SANS Institute

• Partner with Brand and Content teams to execute a cohesive global video strategy aligned to brand, community, and campaign goals • Translate briefs into clear creative direction—defining visual style, storytelling approach, structure, and overall feel • Lead concept development from brief through pre-production, including storyboards, shot lists, and production plans • Recommend content formats, channels, and distribution strategies (e.g., YouTube, social, events) to maximize impact • Plan and oversee video production for events, coordinating with internal teams and external partners • Manage freelancers, agencies, and ongoing video budgets • Champion adoption of emerging and AI-assisted production tools across the organization • Shoot and produce video content across formats in a hands-on capacity • Film on-site at events, training venues, and other locations, including interviews and live capture • Conduct on-camera interviews with instructors, executives, and subject matter experts • Edit and deliver end-to-end video content across formats, balancing speed and quality • Create motion graphics and animation independently • Use tools such as DaVinci Resolve and Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop) • Leverage AI tools (e.g., Descript, Canva, Frame.io) to streamline workflows and collaboration • Record, edit, and produce podcast and webcast content end-to-end • Track content performance and apply insights to future work • Ensure all content aligns with SANS brand standards • Maintain organized asset libraries and production archives

• To be responsible for increasing revenue and market share in Germany through the SANS product portfolio. • Managing existing key Government accounts, as well as identifying and pursuing and securing new critical Government contracts in accordance with the SANS brand, values, and mission statement. • Responsible for the management and growth of existing selected Tier 1 customers. • Operate as a point of contact for assigned accounts. • To be responsible for customer success and satisfaction, ensuring a first-class customer experience. • Conduct effective, regular Customer Account Reviews with assigned Tier 1 customers. • Proactively network across Government sectors, attending industry specific events when required. • To fully understand the SANS portfolio to generate quality opportunities and to be able to differentiate our offerings against those of our competitors. • To follow and understand the latest trends and developments in the Cyber Security industry. • To effectively articulate the SANS business strategy & that of the wider SANS brand. • To increase year on year revenue across Tier 1 account base in line with agreed targets. • Responsible for forecasting sales on a monthly basis in line with business CRM processes. • Represents SANS, translating Cyber Security industry developments into customer driven solutions. • To monitor payment of customer invoices ensuring outstanding invoices and debts are settled in a timely manner. • Support marketing campaigns and SANS events to help deliver revenue growth targets. • To successfully develop and drive sales plans, using agreed methodologies. • To embrace and adhere to agreed sales processes and procedures. • To manage and deliver agreed targets, KPI's and other set objectives. • To effectively manage the invoicing and aged debt process, ensuring customer invoices are paid in a timely manner. • To define and develop peer and executive relationships with the wider SANS teams. • To build and maintain the SANS brand and mission. • Carry out additional responsibilities as requested by the Management Team.

• Lead business development activity across a defined portfolio of UK Military, Defence, and Law Enforcement accounts • Identify, shape, and secure complex, high-value, and often multi-year opportunities, moving beyond transactional training delivery toward programme-based and capability-led engagements. • Build and maintain a deep understanding of defence and law enforcement priorities, threat landscapes, policy drivers, and procurement environments, translating these into relevant SANS solutions. • Engage confidently with both senior and junior military and government stakeholders, operating effectively at officer, executive and policy level. • Position SANS as a trusted partner supporting national security, operational readiness, cyber resilience, and professional development outcomes. • Develop and execute structured account and engagement plans aligned to strategic defence and law enforcement objectives. • Establish and sustain long-term, trust-based relationships with key decision-makers, influencers, and sponsors across defence and law enforcement organisations. • Take ownership of senior customer engagement throughout the sales lifecycle, from early-stage discovery through to commercial agreement and handover. • Act as the primary commercial interface for complex customer scenarios, ensuring clarity, consistency, and professionalism in all interactions. • Support the successful onboarding and ongoing management of customers, ensuring programmes deliver value, satisfaction, and long-term growth. • Represent SANS at relevant defence, security, and law enforcement forums, events, and industry engagements to strengthen market presence and credibility. • Own the end-to-end sales process for assigned opportunities, including opportunity qualification, solution design, pricing, proposals, contracts, and tender responses where applicable. • Maintain accurate pipeline management, forecasting, and reporting through agreed CRM systems and processes. • Operate effectively within public sector and defence procurement frameworks, ensuring compliance while exercising sound commercial judgement. • Support marketing initiatives, campaigns, and SANS-hosted events aligned to defence and law enforcement audiences. • Maintain strong commercial discipline across deal management, governance, and internal collaboration. • Act as a role model for professional, ethical, and high-quality sales engagement within sensitive defence and law enforcement environments. • Set standards through personal execution in areas such as customer engagement, opportunity management, and commercial integrity. • Share insight, market intelligence, and best practice informally with colleagues to support overall team effectiveness, without formal line management responsibility. • Collaborate constructively with peers and internal stakeholders to ensure joined-up engagement across strategic accounts. • Monitor payment of customer invoices, ensuring outstanding invoices and debts are settled in a timely manner. • Support marketing campaigns and SANS events to help deliver revenue growth targets. • Successfully develop and drive sales plans, using agreed methodologies. • Embrace and adhere to agreed sales processes and procedures. • Deliver agreed revenue targets, KPIs, and strategic objectives aligned to defence and law enforcement market priorities. • Take ownership of tender and procurement activity for relevant opportunities, where applicable. • Actively promote and protect the SANS brand, values, and mission across all customer and partner interactions. • Undertake additional responsibilities consistent with the seniority and scope of the role, as required.

