Stafi

Role Description We are looking for a motivated and results-oriented Customer Service & Lead Generation Specialist to join our dynamic team. In this role, you will play a critical part in driving the growth and market expansion of our services tailored for law firms. Your primary focus will be on building strong relationships with business partners, such as consultancy firms, who recommend or sell Stafi’s services. This role emphasizes strategic partnership development to generate leads and expand our client base. - Identify and build relationships with consultancy firms and other potential business partners who can recommend or sell Stafi’s services to law firms. - Conduct outreach through calls, emails, and networking events to establish partnerships and promote Stafi’s offerings. - Develop tailored partnership proposals and agreements that align with the goals of our business partners and highlight the value of our services. - Foster long-term relationships with business partners to ensure continued collaboration and mutual success. - Collaborate with internal teams to ensure smooth onboarding and service delivery for clients referred by business partners. - Monitor industry trends, competitor activities, and partnership opportunities to inform strategies and enhance Stafi’s market position. - Track partnership performance, sales metrics, and referral activities, adjusting strategies as needed to meet goals. Qualifications - U.S. Visa and availability to travel at least 3 times per year. - Strong background in business development, partnership building, or B2B sales. - Experience working with consultancy firms or developing channel partnerships is highly advantageous. - Knowledge of or experience working with law firms is a plus. - Excellent verbal and written communication skills. - Proficiency in CRM and sales tools (e.g., Salesforce, HubSpot) to track partner activities and performance. - Ability to build rapport and maintain strong, trust-based relationships with business partners and stakeholders. - Self-motivated, driven, and capable of working independently as well as collaboratively within a team. - Creative problem-solving skills and a strong customer-focused mindset. - A background or understanding of legal services is a bonus.

Role Description We’re looking for experienced Billing Specialists with expertise in Collections and QuickBooks Online to join our team. We offer flexible work options to fit your schedule. If you’re detail-oriented, thrive in customer-facing roles, and excel at managing billing operations, we’d love to hear from you! - Prepare and maintain accurate financial records in accordance with U.S. GAAP. - Handle accounts payable and receivable, including reconciliations and reporting. - Prepare monthly, quarterly, and annual financial statements. - Manage and file U.S. tax forms (e.g., federal and state returns, 1099s, etc.). - Ensure compliance with U.S. tax laws and regulations. - Use accounting software (e.g., QuickBooks Online or similar) for bookkeeping and reporting. - Assist with audits and provide supporting documentation as needed. - Analyze financial data and provide insights to support business decisions. - Communicate with clients or internal stakeholders regarding financial matters. Qualifications - Proven experience as an Accountant working with U.S.-based companies. - Strong knowledge of U.S. tax regulations and compliance requirements. - Proficiency in QuickBooks Online or similar accounting software. - Solid understanding of accounting principles (GAAP). - Experience preparing and filing U.S. tax returns and reports. - Strong analytical, organizational, and problem-solving skills. - Exceptional communication skills in English (C1 level or higher) and Spanish (written and spoken). - High attention to detail and accuracy. - Reliable laptop (2017 or newer) and stable internet connection. - Reside permanently in Latin America. Benefits - Long-Term Opportunities: Build a lasting professional relationship with us. - Fully Remote: Work from the comfort of your home—no onsite travel required. - Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. - Wellness Support: Access in-house psychological and wellness coaching services. - Holistic Growth: Free access to coaching programs that support your personal and professional development. - Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.

Role Description We’re looking for experienced Billing Specialists with expertise in Collections and QuickBooks Online to join our team. We offer flexible work options to fit your schedule. If you’re detail-oriented, thrive in customer-facing roles, and excel at managing billing operations, we’d love to hear from you! - Prepare and maintain accurate financial records in accordance with U.S. GAAP. - Handle accounts payable and receivable, including reconciliations and reporting. - Prepare monthly, quarterly, and annual financial statements. - Manage and file U.S. tax forms (e.g., federal and state returns, 1099s, etc.). - Ensure compliance with U.S. tax laws and regulations. - Use accounting software (e.g., QuickBooks Online or similar) for bookkeeping and reporting. - Assist with audits and provide supporting documentation as needed. - Analyze financial data and provide insights to support business decisions. - Communicate with clients or internal stakeholders regarding financial matters. Qualifications - Proven experience as an Accountant working with U.S.-based companies. - Strong knowledge of U.S. tax regulations and compliance requirements. - Proficiency in QuickBooks Online or similar accounting software. - Solid understanding of accounting principles (GAAP). - Experience preparing and filing U.S. tax returns and reports. - Strong analytical, organizational, and problem-solving skills. - Exceptional communication skills in English (C1 level or higher) and Spanish (written and spoken). - High attention to detail and accuracy. - Reliable laptop (2017 or newer) and stable internet connection. - Reside permanently in Latin America. Benefits - Long-Term Opportunities: Build a lasting professional relationship with us. - Fully Remote: Work from the comfort of your home—no onsite travel required. - Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. - Wellness Support: Access in-house psychological and wellness coaching services. - Holistic Growth: Free access to coaching programs that support your personal and professional development. - Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.

