The Jackson Laboratory

• Development of marketing strategy, channel execution plan and tactics per channel for a marketing campaign(s) • Development of compelling, scientifically sound scientific content and messaging for campaigns and across all marketing channels, web, email, social, 3rd party and paid advertising, and conferences • Will contribute to discussion and decision for budget and spending associated with marketing activities. • Leads marketing tasks related to new product introduction processes, ensuring product & service launch success • Develop and report out on key performance metrics for campaign performance per marketing activities. • Own strategy and attend key events & conferences for assigned campaigns and portfolio

• Reporting to the Senior Vice President and Chief Financial Officer. • Serves as an integral member of the senior JMCRS team. • Responsible for the development of the JMCRS financial management strategy and contributes to the development of the JMCRS strategic goals. • Develops and implements policies and procedures related to JMCRS financial operations. • Advises the SVP & CFO, the President of JMCRS, and other senior leaders on financial planning, budgeting, cash flow, investment priorities, and policy matters related to JMCRS operations. • Directs and performs financial modeling of JMCRS operations, strategic proposals, and capital investment projects, including large and complex new initiatives. • Works collaboratively with JMCRS business and functional leaders to develop and monitor budgets, forecasts, and financial, product innovation, commercial, and operating metrics that support solid execution of business plans, routine performance, and strategic priorities. • Upgrades and implements an appropriate system of procedures, internal controls, and accounting standards. • Assists the President, JMCRS in ensuring adherence to strategic plans and delivering status reports as necessary, including for Town Halls and Board meetings. • Provides analytical support, including development of internal management reporting capabilities, to support best practices and drive continuous improvement. • Advances operational improvement across the business by driving and implementing innovative, data-driven solutions that deliver meaningful productivity gains year-over-year. • Oversees, directs, and organizes the work of the JMCRS finance team. • Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality. • Ensures staff members receive timely and appropriate training and development. • Establishes and monitors staff performance and development goals, assigns accountabilities, sets objectives, and establishes priorities.

Role Description The Director of Business Data Governance & Stewardship is a strategic and collaborative leader responsible for the development and execution of enterprise-wide data governance strategies focused on commercial, operational, and administrative data. This position is responsible for ensuring the accuracy, integrity, accessibility, and stewardship of core business data assets such as customer, product, vendor, employee, and financial data and will work closely with cross-functional teams to build consensus and implement governance frameworks across departments with shared data responsibilities. This role is fully remote with travel as needed. - Establish and lead enterprise-wide data governance policies, hierarchies, roles, and responsibilities for operational data domains. - Build and support a matrixed team of data stewards across commercial and operational departments. - Serve as a central point of coordination for data governance initiatives. - Partner with internal stakeholders to co-develop and implement master data management (MDM) strategies. - Facilitate shared ownership and accountability for data quality and stewardship across commercial and operational business units. - Align governance efforts with enterprise goals, ensuring that data policies support – not disrupt – commercial and business operations. - Lead efforts to centralize stewardship practices while respecting and reinforcing departmental ownership of data. - Establish clear accountability mechanisms and service-level agreements (SLAs) for data management in collaboration with data-owning offices. - Support the selection, implementation, and optimization of MDM platforms and data governance tools. - Monitor and improve data accuracy, consistency, and completeness across enterprise systems. - Develop shared metrics and dashboards to track data quality and stewardship performance. - Enable departments and work units to leverage high-quality data for reporting, analytics, and decision-making. - Collaborate with analytics teams to ensure data governance supports business intelligence efforts. - Ensure adherence to data privacy regulations (e.g., GDPR, CCPA) and internal data handling policies. - Work with HR, Legal, and Compliance teams to define appropriate access controls and permissions. - Apply Lean principles to streamline data-related processes and reduce inefficiencies. - Identify opportunities for continuous improvement in data governance practices. - Document policies and procedures and train stakeholders on governance expectations and KPIs. - Foster a culture of shared responsibility, transparency, and data-driven decision-making. Qualifications - Bachelor's degree required, Master's degree is preferred. - Minimum of 6 to 8 years of experience required. - Proven ability to lead cross-functional initiatives and build consensus across stakeholders. - A.I. knowledge and experience utilizing and implementing. - Strong understanding of MDM platforms, data quality frameworks, and compliance requirements. - Extensive experience with multiple enterprise CRM & ERP Platforms. Familiarity with HRIS, QMS, and/or Financial Accounting platforms. - Excellent leadership, communication, problem-solving, facilitation, and stakeholder engagement skills. - Ability to translate data insights into meaningful business recommendations. - Experience with Lean or Six Sigma methodologies is a plus. - Ability to travel as necessary up to 20%. Requirements - Pay Range: $136,461 - $228,467 based on total years of related experience and internal pay equity considerations. Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools, and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