• Serve as the subject matter expert in demand generation, marketing strategy, campaign development and execution, email marketing, digital marketing, and social media marketing. • Lead the development and execution of email and social media strategies for SANS training programs and quarterly promotional campaigns. • Create, manage, and maintain a comprehensive marketing content calendar for SANS training initiatives, ensuring alignment across campaigns, optimized audience targeting, and coordinated launch schedules. • Partner with cross-functional stakeholders to align annual marketing plans, content calendars, and concurrent campaign activities. • Monitor campaign performance, analyze results, and deliver actionable insights and recommendations to North America Marketing Leadership to drive continuous optimization and growth. • Collaborate proactively with internal clients and business partners to ensure strategic alignment, operational efficiency, and effective execution of marketing objectives across the organization. • Perform other related duties as assigned.

• Define the end-to-end technical architecture for assessment capabilities —challenge delivery, scoring infrastructure, reporting pipelines, and enterprise integrations—with full accountability for outcomes. • Architect containerized CTF-style challenge environments with dynamic flag generation, automated attack simulation, participant isolation, and anti-cheat mechanisms integrated with the ranges.io platform. • Integrate the reporting layer that turns participant performance data into employer-ready insights: role suitability scores, skill gap analysis, ranked candidate views, and personalized SANS course recommendations. • Partner with Product, UX, Cybersecurity SMEs, and executive leadership to translate strategy into roadmaps; present technical decisions to VP/C-level audiences; and drive alignment across engineering, security, and operations. • Conduct architecture and code reviews; recruit top talent; and foster a culture of engineering excellence across the ASAP organization. • Own platform reliability, security posture, and DevOps maturity—CI/CD, infrastructure as code, containerization (Docker/Kubernetes), and support for on-demand, remote, hybrid, and in-person delivery modes. • Foster a culture of engineering excellence and serve as the technical escalation point for complex problems across teams. • Perform other related duties as assigned.

• Serve as the strategic HR leader for the North America region and corporate functions, aligning people strategies with business goals and organizational priorities. • Lead, coach, and develop a team of HR Business Partners, ensuring high-quality support to leaders and employees across the region. • Partner with senior leaders to provide counsel on organizational design, workforce planning, succession planning, talent development, team effectiveness, and change management. • Act as a trusted advisor to leaders on employee relations matters, performance management, policy interpretation, risk mitigation, and complex workplace issues. • Collaborate with regional HR Directors in EMEA and APAC to address employee relations matters, policy considerations, and people strategies that span multiple regions. • Partner with HR Operations to build and execute operational activities, people processes, and compliance-related requirements. • Work closely with the Manager, Global Talent Management to provide business input on talent processes, programs, and policies, while sharing best practices and identifying business implications. • Use data, trends, and business insight to identify people-related risks and opportunities and recommend practical solutions. • Support leaders through organizational change and business transformation while helping maintain employee engagement and alignment. • Champion a consistent employee experience grounded in SANS culture and values while balancing regional and business needs. • Ensure compliance with applicable federal, state, and local employment laws and HR policies across North America. • Contribute to broader HR initiatives and projects as a member of the HR leadership team. • Perform other related duties as assigned.

• Validate and refine the existing CUI boundary to reduce remediation scope and confirm assessment readiness. • Coordinate activities across IT Security, IT Operations, IT Engineering, and business stakeholders to support implementation of required CMMC practices and controls. • Track compliance initiatives, dependencies, corrective action plans, and project deliverables through completion. • Coordinate policy, process, and documentation updates required to support compliance and assessment readiness. • Identify project risks, develop mitigation strategies, escalate issues as appropriate, and recommend corrective actions to maintain project objectives. • Deliver project closeout documentation, transition materials, and final reporting upon completion of the engagement. • Provide regular executive updates regarding project status, risks, budget, schedule, and overall assessment readiness. • Coordinate cloud infrastructure and system migration activities necessary to support CMMC compliance, working collaboratively with internal engineering and operations teams. • Facilitate cross-functional meetings, document action items, and maintain accountability for project milestones and agreed-upon deliverables. • Partner with the Internal Audit & Compliance team to coordinate assessments, evidence collection, documentation, and remediation activities. • Develop, maintain, and manage the integrated project plan, project schedule, milestones, dependencies, risk register, and executive status reporting. • Collaborate with stakeholders to ensure project objectives and deliverables are met. • Communicate progress, risks, and recommendations as needed. • Perform related project work and deliverables within the scope of the engagement, as mutually agreed upon.

