Solver

Marketing Coordinator Work From Home Yes Work Remote Yes Location  PH   Work From HomeRemote Role Level: Marketing Coordinator Schedule: Full-time, Remote What You’ll Do (Key Responsibilities) Administrative & Project Support - Provide day-to-day administrative support to the Marketing team, including scheduling meetings, coordinating deadlines, and maintaining shared resources - Organize marketing files and ensure proper documentation of campaign assets, contracts, and creative approvals - Assist with vendor management, including tracking invoices, submitting purchase orders, and coordinating timely payments - Support reporting initiatives by compiling metrics and maintaining dashboards for campaign performance, event attendance, and lead generation Campaign & Event Coordination - Coordinate logistics for marketing campaigns, webinars, trade shows, and internal or external events - Track project timelines and deliverables, ensuring stakeholders remain informed and deadlines are met - Collaborate with content and design teams to gather assets and maintain consistent branding across all channels - Assist with list import file creation and attendee management for webinars and in-person events Digital & Communication Support - Update website content, social media posts, and marketing collateral as needed - Maintain contact databases and support email marketing initiatives and CRM updates - Assist with internal communications by preparing presentations, summaries, newsletters, and stakeholder updates - Maintain CRM data integrity in HubSpot by routinely auditing key contact and campaign fields across the Lead-to-SQL pipeline to ensure marketing reporting is accurate and up to date. What We’re Looking For - Bachelor’s degree in Marketing, Communications, Business Administration, or a related field, or equivalent experience - Minimum 3 years of experience in a marketing, communications, or administrative support role - Strong organizational and time-management skills with exceptional attention to detail - Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint - Familiarity with project management tools such as Asana, Monday.com, Trello, or similar platforms - Experience with CRM and marketing automation platforms such as HubSpot, Salesforce, or Mailchimp is a plus - Experience using content creation tools such as Canva or Adobe Creative Cloud is a plus - Excellent written and verbal communication skills - Self-starter with the ability to work collaboratively while managing multiple projects simultaneously What You’ll Gain - Hands-on experience in a fast-paced marketing environment - Opportunities to contribute to diverse marketing campaigns and initiatives - Exposure to marketing strategy, analytics, and modern digital marketing tools - The opportunity to learn from experienced marketing professionals - A collaborative team culture that values initiative, creativity, and continuous growth Why You’ll Love Working with Us Premium Benefits, Perks & Equipment - Work from home (fully remote role) - Company-provided laptop - Free HMO coverage plus 1 dependent - Welcome gift on Day 1 - Profit-sharing Plan Culture & Team Engagement - Quarterly Kudos Awards - Profit-sharing - Supportive, collaborative work environment built on our CARE values: - Collaborative - Accountable - Results-driven - Enthusiastic Time Off & Work-Life Balance - 10 holidays - 10 vacation leaves - 10 sick leaves - 1 birthday leave

Title: Technical Support Specialist I Location: US Work From Home Remote Job Description: Technical Support Specialist I Department: Support (600) Location: Remote (with occasional travel, department-dependent) Employment Type: Full-Time Citizenship Status: US Citizen or Green Card holder required About Solver Solver is a cloud-based extended financial planning and analysis solution (xFP&A) that increases access to actionable insights beyond the finance department to accelerate better decisions. Our patented QuickStart integration technology enables immediate access to a collection of tailorable templates, allowing finance and management users to optimize their planning, reporting, consolidation, and analysis processes. At Solver, employees dive into cutting-edge technologies and tackle exciting challenges while enjoying a collaborative environment. We empower our employees to become significant contributors to our growth. Solver is transforming how organizations from innovative startups to Fortune 500 enterprises leverage data-driven solutions to achieve smarter, faster, and better decisions. Position Summary Solver is seeking a Technical Support Specialist I to join our Support team. In this role, you will provide initial to Tier 2 technical product support to customers through inbound and escalated channels including phone, email, chat, and video. You will be responsible for handling customer inquiries, diagnosing and resolving technical issues, assisting with lower-level support needs, and escalating more complex concerns to higher-level support or engineering teams. This position requires strong communication skills, problem-solving ability, and a customer-focused mindset. This is an entry-level professional role that operates under close supervision with limited independent judgment, providing an excellent opportunity for growth within the organization. Key Responsibilities - The Technical Support Specialist I will be accountable for the following: - Respond to customer inquiries, issues, and requests via phone, Zendesk, and other support channels in a professional and empathetic manner. - Diagnose technical issues by asking probing questions, analyzing error messages, and identifying root causes. - Provide step-by-step troubleshooting guidance and effective solutions to resolve customer issues. - Maintain working knowledge of the Solver product suite, with emphasis on Reporting, and stay current with product updates. - Escalate complex or advanced issues to higher-level support teams or engineering when necessary. - Clearly communicate technical concepts and solutions to users with varying levels of technical expertise. - Use remote access tools to assist customers directly when required. - Manage multiple customer cases simultaneously and prioritize based on urgency and severity. - Maintain accurate documentation of incidents, updates, and resolutions within support systems. - Provide exceptional customer service across all communication channels. Required Qualifications - The ideal candidate for this role will bring a foundational skill set and relevant experience that supports effective customer support delivery. Essential qualifications include: - Bachelor’s degree (or international equivalent) and 1-3 years of relevant experience, or equivalent combination of education and experience. - Strong customer service and interpersonal skills. - Problem-solving ability with strong attention to detail. - Ability to communicate clearly and effectively in both written and verbal formats. - Basic to intermediate technical troubleshooting skills. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Preferred Qualifications - The following skills and experience are not required but would be considered strong assets: - Experience supporting SaaS or financial software applications. - Familiarity with ticketing systems such as Zendesk. - Experience using remote support tools. - Exposure to reporting tools or financial systems. Compensation & Benefits Compensation: Competitive, based on experience Commission Eligibility: No Benefits Include: - Medical, dental, vision, and life insurance - 401(k) plan with company matching - Paid time off and holidays - Company outings, team-building events, and more - Opportunities for professional development and growth

Role Description Join Solver for Long-Term Career Growth as a Senior Software Engineer III. This role is part of Solver’s long-term investment in building a high-impact engineering presence in the Philippines, working as true peers with our teams in the United States and Scandinavia. Our platform is a mature, enterprise-grade SaaS FP&A solution used by customers worldwide, built on Microsoft Azure, primarily using Kubernetes and Azure SQL PaaS services. As Solver continues to expand its AI-powered capabilities, backend engineers play a key role in building and integrating services that leverage AI models and related agent technologies. What You’ll Do (Key Responsibilities) - Backend Engineering & Platform Development - Design, build, test, and maintain backend services and APIs using C# and ASP.NET Web API running on Azure Kubernetes. - Develop and optimize T-SQL queries and data access layers with a focus on performance, scalability, and reliability. - Build and integrate backend services that support AI-powered product features, including GPT-based workflows and intelligent automation. - System Reliability & Issue Resolution - Investigate and resolve issues across development, QA, and production environments. - Contribute ideas that improve system quality, developer experience, and product innovation. - Collaboration & Technical Leadership - Collaborate closely with engineers across the Philippines, United States, and Scandinavia on shared platform components. - Participate in code reviews, architecture discussions, and technical design sessions. - Mentor and support more junior engineers through technical guidance and constructive feedback. - Ownership & Technical Direction - Engineers in this role are trusted to own features end-to-end and influence technical direction, not just implement predefined requirements. Qualifications - 6+ years of professional backend development experience. - Strong expertise in C#, .NET, and ASP.NET Web API, with experience designing production-grade systems. - Strong experience building RESTful APIs using JSON, serialization patterns, and data transformation. - Strong knowledge of T-SQL, relational databases, and query optimization. - Solid understanding of modern C# features (LINQ, async/await, generics, lambdas). - Experience with cloud platforms (Azure preferred), distributed systems, and containerization. - Strong understanding of application security, secure coding practices, and cloud security best practices. - Experience designing scalable, maintainable backend systems. - Experience with observability tools (logging, tracing, metrics) and performance optimization. - Understanding of concurrency, parallelism, and performance considerations. - Strong problem-solving skills and the ability to communicate technical ideas clearly. - Experience working effectively with distributed or remote teams. Requirements - Experience or strong interest in AI-powered backend systems. - Familiarity with Azure OpenAI, GPT models, embeddings, or semantic search. - Experience with Python for backend services or AI-related workflows. - Experience with microservices, service-oriented architecture, or distributed systems. - Familiarity with Dapper. - ETL or data integration experience. - Experience with containers and Kubernetes. - Front-end experience with TypeScript, Angular, or React. - Personal or open-source projects (e.g., GitHub). Benefits - Work from home (fully remote role). - Company-provided laptop. - Free HMO coverage plus 1 dependent. - Welcome meal on Day 1. - Quarterly Kudos Awards. - Supportive, collaborative work environment built on our CARE values: Collaborative, Accountable, Results-driven, and Enthusiastic. - Paid time off including: - 10 regular holidays. - 10 Service Incentive Leaves (SILs). - 1 extra birthday leave. Company Description Solver is a global leader in cloud-based FP&A software, helping organizations accelerate decision-making with modern planning, reporting, consolidation, and analytics tools. With our patented QuickStart technology, companies gain rapid access to powerful financial insights, trusted by both emerging disruptors and Fortune 500 enterprises. At Solver, we believe in innovation, collaboration, and enabling people to do meaningful, impactful work. Our Philippine team plays a vital role in our global success.

