TextUs

• Partner with cross-functional teams to optimize business processes and improve operational efficiency across the organization. • Support the day-to-day administration and continuous improvement of our business systems, including CRM, ERP, marketing automation, and internal tools. • Troubleshoot system issues, manage enhancement requests, and recommend process improvements that improve the employee experience. • Help evaluate and implement new technologies and workflows as the company grows. • Leverage AI-powered tools to improve documentation, reporting, workflow automation, or operational efficiency. • Build, maintain, and improve dashboards and reporting for Sales, Marketing, Customer Success, and leadership teams. • Ensure business data remains accurate, organized, and actionable through ongoing data quality initiatives. • Generate recurring and ad hoc reports that support business planning and decision-making. • Support our CRM (Salesforce), ERP (NetSuite), marketing automation platform (HubSpot), and other business applications. • Assist in maintaining integrations between core business systems to ensure reliable data flow and operational efficiency. • Collaborate with internal stakeholders and external vendors to troubleshoot issues and identify opportunities for automation. • Support onboarding and offboarding by ensuring employees have access to the appropriate business systems and documentation. • Maintain internal documentation, process guides, and knowledge base resources. • Deliver training and ongoing support to help employees effectively use business applications.

• Develop and execute territory or coverage planning to generate pipeline opportunities to hit quota • Regularly review and optimize the plan based on sales performance and market dynamics. • Deliver monthly bottoms up forecasting and maintain quarterly updates to plan • Be the primary point of contact for customers as they move through the buying journey: prospect, discovery, demo, quote, pilot, negotiation, and close. • Disciplined execution of prospecting and sales processes, including entering information and data in Salesforce, so that pipeline generation goals are met, forecast accuracy is high, and quota is regularly attained. • Manage the customer relationship for the first year to create / close cross-sell opportunities. • Understands and executes MEDDICC sales methodology and process, and continually seeks to develop expertise in these areas. • Proactively provides constructive customer feedback to the Product team on the market needs and trends • Stays up to date on the latest and greatest with the TextUs application • Tailors demos to the most important needs of the prospect • Leverages deal strategy options and fall back positions while maintaining margin targets • Effectively builds and maintains relationships with prospects and customers through active listening and understanding customer needs, proposing solutions to customer challenges, demonstrating capabilities and value of those solutions, and effectively handling objections. • Maintains knowledge of the texting industry and trends. • Generate opportunities by managing inbound leads and conducting targeted outbound prospecting campaigns, especially in cross-selling within existing parent accounts. • Strong social selling skills with LinkedIn. • Collaborate with marketing to ensure alignment on lead nurturing strategies and campaigns.

• Build products focusing on iOS and Android mobile applications • Engage with the Product team to deliver user-friendly features • Mentor other developers in good development practices for clean code and reliable software • Maintain robust CI/CD tooling, processes, testing and procedures

