The Jackson Laboratory

• Lead a team responsible for Microsoft Productivity application suite • Ensure exceptional customer experience and streamlined processes • Manage vendors and develop culture of process improvement • Support strategic technology vision and analyze user behavior • Establish KPIs to measure success of technology initiatives

• Develop a research data framework in collaboration with stakeholders; create and execute a master research data project plan to implement data collection, operations, reporting, and analytics strategies. • Serve as the institutional official responsible for collaboration and coordination across IT, Security, Legal, Compliance, Research, Administration, and Services teams and partner with data-related committees, subject matter experts, and operations teams to implement research data management, including the optimal integration of tools, applications, and technology solutions throughout the research data ecosystem. • Facilitate stakeholder engagement to establish and maintain the research data governance infrastructure, policies, standards, and practices; collaborate with stakeholders to foster trust and shared responsibility for research data governance and management. • Develop standardized and consistent data governance policies, practices, and procedures that promote information sharing, collaboration, and innovation consistent with ethical, compliance, and security requirements; provide data requirement documents and resources, including, e.g., data definitions/ontologies, data lineage/provenance, workflows, metadata forms, data models, protocols, etc. • Promote a culture of data accuracy, transparency, and operational excellence within the research community; oversee the remediation, alignment, and rationalization of research data and metadata; provide oversight for sharing research data to ensure quality, traceability, and usability consistent with FAIR and CARE principles. • Prepare and maintain research data governance documentation; monitor emerging data and AI regulations; identify and mitigate risks related to data governance and management; support audits and assessments. • Lead the development of research analytics capabilities; define metrics and KPIs to assess research and educational outcomes, translating institutional strategy into measurable performance indicators aligned across programs and reporting requirements. • Define, manage, and advance information management principles, policies, programs; create or use tools to track, categorize, and inventory research data; identify data management metrics and design data quality scorecards to monitor and improve data integrity. • Establish requirements for reports, communications, and metrics dashboards, advise on the use of AI tools to contribute to continuous process improvements for data management and use across the research enterprise. • Develop and deliver outreach, education, and training programs to foster data literacy, integrity, and stewardship.

Role Description Reporting to the Chief of Staff and serving as a key member of the Executive Office, the Manager of Board Relations plays a critical role in enhancing the operations and engagement of the Board of Trustees and its committees. This position ensures seamless Board operations by leading the coordination of meetings, materials, communications, and governance processes with a high degree of professionalism, precision, and discretion. The Manager of Board Relations serves as the central point of contact for day-to-day Board activities and works closely with the CEO, Chief of Staff, executive leadership team, Advancement, and Legal to enable strong governance practices and meaningful Trustee engagement. This role combines operational excellence with strategic awareness, helping translate Board priorities into well-executed plans and high-quality experiences. Remote with travel to JAX locations. Key Responsibilities - Board & Committee Operations - Serves as the primary day-to-day liaison to the Board of Trustees, ensuring clear communication, coordination, and exceptional support. - Builds and maintains strong relationships with Board members. - Plans and manages logistics for all in-person and virtual Board and Committee meetings and events, including venue selection, contract negotiations, site visits, technology, and on-site execution. - Coordinates meeting run-of-show, prepares presenters, and ensures seamless delivery of Board and Committee sessions. - Attends meetings and provides real-time coordination and problem-solving support. - Plans and manages the annual Board budget, ensuring sufficient use of resources and diligent tracking of expenses. - Board Materials & Communications - Develops and produces Board materials, including agendas, Board books, reports, and presentations in partnership with the Executive Office. - Manages Board communications, including correspondence, announcements, updates, and newsletter. - Maintains Board materials and resources within the Board portal and JAX website. - Governance & Leadership Support - Supports Board Committees by: - Drafting agendas. - Preparing materials and presentations. - Recording minutes and decisions. - Tracking action items and follow-up. - Partners with General Counsel and Corporate Secretary on governance activities, including: - Maintaining committee