Role Description The Senior Sales Operations Specialist supports the sales organization by driving process consistency, operational efficiency, and effective sales execution across the customer lifecycle. This role ensures timely and accurate handling of sales activities, including: - Order processing - Contract coordination - Documentation management In addition, this role supports sales enablement by: - Maintaining demo environments - Developing and updating enablement materials - Ensuring the sales team has access to current and effective resources The role also contributes to renewal revenue efforts by: - Coordinating renewal communications - Managing follow-ups - Supporting customer retention and migration to Solver’s cloud solutions This is a career-level professional role requiring strong judgment, independence, and the ability to manage complex operational responsibilities with minimal supervision. Qualifications - Bachelor’s degree (or international equivalent) and at least 5 years of relevant experience, or equivalent combination of education and experience - Strong experience in sales operations, sales support, or revenue operations - Proficiency in CRM systems such as HubSpot - Strong organizational and process management skills - Excellent written and verbal communication skills - Strong analytical and problem-solving abilities - Ability to work independently and manage multiple priorities in a fast-paced environment - Demonstrated professionalism, accountability, and ability to collaborate across cross-functional teams Requirements - Order Processing Accuracy and Timeliness - Pipeline and CRM Data Integrity - Reporting Accuracy and Visibility - Process Documentation and Operational Improvement Company Description Solver is a cloud-based extended financial planning and analysis (xFP&A) solution that expands access to actionable insights beyond finance, enabling faster and smarter business decisions. Our patented QuickStart integration technology provides immediate access to customizable templates that streamline planning, reporting, consolidation, and analysis. We foster a collaborative, high-impact environment where employees work on meaningful challenges and contribute directly to company growth. Solver supports organizations worldwide, from startups to Fortune 500 companies, in transforming how they use data to drive decisions.

Role Description Solver is seeking a Software Quality Analyst II to join our growing Software Engineering team. In this role, you will be responsible for: - Driving the execution of manual and exploratory testing. - Analyzing software quality trends. - Identifying and documenting defects. - Collaborating with cross-functional teams to triage issues, validate requirements, resolve complex support escalations, and continuously improve overall product quality. This position requires a mix of technical expertise, strategic thinking, and strong collaboration skills to drive meaningful impact across the business. Qualifications - Bachelor's degree (or international equivalent) and 4 or more years of relevant experience, or a combination of education and years of experience. - Intermediate knowledge of SQL, Postman, and developer tools in browsers. - Strong oral and written communication skills. - Problem-solving and root cause analysis capabilities. - Strong analytical skills with the ability to interpret data and identify trends. - Demonstrates strong communication, collaboration, and professionalism, maintaining composure, respect, and accountability while working effectively with cross-functional teams. - Experience with software quality processes and tools, including documenting test cases and working within quality control life cycles. Requirements - Execute manual and exploratory tests to validate functionality, usability, and alignment with product requirements. - Analyze test results and software quality trends to identify patterns, risks, and opportunities for improvement. - Document clear, detailed defects and issues, providing information developers need to reproduce and resolve problems efficiently. - Collaborate with developers, product managers, and QA team members to understand requirements, address issues, and support smooth release. - Serve as an escalation point for