Synovus

Role Description Manages execution of the Treasury and Payment Solutions (T&PS) Foreign Exchange (FX) growth strategy in support of the international growth agenda for the Pinnacle T&PS team, as well geographic and specialty lines. Accelerates growth of Foreign Exchange revenue across the Pinnacle footprint. Engages in joint planning with Treasury Management consultants, Commercial, and Wholesale relationship teams to ensure aligned positioning for clients. Identifies and engages clients who do not use the Foreign Exchange solution suite. Mines the existing T&PS portfolio for business development opportunities. Manages attrition, pursuing portfolio growth with existing clients as well as generating new business. - Develops and executes a strategy for growing the T&PS Foreign Exchange line-of-business. - Conducts pipeline management including target list development, execution from pre-sales to winning mandates and closing deals to meet new business targets. - Participates in client presentations and presales activities. - Coordinates with T&PS sales and Commercial and Wholesale relationship managers for proactive and targeted client calling. - Develops and presents client relevant and thoughtful solution presentations. - Develops compelling segment specific value propositions and proposals that will also drive marketing efforts. - Coordinates with T&PS sales, product management and request for proposal (RFP) team to coordinate RFP responses and pricing decisions. - Provides continuous feedback to product teams of emerging trends in the market and client needs for product evolution. - Each team member is expected to be aware of risk within their functional area, including observing all policies, procedures, laws, regulations and risk limits specific to their role. - Raises and reports known or suspected violations to the appropriate Firm authority in a timely fashion. - Performs other related duties as required. Qualifications - Bachelor's degree in a relevant field or an equivalent combination of education and experience. - Ten years of international sales and banking experience. Requirements - May sit for long periods of time. - May stand for long periods of time. - Talk and hear regularly. - Use of hands, ability to reach. - Ability to see objects up close or at a distance, use peripheral vision, identify basic colors. - Weight/force exertion not required. - Travel required up to 25% of the time. Company Description Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Role Description Supports and implements the organization's risk program with emphasis on data analysis and development of a robust, management-reporting framework. Assimilates and communicates organizational risk to executive management. - Develops board and management reporting for risks across all lines of business and companies to be used in risk management committees at Synovus. - Supports enterprise operational risk management teams for data and reporting in the risk appetite, issues management, risk-control self-assessment, new business activity, and key risk indicator programs. - Interacts with executive management, banking regulators, and all risk monitoring areas of the company. - Provides board and management reporting on key risks. - Analyzes trends in risk categories and researches changes in risk metrics for reporting each quarter. - Tracks risk issues, events, and incidents. - Advises business line management whether activities and risks are within the Synovus risk appetite. - Measures risk exposures against limits and reports those beyond approved tolerance levels. - Provides management with continuous feedback and recommendations regarding risk mitigation. - Responsible for assessing and monitoring risk exposure across all business lines and companies within Synovus. - Maintains a specialty in one or more categories of risk and may attend the related management risk committee. - Stays current with regulatory standards and industry best practices for the risk management specialty. - Assists business units in establishing key risk indicators, setting risk tolerances acceptable to Synovus, and ensuring appropriate controls are in place. - Participates in management risk committees as warranted. - May orient, train, assign, and review work of junior level team members. - Provides risk-based training as appropriate. - Each team member is expected to be aware of risk within their functional area, observing all policies, procedures, laws, regulations, and risk limits specific to their role. - Raises and reports known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. Qualifications - Bachelor's Degree in risk management, finance, business administration or related field. - Five + years of experience in a risk management role OR an equivalent combination of education and experience. - Knowledge of banking laws, rules, and regulations. - Understanding of risk financing techniques. - Skill in conveying ideas clearly and concisely in both written and verbal communications. - Proficiency using Microsoft Office software. Company Description Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Role Description Designs, implements and manages customized AML/BSA and OFAC risk monitoring programs for complex customer types designated as Special Risk to include Merchant Acquiring Independent Sales Organizations (ISOs), Payment Facilitators (PayFac), Third Party Payment Processors (TPPPs), and Money Service Businesses (MSBs). Partners and collaborates with the line of business to define risk mitigation requirements and controls, performs onsite reviews, and participates in executive risk committees. Monitors the regulatory and legal requirements for higher risk verticals (online gaming/gambling, digital assets, money services). Works on and manages a variety of high-profile AML/BSA program initiatives to include the BSA enterprise risk assessment. Communicates and presents information to senior management regularly. Job Duties and Responsibilities - Manages activities involving enhanced due diligence of new and/or potential ISO, PayFac, TPPPs, and