RemotelyHR

Role Description We’re looking for a highly organized and proactive HR Assistant/Coordinator to support our growing HR consulting team. This is a contract role ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and communicates professionally in English. You’ll work closely with our HR Consultants to support a variety of clients across California, helping ensure smooth HR operations, strong organization, and compliance. Qualifications - Minimum 2+ years of HR or administrative experience (HR preferred) - Strong written and verbal English communication skills (required) - Highly organized with exceptional attention to detail - Ability to manage multiple tasks and deadlines efficiently - Self-starter who can work independently with minimal supervision - High level of professionalism, discretion, and confidentiality Requirements - Reliable laptop/computer - Strong, stable internet connection (backup connection preferred) - Ability to work full-time PST hours (between 8 AM – 5 PM PST) Benefits - Contract role (independent contractor) - Approximately 6-8 hours per day - Compensation: $9 to 10 USD per hour

RemotelyHR is hiring on behalf of French Florist Head of Franchise Sales Location: Remote — Preference for West Coast or Texas; East Coast and Midwest considered for the right candidate Reports to: CEO Department: Franchise Sales French Florist is a floral boutique reimagining what it means to give and receive flowers. Our handcrafted arrangements are intentionally designed by expert floral designers using only the highest-quality blooms sourced from the best farms around the world. Whether for celebration, connection, or simply delight, our flowers do more than decorate—they elevate and transform moments. With thriving corporate boutiques in Los Angeles and a rapidly expanding franchise network nationwide, French Florist is on a mission to create a more loving and compassionate world through flowers. As purveyors of beauty and connection, we don’t just deliver arrangements—we deliver emotion, meaning, and magic. The Head of Franchise Sales is responsible for owning, optimizing, and scaling French Florist’s franchise sales engine. This person will lead our existing franchise sales team, personally close franchise agreements, and design the systems and strategy that take us from our current footprint to 200 units and beyond. Reporting directly to the CEO, this role has a seat at the table during French Florist’s defining growth chapter. This role is for someone who has not only carried a bag, but has helped take a franchise sales engine from early traction to true scale. You’ve personally built pipeline, worked leads, and closed deals — and then evolved systems, messaging, and team structure to drive consistent, repeatable growth. You may have experience at larger brands, but you weren’t just a passenger in a fully-built machine. You understand what drives performance beneath the surface and have a track record of applying those learnings to level up a growing system. If you’ve taken a franchise brand from “it’s working” to “it’s scaling” — and are excited to do it again with a high-growth concept — this role is for you. 1. Franchise Sales & Pipeline Development - Personally close franchise agreements end-to-end — from outbound prospecting through signed FDD and agreement - Maximize conversion of inbound leads generated by Marketing through strong qualification, follow-up, and sales process discipline - Contribute to targeted outbound efforts where appropriate to supplement pipeline, without owning primary lead generation - Represent French Florist at franchise expos, IFA events, and industry conferences 2. Team Leadership & Management - Lead and mentor the existing franchise sales team - Foster a high-energy, accountability-driven sales culture aligned with where we are as an emerging brand - Coach team members through complex deals and franchisee objections 3. Systems, Process & Infrastructure - Build and refine the franchise sales infrastructure: lead qualification, pipeline management, discovery day process, and CRM discipline - Design and improve the franchisee qualification criteria and discovery process - Ensure strong FDD delivery and closing process that converts qualified leads to signed agreements 4. Strategy & Reporting - Work closely with CEO and leadership on territory strategy, growth targets, and franchisee qualification standards - Partner closely with Marketing to improve lead quality, conversion rates, and overall funnel efficiency - Own monthly and annual franchise sales targets; report on pipeline health, conversion rates, and projections - Provide market intelligence and competitive insights to inform brand positioning and sales strategy Within the first 3-6 months, a successful Head of Franchise Sales will have made a measurable impact across the following areas: Operational Outcomes - Franchise agreement signings consistently tracking to aggressive annual unit growth targets, with clear visibility into pipeline health, conversion rates, and forecast accuracy - A documented, repeatable franchise sales process in place (CRM discipline, pipeline stages, discovery day) that drives consistent conversion and velocity - Consistent, high conversion of inbound leads — with no leakage due to slow follow-up, poor qualification, or lack of sales process discipline - Proactive, structured feedback loop with Marketing that continuously improves lead quality and overall funnel performance Business Impact - New franchise locations opening on time with qualified, well-prepared franchisees - Franchisee satisfaction and retention rates remain high - Revenue from franchise fees tracking to or ahead of plan Leadership & Collaboration - CEO and leadership trust this person's judgment and pipeline data - The franchise sales team is energized, well-coached, and performing - Cross-functional partners (operations, legal, marketing) describe franchise sales as a well-run function - 7+ years in franchise development or franchise sales leadership role, with demonstrated personal closing experience - Experience building or significantly scaling a franchise sales function — ideally in a brand’s 20–300 unit growth window - Demonstrated track record of personally closing franchise agreements — not just leading teams, but directly owning deals from first conversation through signed agreement - Experience selling a lifestyle, community, or experience-driven concept — where storytelling matters as much as unit economics - High energy, self-motivated, and comfortable with the pace and ambiguity of an emerging brand - Strong command of the franchise sales process end-to-end: lead generation, qualification, FDD delivery, discovery day, and closing - Experience managing and leading a franchise sales team - CFE certification a plus - Experience as a franchisee a plus This is primarily a remote office-based and travel role. Physical requirements are minimal but include: - Ability to travel domestically on a regular basis (franchise expos, discovery days, franchisee visits, conferences). What Makes This Role Exciting - Opportunity to build and own the franchise sales engine during a defining growth phase - Direct partnership with the CEO and leadership team - High-impact role driving expansion from 45 to 200+ locations - Ability to shape the future of a nationally scaling, emotionally-driven brand - A true builder role with ownership, visibility, and meaningful contribution to company growth The total on-target earnings for this role are $160,000 – $300,000 annually. This includes: - Base Salary: $110,000 – $140,000 - Performance-Based Commission: $60,000 – $160,000 - Employee stock option eligibility after one year - Paid time off and professional development allowances

Role Description The Senior Performance Analyst is a strategic–operational hybrid role responsible for building and owning French Florist’s full performance management system across both corporate and franchise locations. This role designs the scorecards, reporting routines, analytical processes, and decision-support tools that enable leadership to understand performance, uncover the “why,” and take action. This individual will architect a comprehensive performance ecosystem spanning corporate boutiques, franchise locations, and system-wide financial and operational metrics. They will create plan vs. actual tracking, variance analysis workflows, benchmarking, and predictive insights that guide daily operations and long-term planning. Reporting into Finance with deep partnership across Operations, this person serves as the connective tissue between financial clarity and operational execution. They will begin as an individual contributor with the expertise, maturity, and leadership capability to build scalable processes from the ground up. Key Responsibilities - Build the full performance management framework for French Florist Holdings and Floral Franchising, integrating financial, operational, and boutique-level metrics. - Create system-wide scorecards covering corporate boutiques, franchise boutiques, company-level financials, and strategic plan progress. - Develop plan vs. actual reporting for revenue, profit, COGS, personnel, marketing spend, and other operating categories. - Define the reporting cadence, workflows, templates, and ownership structure for daily, weekly, monthly, and quarterly reviews. - Establish variance analysis routines with clear root-cause identification and recommended actions. - Build a scalable performance system that can support dozens—and eventually hundreds—of locations. - Analyze boutique-level P&Ls, labor utilization, revenue drivers, COGS performance, and operating expenses to identify trends and improvement opportunities. - Conduct system-wide trend analysis, benchmarking, and comparative insights across both corporate and franchise locations. - Evaluate drivers of over/under-performance (pricing, product mix, labor, staffing levels, COGS control, seasonality, marketing investments, etc.). - Support forecasting and scenario modeling across both French Florist companies, blending financial insight with operational context. - Prepare performance narratives and insights for leadership meetings, monthly reviews, and quarterly business updates. - Develop all performance dashboards, including: corporate scorecards, franchise scorecards, boutique reporting, financial performance, labor productivity, COGS