complex support tickets, performing analysis and working with SME and development teams to resolve critical issues. - Contribute to the creation and maintenance of test plans, test cases, and testing documentation, ensuring consistency and clarity across QA processes. - Support regression testing and automation initiatives, identifying opportunities for automation of recurring test cases. - Track and report key quality metrics to help measure project readiness and overall product quality. Benefits - Compensation: $85,000-$100,000 - Commission Eligibility: No - Medical, dental, vision, and life insurance - 401(k) plan with company matching - Paid time off and holidays - Company outings, team-building events, and more - Opportunities for professional development and growth

Role Description Solver is seeking a Partner Development Manager III to join our growing Industry Sales team. In this role, you will be responsible for selling products/services to prospects and customers through partners and act as a point of contact for post-sale, focusing on ongoing customer and partner satisfaction, retention, and growing the Solver business within assigned partners. - Maintain relationships with accounts by visiting partner and occasionally customer sites within assigned territory. - Attend conference/trade shows to collaborate with partners and look for prospects. - Engage with partners and customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. - Respond to partner and client inquiries and offer guidance on appropriate products and services and pricing. - Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. This position requires a mix of technical expertise, strategic thinking, sales, and strong collaboration skills to drive meaningful impact across the business. Qualifications - Bachelor’s degree (or international equivalent) and at least 6 years of relevant experience, or an equivalent combination of education and experience. - Foundational knowledge of Accounting and Finance principles with the ability to converse with stakeholders. - 6+ years related experience and/or training, or equivalent combination of education and experience working in partner or alliance roles within the Microsoft Dynamics, Sage, Acumatica, or NetSuite / ISV ecosystems. - Experience with CRM tools like Microsoft CRM, Hubspot, SalesForce, or similar. - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well. Requirements - Build and maintain strong relationships with existing medium to large sized partners and understand partners' business goals and align them with Solver’s objectives. - Collaborate with partners to develop joint business plans and strategies to achieve mutual growth and revenue goals. - Develop a deep understanding of Solver and educate partners on our offerings and how they can be effectively marketed and sold. - Provide training, resources, and sales support to partners to help them effectively market and sell our products or services. - Ensure partners have access to necessary sales collateral, product information, and training materials. - Track and analyze partner performance against predefined KPIs and targets and implement performance improvement plans as needed. - Stay updated on industry trends, market conditions, and competitive landscape. - Collaborate with marketing teams to develop joint marketing campaigns, promotions, and co-branded materials. - Ensure that partners provide a high level of customer satisfaction by addressing customer issues and concerns promptly. - Negotiate and manage partnership agreements, contracts, and terms. - Ensure compliance with contractual obligations and resolve any disputes that may arise. - Evaluate potential partners based on criteria such as market fit, capabilities, and alignment with your company's values. - Mentor Partner Development Manager II. - Collaborate with internal teams such as sales, marketing, product development, and customer support to align partner strategies with overall business objectives. - Continuously assess and refine partner programs and strategies to adapt to changing market dynamics and partner needs. Benefits - This is a full-time remote role aligned with U.S. business hours. - Flexibility may be required to support collaboration with global teams.

