SPS Commerce, Inc.

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities). • Prospect for new clients through email campaigns, networking, cold calling, and other strategies. • Engage in all qualified leads/opportunities assigned from a variety of teams. • Nurture prospects and current customers; cross-sell and upsell existing subscribers. • Maintain a rolling 90-day pipeline to meet or exceed ARR quota. • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together. • Maintain customer satisfaction; respond to customers in a timely manner; ensure proper alignment with Customer Success. • Document key findings, progress, insights, and pipeline velocity in Salesforce.com. • This position requires approximately 10-20% travel.

Role Description SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! The Director, Price List Operations is a newly created role within our Revenue Operations organization and will be pivotal in standing up this critical function at SPS Commerce. Reporting directly to the VP of Revenue Operations, this leader will serve as the founding owner of pricing governance at SPS — accountable for how the company prices, packages, discounts, and manages commercial offers end-to-end. This role combines strategic ownership with hands-on execution, standing up the team, building the operating model, and delivering immediate impact on pricing governance, discount visibility, and promotional program management. This role sits at the intersection of Product strategy and commercial execution. The Director will serve as the single source of truth for SPS Commerce's pricing architecture — translating product and finance strategy into operational reality across CPQ, CRM, and the broader commercial motion. As SPS undergoes a significant repricing and repackaging of its core fulfillment product, this leader will ensure the execution layer keeps pace with the strategy. The ideal candidate thrives in ambiguous environments, brings deep pricing or commercial operations experience, and can translate analytical insights into policy and system changes that scale across a high-growth SaaS business. This is a builder's role — the successful candidate will be energized by standing up something new, not inheriting something mature. Key Responsibilities - Own Price Lists & Commercial Architecture: - Serve as the single source of truth for SPS Commerce list prices, SKU lifecycle, currency variants, and regional adjustments across CPQ and CRM systems. - Design, maintain, and refresh the discount and approval matrix in CPQ — including authority bands by level (AE, Manager, VP) — and manage operational updates when the sales org structure changes. - Serve as the intake and change management owner for pricing changes originating from Product, Finance, or Sales; establish SLAs, conduct impact analysis, and own rollout communications. - Deliver Pricing Visibility & Analytics: - Build and run a monthly pricing analytics cadence: own the ELT readout built on the existing Salesforce discount dashboard, layering in give/get capture, outlier detection, and policy-driving commentary. - Stand up and govern the give/get taxonomy for discount approvals, ensuring 100% of approved deals carry structured rationale codes (term, scope, timing, competitive context). - Conduct post-hoc exception review and audit of pricing escalations; surface precedent risks before they become unintentional policy. - Govern Promotional Programs: - Own the full lifecycle of promotional programs — intake, design, system enablement, ROI measurement, and sunset triggers — across all active programs and new launches. - Push discount authority down through clear policy and enablement, reducing CCO/CRO-level escalations while maintaining governance and ELT visibility. - Partner with Marketing and Product Marketing on campaign pricing strategy, identifying opportunities to accelerate bookings through targeted promotional levers. - Partner Across the Product–Commercial Seam: - Partner with Product to translate list price strategy, packaging decisions, and SKU launches into operational execution across CPQ and CRM — eliminating post-launch surprises. - Collaborate with Finance on margin policy guardrails, Sales Leadership on deal-level authority, and Tech/IT on CPQ platform integrity and integrations. - Build and maintain strong cross-functional relationships across Product, Finance, Sales, Customer Success, and Engineering — driving alignment without formal authority. - Build & Lead the Team: - Hire, develop, and lead the Price List Operations team as the function grows from an individual contributor model into a dedicated team. - Establish the team's operating model, RACI, charter, and intake processes; codify the function's scope and decision rights with cross-functional partners. - Serve as the hiring manager for future team growth and define the talent profile for the function over time. Qualifications - Bachelor's degree in Business, Finance, Economics, or a related field. - 8–12 years of experience in pricing operations, revenue operations, commercial operations, or a closely related discipline within a B2B SaaS or technology company. - Direct experience owning CPQ systems (Salesforce CPQ preferred), discount approval matrices, and approval workflows at scale. - Proficiency with Salesforce CRM and reporting; demonstrated ability to build and own executive-facing dashboards and narratives. - Proven track record of designing and implementing pricing governance frameworks, approval policies, and give/get taxonomies. - Experience managing or launching promotional programs with structured ROI measurement and sunset processes. - Demonstrated ability to influence and drive alignment across cross-functional teams — Product, Finance, Sales, and Tech — without formal authority. - Exceptional written and verbal communication skills; able to distill complex pricing data into clear, executive-level narratives. - Strong problem-solving skills and intellectual curiosity; seeks to understand patterns and translate them into actionable policy. - Comfortable with ambiguity and a builder's mindset — this role is standing up a new function, not inheriting a mature one. Preferred Qualifications - Experience hiring and building a pricing or commercial operations team from scratch within a new or emerging function. - Familiarity with SKU lifecycle management, product packaging, and list price governance in a multi-product SaaS environment. - Background in or direct exposure to Revenue Recovery, contract compliance, or post-sale commercial programs. - Experience operating within a publicly traded, high-growth technology company. - MBA or equivalent advanced degree preferred. Location This role is open to remote candidates across the U.S. For candidates local to the Minneapolis area, the role follows a hybrid work model with regular in-office collaboration. All applicants will be considered equally regardless of location. Benefits - The salary range for this role is $138,400 – $228,400 + bonus & equity. - Annual incentive program based on individual and/or organizational performance. - Comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Commitment to our Employees At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Supports the U.S. and global employee benefits lifecycle. • Serves as a key contact for enrollments, resource navigation, claims, and wellbeing programs. • Ensures benefit alignment with organizational goals, compliance, and employee retention. • Partners cross-functionally with HR, Payroll, HRIS, brokers, and vendors to optimize operational efficiency and data accuracy. • Administers enrollments, life events, beneficiaries, COBRA, terminations, and claims. • Resolves complex eligibility, enrollment, payroll, carrier, and claims issues. • Coordinates with brokers, carriers, and vendors for seamless administration. • Supports country-specific benefit programs and international vendor relationships. • Analyzes enrollment trends, utilization metrics, and reports to guide strategy. • Prepares metrics, reports, and data analyses using Microsoft Excel.

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) • Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively • Engage in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation) • Nurture prospects and current customers; cross-sell and upsell existing subscribers • Maintain a rolling 90-day pipeline to meet or exceed ARR quota • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values • Maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success • Document key findings, progress, insights, and pipeline velocity in Salesforce.com

Role Description Reporting to the Director of Partnerships, we are searching for a Strategic Channel Sales Manager to help accelerate SPS Revenue Recovery Partnerships Program. The Strategic Channel Sales Manager is an indirect sales role in a high-growth area of SPS Commerce that is a lead generating organization. The Strategic CSM is chartered with developing lasting business relationships with software & Cloud-based companies specializing in ERP, Warehouse Management, and/or Transportation Management. This includes cultivating partnerships directly with software application companies and their independent business partner communities, serving as the primary representative of SPS Commerce to these communities. The Markets that Channel Sales serve change very quickly including new markets and Partners. This rapid change requires entrepreneurial, forward-thinking, innovative sales professionals who are skilled at discovery, prescriptive selling, and managing complex sales cycles. If you're passionate about building relationships, driving results, and thriving in a fast-paced environment, we'd love to hear from you! Key Responsibilities - Partner Development: Develop and execute go-to-market strategies to maximize revenue potential. - Provide exceptional deal support and negotiation expertise for both new and existing partners. - Foster cross-functional collaboration to deliver value and exceed partners’ expectations. - Partner Program Management: Lead the development of a comprehensive partner strategy alongside the partnership's leadership team. - Identify and prospect potential partners, evaluating their suitability for strategic collaboration. - Continuously assess market trends and industry landscapes to uncover new partner opportunities. - Performance Tracking: Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of partner campaigns and identify areas for improvement. - Cross-Functional Collaboration: Collaborate effectively with cross-functional teams such as Sales, Marketing, Product Marketing, and Finance, and ensure synergy across teams. - Act as a bridge between departments, fostering communication and understanding of shared goals. - Implement strategies that enhance collaboration and drive collective success. - Create a thorough annual business plan that details the specific markets, activities, and milestones required to meet sales revenue and lead generation objectives. - Carry forward detailed business plans to senior management and business executives, based on collective value propositions for both companies. - Develop and maintain financial and non-financial metrics to measure the effectiveness of our channel partner relationships, both for SPS Commerce and for our partners. - Leverage your business plan to educate the other departments at SPS Commerce on the goals of your business such that they can participate in and understand their role in assisting you to fully execute on your objectives. - Articulate SPS value proposition for the entire product suite. - Work closely with other SPS sales organizations when independent VARs and/or System Integrators are involved, winning the support of these third-party companies to increase our win rates, and ultimately bringing these partners formally into the SPS Ecosystem. Qualifications - Proven Experience: 8+ years of experience in acquiring and managing strategic partnerships that drove revenue growth, ideally in the B2B SaaS industry, and in a fast-paced scale-up environment. - 8+ years of successful sales experience generated by one’s own hunting/prospecting and selling