MSBs to mitigate risk exposure for the Bank. - Serves as the central point of contact for line-of-business and all Special Risk customer related matters. - Develops AML BSA guidelines for merchant ISO business and respective policies and procedures. - Applies knowledge of assigned specialty risk areas to due diligence and oversight of customers. - Conducts site visits of existing and potential customers in conjunction with the line of business. - Manages the collection, review and approval of all documentation required to ensure appropriate risk mitigation and sound regulatory compliance. - Manages all Requests for Information (RFI) related to customer types. - Applies knowledge of bankcard payment operator network rules, standards, and practices, with regard to acquirer due diligence. - Provides guidance and responds to daily inquiries from peers and the first line of defense regarding new or changing regulations impacting the bank. - Works directly with the line of business and clients to conduct and complete BSA related reviews and testing of controls. - Creates formalized reporting of test results and recommendations regarding remediation. - Prepares key points for management pertaining to Special Risk customers that pose heightened risk to the Bank. - Provides ongoing training to the line of business. - Assists management with independent reviews and federal examinations. - Interacts with auditors/examiners as it relates to Special Risk relationships, control testing and the risk assessment. - Designs, generates and completes management reports as assigned. - Works with management to implement new initiatives and improve current processes. - Assists with special projects as requested. - Assists Senior Management with creating best in class risk and control testing for integration into the risk assessment. - Attends AML/BSA training seminars as assigned. - Maintains awareness of regulatory and legislative developments and industry trends. - Operates in full compliance with internal policies and procedures as well as applicable regulations and laws. - Adheres to confidentiality policy, code of ethics and follows all policies and procedures relative to Compliance laws and regulations and best practices. - Each team member is expected to be aware of risk within their functional area. - Performs other related duties as required. Qualifications - Minimum Education: Bachelor's degree or an equivalent combination of education and experience. - Minimum Experience: Six (6) plus years of job-related experience with emphasis on BSA Compliance, enhanced due diligence, risk assessments, regulatory compliance, and risk policy/procedures as it relates to merchant ISOs and Third Party Payment Processors. Requirements - Strong knowledge of merchant acquiring business and BSA/AML/OFAC compliance through previous work experience. - Strong knowledge of regulations and regulatory bodies applicable to BSA/AML/OFAC and merchant/card services. - Strong knowledge of potential high-risk verticals within ISO merchants (gambling and gaming). - Strong knowledge of card network rules applicable to merchant acquiring. - Strong knowledge of risk and control testing and risk assessments. - Excellent judgment and ability to handle issue resolution in a professional and consistent manner. - Ability to confidently facilitate team discussions and communicate business messages. - Strong listening skills and a positive communicator. - Skill in writing reports, white papers and business correspondence. - Proficiency using applicable programs, systems, and databases required to assess risk and controls. - Proficiency using Microsoft Office software products.

Role Description Serves as the retail branch consumer and small business lending banker and subject-matter-expert within a traditional bank branch model. Consults with consumer and small business customers to identify, understand, and prioritize financial needs and to deepen relationships. Refers customers to internal and external partners for additional opportunities. Serves as the first line of defense in preventing fraud and mitigating risk. Leads by example and coaches bankers in sales activities and the consultative sales process including utilization of the Financial Needs Assessment. Works closely with and assists the branch Retail Market Manager (RMM) with managing branch functions and with ensuring overall branch success including branch profitability, sales, the customer experience, and team development. Provides ongoing coaching and development to team and is accountable for team success. Demonstrates passion for delighting customers by living the Customer Covenant every day. Qualifications - High school diploma or equivalent. - Four years of successful sales or customer service experience where defined goals and accountabilities were routinely met or exceeded and experienced/proficient in consumer loan processing; or three years of job specific experience in a Relationship Banker role and experienced/proficient in consumer loan processing. - Extensive knowledge of bank services and products. - Aptitude for consultative selling. - Ability to establish, maintain and deepen customer relationships. - Knowledge of state and federal banking compliance regulations. - Strong interpersonal and communication skills. - Strong customer service skills. - Strong listening skills and a positive communicator. - Proficiency using Microsoft Office software products. Requirements - Engages and consults with consumer and small business customers to identify, understand, and prioritize financial needs. - Champions the customer's financial success through positioning product solutions and engaging appropriate partners. - Assists the branch RMM with managing branch functions and with ensuring overall branch success including branch profitability, sales, and customer experience. - Works closely with RMM to train, coach and develop branch team members in areas such as sales management, customer service, and compliance with company policies. - Assists the branch RMM with developing and maintaining