Role Description Solver is seeking a Lead Generation Specialist to join our growing Sales team. In this role, you will be responsible for generating qualified sales leads through proactive outbound outreach across defined accounts, industries, and markets. You will engage prospects, qualify opportunities, and pass sales-ready leads to the Sales team to support pipeline growth and revenue generation. This role is a career development position within the Sales organization. It is not a quota-carrying closing role but is incented based on sales outcomes generated through your outbound efforts. You will operate with moderate supervision while handling increasingly complex prospecting and qualification activities. What You’ll Do (Key Responsibilities) - Lead Generation & Prospect Engagement: - Proactively identify and engage prospective customers through outbound calling, email, and other prospecting channels. - Execute targeted outreach campaigns across assigned industries, accounts, and markets in partnership with vertical leads. - Use targeted and insightful questions to engage decision-makers and position Solver’s solutions at a high level. - Qualification & Opportunity Development: - Conduct initial qualification conversations to understand business needs, challenges, and buying intent. - Determine when prospects are ready for handoff to Inside Sales or Account Executives. - Nurture prospects through ongoing outreach when timing is not yet right. - Sales Systems & Process Execution: - Accurately document all outbound activities, prospect interactions, lead status, and qualification details in HubSpot. - Maintain clean CRM records to support reporting, forecasting, and effective sales handoff. - Follow defined lead qualification and routing processes. - Collaboration & Enablement: - Partner with Sales, Pre-Sales, Marketing, and vertical leads to align on target accounts, messaging, and qualification standards. - Participate in training, coaching, and enablement programs to continuously improve prospecting skills and product knowledge. - Performance & Quality Standards: - Meet defined activity, quality, and lead generation targets. - Contribute to pipeline growth and sales outcomes through consistent, high-quality outbound execution. Qualifications - Bachelor’s degree or international equivalent, or relevant sales development experience. - 2+ years of experience in sales development, lead generation, or outbound prospecting. - Strong communication and customer engagement skills. - Ability to ask insightful questions and qualify opportunities effectively. - Experience using CRM systems such as HubSpot. - Strong organization, follow-up, and process discipline. - Ability to work under moderate supervision while managing multiple outreach campaigns. Benefits - Work from home (fully remote role). - Company-provided laptop. - Free HMO coverage plus 1 dependent. - Welcome gift on Day 1. - Profit-sharing Plan. - Quarterly Kudos Awards. - Supportive, collaborative work environment built on our CARE values: Collaborative, Accountable, Results-driven, and Enthusiastic. - Paid time off including: - 10 holidays. - 10 vacation leaves. - 10 sick leaves. - 1 birthday leave. Company Description Solver is a global leader in cloud-based FP&A software, helping organizations accelerate decision-making with modern planning, reporting, consolidation, and analytics tools. With our patented QuickStart technology, companies gain rapid access to powerful financial insights, trusted by both emerging disruptors and Fortune 500 enterprises. At Solver, we believe in innovation, collaboration, and enabling people to do meaningful, impactful work. Our Philippine team plays a vital role in our global success.

Role Description Solver is seeking an Operations Coordinator to join our Consulting team and support operational and project coordination activities. In this role, you will provide administrative and operational support across project setup, billing processes, documentation, scheduling, and reporting. You will help ensure projects are executed in alignment with contract terms, timelines, and internal processes. This position is designed for early-career professionals building experience in operations and coordination. You will work under close supervision while developing proficiency in operational systems, billing workflows, and cross-functional collaboration. What You’ll Do (Key Responsibilities) - Project Setup & Documentation: - Create and configure new projects in Replicon, ensuring accurate project structure, billing rates, codes, budgets, resources, and timelines. - Maintain organized project folders and ensure Statements of Work and Change Orders are stored correctly. - Validate that all required documentation is completed before project kickoff or scope changes. - Billing & Financial Coordination: - Own daily, weekly, and monthly billing activities including reviewing consultant time, approving billable entries, and preparing billing batches. - Coordinate with Accounting to ensure invoices are accurate and issued on time. - Identify potential billing issues early and escalate to Project Managers or department leaders as needed. - Operations & Communication: - Monitor and triage the operations inbox daily to ensure customer requests, project updates, and internal inquiries are addressed promptly. - Manage DocuSign envelopes for Statements of Work, change orders, and other operational documents, tracking status and signatures. - Act as a central communication point between consultants, Project Managers, Sales, Customer Success, and other stakeholders. - Project Coordination & Reporting: - Support Project Managers with consultant scheduling and availability coordination. - Gather project updates and consolidate information for status reporting. - Monitor project timelines and activities, flagging risks, delays, or documentation gaps. - Process Support & Improvement: - Contribute to operational process improvements, templates, reporting, and internal documentation. - Support earned value tracking, budget review, cost analysis, and change-of-scope impact analysis as directed. Qualifications - Bachelor’s degree or international equivalent, or relevant operations or project coordination experience. - At least 1-3 years of experience in operations, project coordination, PMO, or a related role. - Strong organizational skills with high attention to detail. - Customer service mindset with the ability to respond professionally to internal and external stakeholders. - Proven problem-solving skills and ability to analyze information and recommend solutions. - Strong interpersonal skills with the ability to collaborate across teams and manage competing priorities. - Clear and effective written and verbal English communication skills. - Ability to work under close supervision while developing operational and coordination skills.