TC IoT Solutions

• Responsible for the execution of sales strategy in the assigned territory • Meet and exceed sales targets • Develop individual account plans and strategies for existing and new accounts • Establish business relationships with all levels of management and functions within direct accounts • Lead sales efforts through targeted customer visits to key decision makers and RFP response development • Identify and address customer objections during the sales process • Monitor and manage your sales pipeline • Ensure account retention by providing a high level of customer and sales support • Work closely with application engineers to coordinate technical support • Identify new sales opportunities for m2mAir services offering • Communicate daily with prospects, customers, and channel partners to maintain a high degree of 'mindshare' within the territory

• Own the full sales lifecycle for Telit’s connectivity and cloud services—prospect, pitch, close, repeat! • Build strong, multi-level relationships within strategic accounts to uncover needs and tailor solutions • Serve as a trusted advisor, showcasing Telit's infrastructure, security, and integration strengths • Guide clients through technical evaluations, manage risks, and lead complex negotiations • Partner with cross-functional teams and third-party solution providers to deliver compelling RFP responses • Crush your sales targets by executing account strategies with discipline and agility

• Lead business development efforts to expand the Hardware business throughout the Americas. • Identify, pursue, and secure new business opportunities. • Manage the early sales cycle for new customers from first contact through opportunity creation and initial engagement. • Build and maintain a strong pipeline of new business, accurately tracking activities and opportunities in Salesforce CRM. • Collaborate closely with marketing, product management, FAE, and sales leadership to position hardware solutions effectively for new customers. • Provide regular visibility into pipeline health and performance, including activity reporting and forecasts focused on new-business growth.

• Design, build, and govern production-grade Generative AI and Retrieval-Augmented Generation (RAG) systems • Own end-to-end GenAI architecture for internal use cases • Define RAG reference architectures, embedding/retrieval strategies, model selection guidelines • Design multi-source RAG pipelines (structured + unstructured data) • Implement advanced retrieval patterns (hybrid search, reranking, context compression) • Implement evaluation pipelines and AI Act–aligned transparency artifacts • Build production services (APIs, batch jobs, internal tools) • Act as technical authority for GenAI internally

• Collaborate with business partners to build a successful network. • Maintain all sales activities by using company CRM platform for assigned territory. • Prospect and sell to new customers and existing installed base. • Provide subject matter expert support as a sales overlay assisting direct or indirect sales teams in the entire sales process. • Prepare solution offerings, including demonstrating deep familiarity with company's infrastructure, security and integration capabilities. • Effectively communicate and present to multiple levels and functions within the organization. • Build relationships within targeted accounts at all levels to understand customer requirements and build a compelling value proposition. • Develop innovative ways to address customer objections and lead customer to close. • Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and coordination of third-party solution providers. • Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts. • Provide regular forecast sales & revenue reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required. • Responsible for selling products and services to highly sensitive and important accounts. Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit.

• Support pre-sales activities and lead customer implementations of deviceWISE Edge, deviceWISE Cloud, and AI/Visual Inspection solutions • Partner with Sales to design and deliver high-impact demos, PoCs, and technical workshops • Translate customer use cases into solution architectures leveraging deviceWISE, Visual Inspection, AI pipelines, SPC integration, and cloud/edge orchestration • Present technical capabilities to engineering, IT/OT, and executive stakeholders • Lead customer onboarding, solution configuration, edge connectivity setup, logic development, and AI model integration • Implement workflows for PLC connectivity, machine data collection, quality use cases, and enterprise integrations • Configure and tune deviceWISE logic, tags, triggers, Visual Inspection test flows, and dashboards • Support scale-out deployments across multiple production lines, stations, and plants • Investigate, troubleshoot, and resolve technical issues in customer environments (edge, gateways, cloud, AI models) • Analyze logs, workflows, network paths, and configurations to identify root causes • Escalate critical issues to R&D with clear documentation and reproduction steps • Work with Product Management and Engineering to validate new features, provide customer feedback, and test pre-release builds • Contribute to internal knowledge bases, best-practice guides, and implementation playbooks • Enable partners, system integrators, and customer engineering teams through training and documentation.

• Promote and position the full Telit Cinterion product portfolio within the assigned region. • Provide technical guidance during RFI/RFQ processes, ensuring accurate and timely input for customer proposals. • Deliver technical presentations, demonstrations, and pre-sales support to customers, distributors, and MNOs. • Conduct structured training sessions to enhance customer and distributor technical knowledge. • Enable customers to develop and validate new wireless applications, sharing expertise via test scripts, application notes, design guidance, and Developer Zone content. • Track and align key-customer use cases, requirements, milestones, and project progress. • Act as the technical interface between Telit Cinterion and customers/MNOs/distributors, ensuring clear communication and access to the appropriate support resources. • Maintain and manage direct-customer and distributor accounts, including the creation, documentation, and tracking of customer Change Requests. • Identify strong USPs and assist Sales teams with compelling competitive positioning and “selling against” arguments. • Perform hands-on troubleshooting - including log analysis, tracing, and on-site testing - to identify root causes. • Document issues clearly, propose solutions or workarounds, and escalate defects through structured internal processes when required.

• Design, build, and harden software that protects our products, platforms, and customers. • Enhancing current security features and implementing new security features for the Telit Cinterion deviceWISE family of products. • Performs coding, debugging, testing, and troubleshooting on a variety of operating systems and gateways • Develop solutions for a variety of Windows and Linux operating system environments • Organizes and schedules their work and determines the best approach to solve a range of highly complex technical problems • Participates in architecture, design, code reviews and unit testing • Mentors other engineers • Works independently and collaborates well with others • Follows and improves our design, verification, build, and release processes • Embeds security controls (auth N/Z, key management, secrets handling, secure logging, input validation, least privilege) into microservices, APIs, and device/edge components. • Performs and/or remediates threat modeling, static/dynamic analysis (SAST/DAST), dependency scanning (SCA), container image scanning, and IaC checks as part of CI/CD. • Develops security tooling, libraries, and SDKs to standardize secure patterns for development teams. • Partners with other product and platform development teams to design and implement encryption-in-transit/at-rest, certificate rotation, secure boot, code signing, and OTA update hardening. • Collaborates with cloud/edge and OT/IoT engineers to harden interfaces to logic controllers, PLCs, gateways, and sensors • Works to segment networks and secure protocols (e.g., MQTT, OPC UA, Modbus/TCP where applicable). • Reviews designs and code for security vulnerabilities; conduct pen-test remediation and coordinate fixes to meet release timelines. • Contributes to secure coding guidelines, developer training, and security champions programs. • Instruments runtime monitoring and develop detections to surface misuse, anomalous behavior, and policy violations. • Documents design, security controls, and residual risks to support audits and customer questionnaires. • Focuses on security and compliance in the context of operations and enterprise technology to fully address and comply with global regulatory compliance (ISA-99, IEC-62443, NIST SP 800-82), the Cybersecurity Resiliency Act (CRA), and integration, certification, and deployment of FIPS 140-3.

• Lead the definition, documentation, and maintenance of the technical architecture for the Connectivity Business Unit’s products and services • Drive architectural alignment, innovation, and compliance while collaborating closely with portfolio management, product teams, and external partners • Analyze customer and market requirements in cooperation with Portfolio Management during bids and product definition • Participate in customer meetings to clarify use cases and requirements • Develop and review high-level technical requirements (SAFe Epics) with all stakeholders both for cloud and client (embedded) side • Present technical architecture in SAFe PI planning events; ensure architectural alignment across teams • Monitor high-level implementation progress and operational status • Arbitrate technical decisions, balancing short-term needs with long-term roadmap vision • Select, define, and promote reusable architecture components for multiple products and services • Provide expert support in case of operational issues and bug resolution • Monitor and interpret emerging standards, regulations, MNO approvals, and directives for product compliance and improvement • Contribute to technology/partner selection and technical benchmarking of competitor products, coordinate alignment on required 3rd party functionalities and interfaces • Ensure security, compliance, and performance within cloud environments • Drive continuous innovation into product portfolio and technical strategy

• The Technical Solutions Engineer serves as the trusted technical advisor to the Regional Sales Directors and enterprise customers evaluating Telit connectivity portfolio. • Own pre-sales discovery, solution scoping, proof-of-concepts, and post-sale integration support; diagnose network/SIM/module/application issues; and drive successful certification/launch outcomes across MNOs and geographies. • Accelerate revenue by enabling technically sound wins — qualify use cases, recommend the right connectivity architecture (APN, profile strategy, data paths), and deliver compelling demos/POCs. • Shorten time-to-first-data for new accounts by leading onboarding (SIM/eSIM provisioning, device bring-up, CMP set up) and documenting repeatable playbooks. • Raise win rates by removing risk early (RF/link budget sanity checks, module/SIM compatibility, roaming behavior, PSM/eDRX expectations, fallback strategies). • Delight customers with fast, first-principles troubleshooting; clear Root Cause Analysis; and strong collaboration with global Connectivity/Support & R&D teams for durable fixes. • Inform the roadmap by aggregating field feedback (failure patterns, feature asks, coverage gaps) into prioritized insights for Product Management. • Partner with Sales on discovery: device architecture, radios/bands, mobility, data profiles, security posture, SLAs; propose Telit Connectivity and services strategy, APN selection, and SIM fleet policies. • Build POCs and demos (SIM activation, CMP configuration, device attach tests, data path validation) and deliver results to stakeholders. • Lead first-time attach and KPI baselining (Signal strength, network attach, PDP contexts, throughput/latency).