charters. - Ensuring compliance with term limits. - Supporting governance reviews. - Coordinating the annual Conflict of Interest process. - Trustee Engagement & Relationship Management - Supports the Chair of the Nominating & Governance Committee in Trustee recruitment, onboarding, elections, performance assessment, and related documentation. - Partners with the CEO and Chief of Staff on Trustee engagement, including scheduling, briefing materials, and follow-through. - Tracks and supports engagement with Trustees, VIPs, and special guests, ensuring strong coordination and timely follow-up. - Collaborates with Advancement on Board-related events and stewardship activities. Qualifications - Bachelor’s degree and 5-7 years of relevant experience supporting boards or senior governance bodies in a complex organization. - Experience in nonprofit, academic, scientific, or healthcare environment strongly preferred. - Demonstrated ability to manage high-stakes meetings and executive-level operations. - Exceptional organizational and project management skills, with the ability to manage multiple priorities and tight deadlines. - Strong written and verbal communication skills, including the ability to produce polished, executive-level materials. - Proven ability to build trusted relationships with senior leaders, Trustees, and cross-functional partners. - High level of discretion and judgment in handling sensitive information. - Detail-oriented with strong follow-through and commitment to operational excellence. - Ability to anticipate needs, solve problems proactively, and adapt in a dynamic environment. - Proficiency with digital tools (e.g., Microsoft Office, Board portals, virtual meeting platforms). - Professional presence and executive maturity, with the ability to represent the Executive Office with credibility. - Calm, composed, and solutions-oriented under pressure. - Highly collaborative, with a strong service mindset. - Strategic orientation paired with strong execution skills. - Strong interpersonal judgement and ability to navigate complex dynamics. - Willingness to travel (~25%). Requirements - Pay Range: $74,772 - $125,184 based on years of experience. Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools, and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Role Description The Senior Project Manager, Data Science Initiatives will play a leadership role within JAX Research, overseeing the planning, facilitating, executing, and delivering high-priority data science projects within established timelines, resource constraints, and defined objectives. This role is an essential point of leadership for the onboarding and setup of new initiatives. This role is responsible for building and standardizing the project management systems, frameworks, and tools that underpin Data Science Initiatives, establishing consistent processes and KPIs that scale across a growing and complex research portfolio. In this research-driven environment, the Senior Project Manager ensures the effective and efficient use of personnel, equipment, funding, and other resources to advance project goals. This role monitors project progress, identifies risks or deviations from expected outcomes, and implements corrective actions as needed. This position operates across cross-functional teams to ensure project objectives are met, stakeholder needs are addressed, and high-quality deliverables are produced. The Senior Project Manager provides clear communication, strategic context, and data-informed recommendations to internal and external stakeholders while driving alignment, accountability, and efficient execution across the project lifecycle. Remote (with travel to JAX sites as needed) Salary Range: $74,772 – $125,184 based on years of related experience Key Responsibilities (What you contribute): - Build and standardize project management systems, frameworks, tools, and KPIs that reflect best practices and enable consistent, scalable support across complex initiatives. - Maintain visibility across the full project portfolio, including intake and setup of new projects, establishing charters, resource plans, and clear frameworks before execution begins. - Document and track all active projects at an appropriate level of detail, capturing objectives, milestones, task priorities, team members and roles, commitment levels, decision points, and resource availability (staff, funding, equipment). - Partner with leads to map tasks and timelines, identify interdependencies, and ensure alignment across concurrent initiatives. - Develop a sufficient understanding of the aims of the sponsors and collaborators to effectively coordinate project teams and serve as a bridge between technical and operational workstreams. - Keep projects on track by proactively identifying and resolving blocking issues, unclear priorities, insufficient resources, risks, and deviations from expected outcomes, implementing corrective actions as needed. - Coordinate handoffs and ensure continuity as projects transition between phases or team members, including periodic and final review of sponsor satisfaction. - Contribute directly to hands-on technical or experimental work, documentation, reports, or publications as project needs require. - Mentor and coach a team of project and/or program managers across both technical and emotional intelligence domains. Qualifications - Bachelor's degree required/Master's preferred - 7 years required/10 years preferred of career project or program manager with experience in driving complex, long-term, strategic projects - Proven track record of managing large, complex research programs and cross-functional teams - Demonstrated experience being an agent of change with proven track record of influence and driving required operational change. - Demonstrated ability to successfully design & implement a project management framework that drives consistency and operational excellence - High fluency in risk management, decision making, and problem solving - Exceptional communication skills and stakeholder management experience - Experience managing budgets and driving measurable business impact - Experience building or scaling a project management function within a research organization - Familiarity with data science workflows, machine learning project lifecycles, or research operations - Experience contributing to documentation and reports - Ability to navigate matrixed or cross-functional environments and lead through influence Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Role Description The Account Manager oversees and manages strategic relationships with diverse customers in various industries. This role holds overall responsibility for achieving and exceeding revenue and management objectives within an assigned geographical territory. The Account Manager develops and sustains robust customer relationships, providing consultative solutions and essential support. They demonstrate expertise in offering solutions relevant to the Laboratory's core capabilities. The role includes territory management, planning, implementing strategies, and reporting results. Success is measured by revenue performance against established targets, project acceptance, acquisition of new business relationships, market insights, and accurate sales forecasting. The Account Manager collaborates with cross-functional teams and may share accounts with Preclinical Sales Specialists. The salary range is $98,885 - $165,554. Salary will be determined based on qualifications and experience. The position requires the candidate to live north of the San Jose, CA area. The hired candidate will work remotely but travel to current and potential customers within the Northern CA area and assigned territory. Key Responsibilities - Engage with current and potential customers to understand their needs and offer solutions using The Jackson Laboratory's mouse and preclinical services. - Maintain a comprehensive CRM database with updated customer information and business opportunities. - Provide consultative solutions to establish collaborative relationships addressing the unique needs of customers. - Develop and execute strategic account plans, qualify leads, and successfully close business deals. - Provide market intelligence, forecasts, and contribute to the expansion of the customer base in the territory. - Generate revenues exceeding assigned targets for both mouse and service offerings. - Generate revenue contributing to surplus while playing a key role in increasing market share. - Collaborate with researchers to match their needs with Laboratory services and products, playing a key role in increasing market share. Qualifications - Bachelor's Degree required, Master's Degree or PhD preferred. - Minimum of two years of direct sales experience, preferably in biomedical or related fields, with documented successful field management experience. - Ability to travel up to 60%, dependent on the territory. - Must be willing to travel by air. - Strong verbal and written communication skills. - Ability to build strong relationships with external and internal customers. - Strong consultative selling skills with a proven capability to close sales. - Ability to take direction and act in the best interest of the Sales Team and The Jackson Laboratory. - Must possess a valid driver’s license and maintain a satisfactory driving record. Company Description The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan, and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools, and services to the global biomedical community. For more information, please visit www.jax.org . EEO Statement The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

• Develop a long-term process development and improvement strategy, focused on assuring quality, and in collaboration with others in the global organization. • Proactively identify, analyze and leverage quality data to identify trends and risks, manage risk-based assessments and support the implementation of risk mitigation strategies. • Develop and implement continuous quality improvements in systems to reduce complexity, improve effectiveness, efficiencies and productivity and ensure sustainability and globalization. • Develop and ensure a high-quality process development and improvement policy is propagated, understood, and implemented organization-wide; provide strategic leadership in a policy setting. • Determine and implement the quality assurance/quality system subset strategy for global team. • Co-lead the implementation of quality and regulatory compliance software systems. • Direct quality personnel by coaching, counseling, and leading employees. • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. • Other duties as assigned.