complex and multi-party service, technology or software solutions into new accounts aligning with the C-suite level. - Stakeholder Management: Excel at building and maintaining relationships with stakeholders at all levels, ensuring everyone is kept informed and engaged. - Adaptability: Thrive in unstructured environments and can quickly adapt to changes. - Strategic Thinker: Ability to see the bigger picture and understand how individual components interact to form a whole. - Communication: Exemplary communication skills, with the ability to articulate partnership objectives, goals, and expectations. Location This role is remote in the US. Compensation The total annualized on-target compensation for this role is $195,000 USD. Benefits SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices. Commitment to our Employees At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Manage the company's global transfer pricing policies, documentation, and compliance to ensure consistency with international standards and local country requirements • Manage and review the preparation and filing of complex international calculations, tax returns, and related forms for FDII, GILTI, FTC, Subpart F, and BEAT (e.g., Forms 5471, 8858, 1118) • Monitor changes in international tax laws and regulations, analyze and model the impact on the Company's tax positions and policies, and provide verbal and/or written communication of conclusions to leadership and other key stakeholders • Prepare and review quarterly and annual foreign income tax provision calculations, memos, account reconciliations, and disclosures in accordance with ASC 740 (US GAAP), IFRS, or other local country reporting standards • Manage non-US income tax compliance and reporting through management of the global tax filing calendar, including coordination of filings with local country accounting and tax advisors • Identify and help maximize international tax incentives and credits including Canadian SRED and e-business credits • Assist with M&A due diligence, post-acquisition integration, and global tax and legal entity structure planning • Partner with treasury team to ensure effective management of global cash pools, including planning and analysis for tax implications of cross-border cash transactions • Provide support on company, finance, and tax strategic initiatives and projects • Assist with the coordination and management of local country tax audits and inquiries from various tax authorities, both US and foreign

Title: Partner Marketing Manager Location: United States Remote Job Description: time type Full time job requisition id R-000829 Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Marketing at SPS Commerce is evolving — and this is your chance to be part of something big. As our business scales and our global reach expands, we’re building a marketing organization that does more than create awareness — we drive demand, deepen relationships, and deliver measurable impact across every stage of the customer journey. We’ve reimagined how we work, combining functional expertise with deep customer insight. Our team is structured around key areas like Brand, Demand Generation, and Product Marketing, and we collaborate through cross-functional pods focused on distinct customer segments — from Retailers and Suppliers to Revenue Recovery & Analytics and Core. We’re seeking a strategic and hands-on Partner Marketing Manager to execute and scale our partner marketing function at a pivotal moment of growth. In this role, you will have a hand in everything from creating joint value messaging and go-to-market assets, to driving demand and enablement programs across the entire spectrum – from strategic to scale partners.  You’ll get to flex your product marketing and programmatic marketing skills across all channels. And you’ll be a critical contributor to building the systems to scale our channel business impact. What You’ll Do: - Own the foundational joint go-to-market assets for strategic partners from concept to completion, quarterbacking the process with input from channel sales, product, product marketing, and partners. - Collaborate closely with SPS integrated marketing to design and execute co-branded campaigns, events, and webinars that increase lead volume and accelerate deal velocity. - Design and implement repeatable joint marketing motions including coordinated campaigns, co-created content, digital activations, and integrated communications that scale efficiently across multiple partner relationships. - Create content and campaign templates that enable partners to activate co-marketing independently while maintaining SPS brand standards and messaging consistency. - Leverage digital channels, partner portals, and marketplace placements to maximize the visibility and reach of joint marketing programs. - Track, report, and continuously optimize ecosystem marketing performance using data-driven insights, ensuring programs deliver strong ROI and clear attribution to pipeline. - Help develop positioning compelling experiences for potential partners to understand why and how to join our ecosystem. Where You’ll Work: This role is remote or hybrid, based on the candidate’s location. For hybrid office locations (Minneapolis, MN), we Succeed Together through in-person collaboration, balanced with remote work to provide flexibility. The role will require occasional travel for onboarding, training, team or company meetings, etc., - estimated around 5%. What You'll Bring: - 2+ years of experience in product marketing, preferably in a B2B SaaS environment - Proven track record of delivering successful messaging, campaigns, and business impact within technology ecosystems and marketplaces. - Exposure to and appreciation for the complexity of driving partner marketing with multiple stakeholders across organizations. - Exceptional written, verbal and visual communication skills, including the ability to distill complex partner value propositions into compelling narratives. - AI aptitude with examples of how you’ve leveraged LLMs and agents to accelerate and optimize your work. - Demonstrated cross-channel integrated marketing experience, activating campaigns across digital, content, events, etc. - Data-driven mindset with experience setting partner marketing KPIs, building dashboards, and reporting on program ROI. - Experience in supply chain, retail technology, or a related industry is helpful but not required What We Offer: At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $79,420- $123,090. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices. Commitment to our Employees: At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Oversee monthly and semi-monthly payrolls for 1,000 APAC employees by collecting, calculating, and reviewing data in the HRIS system • Ensure successful completion of each payroll cycle • Pay all employee-related compensation accurately and timely • Maintain effective internal controls and business continuity plans for all payroll procedures • Respond to and maintain good relationships with employees, vendors, and colleagues • Communicate on payroll-related interdependencies with cross-functional teams (e.g., Finance, HR) • Keep payroll records organized and compliant with retention policies • Determine payroll policies and procedures, including identification of improvements in systems and processes used to enhance the employee experience and efficiencies in payroll administration • Identify payroll discrepancies by collecting and analyzing information • Process and reconcile year-end reporting and adjustments (e.g., allowances, stock compensation, year-end bonuses, fringe benefits, W-2s) • Prepare monthly journal entries and reconciliations necessary to ensure payroll activity is properly recorded in the consolidated financial statements • Train and mentor Payroll Assistants on payroll issues, reporting, taxes, etc.

Role Description As a Customer Success Manager III, you act as a trusted advisor and strategic partner to a portfolio of mid-market and enterprise customers across Europe. You are responsible for driving customer value, adoption, retention, and growth by aligning customer business objectives with our solutions. This role combines hands-on customer engagement with executive-level stakeholder management, ensuring long-term partnerships and measurable outcomes across complex organisations. You will work cross-functionally with sales, product, and delivery teams to deliver a consistent and high-quality customer experience throughout the customer lifecycle. - Develop and maintain long-term customer relationships as the leader of the ongoing account team for customers based throughout Europe. - Build and maintain relationships at the executive level, both with the customer and within SPS. - Increase customer lifetime value by monitoring customer trading partner onboarding, additions, and adoption. - Lead regular business reviews (e.g., QBRs/EBRs) with clear outcomes and next steps. - Identify opportunities to expand customer value (cross-sell, upsell, adoption growth). - Maximize customer lifetime value by aligning with customers to understand their business goals and objectives, creating and managing plans for how SPS and customers achieve that value. - Ensure on-time delivery of products or services per sales contract and provide product feedback to management or development teams. - Accountable for 20-25 accounts in portfolio at any given time, which is a portfolio of mid-market and large enterprise accounts. - Lead change management events. - Communicate effectively with multiple levels of both SPS and the customer, adjusting the message to the audience. - Serve as the go-to person within SPS and the customer organization for general status and updates. - Monitor and facilitate the customer’s adoption of SPS product features and functions in relation to the customer's overall business needs. Qualifications - 5+ years of experience in Customer Success, Account Management, or Consulting, ideally in SaaS or technology. - Excellent verbal and written communication skills in German and English. - Proven ability to manage mid-market and enterprise customers. - Proven success collaborating and building strong relationships with customers. - Experience working closely with C-level / SVP-level executives for customers and executing executive business reviews. - Strong presentation skills. - Excellent organization and time management skills. - Experience with complex, multi-stakeholder environments. - Ability to quickly assess and reassess priorities in a changing environment. - Strong listening skills with a thoughtful approach to addressing customer pain points. - Proven ability to manage customer escalations and drive to desired outcome. Requirements - Proven success driving organization-wide initiatives. - Experience in SaaS, retail, supply chain, or digital platforms. - Background in SaaS, consulting, transformation, or change management. - Experience working in international / European environments. - Master’s degree / Fachhochschule. Benefits - Comprehensive benefits package designed to support employees’ health, well-being, and financial security. - Salary range considers several factors, including education, relevant skills, work history, certifications, location, and more. Company Description At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. We power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• The Consultant I works with a team of professionals responsible for developing standardised solutions for our customers. • This role will research, isolate, diagnose, resolve and follow up on problems for customer change events. • Install, upgrade, test, and configure systems as part of completing the implementation project. • Consult with clients to analyse and verify operational needs, and to understand clients' business objectives and goals • Inform customer and other stakeholders of project progress • Perform post-sale initial technical implementation of technology products • Conduct tasks and assignments as directed • Work under moderate supervision with some latitude for independent judgment • Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues are resolved