Business Systems Administrator WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders. At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders. Information Systems are very important here at TextUs. From tracking our company's high level KPIs down to individual case queues for our support team, we get to work with just about every team. We are a small team, so that means you will have the opportunity to learn about various aspects of Information Systems and see the impact of your work on a regular basis. We like to promote from within, so as the company grows, there is opportunity for advancement as well as continuing to help out our fellow team members. CORE RESPONSIBILITIES: - Partner closely with internal teams to optimize and implement best practices across our information systems processes - Manage internal enablement for education/re-education of Salesforce and other sales-supporting software - Manage onboarding and offboarding team members - Monitor Salesforce data quality and cleanup as necessary to ensure data integrity - Manage Sales, Marketing, and Customer Success Daily and Monthly Dashboards within Salesforce - Manage internal requests for new functionality and troubleshooting reports of bugs within owned systems - Manage scheduled and ad-hoc reporting of account and opportunity lists, funnel and pipeline reporting, and other success metrics identified by the business - Manage internal wiki with documentation and updates for our GMT process and support documentation - Work in partnership with Marketing and the go-to-market team to optimize processes within HubSpot and its integrations into Salesforce - Support and administer ERP systems (NetSuite preferred) and ETL/integration tools (e.g., Celigo or similar platforms) to ensure seamless data flow across business systems - Assist in managing and maintaining integrations between Salesforce, NetSuite, HubSpot, and other third-party tools to support operational efficiency WHO YOU ARE: - You are a top-notch, hands-on self starter who is passionate about operationalizing business processes and providing clear data-driven insights. - Ability to work cross-functionally to derive meaningful insights. - Ability to think outside of the box and problem solve. - 3+ years of experience managing Salesforce - hands-on Salesforce administration experience is required. - Entry-level proficiency or working knowledge of NetSuite (ERP) and/or ETL/integration tools such as Celigo is strongly preferred; willingness to learn required. - Familiarity with data integration concepts and cross-system workflows (e.g., syncing records between CRM, ERP, and marketing automation platforms) is a plus. EMPLOYMENT DETAILS: - Job Type: Full time - Compensation Range: $70,000 - $85,000 - Location: Remote / Denver HQ - # of hires for this role: 1 - Target Start Date: 3 weeks from offer date - Reporting to: Manager, Revenue Operations - By submitting your resume for this role - you consent to communication via text and email INTERVIEW PROCESS: - Initial phone call w. Recruiter - Topics: Culture, logistics - Interview w. Hiring manager (Zoom video) - Topics: Culture, skills, role overview - Rembrandt Assessment - allows TextUs to assess how your personality fits within the role and the TextUs culture - Salesforce Assignment - Interviews w. Cross Functional team (Zoom video) - Topics: Culture, leadership, skills, role overview - Q&A w. CEO (Zoom video) - You will come prepared with questions about the role, team, product to ensure this role is the best fit for you. TEXTUS BENEFITS INCLUDE: - Competitive pay - Health / Dental / Vision Insurance - HSA contributions - 401K with company match - Unlimited PTO - Cell phone + internet reimbursement for $100/month. - One-time $1,000 home office stipend once you’ve been with TextUs for 6 months - Up to 12 weeks of Parental Leave - 12 holidays + EOY Closure (schedule here) - U.S. remote first with optional WeWork office space in downtown Denver, CO TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders. At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders. THE ROLE This is a player-coach role at the heart of our revenue engine. The Director of Sales will carry their own quota and close new business while directly managing a lean, high-performing team of two - a Senior Account Executive and an Account Executive. This structure is intentional: we want a leader who is still in the game, leading by example in the field, and bringing hands-on deal experience back to elevate the team around them. This role is ideal for a seasoned sales professional who thrives in fast-paced environments, is passionate about innovative communication solutions, and wants to build something meaningful alongside the team they lead. CORE RESPONSIBILITIES Individual Contributor - Own and manage a personal quota for our largest customers, Enterprise and Channel accounts: sourcing, developing, and closing new business deals independently. - Partner directly with prospects to understand their business needs and objectives, and communicate TextUs's value proposition through compelling proposals and presentations. - Accurately forecast your own monthly pipeline and revenue. - Serve as a visible model of the sales behaviors and standards you set for your team. Team Leadership - Directly manage one Senior Account Executive/Sales Manager and one Account Executive — setting expectations, coaching on deals, and driving their professional growth. - Develop and execute strategic sales plans that account for both your personal book and team-wide revenue targets. - Run deal reviews, call coaching, and pipeline inspections to keep your team sharp and your forecast accurate. - Enable your reps to perform at their ceiling by removing blockers, sharing learnings from your own deals, and providing real-time feedback. Cross-Functional - Understand and report on category-specific landscapes and trends; provide actionable feedback to Marketing and Product about what you're seeing in the field. - Collaborate with the SVP of Sales & Marketing on annual planning, quota design, and go-to-market strategy. WHO YOU ARE - Proven Player-Coach: You have 10+ years in sales with at least 2 years in a leadership role - and you're not done selling. You're energized by carrying a bag and coaching others at the same time. - Still in the Field: You close deals. You're not a manager who watches from the sideline - you lead from the front and enjoy it. - Talent Multiplier: You know how to develop reps. You give feedback clearly, run meaningful 1:1s, and help people grow without micromanaging. - Strategic Thinker: You develop plans that encompass growth targets, market penetration, and customer satisfaction - for both your personal pipeline and the team's. - Relationship Builder: Exceptional ability to forge and maintain relationships with key stakeholders, decision-makers, and influencers internally and externally. - Sharp Communicator: Outstanding interpersonal skills; fluent in crafting clear, persuasive proposals and presentations. - Strong Negotiator: A track record of closing significant deals and effectively resolving complex customer situations. - Analytically Grounded: You interpret pipeline data, sales performance, and market trends to sharpen your own approach and your team's. - Adaptable: Comfortable in a high-paced, evolving environment. You lead effectively through change. - Technologically Fluent: Solid CRM experience, comfort with data tools, and familiarity with the latest industry technologies. AdTech/MarTech background is a plus. - Values-Aligned: You're motivated by collaborative, learning-oriented, data-driven cultures - TextUs's values feel like home. EMPLOYMENT DETAILS - Job Type: Full-time - Salary Range: $250,000-275,000+ On Target Earnings - Team: 1 Senior AE + 1 AE (direct reports) - Quota Structure: Personal quota + team revenue accountability - Location: Remote. Headquartered in Denver, CO - Openings: 1 - Reporting To: SVP Sales & Marketing INTERVIEW PROCESS - 30-min Phone Screen with Recruiter - Culture fit, logistics - 60-min Interview with Hiring Manager (Zoom video) - Culture, skills, role overview - Rembrandt Assessment - Personality fit within the role and TextUs culture - 60-min Interview with CEO (Zoom video) - Culture, strategic selling, team management, product - 60-min Cross-Functional Interview (Zoom video) - Culture, leadership, skills, role overview - 30-min Q&A with CEO (Zoom) - You will come prepared with questions about the role, team, product to ensure this role is the best fit for you. By submitting your resume for this role, you consent to communication via text and email. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. TEXTUS BENEFITS INCLUDE - Competitive pay - Health / Dental / Vision Insurance - HSA contributions - 401K with company match - Unlimited PTO - Cell phone + internet reimbursement for $100/month. - One-time $1,000 home office stipend once you’ve been with TextUs for 6 months - Up to 12 weeks of Parental Leave - 12 holidays + EOY Closure (schedule here) - U.S. remote first with optional WeWork office space in downtown Denver, CO TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