• Partner strategically with senior executives and business leaders as a trusted advisor • Lead, mentor, and coach HRBPs • Develop and enhance innovative HR programs and processes • Champion initiatives to improve employee engagement, retention, team development, and organizational culture • Ensure consistent application of employee relations practices • Strengthen the organization's change management capabilities • Partner with senior leaders on organizational design • Participate in organizational and HR strategic planning • Travel as necessary to support effective HR service delivery • Champion the use of HR data and analytics to identify trends

We are currently seeking a skilled & passionate individual who is eager to contribute to our mission and accelerate drug development by delivering translationally relevant mice, stem cells, services, and system platforms – including AI Software. If you're ready to make a difference and be part of a team that's at the forefront of preclinical drug development, JAX is the place for you. Our global footprint and state-of-the art facilities offer an unparalleled opportunity to work with top-tier scientists, R&D team members, study directors, and researchers in a dynamic and collaborative environment. Join us at JAX and help shape the future of human health. This role can be fully remote with travel as needed!! About the job The Senior Project Manager will play a key role in supporting new product development & innovation projects within the new Business Transformation Office (BTO). The BTO has a combined focus on strategic projects, innovation projects, and mergers & acquisition projects supporting JMCRS (JAX Mice and Clinical Research Services) as well as JAX organizational growth. This role will contribute proactively to the success of the innovation portfolio by deploying project management professional skills in waterfall planning, agile scrum execution, and other Lean principals. This role will require strong working knowledge of a medical device or life sciences product development processes, drawing from past experience in FDA and ISO 13485 Design Controls in a Stage Gate model. At the same time, a high degree of business acumen is required to drive robust decision making to drive incremental revenue generation via new product launch. This is a traditional matrix management role, with no direct reports, but close ties to the Product Management, R&D, Operations, Quality, and Finance team members. The Senior Project Manager will also be supported by the BTO Resource Manager. Key Responsibilities - Owns the existing Stage-Gate project lifecycle SOP with templates (deliverables) Applies project lifecycle to a portfolio of projects leading to on-time completion. - Presents project status, in partnership with Product Manager, at each Gate Review Meeting to drive project progress and on-time launch. - Elicits project requirements from stakeholders and leads project scoping & chartering to initiate projects. Utilizes project change control to track changes of project scope. - Utilizes best practice requirements traceability matrix to collect requirement test plans, acceptance criteria, and actual test results from project team members to ultimately determine which requirements have been met and those which remain unmet at any given time. - Leverages past experience to help project team members understand the difference between verification testing and validation testing, and when to apply each. - Leads Kaizen-style project master planning events ("walk the walls") to develop visual master schedules, identify critical path, assign risk buffers, and track projects through on-time launch. - Employs agile-scrum methodology for project micro planning and daily execution to ensure timely progress on project actions, deliverables, and milestones. - Conducts resource demand analysis, based on project master plan and micro plan, to request resources from steering committee on a regular basis. - Provides regular portfolio updates to executive leadership including resource utilization and status of key milestones through dashboards and metrics. - Leverages past experience to help project team members predict product, process, and/or project risks, and develop appropriate mitigation strategies. - Applies financial acumen and works with Product Manager and Finance Team Member to develop Net Present Value (NPV), Discounted Cash Flow (DCF), and/or Return on Investment (ROI) models. - Leverages and utilizes best practices, key specific frameworks and best in class industry tools to improve project planning, management, and risk mitigation throughout execution and value delivery, including post-mortem review. - Collaborates with key stakeholders to drive key process initiatives to enhance effectiveness in project management processes, governance, resource planning and portfolio management. - Standardizes project management levels of services, frameworks, tools and key performance indicators to enable project success. Knowledge, Skills, And Abilities - 10+ years as a career project/product/program manager with specific experience in driving