REE Medical

• Take full ownership of assigned accounting areas, ensuring accuracy, completeness, and timeliness • Prepare and post journal entries, including complex and non-routine transactions. • Perform monthly account reconciliations and proactively investigate and resolve discrepancies to ensure accuracy and completeness of financial data. • Execute and help drive the month-end close process in a fast-paced environment. • Review and analyze financial statements, identifying errors, inconsistencies, or unusual trends and ensuring corrections are made • Apply capitalization policies, including fixed asset tracking and proper expense vs. capitalization treatment • Support or lead ERP system implementations, enhancements, and NetSuite optimization • Maintain and improve accounting workflows to increase efficiency and strengthen internal controls • Ensure financial information complies with professional and regulatory standards • Partner with FP&A to support budgeting, forecasting, and variance analysis • Support audits by preparing schedules and documentation, ensuring audit readiness

Role Description We are seeking a highly motivated and detail-oriented Senior Accountant to join a small, high-impact accounting team. This role requires a self-starter who takes full ownership of their areas, operates with minimal supervision, and proactively identifies and resolves issues. You will play a critical role in the monthly close, financial accuracy, and continuous improvement of accounting processes. The ideal candidate is comfortable handling complex transactions, working in NetSuite, supporting system implementations, and partnering cross-functionally with FP&A. - Take full ownership of assigned accounting areas, ensuring accuracy, completeness, and timeliness. - Establish clear goals, KPIs, and expectations aligned with company financial objectives. - Prepare and post journal entries, including complex and non-routine transactions. - Perform monthly account reconciliations and proactively investigate and resolve discrepancies to ensure accuracy and completeness of financial data. - Execute and help drive the month-end close process in a fast-paced environment. - Review and analyze financial statements, identifying errors, inconsistencies, or unusual trends and ensuring corrections are made. - Apply capitalization policies, including fixed asset tracking and proper expense vs. capitalization treatment. - Support or lead ERP system implementations, enhancements, and NetSuite optimization. - Maintain and improve accounting workflows to increase efficiency and strengthen internal controls. - Ensure financial information complies with professional and regulatory standards. - Partner with FP&A to support budgeting, forecasting, and variance analysis. - Support audits by preparing schedules and documentation, ensuring audit readiness. Qualifications - Bachelor’s degree in accounting. - 3+ years of accounting experience. - