SWK Technologies, Inc.

• Develop and maintain detailed project plans, timelines, resource schedules and budgets, lead end-to-end project delivery including initiation, planning, executing, monitoring and closeout. • Ensure projects are delivered in accordance with contractual obligations, service level agreements and quality standards • Build trusted relationships with client stakeholders, executives, and technical teams, serving as point of contact and manage client expectations, communicate project progress, risks, issues and milestones clearly and effectively • Collaborate with engineers, solutions architects and service delivery teams to define technical requirements and project scope • Coordinate implementations involving Microsoft 365, Azure, Infrastructure, Network and security solutions, data center migrations, backup and disaster recovery solutions • Support continuous improvement initiatives to improve client satisfaction, project delivery, and operational efficiency • Contribute to the development and refinement of project management methodologies and standards

• Act as a liaison between clients, technicians, and management to coordinate service tickets. • Determine type of service to be performed. • Schedule tickets according to urgency. • Maintain strong client relationships and efficient operations. • Support a dynamic team in a fast-paced environment.

• Identify prospects and build meaningful relationships • Guide potential clients through the sales process from initial contact to close • Manage and maintain a healthy sales pipeline • Analyze sales data to uncover trends and opportunities • Deliver accurate and consistent forecasting • Enable credible engagement with prospects around ERP applications and business impact • Travel to meet clients on-site as required

• Troubleshooting hardware and software issues • Performing installations and upgrades • Assisting clients with technical queries • Delivering top-tier technical support and solutions • Ensuring customer satisfaction and fostering client relationships

• Act as a senior escalation resource for the NOC and support teams, resolving complex tickets that require deeper expertise or administrative access • Lead and execute client-facing infrastructure and cloud projects including migrations, deployments, and environment buildouts • Manage and administer Azure environments across a diverse client base, including IaaS, Azure AD/Entra ID, and M365 integration • Communicate directly with clients on escalated issues and active projects, setting expectations and providing clear status updates • Collaborate with the engineering team on process improvements, documentation, and knowledge transfer • Contribute to post-incident reviews and root cause analysis • Support internal initiatives including tooling improvements and platform administration

• Assist in the procurement process, including processing purchase orders. • Involve in data entry, vendor communication, and client communication. • Learn the ropes of procurement while contributing to business operations.

• Work closely with clients to understand their HR and workforce management needs • Analyze existing processes and deliver tailored HCM solutions that enhance employee engagement • Streamline HR operations and support organizational growth • Serve as a trusted advisor, collaborating with both business and technical teams for seamless deployments and continuous improvement

• Engage with clients to understand their accounting and financial needs. • Implement and customize Sage Intacct according to client specifications. • Deliver training and ongoing support to clients to enhance their understanding and use of the platform. • Analyze current financial processes and recommend best practices to optimize Sage Intacct usage. • Collaborate with technical teams to ensure successful system integration and data migration. • Stay current with Sage Intacct updates and industry trends to advise clients effectively.

SWK Technologies is dedicated to enabling businesses to thrive by leveraging cutting-edge technology solutions. Our strategic approach focuses on understanding our clients' operational challenges and inefficiencies, allowing us to recommend and implement the most suitable solutions tailored to their specific needs. We aim to empower organizations that are ready for growth yet constrained by existing software and IT infrastructures. As an ERP Consultant for Sage Intacct, you will be instrumental in guiding our clients through the journey of integrating this leading cloud-based financial management solution. Your expertise will help uncover opportunities to streamline processes, improve accuracy, and drive organizational efficiency. We are looking for an enthusiastic team player who is passionate about helping businesses harness the full potential of their technology solutions. Join us and make a significant difference in the financial operations of our clients. Responsibilities - Engage with clients to understand their accounting and financial needs. - Implement and customize Sage Intacct according to client specifications. - Deliver training and ongoing support to clients to enhance their understanding and use of the platform. - Analyze current financial processes and recommend best practices to optimize Sage Intacct usage. - Collaborate with technical teams to ensure successful system integration and data migration. - Stay current with Sage Intacct updates and industry trends to advise clients effectively.

SWK Technologies is dedicated to enabling businesses to thrive by leveraging cutting-edge technology solutions. Our strategic approach focuses on understanding our clients' operational challenges and inefficiencies, allowing us to recommend and implement the most suitable solutions tailored to their specific needs. We aim to empower organizations that are ready for growth yet constrained by existing software and IT infrastructures. As an ERP Consultant for Sage Intacct, you will be instrumental in guiding our clients through the journey of integrating this leading cloud-based financial management solution. Your expertise will help uncover opportunities to streamline processes, improve accuracy, and drive organizational efficiency. We are looking for an enthusiastic team player who is passionate about helping businesses harness the full potential of their technology solutions. Join us and make a significant difference in the financial operations of our clients. Responsibilities - Engage with clients to understand their accounting and financial needs. - Implement and customize Sage Intacct according to client specifications. - Deliver training and ongoing support to clients to enhance their understanding and use of the platform. - Analyze current financial processes and recommend best practices to optimize Sage Intacct usage. - Collaborate with technical teams to ensure successful system integration and data migration. - Stay current with Sage Intacct updates and industry trends to advise clients effectively.