Scale Virtually VA

Role Description We are seeking an experienced Spanish-Speaking Property Management Virtual Assistant to support the daily operations of our residential rental portfolio. This is a fully remote contractor position supporting a U.S.-based property management business. The ideal candidate has hands-on experience coordinating tenants, vendors, maintenance requests, rent tracking, and lease administration. You should be highly organized, detail-oriented, and comfortable managing multiple priorities while working independently during U.S.-aligned business hours. Key Responsibilities - Manage property listings across rental platforms, including updating pricing, availability, photos, and descriptions. - Respond promptly to tenant inquiries and coordinate property showings. - Process rental applications and assist with tenant screening and lease preparation. - Coordinate move-ins, move-outs, inspections, and onboarding documentation. - Track rent payments, send payment reminders, and maintain accurate financial records. - Coordinate maintenance requests with tenants and vendors and monitor repairs through completion. - Track lease renewals, notices, and important property deadlines. - Maintain accurate records across CRM systems, email, and property management platforms. - Coordinate utility setup, transfers, and account updates during tenant transitions. - Assist with rental market research and pricing recommendations. Qualifications - Fluent Spanish (spoken and written). - Previous experience in residential property management. - Experience communicating directly with tenants and vendors. - Strong organizational and time management skills. - Ability to manage multiple tasks while maintaining accuracy. - Excellent written and verbal communication skills. - Comfortable working independently in a remote environment. - Available to work U.S.-aligned business hours. - Reliable internet connection and a professional home office setup. Preferred Experience - Experience with one or more of the following is preferred: - TurboTenant - Zillow Rentals - Furnished Finder - Facebook Marketplace - GoHighLevel CRM - Google Workspace - Monday.com - MLS systems - Online banking or payment platforms What We're Looking For - Takes ownership of day-to-day operations. - Communicates professionally with tenants, vendors, and team members. - Follows established processes while identifying opportunities for improvement. - Maintains accurate documentation and follows through on assigned tasks. - Works well in a fast-paced, detail-oriented environment. Position Details - Fully remote contractor position - Long-term opportunity - U.S.-aligned working hours - Performance-driven, collaborative environment

Role Description We are seeking experienced Virtual Professionals based in the Philippines. This is a fully remote opportunity for a Supervisor & Project Manager (Food Supply Chain Operations). Applicants who include a short introduction video with their application will receive priority consideration. Because this position operates in a remote environment, candidates must be comfortable participating in video meetings and maintaining clear verbal communication. Qualifications - Demonstrated experience in operations management, customer service leadership, supply chain coordination, project management, or similar execution-focused roles - Ability to manage communication and expectations across buyers, vendors, and internal teams simultaneously - Strong English communication skills with the ability to remain professional under pressure - Proven ability to resolve operational issues independently before escalating - Exceptional attention to detail in documentation, order management, and system maintenance - Comfortable working in dynamic environments where priorities and circumstances change frequently - Strong action-oriented mindset with the ability to make progress without waiting for direction - Ability to remain organized, composed, and solutions-focused during operational challenges Requirements - Candidates who depend on step-by-step instructions or consistently avoid ownership of operational issues will not be a strong fit for this role. Benefits - PTO - HMO - Fully Remote Work

Role Description You will be responsible for rebuilding and operating the business development function for a 38-year-established MEP engineering firm that has traditionally generated opportunities through referrals and existing relationships. At present, there is no formal outbound strategy, limited follow-up structure, and no centralized process for managing business development activities. Your responsibility is to create and maintain forward momentum by: - Reconnecting with architects, developers, and historical contacts - Generating meaningful outbound engagement opportunities - Gathering market intelligence from industry decision-makers - Maintaining consistent follow-up without external prompting - Removing day-to-day business development coordination demands from the stakeholders You will interact directly with senior professionals across architecture, development, engineering, and construction sectors. This requires