DescriptionWe are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. Our product suite has evolved from a Work Operating System into an AI-first Work Platform, bringing generative AI deeply into workflows, low-code/no-code tooling, and autonomous agents. We’re democratizing software creation so that anyone can turn ideas into custom, secure applications with simple language. monday vibe is a breakthrough in this journey, an AI-powered no-code app builder that transforms natural language prompts into fully functional, secure custom applications on the monday.com platform. About The RoleWhat You’ll Do As Senior AI Product Manager for monday vibe, you will: Lead the vision and strategy - Define and refine the product vision and roadmap for monday vibe as a core pillar of our AI product ecosystem. - Partner with executive leadership to align product strategy with broader company goals for AI-driven workflow transformation. Drive innovation for AI app creation - Own idea generation, experimentation, prototyping, and validation of new features that push the boundaries of generative AI for no-code platforms. - Translate market trends and customer insights into product features that deliver exceptional user value. Deliver and scale impact - Lead cross-functional teams (engineering, design, data science, analytics, GTM) to ship high-quality features with speed and rigor. - Define success metrics and use both quantitative data and qualitative insights to guide decisions. Collaborate deeply across the org - Partner with other product teams to ensure monday vibe integrates seamlessly with Work OS, AI Agents, automations, analytics, and enterprise standards. - Work closely with go-to-market and customer success teams to support adoption, feedback loops, and education. RequirementsCore Experience - 5+ years of product management experience, ideally in AI-driven platforms - must - Bachelor’s degree in Computer Science, Engineering, or comparable experience - must - A deep understanding of generative AI technologies, including prompt engineering, model behavior, and AI UX patterns. - You possess natural ownership abilities and entrepreneurial qualities - you’re self-driven and you feel comfortable motivating, leading, and making decisions without consensus Skills That Make You Successful - Strong communicator, you can explain complex decisions clearly and influence cross-functional partners. - Data-driven thinker, you know how to measure, interpret, and act on product signals. - Creative problem-solver, you thrive on ambiguity and tackle hard problems with pragmatic solutions. Nice-to-Have - Background in no-code/low-code tooling, platform products, developer experience, or AI product ecosystems. - Technical background or experience working with data science and machine learning teams. Why This Role Matters At monday.com, AI isn’t an add-on, it’s a foundational shift in how software is built and how work gets done. monday vibe sits at the core of this transformation, making custom app creation accessible through language, not lines of code. You’ll be leading a product that: - Democratizes software creation across teams of all sizes. - Accelerates digital transformation by reducing dependency on engineering for internal tools. - Amplifies customer impact by enabling secure, scalable apps that live on the monday platform. This role is a rare opportunity to shape the future of work automation and AI-driven product creation in a fast-growing global SaaS company. #LI-DNI

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. The Role CertifID is on a mission to make payment fraud impossible. Every year, billions of dollars disappear from real estate closing tables and we are the company that stops it. We are winning. Revenue is growing, customers are expanding, and the product is working. The gap between where we are and where we could be is an activation, adoption, and expansion problem. Most of the value CertifID delivers sits latent inside accounts that have never reached it. The title officer who onboarded six months ago and still only uses a few products. The enterprise account whose ops team adopted the tool but whose agents never did. That is the problem this role exists to solve. The Growth PM starts with customers who are failing to reach value, understand exactly where and why the experience breaks down, build the hypotheses, and run the experiments to close the gap. They find the lever that moves the number and pull it, repeatedly, until the team has internalized the discipline. The right person for this role will carry earned conviction into every room because they will have done more rigorous discovery on commercialization metrics than anyone else at the table. They will have talked to more customers, built cleaner hypotheses, and stress-tested their own assumptions before presenting them. When you are doing this job at its best, you will know it because the team will start bringing experiments to you, rather than the other way around. Why We Are Hiring This Role Now The core product works. Wire fraud protection is best-in-class and customers who stay, stay. But CertifID is more than a fraud prevention tool. The participant experience is expanding. The payment surface is expanding. The opportunity to become a platform a title company cannot operate without is in front of us. What we do not have is a single person who owns the question of why customers do not reach full value, and who operates with the urgency and rigor to close that gap systematically. This role exists to be that person. What You Will Do Start With Customers Every growth hypothesis at CertifID begins with a customer who is failing to reach value or could be maximizing value in new ways. You will be in direct conversation with buyers, sellers, homeowners, title officers, closing coordinators, developers and other real estate participants weekly to understand exactly where the experience breaks down and why. That upstream work is what separates experiments worth running from noise dressed up as rigor. Own the Growth Model Define the funnel, instrument what is missing, and make the biggest drops visible to the team. The growth model is not a dashboard you maintain. It is the operating framework the product team navigates by. Every month, the