Role Description We are looking for a Mid-Level AWS Developer to design, build, deploy, and maintain cloud-native applications and infrastructure on Amazon Web Services (AWS). The ideal candidate has hands-on experience developing scalable applications, working with cloud services, automating deployments, and collaborating with cross-functional teams in an Agile environment. This role requires someone who is comfortable writing production-quality code, troubleshooting cloud-based applications, and contributing to architecture decisions while following security and best practices. Applicants must be based in the LATAM region. Responsibilities - Design, develop, and maintain cloud-native applications on AWS. - Build and maintain RESTful APIs and backend services. - Deploy and manage applications using Infrastructure as Code (IaC). - Create and maintain CI/CD pipelines for automated deployments. - Monitor application performance and optimize cloud resources. - Troubleshoot production issues and implement long-term solutions. - Work with databases, storage solutions, and messaging services. - Implement authentication, authorization, and security best practices. - Collaborate with product managers, designers, QA, and other developers. - Participate in code reviews and maintain high coding standards. - Write technical documentation and deployment guides. - Continuously improve system scalability, reliability, and performance. AWS Services - Required experience with the following AWS services: - EC2 – Deploying and managing virtual servers - S3 – Object storage and file management - Lambda – Building and maintaining serverless functions - IAM – Managing users, roles, and permissions - RDS – Working with managed relational databases - CloudWatch – Monitoring, logging, and troubleshooting applications - Basic familiarity with (preferred): - API Gateway - VPC - CloudFormation or Terraform - ECS (or basic Docker deployments on AWS) Preferred - AWS certifications. - Experience supporting production environments. - Experience with DevOps practices. - Experience designing scalable cloud architectures. - Previous work with international or U.S.-based companies. Benefits - Biweekly payments, free of deductions from our end. - Long-term work relationship perspective. - Fully remote job, 40 hours per week, with 2 days off. - Paid vacation time and recognition of US holidays. - Mental health support and work-life balance culture. - Collaborative and inclusive work environment.

Role Description We are looking for a Quality Assurance (QA) engineer to join our team. As a Quality Assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. The ideal candidate will have a strong systems engineering and software development background to perform functional testing and to execute testing practices. Additionally, the candidate should be detail-oriented, creative, analytical, and research-oriented. We are looking for QA engineers who bring fresh ideas, enjoy learning every day, willing to expand their development skills and solve challenging problems, and make a huge visible impact for our company. Job Duties and Responsibilities - Test current products and identifying deficiencies - Suggest solutions to identified product problems - Investigate product quality in order to make improvements to achieve better customer satisfaction - Plan, create and manage the overall Quality Planning strategy - Collaborate with the Product Development team to ensure consistent project execution - Identify quality assurance process bottleneck and suggest actions for improvement - Oversee continuous improvement projects - Collect quality data - Identify key KPIs for product quality - Prepare and present reports and metrics to Senior Management Qualifications - 2+ years of experience as a Quality Assurance Engineer - 2+ years of experience on Voice over IP applications - 2+ years of experience with a variety of different testing techniques such as UI Testing, Backend Testing, Automated Testing, Test Driven Development Strategies and others - 1+ years of experience with coding using JAVA, Javascript, HTML5, CouchDB, Erlang - 2+ years of experience with software QA tools and processes - A sense of ownership and pride in your performance and its impact on the company’s success - Critical thinker and problem-solving skills - Team player - Good time-management skills - Great interpersonal and communication skills Requirements - Nice to also have: - Experience with JIRA and Agile/Scrum development style - Knowledge of one or more server-side programming languages - Knowledge of VoIP platforms and their features - Linux system administration experience Benefits - Biweekly payments, free of deductions from our end - Long-term work relationship perspective - Fully remote job, 40 hours per week, with 2 days off - Paid vacation time and recognition of US holidays - Collaborative and inclusive work environment

- Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝 - Collect important information to understand client needs and assess how the firm can help. 📝 - Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬 - Complete legal forms and manage records of customer interactions. 📋 - Schedule and coordinate consultations with legal experts. 📅 - Follow up with clients to ensure their needs are met or provide additional support. 🔄 - Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

Role Description We’re hiring Bilingual Paralegals to assist attorneys with a variety of legal tasks, communicate with clients, and contribute to successful case management. - Manage a substantial caseload, ensuring efficiency and accuracy. - Communicate promptly and professionally with clients in English and Spanish. - Assist attorneys with legal memo writing, research, and preparing immigration and other legal forms. - Adhere to firm policies to ensure the best outcome for clients. - Work collaboratively with attorneys and senior legal assistants to meet deadlines. - Analyze case strategies and conduct research for optimal outcomes. - Proofread legal documents for accuracy and clarity. Qualifications - Has at least two years of experience as a legal assistant or law clerk. - Holds a bachelor’s degree in Law. - Is bilingual in English (C1 or higher) and Spanish, both spoken and written. - Demonstrates strong interpersonal, verbal, and written communication skills. - Can work independently on multiple projects with minimal supervision. - Permanently resides in Latin America. - Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. Benefits - Long-Term Opportunities: Build a lasting professional relationship with us. - Fully Remote: Work from the comfort of your home—no onsite travel required. - Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. - Wellness Support: Access in-house psychological and wellness coaching services. - Holistic Growth: Free access to coaching programs that support your personal and professional development. - Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.

Role Description We are looking for a creative, detail-oriented Graphic Designer – Marketing Assistant to join our team. The ideal candidate will have a refined sense of design, the ability to create clean and visually striking assets, and the flexibility to transition seamlessly between different brands and styles. This role also requires strong skills in video editing to support multimedia campaigns. - Develop and execute clean, professional, and brand-aligned graphic designs for digital and print media. - Adapt designs across projects, maintaining consistency while tailoring each to its unique identity. - Collaborate with the marketing team to design assets for campaigns, social media, email marketing, presentations, and websites. - Manage and edit video content, including reels, social media ads, and promotional videos. - Support day-to-day marketing initiatives, ensuring creative assets are delivered on time and meet brand standards. - Stay up to date with design trends, marketing best practices, and emerging tools. - Assist with creative brainstorming, content planning, and campaign execution. Qualifications - Bachelor’s degree in Graphic Design, Marketing, Communications, or related field (preferred but not required with a strong portfolio). - Proven experience in graphic design with a clean, modern, and refined aesthetic. - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere Pro, After Effects, etc.) or equivalent tools. - Experience with video editing for social media and digital campaigns. - Strong understanding of branding, typography, and visual storytelling. - Ability to work on multiple projects across different brands and adapt to varying styles. - Excellent communication and organizational skills. - Detail-oriented with the ability to meet deadlines in a fast-paced environment. Requirements - Knowledge of motion graphics and animation. - Experience with digital marketing platforms (Canva, social media schedulers, email marketing tools, etc.). - Photo-retouching skills. - Great communication skills. Benefits - Biweekly Payments: Guaranteed with no deductions from our end. - Long-Term Opportunities: Build a lasting professional relationship with us. - Fully Remote: Work from the comfort of your home—no onsite travel required. - Paid Time Off: Enjoy 2 weeks of paid leave and recognition of US holidays. - Wellness Support: Access our in-house psychologist and wellness coaching services. - Professional Growth: Benefit from free training, language improvement sessions, and coaching programs. - Exclusive Learning Access: Unlock free access to 200+ continuous improvement courses.

• Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝 • Collect important information to understand client needs and assess how the firm can help. 📝 • Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬 • Complete legal forms and manage records of customer interactions. 📋 • Schedule and coordinate consultations with legal experts. 📅 • Follow up with clients to ensure their needs are met or provide additional support. 🔄 • Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

• Test current products and identifying deficiencies • Suggest solutions to identified product problems • Investigate product quality in order to make improvements to achieve better customer satisfaction • Plan, create and manage the overall Quality Planning strategy • Collaborate with the Product Development team to ensure consistent project execution • Identify quality assurance process bottleneck and suggest actions for improvement • Oversee continuous improvement projects • Collect quality data • Identify key KPIs for product quality • Prepare and present reports and metrics to Senior Management