management, and decision-making frameworks; contribute to team skill development and operational consistency. • Own stakeholder reporting for your category — translating inventory and in-stock data into clear narratives with explicit recommendations, not just summaries.

Role Description We are seeking a strategic, data-driven leader to own Thrive Market's member acquisition strategy and accelerate our next stage of growth. This role is responsible for maximizing acquisition performance, identifying new growth opportunities, and leading high-impact marketing initiatives that drive sustainable membership growth. The Sr. Director, Member Growth will translate complex data into clear decisions, align cross-functional stakeholders, and deliver measurable business results. This role requires exceptional analytical rigor, deep performance marketing expertise, and a relentless focus on experimentation and optimization. The successful candidate is both a strategist and an operator who thrives on solving complex growth challenges, develops high-performing teams, and is motivated by building programs that create lasting business impact. Responsibilities - Develop and drive channel-specific member acquisition strategy that ladders up to our overall growth goals. - Own channel performance alongside your team and be accountable for traffic quality, reviewing daily, weekly, and monthly results against forecasted targets. - Lead daily, weekly, and monthly reporting plus ad hoc analysis to identify short- and long-term optimizations, support forecasting, refine media mix strategy, and deepen measurement by channel. - Stay in persistent pursuit of new acquisition opportunities while cultivating and growing existing partner relationships for ongoing scale. - Build and execute an ongoing testing roadmap spanning creative, messaging, audience, targeting, and landing-page experiments, to continuously improve channel performance. - Partner with cross-functional teams, including Analytics and Tech, to build growth solutions that improve channel performance and campaign management efficiency. - Collaborate with Marketing, Creative, UX, and Product to share best practices, test results, and channel performance, ensuring cross-functional alignment. - Manage third-party ad platform vendors to secure first-class support and position Thrive Market to take advantage of new betas and platform changes. - Coach, develop, and grow a small team, modeling the curiosity and analytical rigor that defines our Acquisition function. Qualifications - 10+ years of user acquisition marketing experience, specifically in acquisition and/or performance marketing, including team leadership. - Hands-on experience with digital marketing platforms such as Google Ads and/or Meta (Facebook/Instagram) and YouTube Ads. - Strong command of e-commerce marketing, including measurement, platforms, and channel best practices. - Demonstrated ability to manage, optimize, and scale multi-million-dollar performance marketing budgets. - Highly analytical; comfortable with large data sets, optimizing for KPIs, and turning analysis into action. - Excellent written, verbal, and presentation communication skills. - A proven track record of solving problems through technology. - Experience managing third-party providers and vendor relationships. - Experience managing, coaching, and developing a team. - Experience in subscription and/or e-commerce businesses. - Bachelor’s degree in marketing, business, or a related field, or equivalent practical experience. Benefits - Comprehensive health benefits (medical, dental, vision, life and disability) - Competitive salary (DOE) + equity - 401k plan - 9 Observed Holidays - Flexible Paid Time Off - Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences - Ability to work in our beautiful office in Playa Vista - Free Thrive Market membership with exclusive employee discount - Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