picture of where growth comes from should be clearer because you made it clearer. Run Experiments With Earned Conviction You will run experiments because you have done the discovery to know which ones matter. For every test you will: - Form a hypothesis grounded in direct customer evidence - Instrument measurement before launch - Present results with a clear recommendation within days - Act on the finding and move to the next question Quality of insight > volume of insight. Fewer experiments with sharper hypotheses beat a high-cadence A/B testing machine every time. Drive Activation and Expansion CertifID has multiple products and a growing participant surface. You will identify where accounts can expand, understand the behavioral and experience reasons behind the stall, and build the interventions that move them forward. Expansion revenue is a direct output of this work. Operate Across the Closing Ecosystem Growth at CertifID is unusually complex. Buyers and sellers experience it at the moment of highest financial stress and need quick, secure coordination with realtors, lenders, title agents, inspectors and other 3rd parties. You will navigate that web with fluency, working across sales, CS, marketing, and engineering to find and close the gaps that matter most. What You Will Bring - Proven growth depth. 5 to 8 years in product with at least 3 years owning activation, retention, or expansion metrics as primary outcomes at a B2B2C SaaS company. You have operated in a vertical SaaS or fintech context where the buyer and the end user are different people. You understand what enterprise adoption actually requires. - Customer-led discovery. You have a regular practice of direct customer contact that informs your hypotheses. You can run interviews, synthesize behavioral patterns, and translate qualitative insight into testable assumptions. - Experiments that changed decisions. In your first interview, you will describe three findings that altered a roadmap, a pricing strategy, or a go-to-market motion. Not experiments you shipped. Findings that changed something. - Analytical fluency. You can write SQL, build a funnel in Amplitude or Hex, and read a cohort analysis without support. You use data to stress-test your own hypotheses before you bring them to others. Building with AI is a given. - Earned conviction under pressure. When a VP pushes back on a result because it contradicts their intuition, you do not hesitate. You know the difference between a legitimate methodological challenge and someone who does not like the answer. What Good Looks Like MONTH ONE You have talked to at least fifteen customers and have a working growth model. Funnel stages are defined, instrumentation gaps are identified, and you have a grounded point of view on where the biggest drops are. You are presenting it to the CPO and ELT before your fourth week ends. It does not need to be perfect. It needs to be real. MONTH TWO You have shipped your first experiment, grounded in something a customer told you. Shipped it, measured it, presented the result with a recommendation. The recommendation gets acted on. MONTH THREE Four experiments in flight or completed. At least one has changed a roadmap decision. At least one has been wrong and you have said so clearly. The team has raised its bar for what counts as evidence before building. MONTH SIX Activation rates among new accounts are measurably higher than when you joined. You have a documented onboarding-to-adoption playbook that CS and product both operate from. Expansion revenue per account is a metric the team reviews weekly and you own it. MONTH TWELVE Growth is a function, not a person. The PM team runs experiments without being asked. Customer contact is a habit, not a project. You have built something that outlasts your individual attention. What We Offer - Flexible vacation - 12 company-paid holidays - 10 paid sick days - No work on your birthday - Health, dental, and vision Insurance (including a $0 option) - 401(k) with matching, and no waiting period - Equity - Life insurance - Generous parental paid leave - Wellness reimbursement of $300/year - Remote worker reimbursement of $300/year - Professional development reimbursement - Competitive pay - An award-winning culture Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We evolve collectively and individually as we grow by leaning into the core values that define us. As we grow, we embody GRIT—collectively and individually—to raise the bar and influence outcomes in everything we do. Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins

• Serve as the primary point of contact for internal and external stakeholders, including clients, to understand and document their needs. • Run focused workshops and discovery sessions to rapidly gather requirements — favouring quick alignment over prolonged meeting cycles. • Create clear, comprehensive requirement documents, supported by diagrams (using LucidChart). • Work with the Product and Architecture team to translate complex user journeys, workflows and business requirements into clear, actionable requirements including epics, features and user stories. • Create high-level prototypes, wireframes, and mockups to explore and validate solutions with stakeholders before development begins — leveraging tools like Claude to rapidly produce first drafts of dashboards and prototypes. • Own all non-technical design and decision-making — resolving the what and the why upfront so that engineers receive clear, unambiguous requirements and can focus on execution. • Use prototypes to narrow down requirements, reduce ambiguity, and accelerate alignment between business stakeholders and engineering. • Translate validated prototypes and business requirements into a well-defined product backlog with epics, user stories, and tasks. • Own the team’s Jira project, defining the ticket structure, workflows, and configuration to ensure maximum clarity and efficiency. • Facilitate design sessions with engineers to agree on a technical approach, and collaborate with the architecture team to review and approve the final designs. • Ensure the outcomes of these sessions are converted into actionable Jira tickets. • Own the tech product backlog: prioritise features, enhancements, and technical debt based on