Role Description Spreetail is looking for a detail-oriented and proactive Customer Success Specialist to support our Account Management Team in delivering exceptional customer experiences and driving performance. In this role, you’ll handle day-to-day operations such as: - Order management - Delivery coordination - Returns and reships - Maintaining customer data You will also serve as a key point of contact for escalations from platform partners. How you will achieve success: - Provide day-to-day support to the Account Management Team, helping the team meet individual and collective performance targets. - Support daily operations, including: - Coordination of delivery dates - Handling of complaints - Return & Reship requests - Maintenance of existing customer relationships and master data - Order entry and order management - Effective communication and coordination between various internal and external stakeholders to ensure that customer requirements are met. - Act as a point of contact for customer service escalations from key platform service brand partners, ensuring timely and high-quality issue resolution. - Identify process gaps within the team and help develop and implement initiatives to improve service quality continuously. Qualifications - Experience in strategic operations, outbound/inbound transportation, fulfillment operations. - Communicate fluently in both Mandarin and English (written and spoken) to effectively engage with partners and internal stakeholders. - Collaborate cross-functionally to drive results, ensure alignment, and hold team members accountable for performance. - Proactively identify business opportunities and independently drive initiatives that improve performance and outcomes. - Apply strong attention to detail and analytical skills to interpret data accurately and inform decision-making. - Thrive in a fast-paced environment by staying highly organized, adapting quickly to change, influencing others, and managing multiple priorities effectively. Requirements - Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. - Spreetail will never ask candidates for money during the recruitment process. - Please reach out to [email protected] directly if you have any concerns. - Emails from @spreetailjobs.com are fraudulent. Benefits - #LI-Remote Company Description We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Care Team Coordinator - South Region Job Description: - Remote, Michigan, United States - Employees can work remotely - Full-time - Shift: Day Shift - Status: PRN Company Description Location: Remote ***MUST LIVE IN MICHIGAN*** Schedule: PRN - As needed Monday - Friday on Days More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You - Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life - Work with the care manager to ensure patients receive the care they need and that they understand their medical condition, medication, and other instructions. Be a liaison between patients and the healthcare system. - Interaction with patients is expected to be friendly, appropriate, and accurate. As a direct contact with patients and families, this individual must create a professional image through outstanding telephone courtesy, pleasantness, the ability to keep their composure and the use of judgment and tact in dealing with others. - Assist with transitional care calls, medication reconciliation and documentation. - Enter orders from the provider(s) accurately and in a timely manner. - Documenting and updating pertinent medical record requirements, coding and filling out insurance forms. - Scheduling appointments. Qualifications What’s Required - Medical Assistant minimum requirements: - Must be Certified, Registered, or credentialed as a medical assistant. - Certification with the American Association of Medical Assistants is preferred. BCLS/CPR Certification preferred. - LPN minimum requirements: - Graduate of an approved accredited LPN program. Current Practical Nurse license in the State of Michigan, in good standing. BCLS/CPR certification Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Reporting to the Vice President, Global Strategic Customers - Elevate, the mission of the Director - AMS Strategic Engagements (Large Deal Pursuits) is to drive ServiceNow's long-term revenue growth and profitability through larger and more strategic transactions across our Americas business. The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals. Director, AMS Strategic Customer Engagements, Public Sector - Elevate will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams to close some of our most complex and strategic deals. The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. The Director - AMS Strategic Engagements (Large Deal Pursuits) will become an expert in the contractual aspects of ServiceNow's business, and be able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer. The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow's overall transformation effort to establish the best Enterprise salesforce in the industry. Priorities & Responsibilities - Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M+ NNACV opportunities, tracking deal progression, and escalating risks/needs to senior leaders as needed - Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities - Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures, operational opportunities, references and content on attractive themes like Digital Transformation or Artificial Intelligence) - In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close - Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers - Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 9 + years of experience in the software industry - 5 + years of consultative direct sales experience into Enterprise accounts, preferably selling SaaS and with progressive client-facing responsibilities - Experience in Large Deal or Corporate Strategy/Business Development experience, supporting complex transactions such as M&A, IP Acquisition, Revenue Share Models, etc. a plus - Conversant in all emerging trends in IT and Business - Demonstrated coaching and mentoring experience - Team player of unquestionable integrity, credibility, and character - Experience within a large organization; ability to quickly establish trust-based relationships internally to get support for customer sales objectives - Strong leadership, problem solving, and decision-making abilities - Ability to interface and negotiate with senior client executives - Excellent presentation and communication skills - Organizational and analytical skills - International work experience - Continuous improvement and growth mindset Measure of success - Large & complex closed deals > $10M + - Customer Feedback & NPS For positions in this location, we offer a base pay of $189,210 - $312,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

• Own the strategic customer journey across Onboarding, Adoption, Retention, and Expansion • Ensure seamless handoffs and alignment between onboarding and ongoing Customer Success motions • Drive faster time-to-value and successful customer activation • Establish consistent customer experience standards across all strategic accounts • Identify opportunities to improve customer lifecycle management and operational efficiency • Coach, mentor, and support Strategic Customer Success Managers and Onboarding Customer Success Managers • Partner with Sales to improve customer handoffs and expectation setting during the buying process