sound judgment, strong communication skills, and the ability to operate independently. Success in this role requires initiative. Candidates who depend heavily on scripts, rigid workflows, or detailed outreach instructions will struggle in this environment. Filtering Signal: This role is not designed for individuals who rely on volume-based outreach, scripted conversations, or prebuilt engagement sequences to be effective. Qualifications - Demonstrated experience in outbound business development utilizing both phone and email outreach within AEC, engineering, construction, or closely related industries - Comfortable communicating with senior-level professionals including architects, developers, consultants, and project stakeholders - Ability to initiate and guide conversations without relying on prepared scripts or templates - Proven capability to build, organize, and maintain business development processes independently - Strong written communication skills with experience producing executive-level correspondence - Excellent documentation habits, including tracking discussions, insights, action items, and follow-up requirements - Able to work effectively in ambiguous environments and bring structure to unorganized processes Requirements - Candidates requiring daily direction, extensive supervision, or detailed task-by-task instruction are unlikely to succeed in this role Benefits - PTO - HMO - Fully Remote Work Position Details - Remote (Philippines-based) - Alignment with US Pacific Time working hours required - Independent contractor engagement - Flexible asynchronous work environment with expected responsiveness during working hours - Direct interaction with executive leadership, including President-level communication Application Instructions Applicants must submit: - A 1–2 minute introduction video - Written Response: "You are contacting an architect who requested a proposal approximately two years ago but ultimately did not proceed. Write your exact opening message or explain your call approach for restarting the conversation, and describe the reasoning behind your approach." We are evaluating: - Conversational judgment and communication skills - Ability to engage effectively with senior stakeholders - Capability to reactivate dormant professional relationships - Clarity of thinking and decision-making in ambiguous situations

Role Description You will be responsible for rebuilding and operating the business development function for a 38-year-established MEP engineering firm that has traditionally generated opportunities through referrals and existing relationships. At present, there is no formal outbound strategy, limited follow-up structure, and no centralized process for managing business development activities. Your responsibility is to create and maintain forward momentum by: - Reconnecting with architects, developers, and historical contacts - Generating meaningful outbound engagement opportunities - Gathering market intelligence from industry decision-makers - Maintaining consistent follow-up without external prompting - Removing day-to-day business development coordination demands from the stakeholders You will interact directly with senior professionals across architecture, development, engineering, and construction sectors. This requires sound judgment, strong communication skills, and the ability to operate independently. Success in this role requires initiative. Candidates who depend heavily on scripts, rigid workflows, or detailed outreach instructions will struggle in this environment. Filtering Signal: This role is not designed for individuals who rely on volume-based outreach, scripted conversations, or prebuilt engagement sequences to be effective. Qualifications - Demonstrated experience in outbound business development utilizing both phone and email outreach within AEC, engineering, construction, or closely related industries - Comfortable communicating with senior-level professionals including architects, developers, consultants, and project stakeholders - Ability to initiate and guide conversations without relying on prepared scripts or templates - Proven capability to build, organize, and maintain business development processes independently - Strong written communication skills with experience producing executive-level correspondence - Excellent documentation habits, including tracking discussions, insights, action items, and follow-up requirements - Able to work effectively in ambiguous environments and bring structure to unorganized processes - Candidates requiring daily direction, extensive supervision, or detailed task-by-task instruction are unlikely to succeed in this role Requirements - Reconnect with architects, developers, consultants, and previous proposal contacts using relevant context rather than generic messaging - Review proposal records, CRM history, and prior communications to understand relationship background before initiating contact - Conduct outbound outreach through RingCentral, email, and other approved channels without requiring scripts or ongoing approval - Adjust conversations naturally based on stakeholder responses and business