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Test Administrator
Location
North Carolina
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Test Administrator
Talogy
• Consistently reads orientation, assessment, and closing scripts to group of participants according to standardized procedures. • Conduct role-play, computer-based, paper/pencil, and hands-on assessments with participants. • Track, enter, and confirm test-taker data using client systems. • Help test-takers understand what is expected of them. • Set up rooms in preparation for assessment sessions. • Make adjustments in case you need to change rooms or conduct different assessments than previously scheduled. • Identifies and addresses candidate unsafe behavior or misuse of test equipment. • Troubleshoots basic level computer equipment and works with remote helpdesk to troubleshoot higher level issues, as needed. • Must be willing to stand for extended periods of time and wear personal protective equipment (bump cap, safety glasses, gloves, face mask, etc.) in accordance with facility/area policy. • Log assessment activity or issues and report accordingly. • Maintain physical documentation and conduct basic data entry. • Gain rudimentary understanding of the processes surrounding assessment participants. • Maintain a professional appearance and demeanor. • Maintain an organized, clean, and presentable work environment. • Provide outstanding customer service to both the client as well as the participants. • Maintain the confidentiality of sensitive data. • Fulfill all duties with the highest degree of integrity.
Job Requirements
- Ability to diligently monitor participants.
- Strong written and verbal communication skills.
- Ability to work well with others.
- Focuses on meeting and exceeding the needs of our customers.
- Takes ownership of doing whatever work needs to be done.
- Organized, attentive to details, and able to multitask while maintaining a quality focus.
- Adaptable and stress tolerant, particularly as it pertains to unpredicted job circumstances.
- Willingness to learn and apply new information.
- Proficiency in Microsoft Office tools (Excel, Word, Outlook).
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