• Own and manage a personal quota for our largest customers, Enterprise and Channel accounts: sourcing, developing, and closing new business deals independently. • Partner directly with prospects to understand their business needs and objectives, and communicate TextUs's value proposition through compelling proposals and presentations. • Accurately forecast your own monthly pipeline and revenue. • Serve as a visible model of the sales behaviors and standards you set for your team. • Directly manage one Senior Account Executive/Sales Manager and one Account Executive — setting expectations, coaching on deals, and driving their professional growth. • Develop and execute strategic sales plans that account for both your personal book and team-wide revenue targets. • Run deal reviews, call coaching, and pipeline inspections to keep your team sharp and your forecast accurate. • Enable your reps to perform at their ceiling by removing blockers, sharing learnings from your own deals, and providing real-time feedback. • Understand and report on category-specific landscapes and trends; provide actionable feedback to Marketing and Product about what you're seeing in the field. • Collaborate with the SVP of Sales & Marketing on annual planning, quota design, and go-to-market strategy.

• Partner closely with internal teams to optimize and implement best practices across our information systems processes • Manage internal enablement for education/re-education of Salesforce and other sales-supporting software • Manage onboarding and offboarding team members • Monitor Salesforce data quality and cleanup as necessary to ensure data integrity • Manage Sales, Marketing, and Customer Success Daily and Monthly Dashboards within Salesforce • Manage internal requests for new functionality and troubleshooting reports of bugs within owned systems • Manage scheduled and ad-hoc reporting of account and opportunity lists, funnel and pipeline reporting, and other success metrics identified by the business • Manage internal wiki with documentation and updates for our GMT process and support documentation • Work in partnership with Marketing and the go-to-market team to optimize processes within HubSpot and its integrations into Salesforce • Support and administer ERP systems (NetSuite preferred) and ETL/integration tools (e.g., Celigo or similar platforms) to ensure seamless data flow across business systems • Assist in managing and maintaining integrations between Salesforce, NetSuite, HubSpot, and other third-party tools to support operational efficiency