opportunities - Move interested prospects toward meaningful next steps such as meetings, calls, or in-person discussions with the President - Document after every interaction: conversation outcome, agreed next action, relationship insights (timing, pricing considerations, trust level, competitive landscape, decision factors) - Establish and maintain a structured outreach tracking process when systems are incomplete or nonexistent - Independently manage follow-up schedules, relationship stages, and communication history - Ensure follow-up commitments are completed without reminders - Reprioritize outreach efforts based on leadership direction, market conditions, and opportunity quality - Maintain CRM records and tracking tools that remain organized, current, and easy to understand - Engage directly with architects, developers, consultants, and industry decision-makers - Communicate professionally and confidently without dependence on scripts - Ask thoughtful business-development questions, including reasons proposals were not selected, project budget limitations, anticipated decision timelines, and factors influencing competitor selection - Gather actionable market intelligence that can support future business development efforts - Research organizations prior to outreach, including leadership teams, active projects, market position, and strategic focus - Identify prospects that align with the firm's engineering capabilities and target project profile - Prioritize relationship quality and long-term opportunity potential over outreach volume - Screen out low-probability or poorly aligned opportunities before resources are invested - Coordinate meetings and discussions between senior stakeholders and the President - Draft concise, executive-level communications that reflect the President's communication style - Organize incoming documents, proposals, correspondence, and supporting materials - Monitor deadlines, follow-up commitments, and outstanding requirements across active opportunities - Prepare organized information to support invoicing processes and QuickBooks-related administrative tasks - Monitor LinkedIn communications and identify potential opportunities for engagement - Surface partnership opportunities, project leads, and strategic connections from inbound activity - Maintain current project references, qualifications, marketing collateral, and firm information - Collect recurring market feedback and communicate trends, concerns, and opportunities to leadership Benefits - PTO - HMO - Fully Remote Work Company Description Remote (Philippines-based). Alignment with US Pacific Time working hours required. Independent contractor engagement. Flexible asynchronous work environment with expected responsiveness during working hours. Direct interaction with executive leadership, including President-level communication. Application Instructions Applicants must submit: - A 1–2 minute introduction video - Written Response: "You are contacting an architect who requested a proposal approximately two years ago but ultimately did not proceed. Write your exact opening message or explain your call approach for restarting the conversation, and describe the reasoning behind your approach." We are evaluating: - Conversational judgment and communication skills - Ability to engage effectively with senior stakeholders - Capability to reactivate dormant professional relationships - Clarity of thinking and decision-making in ambiguous situations

Role Description We are looking for Virtual Professionals based in the Philippines. This is a fully remote position for the role of Construction Project Manager VA (Operations & Coordination). Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. This role is the operational backbone of a general contracting project. You are not “supporting” from the sidelines—you are actively keeping construction execution aligned across field teams, vendors, schedules, permits, and JobTread data. You will be expected to step into coordination gaps without waiting for instruction, especially when field updates, vendor delays, or documentation issues create blockers. This role is not for candidates who need daily direction or structured handholding. If you wait to be told what to do next, you will struggle here. Core Responsibilities (Execution-Based) - Project Coordination (Timeline Ownership in Practice) - Track active project timelines and immediately flag when milestones are slipping or misaligned with field reality. - Update and reconcile schedule shifts based on field inputs, vendor delays, or permit constraints. - Step in when updates are missing and proactively chase information from relevant stakeholders. - JobTread System Ownership (Source of Truth Maintenance) - Maintain real-time accuracy of JobTread data (budgets, schedules, RFIs, submittals, change orders). - Correct incomplete or inconsistent entries when discovered, rather than waiting for others to fix them. - Ensure project documentation in JobTread reflects actual field conditions, not outdated assumptions. - Field Coordination (Virtual Bridge Role) - Act as the real-time communication bridge between Project Manager, site