• Define and own the end-to-end technical architecture for SANS’s next-generation e-learning platform, including content delivery, learner experiences, virtual labs, and commerce infrastructure. • Make binding architectural decisions on system decomposition, API design, data modeling, event-driven patterns, and cloud-native infrastructure—with full accountability for outcomes. • Establish and enforce architectural standards, design review processes, and technical governance across multiple engineering teams. • Lead build-vs-buy evaluations and vendor technical assessments for platform components (LMS, CMS, payment systems, identity providers). • Integrate APIs and tools that support SCORM, xAPI, LTI, and other interoperability standards for learning management systems (LMS). • Directly lead and mentor a team of senior and mid-level engineers, with accountability for their technical growth, career development, and performance. • Conduct architecture reviews, code reviews, and design critiques that raise the engineering bar across the organization. • Recruit, evaluate, and onboard senior engineering talent; actively shape the team’s composition and capabilities. • Foster a culture of engineering excellence: rigorous testing, observability, documentation, and continuous improvement. • Serve as a technical escalation point for complex engineering problems across teams. • Partner directly with Product, UX, Cybersecurity SMEs, and executive leadership to translate business strategy into technical roadmaps. • Communicate architectural decisions, trade-offs, and technical risk to non-technical stakeholders with clarity and conviction. • Drive alignment across competing priorities between product, infrastructure, security, and operations teams. • Present technical strategy and progress to VP/C-level audiences; build confidence in the engineering organization’s ability to deliver. • Navigate organizational complexity—influence without authority, build consensus, manage technical debt negotiations. • Architect scalable, maintainable, and secure systems that support thousands of concurrent learners and complex content delivery pipelines. • Enhance user engagement through interactive course features, virtual labs, and real-time feedback mechanisms. • Implement robust data and security practices, including encryption, authentication, zero-trust patterns, and compliance with privacy standards. • Champion DevOps maturity: CI/CD automation, infrastructure as code, containerization (Docker/Kubernetes), and deployment best practices. • Drive analytics capabilities to measure learner progress, engagement, platform performance, and business outcomes.

• Provide product thought leadership by identifying critical customer requirements and defining business goals to expand and enhance range and lab platform capabilities. • Define and own the product vision, strategy, and roadmap for SANS lab delivery across all training programs. • Establish a scalable lab platform strategy that supports diverse course requirements and future innovation. • Work closely with engineering and development teams to plan, prioritize, and deliver lab platform enhancements and new capabilities. • Define and track key performance indicators (KPIs) for lab quality, reliability, scalability, cost efficiency, and student experience. • Lead continuous improvement initiatives to enhance performance, availability, and learner outcomes. • Partner with operations and support teams to optimize lab provisioning, delivery, and troubleshooting processes. • Partner with enterprise customers, government agencies, and cyber leaders to define range-based exercise requirements. • Own the product vision and roadmap for lab delivery, with a focus on improving Learner experience and usability Instructor tools and orchestration capabilities. • Automation of lab provisioning. • Integration with LMS, certification systems, and reporting tools. • Own the product vision and roadmap for the ranges.io platform, driving development to globally support hands-on training, enterprise and government simulations, performance-based assessments. • Evaluate emerging technologies (cloud infrastructure, containerization, virtualization, AI-driven simulation) to advance range and lab automation. • Perform other related duties as assigned.

• Define, implement, and maintain enterprise-wide data architecture standards, governance frameworks, and best practices. • Design and oversee scalable data pipelines, storage solutions, and data platforms to support business and technology stakeholders across SANS. • Lead the development and optimization of data infrastructure, ensuring performance, reliability, security, and cost efficiency. • Establish and drive the long-term data strategy aligned with SANS’ organizational goals and growth plans. • Partner cross-functionally with business, technology, analytics, and leadership teams to understand data needs and translate them into scalable solutions. • Ensure high data quality, integrity, accessibility, and compliance across systems. • Evaluate and recommend tools, platforms, and emerging technologies to enhance SANS’ data capabilities. • Provide technical leadership, mentorship, and guidance to data engineers and other technical team members. • Oversee data modeling standards and ensure structures support reporting, analytics, and operational use cases. • Support and enable enterprise-wide data-driven decision-making. • Identify and deploy AI-driven solutions to optimize automation, analytics, and business processes. • Perform other related duties as assigned.