a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. - Pursues new business using sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. - Partners with branch RMM to prepare for sales calls to add value and strengthen personal relationships with customers. - Conducts outside calling to small business owners. - Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships. - Works proactively and closely with bankers to maintain a consistent deposit and loan pipeline. - Develops referral sources to generate business. - Meets or exceeds individual performance sales, referral and activity goals while supporting the goals of the branch and company. - Establishes and maintains relationships with community based organizations in support of bank goals and programs. - Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities. - Champions products and shares specific product information and sales tips. - Performs proactive outreach to customers and prospects during sales campaigns and promotions. - Opens and services accounts. - Interviews consumer and small business loan applicants to identify loan opportunities and may process and close loans. - Follows established policies and procedures with minimal exceptions. - Ensures all operational tasks are completed and all exceptions are cleared in a timely manner. - Assists the branch RMM and Regional Operations Manager with ensuring operational integrity of the branch including monitoring team compliance with bank regulations, policies and procedures. - Assists branch RMM with protecting the assets of the branch through management of credit quality and minimization of losses. - Reads, comprehends and complies with all communications and directives in a timely manner. - Follows ethical practices in all activities related to the branch including operations, customer treatment and sales activities. - Effectively communicates with leadership and coworkers to promote a positive and collaborative team environment. - Adheres to Branch Operations Standards, policies and procedures and regulatory guidelines to protect against risk. - Maintains a high level of awareness to recognize and report suspected fraud. - Follows the business code of conduct including reporting known or suspected violations to the appropriate Company authority in a timely fashion. - Completes compliance and other assigned training on time. - Models Synovus' culture and values in everyday interactions with team members, customers and business partners. - Promotes a positive work culture by supporting and increasing team member engagement. - Completes all assigned and recommended training for the RMM role to include leadership and coaching classes. - Takes ownership of development plan and actively pursues opportunities to develop leadership skills. - Manages coaching, development and performance of team members. - Communicates key information to team members regarding changes to bank policies, procedures, products and services. - Demonstrates professionalism in appearance, punctuality, and behavior. - Maintains a clean, organized work area. - Manages the annual performance management and merit processes for direct and indirect reports. - Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. - Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters. - Each team member is expected to be aware of risk within their functional area. - Performs other related duties as required. Benefits - Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Role Description Services as the single point of contact throughout the duration of the onboarding experience by seamlessly executing on the implementing treasury services and products. Trains customers on the use of treasury products and services and provides a consultative approach to the onboarding experience. Coordinates with the operations team to ensure services meet customer expectations. Consistently communicates the status of implementation projects and requests to the Treasury Management sales team, operations and other applicable partners. Communicates any cross-sell opportunities to the sales team. Provides ongoing support to the treasury sales consultants and acts as a liaison between customers and service departments of the bank to support sales implementation and service issues. Interacts with various departments on an ongoing basis. Qualifications - Minimum Education: High school diploma or equivalent. - Minimum experience: Three years of Treasury Management or related experience such as retail or commercial operational banking experience with emphasis on opening new accounts. - Required Knowledge, Skills, & Abilities: - Working knowledge of Treasury Management applications, products and services. - Strong written and verbal communication and organizational skills, and attention to detail. - Strong organizational skills with attention to detail. - Strong customer service skills demonstrating a high degree of sensitivity to customer concern. - Ability to work under pressure and manage multiple tasks. - Proficiency using and understanding banking systems and applications. - Strong desire to proactively take ownership of requests and tasks in an effort to exceed the customer experience. - Proficiency using Microsoft Office software products. Requirements - Controls and manages the initiation, execution and review of Treasury Management customer agreements, implementation service exhibits, and other related documents required for product implementation. - Ensures customers complete all required documentation and documents are loaded in applicable systems correctly and within required timeframes. - Verifies services are implemented accurately and within expected timeframes to ensure service fee revenue. - Works with Information Technology to ensure direct file transmissions are implemented accurately and within established time frames. - Communicates implementation progress to sales team as required. - Monitors customer accounts to ensure customers receive services as requested and accounts comply with treasury management implementation procedures and bank policies. - Submits all exception