Role Description Thrive Market is on a mission to make healthy, affordable food accessible. As we enter our next phase of growth, video and audio media are critical pillars of our acquisition strategy and we’re looking for a seasoned leader to fully own them. We’re hiring an Associate Director of CTV & Programmatic to lead end-to-end ownership of Connected TV, programmatic video (including YouTube), and paid audio — spanning strategy, planning, buying, creative partnership, measurement, and optimization. You’ll be responsible for driving new member growth through these channels while building the infrastructure and frameworks to make them durable acquisition engines. This role reports to the Senior Director of Member Growth. Responsibilities - Own the full CTV, programmatic video, YouTube, and paid audio media strategy — from channel planning and audience segmentation to budget allocation, buying, and performance optimization. - Serve as the day-to-day lead managing Thrive’s agency partner(s) across CTV, YouTube, and audio — holding partners accountable to performance targets and ensuring strategic alignment across planning, buying, and reporting. - Build and manage direct and programmatic CTV buys across streaming platforms (Hulu, Peacock, Paramount+, Amazon, Disney+, Roku, etc.) and YouTube campaigns via Google Ads. - Own paid audio campaigns across streaming platforms (Spotify, Pandora, Amazon Music, iHeart) and programmatic audio, including campaign setup, targeting, bidding, and optimization. - Define and manage media budgets, pacing, and bids across all channels to hit performance targets (CPA, ROAS, CAC, and brand lift metrics). - Lead structured creative testing programs across video and audio — concept, cut length, messaging angle, offer, and format — in close partnership with the creative team; own all video and audio creative briefing and proactively refresh underperforming assets. - Develop measurement frameworks connecting upper-funnel investment to downstream member acquisition, including incrementality testing (geo-lift, holdout), Brand Lift Studies (BLS), and MMM/MTA integration. - Partner with data and analytics to ensure proper pixel/signal implementation, attribution, and reporting consistency across all channels. - Maintain clean account structure, naming conventions, UTM hygiene, and documentation; support weekly channel reports, change logs, pacing updates, and monthly accruals. - Stay ahead of the evolving CTV, streaming, and audio landscape — evaluating and onboarding new channels and formats (YouTube Shorts, Shoppable TV, Addressable TV, programmatic audio, dynamic ad insertion) as Thrive’s presence scales. - Serve as the internal subject matter expert on video and audio media, educating stakeholders on channel mix, performance drivers, and trade-offs. Qualifications - Bachelor’s degree in Marketing, Business, or a related field. - 7+ years in performance or growth marketing with deep, hands-on expertise in CTV, YouTube, and programmatic video. - Proven track record owning and scaling multi-million-dollar video media budgets with measurable acquisition outcomes. - Extensive hands-on experience with YouTube via Google Ads (YouTube Select, Video Action Campaigns, Video Reach Campaigns) and the CTV/OTT landscape — DSPs (The Trade Desk, DV360, Amazon DSP), PMPs, and direct publisher partnerships. - Experience planning and buying paid audio across streaming platforms; podcast host reads excluded from scope. - Demonstrated experience managing agency partners and developing programmatic tech stack beyond DSPs (ad servers, SSPs). - Strong command of video and audio measurement methodologies: BLS, geo-lift/holdout testing, MMM, MTA, Data Clean Rooms, ghost bidding, and view-through attribution. - Experience leading creative testing programs and influencing creative direction; ability to write strong briefs and give actionable feedback. - Proficiency in attribution and analytics platforms (Google Analytics, Amplitude, or similar). - Experience in subscription and/or e-commerce businesses; health, grocery, or wellness a plus. - Strong communicator, comfortable with ambiguity, and motivated to continuously improve performance through testing and iteration. Benefits - Comprehensive health benefits (medical, dental, vision, life and disability) - Competitive salary (DOE) + equity - 401k plan - 9 Observed Holidays - Flexible Paid Time Off - Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences - Ability to work in our beautiful office in Playa Vista - Free Thrive Market membership with exclusive employee discount - Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform Job Information The base salary range for this position is $145,000 - $165,000/Per Year. Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more! This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.

• Own the architecture and evolution of your pod's systems end-to-end. • Make system-level calls on when to introduce eventing (Kafka, SQS), workflow orchestration (Temporal, Airflow, DAGs), caching, async pipelines, or new services, and when not to. • Design for horizontal scale and low, uniform latency under real Thrive traffic patterns. • Decompose existing services into scalable components where it materially helps; avoid decomposition for its own sake. • ie engineering decisions to outcomes. Instrument what you build; defend what you ship with data. • Test-driven from the start. Quality, reliability, and observability are first-class, not afterthoughts. • Bring Product and Design options and a recommendation, not a single path. • Raise the bar on the team's architectural and systems thinking: mentor, review, challenge, elevate. • Own the SLAs for the surfaces your pod runs.

• Lead the product strategy and execution for Thrive Market’s Member Growth & Retention product portfolio, aligning closely with key business KPIs (LTV, CAC, retention rate, etc.) • Partner with Growth Marketing, Member Services, Engineering, and Data Science to identify and prioritize opportunities across converting leads to paying members, onboarding, reactivation flows, referral programs, and more • Own and evolve our experimentation roadmap — from rapid A/B testing to longitudinal LTV experiments — to drive insights that improve funnel conversion, engagement, and retention • Develop and refine our subscription offering, including pricing, value propositions, renewal journeys, and cancel flows, with a focus on customer value and sustainable business outcomes • Translate user insights, data analysis, and business needs into clear product requirements, roadmaps, and compelling stakeholder narratives • Serve as a thought partner to the executive team on how to evolve our digital experience to support our mission of making healthy and sustainable living easy and affordable • Establish product development rituals that ensure focus, alignment, and velocity across cross-functional partners • Ensure continuity and forward momentum in product development during VP-level absences or transitions