superintendents, and field crews. - Resolve coordination gaps when field updates are delayed, unclear, or conflicting. - Escalate only when necessary—otherwise, close loops directly with stakeholders. - Vendor & Logistics Control - Initiate and manage communication with vendors and suppliers regarding lead times, orders, and delivery tracking. - Follow up aggressively on delayed or unclear shipments without waiting for escalation requests. - Coordinate delivery timing to match real site readiness, not just planned schedules. - Permits & Compliance Tracking - Track permit status from submission through approval and proactively chase updates from authorities. - Maintain an organized archive of compliance documents and ensure revisions are captured correctly. - Flag risks when permit delays impact project execution timelines. - Operational Admin Support (Execution Reporting Layer) - Generate and format progress reports based on live project data, not static updates. - Maintain equipment logs and safety documentation with consistent updates from field inputs. - Fill documentation gaps when missing rather than delaying reporting cycles. - Schedule & Calendar Management - Maintain and continuously adjust the master project schedule based on real-time execution data. - Coordinate material and equipment delivery timing with field readiness. - Identify conflicts between planned schedules and actual site constraints before they become blockers. Qualifications - Prior experience in Construction Project Management or equivalent field coordination role is required. - Must be able to interpret architectural, structural, and MEP drawings and resolve field discrepancies independently. - Must operate with minimal supervision and make execution decisions without waiting for approval loops. - Strong written and verbal communication—this role is coordination-heavy, not task-only. - Proven ability to manage multiple moving workflows simultaneously without losing data integrity. - Familiarity with construction sequencing, stakeholders, and project execution flow is required. - If you need constant instructions or cannot operate in ambiguity, this role will not fit you. Requirements - JobTread - Bluebeam or equivalent construction documentation tool - Microsoft Office / Google Workspace Benefits - PTO - HMO - Fully Remote Work Application Instructions To apply, you must complete the following: Review this scenario: A vendor misses a critical delivery window, the site superintendent sends conflicting updates, and JobTread still shows the original schedule as “on track.” In your response, explain exactly what you would do in the first 60 minutes—step by step. We are evaluating decision-making, not writing quality.

Role Description We are looking for Virtual Professionals based in the Philippines. This is a fully remote position for the role of Customer Service Supervisor & Project Manager VA (Food Supply Chain Operations). Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. Role Title Customer Service Supervisor & Project Manager VA (Food Supply Chain Operations) Role Summary This role owns end-to-end operational execution across Cureate’s food supply chain ecosystem—covering buyers, vendors, onboarding, order fulfillment, and live event coordination. - You are not a message relay or inbox assistant. - You are responsible for ensuring operations do not break between order placement, vendor execution, delivery, and client experience. - You will actively manage real-time communication flows, resolve fulfillment breakdowns, oversee onboarding completion, and ensure that every operational dependency is tracked and closed. - This is a high-pressure execution role where ambiguity is normal and speed matters more than perfection. - You are expected to act first, structure later, and escalate only when resolution attempts have been made. - If you need detailed instructions before taking action, avoid ownership of messy operational problems, or struggle to make decisions in real time, you will not succeed in this role. Core Responsibilities (Execution-Based) - Customer Inbox & Real-Time Communication Control (Same-Day Resolution Standard) - Own all shared inboxes as the first operational responder across buyers, vendors, and internal teams. - Respond to all inbound messages within the same business day—no backlog accumulation allowed. - Triage communication based on operational urgency: orders, fulfillment issues, onboarding delays, vendor concerns. - Resolve routine issues directly instead of routing everything upward. - Identify early warning signals (missed deliveries, vendor delays, unclear instructions, client confusion) and act immediately. - Escalate only after attempting resolution with full context. - Produce an end-of-day operational summary: - unresolved issues - escalations made - risks identified - items carried to next day - Order & Fulfillment Control (Supply Chain Execution Layer) - Monitor all active orders from confirmation to delivery across buyers and vendors. - Detect mismatches in quantity, timing, substitutions, pricing, or invoicing before they impact delivery. - Act as the operational bridge when fulfillment issues arise between vendors and buyers. - Resolve breakdowns directly (coordinate, clarify, re-route, or re-confirm execution details) before escalation. - Ensure system status reflects real-world execution—not outdated or assumed updates. - Prevent silent failures in fulfillment tracking. - Event & Logistics Execution (Live Operational Control) - Own real-time execution of Cureate food supply chain events from preparation to live delivery. - Coordinate run-of-show, materials, timelines, vendor readiness, and stakeholder alignment. - Identify logistical failures before execution (missing inventory, unclear roles, timing conflicts). - Act during live events to resolve issues immediately without disrupting overall experience. - Maintain calm, solution-oriented communication under time pressure. - Ensure external partners experience smooth execution regardless of internal complexity. - Buyer & Vendor Onboarding Ownership - Manage onboarding from initiation through full activation for buyers and vendors. - Ensure all onboarding steps are completed without delays or missing requirements. - Coordinate documentation, compliance, system access, and communication setup. - Track onboarding progress actively and intervene when delays occur. - Prevent onboarding drop-offs through proactive follow-ups instead of waiting for reminders. - Project Management & Systems Execution - Maintain and update operational workflows across supply chain, onboarding, and fulfillment. - Track dependencies, ownership, and deadlines across internal teams and external partners. - Identify workflow breakdowns in real time and implement immediate fixes. - Ensure tools (Airtable, Slack, CRM, Google Workspace) reflect real operational status. - Improve processes while actively using them—not in separate planning cycles. - Reporting & Operational Visibility - Deliver daily operational summaries with clear structure and no missing context. - Surface risks, bottlenecks, and recurring breakdowns without being prompted. - Track patterns in fulfillment failures, onboarding delays, and communication gaps. - Ensure leadership has accurate operational visibility without needing to chase updates. Qualifications - Proven experience in operations, customer service management, supply chain coordination, or project execution roles. - Ability to manage multiple stakeholders (buyers, vendors, internal teams) without losing control of details. - Strong English communication with precise tone control under pressure. - Demonstrated ability to resolve operational issues independently before escalating. - High attention to detail in order tracking, documentation, and system updates. - Comfortable working in fast-changing, partially undefined operational environments. - Strong bias toward action—waiting for instructions is a failure mode in this role. - Ability to stay calm and structured in high-pressure execution scenarios. - Candidates who require step-by-step instructions or avoid ownership of breakdowns will not be successful here. Tools - Google Workspace (Docs, Sheets, Gmail) - Slack - Airtable - CRM / internal systems (as needed) What We Actually Care About - You close operational loops instead of forwarding problems. - You identify breakdowns before they escalate externally. - You treat inbox management as real-time operations, not admin work. - You bring structure into messy, fast-moving workflows. - You communicate clearly under pressure without emotional noise. - You improve systems while operating inside them. What This Role Is NOT - Not a passive customer service inbox responder. - Not a basic administrative assistant role. - Not a reactive coordinator who escalates everything upward. - Not an event support role limited to checklists. - Not a role where someone else defines your daily priorities. - Not suitable for candidates who avoid responsibility in unclear situations. Position Details - Fully remote - Full-time contractor role - US-aligned working hours required - High-ownership operational environment - Requires strong internet, communication setup, and multitasking capability Application Instructions Respond to the following scenario: An order is marked as “confirmed,” but the vendor suddenly messages you saying they cannot fulfill it. The buyer expects delivery within 24 hours, and the system has not been updated. Explain clearly: - What you do in the first 30 minutes - Who you contact and in what order - What you communicate to each party - How you prevent escalation and service failure - What system updates you make immediately We are evaluating execution thinking, not writing quality. Benefits - PTO - HMO - Fully Remote Work