pricing in applicable systems. - Provides customers with training demonstrations regarding treasury product installation, usage and troubleshooting of hardware and software. - Coordinates refresher and any other training with the sales and/or operations team. - Attends complex implementation calls as required. - Escalates potential roadblocks early in the process. - Ensures service and fulfillment related inquiries and requests are directed to the appropriate team and result in a highly satisfied customer experience. - Communicates resolutions to customers and serves as a liaison between the customer and Operations. - Identifies cross-sell opportunities and actively markets additional products to existing customers. - Keeps abreast of product updates and documentation. - Adheres to bank policies and procedures. - Maintains strong working knowledge of bank products, procedures, regulatory requirements, and industry issues through continuing internal and external training. - Contributes to special projects and system conversions as requested by manager. - Each team member is expected to be aware of risk within their functional area, observing all policies, procedures, laws, regulations and risk limits specific to their role. - Raises and reports known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. Company Description

Role Description Plans, manages, communicates, and implements activities that ensure compliance with regulatory expectations and requirements specific to third party systems, technologies, and relationships. Supports the build and implementation of a strong and effective Compliance program designed to combat money laundering and terrorist financing consistently throughout the organization. Manages BSA and OFAC technology solution(s) including transaction monitoring, screening, alert/case management, and risk scoring. Ensures the system is functioning as designed and is enhanced as needed to meet department needs and goals. Ensures systems have appropriate and accurate data to function properly. Partners with internal and external parties to deliver documented and compliant regulatory systems and controls. Uses professional knowledge, experience and analytical criteria to identify BSA/AML/OFAC compliance risk and helps ensure that proper controls, procedures, processes and training are developed to mitigate these risks. Job Duties and Responsibilities - BSA Technology Platform Administration - Manages and serves as a subject matter expert and system resource for the BSA Department. - Provides technical innovation and leadership to satisfy customers' business requirements. - Maintains an in-depth working knowledge of functional changes to the department's systems. - Assists in resolving business system problems and maintaining system accuracy and data integrity. - Maintains system and technology configurations in relation to business requirements. - Conducts systems analysis with a focus on business process models and use. - Performs root cause analyses of data errors and system issues identified. - Responsible for managing data and reporting consumed and produced by BSA Compliance. - Partners with BSA production teams to support, report, and optimize processes. - Liaison with Governance and Advisory team for self-identified issue reporting. - Participates in internal audits and external regulatory exams. - Maintains systems in accordance with regulatory expectations and requirements. - Responsible for documenting the system current configurations and validation efforts. - Manages internal and third-party validations of technologies considered models. - Routinely performs testing and tuning to ensure system is functioning as designed. - Reports, documents, and remediates system identified issues and deficiencies in a timely manner. - Operations Support - Supports multiple system-related projects to enhance and build sustainable integrated processes. - Ensures that data integrity issues are minimized. - Delivers regular technology presentations/updates to senior management. - Ensures systems and technology vendors align with third party risk management and ERM standards. - Creates and/or maintains accurate and up-to-date desktop procedures of all functions performed. - Acts as a technology liaison with internal units. - Each team member is expected to be aware of risk within their functional area. - Performs other related duties as required. Qualifications - Minimum Education: Bachelor's degree in Business Admin or related discipline, or an equivalent combination of education and experience. - Minimum Experience: Five years of experience; proficient in Word, Excel, and automated monitoring systems; interpersonal skills and the ability to comfortably speak with individuals of all levels within and outside the organization. Requirements - Proficient in BSA/AML/OFAC system troubleshooting, design/requirements development, and testing. - Expertise in data mapping/validation/analysis. - Understands risk tolerances. - Exceptional analytical, problem-solving, and conceptual skills with high attention to detail and accuracy. - Ability to interact and influence successfully at all levels of the organization. Company Description Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Role Description Supports the Company's Enterprise Risk Management function by managing and maintaining the Operational Risk Management program with a focus on Scenario Analysis and Operational Event & Loss Data Reporting. Ensures that the program adequately identifies, assesses, measures, monitors and reports operational risks across the enterprise. Develops and maintains effective relationships with key stakeholders within the lines of business and in other risk functions. Serves as a subject matter expert in scenario analysis and operational loss data providing advice and direction to senior management and various internal committees on matters related to risk management. Job Duties and Responsibilities - Designs, facilitates, and executes enterprise-wide scenario analysis exercises to identify and assess potential severe but plausible