trends, and revenue pacing. - Build plan vs. actual dashboards that clearly highlight variances, trends, and action drivers. - Create benchmarking tools comparing performance across locations, cohorts, and franchise segments. - Implement consistent definitions and documentation for all KPIs to ensure a single source of truth across the organization. - Automate or streamline reporting processes where possible to reduce manual effort and improve accuracy. - Partner with Operations leaders to translate insights into operational improvements and boutique-level actions. - Work with Franchise Operations to equip franchisees with clear, actionable reporting that helps them understand revenue, profit, and key performance drivers. - Collaborate with Supply Chain, Marketing, Technology, and Training teams to ensure that insights feed decision-making across all business units. - Serve as a key partner to Finance during monthly close cycles, forecasting, and planning, connecting numbers to operational reality. - Lead elements of the annual planning and rolling forecast processes for both companies, including revenue, labor, COGS, and expense planning. - Build forecasting models that incorporate historical trends, seasonality, staffing patterns, and operational drivers. - Align closely with Finance leadership to ensure planning assumptions are consistent, realistic, and well documented. - Drive clarity on performance expectations by linking plans to ongoing scorecard metrics. Qualifications - 7–10+ years of experience in performance management, FP&A, business analytics, or operational analysis. - Experience in retail, hospitality, CPG, QSR, or franchising. - Proven ability to design and maintain comprehensive performance reporting systems across multi-location or multi-entity businesses. - Deep experience with plan vs. actual reporting, variance analysis, trend analytics, and benchmarking. - Strong capabilities in P&L analysis, boutique/retail performance insights, and operational KPI visibility. - Advanced modeling skills with expertise in forecasting, scenario planning, and sensitivity analysis. - High proficiency with BI and visualization tools (Looker, Power BI, Tableau, or equivalent) and advanced Excel/Sheets skills. - Demonstrated ability to translate complex data into meaningful narratives and actionable recommendations. - Highly organized, process-driven, and able to design scalable routines and templates. - Strong cross-functional communicator who can work effectively with Finance, Operations, and franchise partners. - Comfortable operating in a high-growth, fast-paced environment with evolving systems.

Role Description The Senior Performance Analyst is a strategic–operational hybrid role responsible for building and owning French Florist’s full performance management system across both corporate and franchise locations. This role designs the scorecards, reporting routines, analytical processes, and decision-support tools that enable leadership to understand performance, uncover the “why,” and take action. This individual will architect a comprehensive performance ecosystem spanning corporate boutiques, franchise locations, and system-wide financial and operational metrics. They will create plan vs. actual tracking, variance analysis workflows, benchmarking, and predictive insights that guide daily operations and long-term planning. Reporting into Finance with deep partnership across Operations, this person serves as the connective tissue between financial clarity and operational execution. They will begin as an individual contributor with the expertise, maturity, and leadership capability to build scalable processes from the ground up. Key Responsibilities - Performance Management System Design - Build the full performance management framework for French Florist Holdings and Floral Franchising, integrating financial, operational, and boutique-level metrics. - Create system-wide scorecards covering corporate boutiques, franchise boutiques, company-level financials, and strategic plan progress. - Develop plan vs. actual reporting for revenue, profit, COGS, personnel, marketing spend, and other operating categories. - Define the reporting cadence, workflows, templates, and ownership structure for daily, weekly, monthly, and quarterly reviews. - Establish variance analysis routines with clear root-cause identification and recommended actions. - Build a scalable performance system that can support dozens—and eventually hundreds—of locations. - Financial & Operational Analysis - Analyze boutique-level P&Ls, labor utilization, revenue drivers, COGS performance, and operating expenses to identify trends and improvement opportunities. - Conduct system-wide trend analysis, benchmarking, and comparative insights across both corporate and franchise locations. - Evaluate drivers of over/under-performance (pricing, product mix, labor, staffing levels, COGS control, seasonality, marketing investments, etc.). - Support forecasting and scenario modeling across both French Florist companies, blending financial insight with operational context. - Prepare performance narratives and insights for leadership meetings, monthly reviews, and quarterly business