complex, long-term, strategic projects consuming many cross-functional resources. - 3+ years FDA and/or ISO 13485 Product Development project management experience from a well-established benchmark Medical Device or Life Sciences organization. - Bachelor’s of Science in Engineering or Marketing preferred, MBA preferred - Global customer facing project management experience (e.g. managing projects/customers in multiple countries). - Knowledge of FDA Design Controls required. - Working knowledge of ISO 13485, ISO 9001, and/or AS9100 required, auditee preferred. - Demonstrated experience being an agent of change with proven track record of influence and driving required operational change. - Demonstrated ability to successfully implement a project management framework that drives consistency and operational excellence. - Experience working in matrixed and complex organizations and an appreciation of how to execute in a high growth, fast paced environment. - Previous Lean, Continuous Improvement and/or Transformation experience preferred. - Microsoft Project experience required, experience with other PM or Agile software preferred Pay Range: $113,718 - $175,388 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org​​​​​​​. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

The Quality Systems Specialist plays a pivotal role in enhancing and maintaining The Jackson Laboratory’s electronic Quality Management System (eQMS). This role involves developing, implementing, and maintaining quality management system projects and support existing QMS operations. The Specialist ensures compliance with established standards, monitors and assesses global quality processes and drives continuous improvement to enhance customer satisfaction. The salary range is $65,018 - $108,857. Salary will be determined based on qualifications and experience. The candidate hired into this role will be able to work remotely and travel to JAX sites as needed (10%). Key Responsibilities (What you contribute) ​: - Design, implement, and maintain improvements to quality management system in accordance with JAX standards and regulatory requirements. - Support important Quality Management System processes, including by not limited to, Corrective and Preventive Action (CAPA), Deviations, Document Control, Change Management, Auditing and Supplier Management. - Assist staff in effective management and adherence to compliance standards for various eQMS elements. - Contribute to the enhancement of the overall eQMS, responsibilities including maintenance and administration of eQMS components, creation, review, verification, and approval of system documentation. - Generate and analyze metrics about assigned Quality Management element(s) for leadership. - Identify areas for improvement within the QMS and implement changes to enhance efficiency and effectiveness. - Assume other projects and duties as required, demonstrating flexibility and adaptability. - Assist in the development and implementation of eQMS-related training programs and materials. Minimum Qualifications: - Bachelor’s degree in a related field. - Quality Management System: 3-5 years of experience in quality management systems or related roles. - Strong knowledge and experience with ISO 9,001 standards. - Strong experience running CAPA's and deviations. - Certification in quality management (e.g., Lean Six Sigma, ASQ) is a plus. - EtQ Reliance Certification is preferred. - Documentation Standards: Understanding of proper documentation practices and record-keeping. - Project Management: ability to organize, manage and monitor multiple projects to successful completion, adapting to shifting priorities. - Highly organized, process driven with precise attention to detail. - Excellent analytical and problem-solving skills. - Skilled at engaging stakeholders effectively at all organizational levels. - Demonstrated team player with a professional approach to collaboration. - Communicates and collaborates effectively with colleagues. - Experience with the following systems strongly desired: SharePoint, Workday, Microsoft Office, InfoEd, EtQ Reliance. - Experience with word-processing, spreadsheets, data analysis, statistical analysis and other computer software to record, analysis and report activities. #CA-DS5 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org​​​​​​​. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

• Build and maintain accurate financial and operational reports that drive action and improve outcomes. • Communicate monthly the performance of supported areas to senior leaders with clear and actionable metrics that support operational decision making and financial performance improvements. • Lead annual OPEX budgeting and monthly OPEX forecasting for supported areas using clear, actionable metrics that support financial performance and are easy for non-financial stakeholders to understand. • Evaluate strategic expenditures and projects (e.g. CAPEX, R&D, Licensing) with ROI-based analysis, and collaborate across teams to monitor project outcomes. • Lead or support ad hoc financial projects, reports, and strategic initiatives as needed.