operational risk events. - Collaborates with business units and subject matter experts to ensure scenarios reflect material risks and emerging threats. - Aggregates and analyzes results to inform capital modeling, risk appetite, and strategic decision-making. - Oversees the collection, validation, and analysis of internal operational loss events. - Ensures timely and accurate reporting of loss data in compliance with internal standards and regulatory requirements. - Performs root cause analysis and identifies trends to support control enhancements and risk mitigation strategies. - Integrates scenario and loss data outputs into the institution's capital planning process, including pro forma capital projections under baseline and stressed conditions, incorporating applicable operational risk loss estimation methodologies. - Supports operational risk governance by preparing and delivering reporting on scenario analysis outcomes, loss data trends, and key risk indicators (KRIs) to senior management and the Operational Risk Committee (ORC). - Contributes to the maintenance of the operational risk taxonomy and control library. - Manages the annual performance management and merit processes for direct and indirect reports. - Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. - Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters. - Each team member is expected to be aware of risk within their functional area, observing all policies, procedures, laws, regulations and risk limits specific to their role. - Raises and reports known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. Qualifications - Minimum Education: Bachelor's degree in Business Administration or related discipline; or an equivalent combination of education and experience. - Minimum Experience: 8+ years job specific experience. - Required Knowledge, Skills, & Abilities: - At least 2 years of management experience. - Risk management background, which may include operational risk, enterprise risk, regulatory compliance, audit or other risk related to financial institutions. - Strong technical knowledge and understanding of Scenario Analysis and Operational Event & Loss Data Reporting. - Ability to think strategically, demonstrating thought leadership while being capable of translating concepts into effective processes within acceptable timeframes and budgets. - Effective in core business skills: analysis, communication, writing, problem-solving, Microsoft programs. - Interacts regularly and effectively with executive level management. Company Description Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Role Description Manages and monitors a portfolio of client credit exposures, across industry classes, on an ongoing basis. Underwrites credit requests including new, renewals and modifications as the credit expert within the first line of defense. Recommends credit structures and provides effective challenge while ensuring quality and profitability of assigned portfolio. Ensures adherence to the Wholesale risk philosophy, risk appetite and lending strategies. Serves as an additional point of client contact, maintaining a high level of client responsiveness. Navigates a wide variety of financial structures, credit scenarios and financial analysis situations. Communicates risk and return with Wholesale banker partners. Collaborates with bankers on loan closings to ensure proper documentation of new and amended deals as well as waivers and modifications. Works closely with and provides guidance to Wholesale Credit Risk Analysts, serving as lead regarding client servicing activities to proactively identify and mitigate credit risk. Qualifications - Bachelor's Degree in Business Administration, Finance, Accounting or related discipline or a combination of education and experience - Five years of experience as a Wholesale Credit Risk Manager; or ten years of credit analysis or commercial banking experience including experience in one of the following sectors: corporate banking, middle market or CRE. Requirements - Strong understanding of risk management and credit mitigants - Knowledge risk ratings analysis, corporate finance and/or research - Strong analytical and financial modeling ability - Strong client service skills - Strong organizational skills - Strong verbal and written communication skills - Strong relationship building skills - Proficiency using Microsoft Office software products including advanced Excel modeling skill - Familiarity with Moody's analytics Company Description Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Job Summary Leverages knowledge of merchant services products and processes to support Merchant Sales and customers during critical stages of our customer relationships. Applies product expertise to assist Sales in researching, advising, and demoing for moderately complex product needs and integrations. Serves as the single point of contact for merchants from application approval through activation and go live. Trains customers on the use of Merchant products and services and provides a consultative approach to the onboarding experience. Responsible for triage and resolution of product issues reported by our customers. Interacts with various departments on an ongoing basis. Communicates any cross-sell opportunities to the sales team. Job Duties and Responsibilities - Drives value creation for new Merchant Services customers and Synovus by minimizing the time from customer application approval through full product activation. Engages directly with new customers, Sales, support teams and vendors to ensure all products and services are delivered within expectations. Ensures customers complete any activation requirements and all documentation is properly retained. Trains and supports customers during the activation warranty period. Identifies and reports cross-sell opportunities as they may arise. - Safeguards customer relationships and experience through receipt, prioritization, triage and resolution of product issues and questions. Engages directly with customers through various channels to rapidly understand and resolve