updates. - Reporting, Dashboards & Tools - Develop all performance dashboards, including: corporate scorecards, franchise scorecards, boutique reporting, financial performance, labor productivity, COGS trends, and revenue pacing. - Build plan vs. actual dashboards that clearly highlight variances, trends, and action drivers. - Create benchmarking tools comparing performance across locations, cohorts, and franchise segments. - Implement consistent definitions and documentation for all KPIs to ensure a single source of truth across the organization. - Automate or streamline reporting processes where possible to reduce manual effort and improve accuracy. - Cross-Functional Partnership - Partner with Operations leaders to translate insights into operational improvements and boutique-level actions. - Work with Franchise Operations to equip franchisees with clear, actionable reporting that helps them understand revenue, profit, and key performance drivers. - Collaborate with Supply Chain, Marketing, Technology, and Training teams to ensure that insights feed decision-making across all business units. - Serve as a key partner to Finance during monthly close cycles, forecasting, and planning, connecting numbers to operational reality. - Planning, Forecasting & Budget Support - Lead elements of the annual planning and rolling forecast processes for both companies, including revenue, labor, COGS, and expense planning. - Build forecasting models that incorporate historical trends, seasonality, staffing patterns, and operational drivers. - Align closely with Finance leadership to ensure planning assumptions are consistent, realistic, and well documented. - Drive clarity on performance expectations by linking plans to ongoing scorecard metrics. Qualifications - 7–10+ years of experience in performance management, FP&A, business analytics, or operational analysis. - Experience in retail, hospitality, CPG, QSR, or franchising. - Proven ability to design and maintain comprehensive performance reporting systems across multi-location or multi-entity businesses. - Deep experience with plan vs. actual reporting, variance analysis, trend analytics, and benchmarking. - Strong capabilities in P&L analysis, boutique/retail performance insights, and operational KPI visibility. - Advanced modeling skills with expertise in forecasting, scenario planning, and sensitivity analysis. - High proficiency with BI and visualization tools (Looker, Power BI, Tableau, or equivalent) and advanced Excel/Sheets skills. - Demonstrated ability to translate complex data into meaningful narratives and actionable recommendations. - Highly organized, process-driven, and able to design scalable routines and templates. - Strong cross-functional communicator who can work effectively with Finance, Operations, and franchise partners. - Comfortable operating in a high-growth, fast-paced environment with evolving systems.

Company: French Florist Location: Remote Reports To: Chief Marketing Officer (CMO) About French Florist At French Florist, we are not just selling flowers; we are building a category-defining lifestyle brand. As a fast-growing, "mass-premium" franchise, we combine breathtaking floral artistry with a seamless, modern digital experience. We are on a mission to scale to 200+ units nationwide, bringing our signature “aesthetic authority” and unforgettable customer experiences to communities across the country. To help fuel this massive growth, we are looking for a highly strategic, data-driven, and brand-conscious Director of Performance and Growth Marketing. The Role The Director of Performance and Growth Marketing will be the primary architect of our digital revenue engine. You will own the full-funnel customer journey: from the first ad they see, to the frictionless experience on our website, to the personalized emails that keep them coming back. You will oversee a robust digital paid media strategy, manage top-tier agency partners, collaborate closely with our Technology team to drive site conversions, and lead our CRM and loyalty initiatives. If you are passionate about scaling franchise systems, love digging into the data, and understand that performance marketing must still look and feel "premium," this is the role for you. Key Responsibilities 1. Customer Acquisition and Paid Media Management - Own the Paid Media Engine: Oversee all digital paid media channels with a heavy emphasis on Paid Search (Google Ads) and Paid Social (Meta, TikTok, Pinterest). - Agency Leadership: Manage and direct our external Performance Marketing agencies, ensuring they are hitting strict CAC, ROAS, and overall revenue targets while adhering to our brand guidelines. - Franchise Enablement: Develop scalable digital acquisition playbooks ("Marketing as a Service") that can be rolled out to new franchise locations to ensure rapid, profitable local growth with our agencies. 2. Conversion Rate Optimization (CRO) and Site Experience - The “Digital Shelf”: Partner with our Technology and Product teams to continuously optimize the French Florist website. - Frictionless Premium: Design and execute a rigorous A/B testing roadmap for landing pages, checkout flows, and product merchandising to lift conversion rates without sacrificing our “mass premium” aesthetic. - Data Translation: Turn site analytics into actionable product and tech roadmap requests, ensuring we are constantly removing barriers to purchase. 