• Serve as a scientific differentiator in the BioPharma market supporting client goals by directing them to solutions from JAX Mice, Clinical and Research Services. • Provide voice of customer feedback to diverse internal stakeholders to improve product and service offerings. • Work remotely but must be available for domestic and international travel up to 25% of the time. • Respond to basic, transactional pre- and post-purchase inquiries from Academic and BioPharma customers in a professional and efficient manner. • Demonstrate detailed understanding of the scientific basis of product and service offerings, troubleshooting orders or experiments, and liaising with internal stakeholders to resolve issues and provide voice of customer feedback. • Deliver educational presentations, virtually and traveling in person, about educational resources, products, and services available from JMCRS. This includes reading scientific literature and training from internal experts to speak authentically about the content and modifying it to suit the audience's needs. • Acquire technical sales skills and share responsibility in revenue generation. This includes keeping accurate records of customer's scientific needs and providing the sales team with appropriate contextual information about need, what solutions JMCRS might address this need, and the customer's role in seeking this information.

Role Description The Operations Manager holds a pivotal role in overseeing, strategizing, and optimizing daily operations, ensuring alignment with the organization's goals. They are instrumental in driving efficiency, managing resources, and fostering collaboration across departments to enhance overall productivity and success. Remote with travel as needed. Key Responsibilities and Essential Functions - Develop and implement operational strategies aligned with the organization's objectives. - Streamline workflows and procedures to enhance productivity and reduce costs. - May supervise and mentor operational teams, ensuring they meet performance targets. - Ensure products/services meet quality standards through regular monitoring and improvements. - Identify potential risks and develop contingency plans to mitigate them. - Maintain relationships with suppliers to ensure timely and cost-effective delivery of goods/services. - Ensure operations comply with relevant regulations and industry standards. - Analyze operational data to identify trends, inefficiencies, and areas for improvement. - Liaise between different departments to facilitate seamless operations and communication flow. - Oversee the planning, execution, and completion of research projects, ensuring they meet deadlines and adhere to quality standards. - Manage research budgets, allocate resources efficiently, and optimize funding for various research initiatives. - Supervise data collection methods, analysis techniques, and ensure accuracy and reliability of research findings. - Collaborate with cross-functional teams to align research goals with organizational objectives and integrate research findings into actionable insights. Qualifications - Bachelor's degree, master's degree preferred. - 5 or more years of related experience working in an academic scientific research setting. - Strong project management experience is required. - Understanding of operational processes, supply chain, and logistics. - Knowledge of budgeting, cost control, and financial analysis. - Understanding of the industry-specific operational requirements. - Familiarity with relevant laws and regulations impacting operations. - Utilizing software and tools for process optimization and data analysis. - Ability to lead, motivate, and manage teams effectively. - Capacity to identify issues and develop effective solutions. - Strong verbal and written communication skills to interact with various stakeholders. - Capability to analyze data and make data-driven decisions. - Organizational skills to manage multiple projects simultaneously. - Ability to think long-term and align operations with organizational goals. - Flexibility to adapt to changing environments and prioritize tasks accordingly. - Confidence in making timely and informed decisions. - Capacity to handle conflicts and resolve issues within teams or departments. - Ensuring accuracy and precision in managing operations. - Knowledge of various research methodologies, qualitative and quantitative analysis techniques. - Ability to use statistical software/tools for data analysis and interpretation. Requirements - Pay Range: $74,772 - $125,184 based on years of related experience. Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools, and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Role Description At The Jackson Laboratory (JAX), social media is one of the ways we bring our discoveries into the world. It helps us share the science, ideas and stories that show what’s possible, connect with the audiences who can help move our mission forward, and strengthen how JAX shows up across the biomedical research landscape. We’re hiring a Social Media Manager to lead JAX’s enterprise social media strategy and strengthen our presence across institutional, scientific, advancement and business audiences. This role will focus on: - Audience growth - Engagement - Channel strategy - LinkedIn thought leadership This is not a “just post it” role. We’re looking for someone who understands that social media works best when it builds trust, creates meaningful engagement, and helps strong ideas travel. You’ll help: - Match the right content to the right audiences across channels - Build audience personas - Support major campaigns and events - Partner with content experts to turn complex science, institutional priorities, videos and philanthropic stories into social-first content The right person is a thoughtful strategist and natural momentum-builder with strong social media judgment. You should be comfortable: - Advising leaders - Working with expert content partners - Using data to sharpen the work - Growing relevant audiences - Staying focused in a collaborative environment This role may be performed remotely within the U.S., with preference for candidates who can regularly work East Coast business hours. Occasional travel, up to 10%, is expected for JAX events, conferences, campus visits and social media coverage needs. Writing samples may be requested as part of the interview process. Qualifications - Bachelor’s degree and 8+ years of related experience - Progressive experience in social media, digital communications, or integrated content marketing - Demonstrated success developing and executing integrated social media strategies tied to measurable organizational outcomes - Demonstrated experience developing executive or institutional thought leadership content, particularly on LinkedIn and professional platforms - Strong understanding of social media strategy, audience segmentation, content distribution, paid amplification, and performance optimization - Experience building audience personas and matching content strategies to distinct audiences, platforms, and engagement goals - Exceptional writing, editing, storytelling, and audience engagement skills - Experience with social analytics, social listening, and reporting tools used to measure and improve engagement performance - Strong visual and video content instincts, including experience supporting social-first video and multimedia engagement - Sound judgment managing public-facing communications, reputational considerations, and sensitive issues - Ability to work effectively within a fast-paced, matrixed, and collaborative environment - Experience within biomedical research, healthcare, higher education, life sciences, or mission-driven organizations preferred Requirements - Salary range is $74,772 - $125,184 based on years of related experience Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Role Description As a key member of the Scientific Adoption and Enablement team, you will ensure customer success for Envision™, our proprietary computer vision and ML/AI platform for profiling animal behavior. As a part of a cross-functional team, you will serve as the primary point of contact for scientific support. You will be responsible for driving user adoption and independence by providing onboarding training, experimental design consultation, study support, data analysis training, and effective complaint resolution. This position is remote with travel up to 50% as needed to support customer visits, with focus on major life science hubs​. The salary range is $85,987- $120,000. Salary will be determined based on qualifications and experience. Qualifications - PhD in Neuroscience, Biochemistry, Molecular Biology, Genetics, Engineering, or related fields required. - 5+ years of relevant experience. - Deep, broad expertise across multiple domains; recognized subject matter expert who shapes scientific strategy and influences decision-making. - Leads end-to-end design and validation of complex, novel workflows; sets best practices and drives innovation. - Handles complex installations and high-risk troubleshooting; develops troubleshooting frameworks and mentors others. - Provides advanced interpretation for complex datasets; guides analytical strategy and resolves ambiguous or conflicting results. - Authors advanced, innovative protocols and workflows; creates externally facing thought leadership content and sets documentation standards. - Deep understanding of compliance; advises on regulatory strategy, identifies risks, and ensures alignment across teams and customers. - Leads high-impact presentations (internal/external); designs training programs and produces advanced, influential technical content. - Acts as a key strategic liaison; shapes product direction based on customer insights and influences cross-functional decisions. - Prior knowledge of hardware and software solutions in the life science industries. - Prior experience selling or supporting capital equipment purchases. - Familiarity with in-vivo research techniques and applications. - Proficiency in animal behavior, biology, or pre-clinical in-vivo research methods. - Commitment to staying updated on industry trends and new technologies and building deep subject-matter expertise in area of coverage. - Strong verbal and written communication skills. Requirements - This position is remote with travel up to 50% as needed to support customer visits, with focus on major life science hubs. Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