Role Description You are the operational counterpart to the CEO. The CEO generates opportunities, ideas, initiatives, partnerships, and direction. Your job is to convert those inputs into ownership, timelines, accountability, execution plans, and measurable progress. You will sit at the center of priorities, projects, decisions, and communication. When direction is unclear, you create clarity. When ownership is missing, you identify it. When commitments are made, you ensure they are tracked through completion. This role combines elements of Executive Assistant, Chief of Staff, Project Manager, and Operations Partner, but the primary function is execution. You will regularly make judgment calls about what deserves CEO attention, what should be delegated, and what should be deprioritized. This role is not for candidates who need daily direction, wait for perfect instructions, or are uncomfortable pushing back on senior leadership when execution risks exist. Core Responsibilities - Act as the first operational filter for incoming requests, opportunities, decisions, and interruptions before they reach the CEO. - When new requests enter the CEO's inbox, calendar, or communication channels: - Determine whether the CEO must be involved - Identify items that can be delegated - Flag items that should be postponed - Recommend items that should be declined - Protect executive focus by preventing unnecessary involvement - When priorities conflict, surface recommendations instead of simply presenting problems. - Project Execution: - When the CEO introduces a new initiative, partnership, idea, or strategic priority: - Convert it into a documented execution plan - Define objectives and desired outcomes - Assign ownership - Establish timelines and milestones - Define success metrics - Determine immediate next actions - Maintain visibility from project launch through completion. - Follow up proactively when deadlines slip, ownership becomes unclear, or momentum stalls. - Meeting Management: - Before executive and leadership meetings: - Prepare briefing documents - Gather relevant background information - Identify risks and unresolved decisions - Present recommended actions - During meetings: - Capture decisions in real time - Document commitments and ownership - Record action items requiring follow-through - After meetings: - Distribute action items - Confirm ownership - Track completion - Follow up until commitments are executed - If decisions are made without clear owners, resolve the ambiguity immediately. - Leadership Accountability: - Maintain a single source of truth for active initiatives. - Track: - Deliverables - Deadlines - Risks - Escalations - Bottlenecks - Ownership - Provide weekly executive reporting that highlights: - Progress - Risks - Missed commitments - Decisions requiring executive input - Escalate execution risks before they become operational problems. - Communication Management: - Draft and manage: - Leadership updates - Internal communications - Meeting summaries - Follow-up messages - Strategic announcements - Translate CEO direction into communication that teams can execute without requiring repeated clarification. - Decision Tracking: - Maintain a CEO Decision Log. - For every significant decision: - Document the decision - Capture why it was made - Record ownership - Track execution status - Prevent repeated discussions caused by missing documentation or unclear accountability. - Organizational Clarity: - Identify situations where: - Ownership is unclear - Multiple leaders believe they own the same initiative - Priorities compete for the same resources - Teams are overcommitted - Strategic direction is being interpreted differently across departments - Escalate issues with recommended solutions rather than observations alone. Qualifications - 5+ years supporting founders, CEOs, executives, or business owners - Strong project management experience across multiple concurrent initiatives - Experience coordinating work across multiple departments - Exceptional written English - Experience creating executive reports and operational updates - Experience documenting processes, systems, and workflows - Strong organizational systems thinking - Ability to manage competing priorities without constant supervision Requirements - You must be comfortable: - Making decisions with incomplete information - Following up repeatedly when accountability is weak - Challenging assumptions respectfully - Managing founder-driven environments with frequent changes - Operating independently for extended periods without detailed direction - Candidates who primarily identify as administrative assistants without execution ownership experience are unlikely to succeed in this role. Tools - Executive reporting systems - Project management platforms - Documentation systems - Workflow and process documentation tools - Calendar management systems - Email management systems What We Actually Care About - You create structure when none exists. - You notice ownership gaps before they become execution failures. - You follow through on commitments without being reminded. - You can tell a CEO "we are not ready to launch this yet" and support that recommendation with evidence. - You turn ambiguous direction into clear actions for others. - You help leaders move faster by reducing confusion, not by creating additional process. What This Role Is NOT - A calendar-only Executive Assistant role - A task-taker position that waits for instructions - A meeting scheduler with no responsibility for outcomes - A role for candidates who avoid difficult accountability conversations - A support position where success is measured by responsiveness instead of execution Position Details - Type: Independent Contractor - Work Environment: - Fully remote - Fast-moving founder environment - High-accountability culture - Hours: - US-aligned business hours - Availability during core executive operating hours required - Async Expectations: - Operate independently - Maintain clear written communication - Document decisions and status updates proactively - Drive progress without requiring constant check-ins - PTO - HMO - Fully Remote Work - Competitive Salary Package

