The Salvation Army in Canada

• Partner with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience/Digital Asset Management solutions • Translate business needs into clear functional requirements • Support platform delivery and integration • Ensure technology solutions drive measurable business and user outcomes • Lead end-to-end requirements gathering across business, digital, and operational workflows • Facilitate stakeholder workshops, interviews, and design sessions • Manage and trace requirements throughout the project lifecycle, ensuring scope and quality control • Support vendor evaluation, RFP development, and SaaS solution selection • Coordinate and support system, integration, and user acceptance testing • Identify system or process gaps and recommend improvements

• Review, code, and process accounts payable and receivable transactions, ensuring proper documentation and timely payments. • Reconcile accounts, prepare journal entries, and ensure transactions are recorded in the correct period and in line with policy. • Enter donations, issue charitable receipts, and allocate deposits accurately in the general ledger. • Maintain vendor records, resolve inquiries, follow up on outstanding transactions, and support vendor invoice processing. • Monitor adherence to tax coding, payment terms, expenditure policy, and maintain safe handling of undistributed cheques/instruments. • Provide financial and processing support to smaller ministry units, including payables, receivables, and advising on procedures. • Communicate regularly with internal/external clients, offering solutions and ensuring financial transactions meet standards. • Prepare audit schedules, support external reporting, and assist with the preparation of required financial documents. • Document processes, develop business requirements, and provide recommendations to improve operations. • Assist ministry unit leaders and stakeholders in understanding financial procedures and the implications of financial decisions.

• Evaluate business processes to identify requirements, uncover improvement opportunities, and implement effective solutions. • Analyze and interpret data from multiple sources to provide meaningful insights that support decision-making. • Improve operational efficiency by recommending new processes, tools, and techniques for teams and functions. • Coordinate user acceptance testing to ensure solutions meet business needs and quality standards. • Develop and document clear business requirements, processes, reports, and actionable recommendations. • Communicate analysis results, insights, and plans effectively to cross-functional teams, leadership, and management. • Support stakeholders by explaining implications of options and decisions and enabling informed choices. • Build strong stakeholder relationships by gathering input, providing regular updates, and delivering concise, useful reports.

• Provide short-term support to the internal audit department related to documentation review, administrative preparation for audits, and departmental projects • Assist internal audit teams with documentation collection, organization, and preparation to support audit planning and fieldwork • Review policies, procedures, and internal reports to identify relevant information for audits under direction from senior staff • Prepare summaries, checklists, and basic analyses to help streamline audit activities and documentation • Support the review of funding agreements, program contracts, and contribution agreements • Summarize key contract elements such as timelines, financial conditions, and risk-sensitive clauses for audit reference • Flag questions, inconsistencies, or potential risks for follow-up by auditors or management • Contribute to the preparation and organization of audit findings, working papers, and supporting materials • Collaborate with team members and internal stakeholders, participating in meetings and day-to-day audit operations • Demonstrate professionalism by maintaining confidentiality and handling sensitive information with care

• Lead the design, deployment, and lifecycle management of enterprise server infrastructure (on‑prem, hosted, and Azure) • Administer and optimize Windows Server environments, virtualization platforms (VMware, Hyper‑V, Nutanix), and HCI solutions • Ensure high availability, performance, and security of servers, networks, and directory services • Manage Active Directory, identity, access controls, permissions, and enterprise directory services • Oversee network and security infrastructure, including firewalls, intrusion detection, and antivirus systems • Perform system monitoring, patching, backups, disaster recovery, and regular server/security audits • Act as a technical escalation point, resolving complex infrastructure issues before service impact occurs • Mentor junior team members, contribute to documentation, and support infrastructure strategy and capacity planning.

• Partner with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and DXP/DAM solutions • Translate business needs into clear functional requirements • Support platform delivery and integration • Ensure technology solutions drive measurable business and user outcomes • Lead end-to-end requirements gathering across business, digital, and operational workflows • Facilitate stakeholder workshops, interviews, and design sessions to align on solution outcomes • Partner with architects, developers, and integrators to support platform design and implementation • Manage and trace requirements throughout the project lifecycle

• Provide expert labour relations advice on grievances, investigations, discipline, performance management, and terminations • Conduct intake and triage of union and non-union complaints, including harassment and discrimination matters • Support consistent interpretation and application of collective agreements, legislation, and enterprise LR strategy • Manage and support grievance processes, including investigation preparation and resolution • Partner with HRBPs to assess risk, determine escalation pathways, and reinforce consistent practices • Coach and guide leaders on effective union-management practices and sound LR decision-making • Support mediation and arbitration preparation in collaboration with Labour Relations leadership and legal counsel • Contribute insights, trends, and emerging risks to inform COE strategy and enterprise alignment • Maintain thorough, defensible documentation and exercise sound professional judgment.

• Coordinate the end‑to‑end recruitment cycle by posting roles, screening resumes, conducting reference checks, and preparing offers to ensure timely and compliant hiring outcomes • Source qualified candidates by actively engaging job boards, social networks, and recruitment platforms to strengthen candidate pipelines • Maintain accurate, complete, and legally compliant recruitment records, ensuring documentation integrity and ease of access • Administer recruitment logistics by tracking posting and vendor expenses, distributing invoices, and arranging translation services for French job postings as required • Initiate and track onboarding processes to confirm completion of all required employment, compliance, and payroll documentation for new hires • Support organizational onboarding and orientation initiatives by coordinating activities that promote a consistent and positive employee experience • Analyze talent acquisition operations and metrics, preparing reports and recommendations that inform process improvements and strategic decision‑making • Organize meetings and projects by preparing materials, documenting minutes, managing schedules, and providing professional, confidential coordination support to the Talent Acquisition team

• Manage relationships between IT and business teams related to reporting and analytics • Gather business requirements for data migration and data mapping activities • Support analysis and mapping of source data to the Territorial Data Warehouse data models • Produce detailed data mapping matrices for reporting and integration needs • Assist with data extraction, conversion, integration, and validation activities • Support data quality benchmarking, assessment, and improvement efforts • Contribute to data governance initiatives, collaborating closely with Data Stewards • Help define reporting and analytics outputs that are clear, consumable, and aligned with business needs.

• Strengthen HR technology, analytics, and data integrity to support organizational goals • Improve HR processes through analysis, integration, migration, and reporting capabilities • Train and upskill team members in Workday Reporting • Partner with stakeholders to define business needs and translate data into actionable insights • Empower HR leaders to make informed, strategic decisions enhancing workforce planning and outcomes • Develop HR analytics capability and custom reports supporting decision-making • Assess HR system integrity through configuration reviews and data quality checks • Collaborate on system enhancements that support digital transformation • Establish reporting governance standards for Workday • Prepare and execute testing and release management activities for system releases • Oversee HR data assurance activities to ensure end-to-end data integrity