Talogy

• Consistently reads orientation, assessment, and closing scripts to group of participants according to standardized procedures. • Conduct role-play, computer-based, paper/pencil, and hands-on assessments with participants. • Track, enter, and confirm test-taker data using client systems. • Help test-takers understand what is expected of them. • Set up rooms in preparation for assessment sessions. • Make adjustments in case you need to change rooms or conduct different assessments than previously scheduled. • Identifies and addresses candidate unsafe behavior or misuse of test equipment. • Troubleshoots basic level computer equipment and works with remote helpdesk to troubleshoot higher level issues, as needed. • Must be willing to stand for extended periods of time and wear personal protective equipment (bump cap, safety glasses, gloves, face mask, etc.) in accordance with facility/area policy. • Log assessment activity or issues and report accordingly. • Maintain physical documentation and conduct basic data entry. • Gain rudimentary understanding of the processes surrounding assessment participants. • Maintain a professional appearance and demeanor. • Maintain an organized, clean, and presentable work environment. • Provide outstanding customer service to both the client as well as the participants. • Maintain the confidentiality of sensitive data. • Fulfill all duties with the highest degree of integrity.

• Reporting into the Consulting Support Manager, coordinate and provide administration for talent management services. • Support the Consulting Support Project Lead and Lead Consultant in complex projects. • Proactively provide regular updates to Consulting Support Manager of project progress, challenges, and achievements. • Coordinate the delivery process for assessment centers/workshops/proctoring. • Manage the client relationship, ensuring professional, responsive, timely service. • Assist with financial aspects of projects, ensuring prompt invoicing and tracking.

• Manage and execute end-to-end for key technology platforms and be accountable for projects • Provide mentoring and guidance to more junior members of Software Engineering teams • Develop enterprise class & scalable web applications • Enhance and support existing web application functionality which includes new feature development and resolving complex code issues as reported • Collaborate with subject matter experts, product managers and engineers to build modern, scalable, user friendly and functionally robust web applications in an AGILE environment • Participate in all aspects of SDLC including analysis, requirements, design, implementation, testing and support • Use principles, guidelines and best practices as defined • Reviewing and analysing feature requirements • Maintaining and creating product knowledge documentation • Researching and embrace new techniques and technology to improve technology • Other duties may be assigned • Focus on quality throughout with strong unit testing

• Developing a working knowledge of Talogy solutions and the administrative side of our platforms. • Responding promptly and professionally to requests for client support, with the aim of ensuring satisfactory resolutions for all parties. • Providing technical support to client projects as assigned. • Running managed-service projects on Talogy platforms with limited support. • Supporting clients to independently use their own assessment and development solutions on Talogy platforms. • Configuring new client accounts on Talogy platforms. • Taking calls and emails from clients and handling them in a friendly and professional manner. • Meeting service level agreements (SLAs) in their region. • Following processes around documentation of client work and interactions.

Role Description This is a full-time permanent role, based in the UK, with flexible hours around core office availability Monday to Friday. The person in this role reports to Talogy’s Chief Technology Officer (CTO). The role can be performed remotely, with occasional travel for meetings, events, and workshops. - Provide technical thought leadership and guidance to multiple development teams. - Take accountability for defining the technical vision of products. - Understand product design and work closely with other technical leads and technical teams to set up and stick to best practices for development and deployment. - Build a high performing team, attracting top talent, and creating an environment where each team member is put in a position to succeed and the team delivers more as a team than the collective strength of the individuals. - Coordinate with the product management teams to develop the roadmaps for how technology products will be used and enhanced for competitive advantage on a global scale. - Help define enterprise technical standards. - Build an understanding of the Talogy business, key stakeholders, product visions, and roadmaps. - Partner with Product Owners and QA Leads to establish a technical product vision that enables and supports product feature roadmap and efficient product development approaches. - Create alignment between Talogy’s product vision, R&D and software engineering strategies. - Understand the industry direction and trends, incorporating these into the Talogy product vision. - Actively participate in Agile Team delivery, setting development priorities and product planning. - Work with the CPTO to prepare annual budget goals. - Communicate effectively with senior leaders to identify and align on strategic priorities and key needs for our experts. - Communicate frequently and clearly with cross-functional teams. - Define and deliver key success metrics for technology improvements and client onboarding. - Accelerate velocity of the team’s execution by identifying points of leverage and unblocking top dependencies. - Share ideas across development teams – build opportunities to bring developers together and get them talking. - Oversee performance management of team members, identify improvement and growth plans, and work to help provide proper training when necessary. - Provide coaching and consistent performance review and feedback. - Recommend assignment of development resources across teams. Qualifications - Substantial experience in a senior position leading a software engineering department, preferably in an enterprise-scale cloud environment. - Breadth of experience in growing companies of comparable size, geographical reach and complexity to Talogy, preferably with experience of handling multiple technology platforms. - Experience of managing international teams across functional and geographical areas within an organization, both on and off-shore, both employed and via a third party where appropriate. - Proficiency in delivering end-to-end quality in product development, data analysis, reports, and effective communication across senior leadership. - Demonstrable skill in using metrics to implement comprehensive action plans and goals that drive operational excellence and growth. - Experience in continuous integration, delivery, test driven development and pair programming. - Hands-on experience across the software development lifecycle and modern software development languages. - Understanding of technology tools and methodologies for automation testing, project management and client management, e.g. Azure, AWS, AGILE etc.

• Collaborate as a full-stack engineer and as part of an Agile team to design, develop, and maintain your team’s software • Collaborate with product management to prioritize and plan necessary technical debt remediation and refactoring • Collaborate with the product team and development community of practice to review and discuss new technologies, architectural designs, and coding standards / best practices