ABOUT THRIVE MARKETThrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come. THE ROLEThrive Market is looking for a Food Safety Analyst to own two of our most operationally critical FSQA programs: the Member Incidents & Issues Program and the Hold & Release Program. This role is the first line of response when a product quality or safety concern is raised by a member, flagged by a fulfillment center, or surfaced through vendor or regulatory signals. The Analyst will also serve as a key operational resource during recalls and crisis events, coordinating inventory control and disposition across our fulfillment network. This is a high-accountability role that requires strong organizational skills, a continuous improvement mindset, and comfort operating as a functional admin within digital quality management systems. The right candidate will not just execute existing workflows, they will actively look for ways to improve them. RESPONSIBILITIES - Own end-to-end management of the Member Incidents & Issues Program: triage incoming reports by severity and safety risk, conduct and coordinate FC inspections, lead vendor communications, evaluate root cause submissions, track CAPAs, and close cases within established timelines - Coordinate with vendors and finance on inventory credit processing and complaint resolution - Maintain accurate records of all incidents and issues, investigation steps, communications, and outcomes - Analyze complaint trends; escalate emerging signals to FSQA and Merch teams for risk assessment; drive measurable improvements in investigation-to-closure cycle time - Manage the Hold & Release Program across Thrive Market’s fulfillment centers: initiate and release holds, gather and evaluate supporting documentation, and coordinate accurate execution in inventory systems - Track hold aging and proactively escalate items requiring disposition decisions to avoid unnecessary inventory impact - Coordinate inventory identification, quarantine, disposition, and regulatory documentation across FCs in response to recall or withdrawal events - Support cross-functional communication with FC operations, merchandising, and vendor partners during crisis events QUALIFICATIONS - Bachelor’s degree in Food Science, Microbiology, Biology, Chemistry, or a related field and 2 years of experience in food safety, quality assurance, or a related role in food manufacturing, retail, or e-commerce OR 4+ years of experience in food safety, quality assurance, or a related role in food manufacturing, retail, or e-commerce. - PCQI certification or equivalent food safety training - Working knowledge of FSMA regulations, GMP requirements, and food recall procedures - Experience managing consumer complaints, including investigation, vendor communication, and CAPA follow-through - Strong written communication skills; able to draft clear, professional vendor and cross-functional correspondence - Exceptional organizational skills; able to manage multiple active investigations simultaneously - Comfortable as an admin-level user within digital quality management or complaint tracking platforms; able to configure workflows, troubleshoot issues independently, and support colleagues - Strong general technology aptitude; able to learn new systems quickly and self-resolve issues - Proficient in Excel, Word, Google Workspace, and similar tools for data entry, reporting, and cross-functional communication - Comfortable working in a fast-paced, remote environment with distributed teams JOB INFORMATION - Compensation Description - The base salary range for this position is $80,000 - $90,000/Per Year. - Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. - Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more! - This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter. We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer. At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree! Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment. If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you. Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com. © Thrive Market 2026 All rights reserved.

Role Description Our mission is all about access. We promise to deliver the best organic and non-GMO products to American households—and we can guarantee that because of our Supply Planners. If you're passionate about Thrive Market's growth and helping our members get the products they need efficiently, this role is for you. As the Senior Manager, Supply Planning , you will sit at the intersection of Merchandising, Operations, and Finance, shaping our inventory strategy while ensuring flawless execution across a fast-moving, high-volume assortment. This is a highly cross-functional role that requires equal parts strategic foresight and operational rigor: you are a "big-picture" thinker who isn't afraid to roll up your sleeves to leverage data and build the systems that will power our next phase of growth. Responsibilities - Lead, mentor, and develop a team of Supply Planners, fostering professional growth and refining team structure to meet evolving business needs. - Oversee Thrive Market's purchase volume, spanning high-complexity categories and our Owned Brand assortment. - Serve as the primary liaison for Category Management, Product Innovation, and Marketing teams to ensure supply strategy is perfectly aligned with promotional roadmaps and new product launches. - Own the end-to-end inventory lifecycle; drive strategies to maximize in-stock levels while aggressively minimizing excess product and shrinkage due to expiration or obsolescence. - Own supplier performance and service level goals across multiple product lines; work through corrective action plans and navigate complex vendor relationships to resolve systemic issues. - Support, and often lead, company-wide and executive-level presentations, translating complex inventory and in-stock performance data into clear, actionable narratives. Qualifications - Bachelor’s degree in Supply Chain, Economics, Finance, or related field (preferably analytical/business related). - 7+ years of work experience in an analytically driven role, preferably Retail or Distribution; previous replenishment, buying, or supply planning experience is a plus. - 3+ years experience in a people management role. - Ability to function in a fast-paced, collaborative team environment. - Experience in a high-growth company in the building phase of processes and systems. - Creative and analytical thinker who can manage multiple tasks and prioritize work within tight, concurrent deadlines. - Expert-level proficiency in Excel (Pivot Tables, Vlookups) and comfort independently pulling and interrogating data using SQL or BI tools (Domo, Snowflake, etc.) to inform strategy. - Ability to adapt quickly to an ever-evolving environment. Requirements - Compensation Description - The base salary range for this position is $145,000 - $165,000/Per Year. - Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. - Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more! - This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter. Benefits - We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. - At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. - Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer. - Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment. - If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you. - Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. - Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address.