value, risk, and effort. • Act as a delivery manager by overseeing the end-to-end lifecycle of features in Jira, from initial ticket creation to production release. • Keep track of project progress against deliverables, and manage release schedules and versions within Jira. • Own and lead the product/project backlog creation, grooming, and product demos; ensure timely delivery of features with high quality. • Act as a key stakeholder in release planning, go-to-market strategies, and post-launch support. • Create and distribute clear and comprehensive release notes for stakeholders after each deployment. • Drive the project forward through focused check-ins and sprint ceremonies — keeping meetings short, outcome-driven, and only when necessary. • Own and maintain the AI product roadmap, ensuring it reflects business priorities, team capacity, and strategic goals. • Track deliverables across all AI projects, providing visibility to leadership and stakeholders on progress, risks, and dependencies. • Establish and maintain reporting mechanisms (dashboards, status updates) to keep all parties informed on roadmap execution — using Claude to draft and iterate on dashboards quickly. • Proactively identify gaps, blockers, or misalignment across AI initiatives and drive resolution. • Take full end-to-end ownership of product and delivery processes — from requirements through to release and retrospective. • Identify where processes are missing, undefined, or inefficient, and take the initiative to design and implement them. • Build sustainable, well-documented processes that enable the receiving team to operate independently once handed over. • Equip stakeholders with the tools, training, and documentation they need to own the process going forward, freeing the AI team to move on to the next initiative. • Continuously evaluate and improve existing workflows to increase team velocity, quality, and predictability. • Create and maintain living documentation for our projects and systems. • Champion the use of AI tools — particularly Claude — across the team to automate repetitive tasks, draft documents, generate first-version prototypes and dashboards, and make everyone’s work more efficient. • Collaborate with product, architecture, engineering, UI/UX design, data insights and clinical teams to deliver high-impact digital health products.

Role Description We’re looking for a Principal Platform Product Manager to own our banking core platform, the foundation that powers all deposit and lending products. This role will set the long-term product strategy for how we build, scale, and evolve our financial products, while also partnering closely on a critical migration from our legacy core to a modern, real-time platform. You’ll operate at the intersection of product, engineering, and the business, driving high-impact decisions in a regulated environment. This is a highly strategic, hands-on role suited for someone who thrives in complexity and brings strong product judgment to ambiguous problems. Key Responsibilities - Own and drive the long-term product vision and strategy for our core platform evolution, including setting priorities and defining success criteria. - Partner closely on the migration to Finxact by making product recommendations and decisions to enable crisp execution. - Define how legacy system behaviors translate to a modern, real-time architecture, including key tradeoffs (functional parity vs. intentional improvements). - Act as the product owner of the banking core platform, driving decisions across accounts, transactions, balances, statements, and entitlements. - Collaborate with another Product Manager who owns the customer experience. - Lead cross-functional alignment across Engineering, Operations, Compliance, Risk, and Go-To-Market teams to ensure a seamless and compliant transition. - Coordinate platform readiness across external vendors and integration partners, including payment rails, aggregators, and digital banking providers. - Own and evolve the post-migration platform vision and roadmap, prioritizing capabilities that drive customer value, operational efficiency, and long-term scalability. - Ensure the platform meets ongoing regulatory, compliance, and reliability standards, including uptime, auditability, and data integrity. - Partner with internal teams to build and improve back-office tooling and workflows that support servicing, operations, and customer experience. - Contribute to new product development and identify opportunities to leverage automation and AI across internal and customer-facing systems. - Define the banking core strategy to enable seamless integration between the Panacea core and each new sponsor bank core as partnerships expand. Qualifications - 8+ years of product management experience, including ownership of complex platforms or systems. - Strong background in fintech, banking, or lending, with experience working on or alongside banking core systems. - Experience with Fiserv Finxact strongly preferred (or similar modern banking cores). - Proven experience operating in regulated environments (KYC, AML, BSA, PCI, SOC, etc.). - Demonstrated success leading large-scale, cross-functional initiatives or system migrations. - Experience working in high-growth or ambiguous environments. - Ability to influence executive stakeholders and contribute to strategic decision-making. Skills & Competencies - Strong product judgment with the ability to drive both discovery and execution. - Systems thinker with experience navigating complex, interconnected platforms. - Experience working in Agile environments (Scrum/Kanban); Agile or Scrum certification a plus. - Ability to operate effectively in high-ambiguity environments. - Proven cross-functional leadership and stakeholder alignment skills. - Excellent communication skills across technical and non-technical audiences. - Technical fluency and ability to partner closely with engineering teams. - Solid understanding of regulatory and compliance considerations in financial products. - High ownership mindset with a bias toward action and results. - Adaptable, solutions-oriented, and comfortable with rapid iteration. Benefits - Unlimited PTO - Medical/dental/vision insurance - Competitive 401(k) match - Paid parental leave - And more.