Role Description We are looking for Virtual Professionals. This is a fully remote position for the role of Bilingual Construction Project Manager VA (Field Operations & Execution Control). Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. This role owns the day-to-day execution layer of construction projects across field crews, internal managers, and clients for a fast-moving sign manufacturing and installation business. You are not supporting project managers—you are actively running coordination across multiple live projects in real time, ensuring nothing stalls between field execution, communication, client delivery, and invoicing handoff. You will manage ~10 project stages per job, coordinate Spanish-speaking field crews, handle client communication, and keep CRM data aligned with real-world progress. This role operates in constant motion. If you wait for instructions, avoid direct communication with field crews, or struggle managing multiple live projects at once, you will fail in this environment. Success is measured by: - Projects moving without delays caused by communication gaps - Field crews and clients always aligned on next steps - CRM accurately reflecting real field reality - No “lost” or stalled projects in the pipeline - Clean handoff from completion to invoicing to closure Qualifications - Fluent English and Spanish (spoken and written) — required for direct field crew coordination - Proven experience in project coordination, construction ops, or field-based execution roles - Ability to manage multiple live projects simultaneously without losing detail - Strong comfort communicating directly with field crews and clients under pressure - Experience using CRM systems for real-time operational tracking - Ability to resolve issues independently before escalation - Strong tolerance for fast-paced, high-interruption operational environments - Must be proactive—waiting for instructions is a failure mode - Must be comfortable operating across unclear or partially built systems Requirements - Live Project Flow Control (10-Stage Execution System) - Field Crew + Internal Communication Bridge (Spanish Execution Layer) - Client Communication & Call Handling - Project Recovery & Bottleneck Resolution - AI-Assisted Estimating (Execution Support Function) - Project Handoff & Closure Execution Benefits - HMO - PTO - Competitive Salary Application Instructions Respond to this scenario: A field crew reports they completed a sign installation, but: - Client says signage is incorrect - CRM shows “completed” - Internal manager is unaware of any issue - Crew is already moving to next site Explain: - What you do in the first 30 minutes - How you correct CRM vs field reality mismatch - Who you contact and in what order - How you prevent recurrence across future projects

Role Description We are looking for Virtual Professionals. This is a fully remote position for the role of Bilingual Construction Project Manager VA (Field Operations & Execution Control). Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. This role owns the day-to-day execution layer of construction projects across field crews, internal managers, and clients for a fast-moving sign manufacturing and installation business. You are not supporting project managers—you are actively running coordination across multiple live projects in real time, ensuring nothing stalls between field execution → communication → client delivery → invoicing handoff. You will manage ~10 project stages per job, coordinate Spanish-speaking field crews, handle client communication, and keep CRM data aligned with real-world progress. This role operates in constant motion. If you wait for instructions, avoid direct communication with field crews, or struggle managing multiple live projects at once, you will fail in this environment. Success is measured by: - Projects moving without delays caused by communication gaps - Field crews and clients always aligned on next steps - CRM accurately reflecting real field reality - No “lost” or stalled projects in the pipeline - Clean handoff from completion → invoicing → closure Qualifications - Fluent English and Spanish (spoken and written) — required for direct field crew coordination - Proven experience in project coordination, construction ops, or field-based execution roles - Ability to manage multiple live projects simultaneously without losing detail - Strong comfort communicating directly with field crews and clients under pressure - Experience using CRM systems for real-time operational tracking - Ability to resolve issues independently before escalation - Strong