ABOUT THRIVE MARKET Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come. THE ROLE At Thrive Market, our ML (Data Science) team drives meaningful impact for both our members and the business by transforming data into insights, models, and systems that shape every part of the e-commerce grocery journey. From powering search, recommenders and personalization to optimizing lifecycle engagement, our data scientists ensure decision-making and product experiences are grounded in rigorous analysis and scalable intelligence. We’re looking for a Senior Data Scientist to play a critical role within our ML team. In this role, you’ll own high-impact analytical and modeling initiatives end-to-end, partnering closely with Product, Engineering, and Analytics to influence strategy, improve customer experience, and drive measurable business outcomes. You will be expected to operate with significant autonomy, demonstrate strong judgment in problem framing and solution design, and raise the overall bar for data science excellence across the organization. RESPONSIBILITIES: - Own and deliver high-impact data science initiatives, from problem definition and data exploration to modeling, validation, and productionization, driving measurable improvements in customer experience and business metrics. - Partner closely with Product, Engineering, and Analytics to shape roadmaps, define success metrics, and translate ambiguous business problems into well-scoped analytical or modeling solutions. - Partner with Engineering and Devops to deploy, operate, and scale ML workloads using cloud-native infrastructure and MLOps tooling (e.g., AWS SageMaker, Lambda, S3, ECR, Docker, Kubernetes). - Design, build, and iterate on statistical models, machine learning systems, and decision frameworks (e.g., personalization, ranking, forecasting, experimentation analysis). - Lead rigorous experimentation and measurement practices, including A/B test design, hypothesis formulation, metric selection, causal inference, and interpretation of results. - Communicate insights, trade-offs, and recommendations clearly to both technical and non-technical stakeholders, influencing decisions at the pod and org level. - Ensure high standards of quality and reliability in data science outputs through code reviews, model validation, documentation, and monitoring. - Proactively identify opportunities and risks in data, modeling, or experimentation approaches, and drive improvements that enhance scalability, accuracy, and long-term impact. - Mentor and support other data scientists through technical guidance, feedback, and best-practice sharing, without direct people management responsibility. QUALIFICATIONS: - 5+ years of experience in data science, applied machine learning, or a related quantitative role, with demonstrated ownership of end-to-end projects. - Strong grounding in ML, statistics, experimentation and data analysis, including hypothesis testing, causal reasoning, and metric design. - Experience building and deploying production-grade models or analytical systems in collaboration with engineering teams, including hands-on experience with cloud-based ML infrastructure (e.g., AWS SageMaker, Lambda, S3, ECR) and containerized workflows (Docker, Kubernetes). - Proven experience designing, analyzing, and interpreting A/B tests in production environments, aligned to business or product goals, including defining success metrics and guarding against common statistical pitfalls. - Ability to work effectively with cross-functional partners (Product, Engineering, Analytics, Design, Data Engineering), translating between business context and technical solutions. - Strong problem-framing and prioritization skills, particularly in ambiguous or under-specified problem spaces. - Proficiency in SQL and Python, with experience using modern data and ML tooling. - Ownership mindset: proactively identifying problems worth solving, taking accountability for outcomes, and driving initiatives forward independently. PREFERRED: - Hands-on experience with search, personalization, recommendations, ranking, or lifecycle modeling. - Experience with MLOps best practices, including model versioning, CI/CD for ML, monitoring, and operating models in containerized and orchestrated environments (Docker, Kubernetes). - Experience in e-commerce, marketplace, or subscription-based businesses. - Familiarity with working in environments with moderate technical debt or evolving data foundations. - Experience defining and owning metrics, experimentation frameworks, or model performance monitoring in production. - Demonstrated ability to influence beyond immediate project scope, shaping best practices, standards, or strategy across teams. BELONG TO A BETTER COMPANY: - Comprehensive health benefits (medical, dental, vision, life and disability) - Competitive salary (DOE) + equity - 401k Employer Match - 9 Days of Observed Holidays - Flexible Paid Time Off - Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences - Ability to work in our beautiful office in Playa Vista - Free Thrive Market membership with exclusive employee discount - Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree! Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment. If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you. Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com. © Thrive Market 2026 All rights reserved. JOB INFORMATION - Compensation Description - The base salary range for this position is $175,000 - $190,000/Per Year. - Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. - Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more! - This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.