situations which may impact our customer's business. Utilizes knowledge of Synovus products and vendor capabilities, processes and support to provide exceptional service and deepen customer relationships. Understands and executes escalation procedures to vendors and leadership as required. - Creates and maintains strong working relationships with key Synovus teams and customers. Confidently engages with customers and guides necessary actions for successful activations and issue resolution. Effectively communicates status of activations, risks and issues. - Uses deep knowledge of Synovus Merchant Services products and services to research and advise Merchant Sales on moderately complex product use cases and integrations. Serves as a subject matter expert for product activation requirements and dependencies. Performs product demos on new or complex products upon request. - Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: Some college or Associate's degree Business, Technology, Finance or the equivalent combination of education and experience Minimum Experience: Three years experience in merchant services, payments, or other related fields such as treasury management, retail or commercial banking with emphasis on implementing and servicing payments products and solutions or the equivalent combination of education and experience Required Knowledge, Skills, & Abilities: - Working knowledge of Merchant Services applications, products and services Preferred Knowledge, Skills, & Abilities: - Bachelor's in Business, Technology, Finance or other similar field

Job Summary: Responsible for managing the documentation and closing of Asset Based Loans to qualified bank clients, as well as managing a portfolio of assigned ABL relationships in adherence with bank policies and procedures. ABL loans can present a higher risk to the bank if not properly managed and constantly monitored. Responsibilities include working closely with bankers, credit personnel and management throughout the Synovus footprint to assure proper management of ABL relationships, as well as developing strategies to address opportunities or weaknesses in the relationships that need to be addressed. ABL facilities are typically $3MM to $30MM in size with various stages of complexity. Job Duties and Responsibilities: - Performs on-going borrower relationship development and maintenance, including client on-site visits and telephone contact with borrower's senior management to maintain effective knowledge of the borrower's current performance and future needs and strategies. - Assists Commercial and Corporate Bankers within the Synovus system with the qualification of prospects as potential ABL customers. - Works closely with Bankers and ABL senior management during the new deal process, including reviewing field exams, reviewing loan approval forms, determining reporting requirements, determining borrowing base requirements, reviewing loan documents with borrower and attorney, and establishing relationships with borrower's management. - Reviews and evaluates monthly financial and collateral performance, including spreading and analyzing financial statements and budgets, reviewing collateral trends, and verifying borrower compliance with all financial covenants and reporting requirements. Ensures compliance with Synovus corporate policies and procedures. - Assumes responsibility for the ABL relationship once the loan has closed, including handling any advance requests, assuring borrower is performing in compliance with covenants, and recommending changes to existing relationship to Bankers and ABL Senior Management. Assumes a leadership role in the ABL Department assisting others in portfolio manager or new business activities as needed. - Develops a comprehensive understanding of borrower's performance based on the monthly review and analysis of financial data and trends, in order to proactively address any needs or issues the borrower may have. - Responsible for maintaining the credit quality of the assigned portfolio by constant management and monitoring, reacting quickly and developing strategies for addressing weaknesses or changes in the borrowers performance or collateral. Makes the necessary recommendations to ABL management and Synovus lenders to protect the assets of the bank. - Responsible for maintaining the credit quality of the ABL portfolio by reacting quickly and developing strategies for addressing weaknesses in borrowers' performance or collateral. - May supervise lower-level ABL Portfolio Managers. Provides leadership, direction and growth opportunities, performing those responsibilities in accordance with the Company's policies and applicable laws. May participate in interviewing, hiring, planning, assigning or directing work, appraising performance if requested by division leadership. May work with division leadership to resolve more complex team member-related issues. - Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other duties and responsibilities as directed by the Sr. Director, Asset Based Lending. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: Bachelor's Degree in Business Administration, Finance, Accounting, or related field, or an equivalent combination of education and experience Minimum Experience: Eight (8) years of lending experience as a Commercial Lender with at least five (5) as an Asset Based Lender Required Knowledge, Skills, & Abilities: - Advanced knowledge of ABL loan regulations - Knowledge of ABL lending systems - Proven strong credit and analytical skills, with ability to analyze complicated borrower requests - Ability to gather information and provide appropriate solutions - Ability to effectively communicate with borrower's senior management, Synovus lenders and management, and outside professionals - Proven management skills - Strong customer service skills - Organizational skills and attention to detail - Strong oral and written communication skills Preferred Knowledge, Skills, & Abilities: - Proficient with Microsoft Word, Excel, and PowerPoint - Knowledge of STUCKY ABL system - Experience with problem loans