tolerance for fast-paced, high-interruption operational environments - Must be proactive—waiting for instructions is a failure mode - Must be comfortable operating across unclear or partially built systems Requirements - Internal CRM (custom-built) - Slack (primary coordination) - WhatsApp (field communication) - Questblue (calls) - Google Workspace - QuickBooks (visibility only) - AI estimating tools Benefits - HMO - PTO - Competitive Salary Application Instructions Respond to this scenario: A field crew reports they completed a sign installation, but: - Client says signage is incorrect - CRM shows “completed” - Internal manager is unaware of any issue - Crew is already moving to next site Explain: - What you do in the first 30 minutes - How you correct CRM vs field reality mismatch - Who you contact and in what order - How you prevent recurrence across future projects

Role Description We are looking for Virtual Professionals based in the Philippines. This is a fully remote position for the role of Talent Acquisition Specialist – Full-Cycle Execution. Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. You will own the candidate lifecycle from sourcing to offer closure, ensuring that every role is filled with the right candidate on time. You operate independently, balancing multiple hiring requirements, and maintaining a smooth, professional candidate experience. Your focus is on closing loops: no candidate is left hanging, no interview is uncoordinated, and no role is delayed due to administrative gaps. Filtering signal: This role is not for candidates who require daily supervision or struggle to prioritize multiple hiring pipelines simultaneously. Core Responsibilities - Sourcing & Attraction - Identify potential candidates using job boards, social media, and professional networks - Write and post job ads across multiple platforms, ensuring they accurately reflect role requirements - Screen incoming applications for minimum qualifications and cultural fit - Flag top candidates and escalate only when necessary; avoid over-escalation - Interview Coordination & Process Management - Schedule interviews with candidates and hiring managers across time zones - Confirm candidate availability and proactively prevent no-shows via phone, SMS, or email - Prepare interview kits and briefing notes for hiring managers - Track each candidate’s status in the ATS and ensure all steps are completed in sequence - Candidate Experience & Communication - Maintain consistent, professional communication with candidates throughout the process - Provide timely feedback and updates; prevent candidates from being left in limbo - Adapt communication style depending on role, seniority, and urgency - Process & Reporting - Maintain accurate hiring trackers and dashboards - Document recurring recruiting processes for efficiency and scalability - Flag bottlenecks, delays, or patterns in candidate flow that require intervention - Collaboration & Continuous Improvement - Partner with hiring managers to understand role needs and culture requirements - Propose adjustments to recruiting strategy based on metrics and outcomes - Stay updated on sourcing channels, industry trends, and best practices in recruitment Qualifications - Experience: 2+ years in talent acquisition, HR recruitment, or full-cycle recruiting - Execution & Ownership: Capable of independently managing multiple requisitions without reminders - Communication: Excellent written and verbal English for client-facing and internal messaging - Prioritization & Judgment: Comfortable triaging candidates, coordinating interviews, and escalating only when necessary - Organization: Detail-oriented, able to track dozens of moving parts in parallel Requirements - ATS / Recruitment Platforms (Workable or equivalent) - Job Boards (Indeed or equivalent) - Google Workspace (Gmail, Calendar, Docs) - Slack What We Actually Care About - Closing loops on all candidates and hiring requirements - Anticipating scheduling conflicts and preventing no-shows - Delivering candidates to hiring managers with complete context for decision-making - Maintaining accurate reporting and dashboards for pipeline visibility - Proposing and documenting improvements in recruiting workflows What This Role Is NOT - Not a passive posting/administrative role; proactive sourcing and execution required - Not for candidates who cannot manage multiple pipelines independently - Not for those who cannot communicate clearly with candidates and hiring managers - Not for candidates who require daily supervision or step-by-step instructions - Not for individuals who do not follow-through on tasks and close loops consistently Position Details - Hours: Full-time, remote (Philippines), US-aligned hours - Work Style: Async, independent, performance-driven - Structure: Contractor/Employee Application Instructions - Submit resume with relevant experience - Include a practical scenario: Given 5 open roles at different stages with overlapping interviews, create a prioritized action plan, schedule interviews, and outline next communication steps, showing your reasoning Benefits - Paid Time Off (PTO) - HMO - Fully Remote Work