• Provide strategic oversight and operational leadership for the Informatica platform estate • Establish and maintain Informatica governance practices • Partner with data platform owners and stakeholders to prioritize Informatica enhancements • Oversee administration of all Informatica environments • Ensure consistent management of dev, test, and production environments • Lead Informatica upgrade, hotfix, patching, and release validation activities • Monitor platform health and reliability using Operational Insights and observability tools • Enforce Informatica security standards • Partner with security, data privacy, and infrastructure teams for compliance • Serve as a senior escalation point for Informatica platform issues

Role Description The IT Engagement Specialist drives engagement across the IT organization by delivering clear, actionable communications, reporting, and enablement content that helps teams understand priorities, progress, and how to adopt IT services and changes. The role builds a cohesive IT identity aligned with JAX’s brand, focusing primarily on internal communications and partner readiness, with limited external messaging coordinated through Marketing/Corporate Communications. Working closely with IT leadership and stakeholders, the Specialist translates complex initiatives into concise updates, supports metrics and training, and provides leadership-ready insights that demonstrate impact. Qualifications - Demonstrated experience translating complex technical concepts into business-focused messaging. - Strong understanding of IT systems, service management frameworks (e.g., ITIL), and project/change management disciplines. - Exceptional written, verbal, and presentation skills. - Exceptional data visualization skills. - Experience working with senior leadership and cross-functional stakeholders. - Strong analytical skills with the ability to support internal reporting, dashboards, and measurement of communication and adoption effectiveness. - Advanced proficiency in Microsoft 365 tools (PowerPoint, Teams, SharePoint) and other collaboration platforms. - 5+ years of experience required. - Bachelor’s degree or equivalent is required. Degree in Information Systems, Communications, Business Administration, or a related field preferred. Requirements - ITIL® Foundation certification or similar IT Service Management credential. - Prosci® Change Management Certification or equivalent. - Certified Technical Communicator (STC), PMP, or CompTIA Project +. Benefits - Pay Range: $85,987 - $143,962 Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools, and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

• Plan, design, and launch finance and enterprise data systems • Lead requirements and business process definition sessions • Create system design proposals and models • Oversee data warehouse and finance systems implementation projects