3. CRM, Retention, and Loyalty - Beyond the Transaction: Build the strategies that move customers from one-time buyers to lifelong brand advocates. - Lifecycle Marketing: Oversee our Email and SMS marketing channels (e.g. Klaviyo), building automated, highly personalized flows for onboarding, win-backs, and seasonal gifting. - Loyalty and Lifetime Value: Spearhead the development and optimization of a world-class customer loyalty program designed to increase repeat purchase frequency and maximize Lifetime Value. What You Bring to the Team - Experience: 8+ years of experience in Performance and Growth Marketing within an e-commerce, retail, or franchise environment. - Domain Expertise: Deep technical understanding of Paid Search, Paid Social, and CRM platforms. You know what "good" looks like when auditing an agency's ad account. - Analytical Rigor: Highly proficient in Google Analytics and data visualization tools. You make decisions based on data, not guesses. - Cross-Functional Leadership: A proven track record of partnering successfully with Technology, Creative, and Operations teams to get campaigns out the door and site updates pushed live. - The "Mass Premium" Mindset: You understand that direct-response tactics can’t compromise brand equity. You know how to drive urgency and conversion while maintaining an elevated, luxurious brand voice. - Franchise or Multi-Unit Experience (Preferred): Prior experience navigating a franchise, dealer network, or highly distributed business model is a major plus. You understand the unique dynamics of balancing a “mass premium” national brand with localized performance, and you know how to build "Marketing as a Service" playbooks that empower local operators to win in their specific markets. Why Join Us? You will be joining at the ground level of a major national expansion. You will have a front-row seat to building a 50+ year legacy brand, the budget to make a massive impact, and a culture that values high integrity, continuous learning, and having "skin in the game." Benefits and Compensation: - Base Salary: $140K-$170K per year - Annual Bonus: 20% of Base Salary - Long-Term Equity: Standard Grant - Paid time off + professional development stipend - Unlimited access to flowers and moments that move you

Role Description As a Client Service Specialist, you will be the first point of contact for our clients, delivering a high-touch, white-glove experience. This role will primarily focus on: - Handling inbound calls - Taking and processing orders - Coordinating deliveries - Ensuring a smooth customer experience during peak volume This is a temporary, seasonal position as a Contractor, supporting our team during the Mother’s Day holiday period (approximately 3 weeks). In this fast-paced environment, you will manage a high volume of inquiries with efficiency and professionalism, ensuring accuracy and attention to detail at all times. Qualifications - Experience in client service, call centers, retail, hospitality, or similar fast-paced environments - Strong verbal and written communication skills - Ability to multitask and stay organized under pressure - Strong attention to detail and accuracy - Comfortable handling high call volume and time-sensitive requests - Experience with CRM systems, POS systems, or similar tools is a plus - Ability to work independently in a remote environment Requirements - Temporary role, approximately 3 weeks - Training: April 20th to April 24th - Working (up to 40 hours/week): April 27th to May 10th - Optional to extend through May 11th to May 13th - Schedule (3 slots available): - Monday - Friday, 8:00 AM - 4:00 PM PST - 8:00 AM - 5:00 PM PST - 9:00 AM - 6:00 PM PST - 10:00 AM - 7:00 PM PST - Fully remote position - Stable, high-speed internet connection required - Dedicated, quiet workspace free from distractions - Professional-quality headset for phone communication - Working laptop capable of running required systems Benefits - $8 – $10 USD per hour - Fully remote role

RemotelyHR is hiring on behalf of French Florist Company Overview: French Florist is a leading floral business in Los Angeles, known for exceptional quality and customer service across its three company-owned stores. We are now expanding through franchising and seeking to grow our footprint by converting existing floral businesses into French Florist franchise locations and opening new French Florist franchise locations. We have signed our first 25 franchise deals and are growing quickly. Our vision is to cultivate a network of passionate franchisees who share our commitment to quality and creativity. Position Overview: Reporting to the Chief Growth Officer, we are seeking a strategic and results-driven Director of Franchise Development to spearhead our franchise growth initiatives. The ideal candidate will possess a deep understanding of franchise sales, process improvement, and franchise system success. In addition, this candidate must have experience thriving in a startup environment, who can assist with strategy and execute tasks to achieve results. This individual should be comfortable navigating the dynamic challenges of a growing business and contributing across various functions. This is a full-time position, please do not apply unless you are able to work exclusively for French Florist. Key Responsibilities: - Franchise Strategy: Work with our team to develop and implement comprehensive franchise development strategies that align with our start-up franchise growth objectives. - Franchise Sales: Improve and execute the franchise sales process, guiding prospective franchisees from initial inquiry through to the execution of franchise agreements. - Relationship Management: Build and nurture strong relationships with current and prospective franchisees, proactively addressing their needs and concerns. - Brand Ambassador: Represent French Florist at industry events and conferences, promoting our franchise opportunities and enhancing brand visibility. Key Metrics for Success: - Franchise Sales Growth: Achieve specific monthly and annual targets for the number of new franchises sold. - Market Expansion: Successfully enter and establish French Florist franchises in designated new markets within a specified timeframe. - Lead Conversion Rate: Track and improve the percentage of leads converted to signed franchise agreements. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field; MBA a plus. - Minimum of 3 to 5 years of experience in franchise development or sales, preferably with emerging franchise experience. - Proven track record of successful franchise growth and relationship management. - Strong understanding of franchise laws and regulations. - Exceptional communication, negotiation, and interpersonal skills. - Ability to work collaboratively across departments and with diverse teams. - Proficient in CRM software and Microsoft Office Suite. - Must be able to travel to Southern CA 10 to 12 times per year for Discovery Days. Compensation and Benefits - $80,000 - $100,000/year salary base, plus commission for each franchise sold - Paid time off and professional development allowances - Employee stock option eligibility after one year - Opportunity to play a key role in shaping a fast-growing franchise system

• Drive new business opportunities through outbound outreach and prospect engagement • Work closely with the sales team to generate leads and book meetings • Contribute to improving the sales process

• Design and implement a Pan-African People and Culture strategy that supports Remoteli’s growth and expansion across multiple African and emerging markets. • Lead and oversee end-to-end people operations, including onboarding, employee relations, performance management, and offboarding processes across multiple jurisdictions. • Develop, implement, and continuously improve scalable HR policies, procedures, and people frameworks that ensure compliance with local labour laws while maintaining organisational consistency. • Ensure people practices effectively scale across multiple countries while respecting local regulations, employment requirements, and cultural contexts. • Partner with senior leadership to support workforce planning, organisational design, and talent strategy aligned with business objectives. • Manage performance management processes, including goal-setting, reviews, feedback cycles, and career development initiatives. • Ensure compliance with employment laws, internal policies, and data protection standards across all regions of operation. • Oversee employee engagement, wellbeing, and culture initiatives that foster inclusion, high performance, and retention across distributed teams. • Manage HR systems, employee data, documentation, and reporting to ensure accuracy, confidentiality, and regulatory compliance. • Support managers with coaching, conflict resolution, and employee relations matters across diverse cultural environments. • Analyse people data and metrics to provide insights, reports, and strategic recommendations to leadership. • Lead and mentor junior HR or People Operations team members, ensuring consistent service delivery and adherence to best practices across regions.

• Develop and produce high-quality digital content, including videos, graphics, and multimedia assets for platforms such as LinkedIn and Facebook. • Manage and maintain the social media content calendar, ensuring consistent posting aligned with marketing campaigns, product launches, and brand objectives. • Create engaging, SEO-optimised captions and copy that align with the company’s tone of voice and enhance audience reach and engagement. • Monitor and manage social media channels by responding to comments, engaging with followers, and fostering an active and positive online community. • Track and analyse key performance indicators (KPIs), including engagement rates, reach, and conversions, and provide regular reports with actionable insights. • Collaborate with internal teams to ensure content aligns with overall marketing strategies and business goals. • Identify emerging trends and opportunities to keep content fresh, relevant, and competitive within the digital landscape. • Ensure all content produced maintains high visual and brand standards across all platforms.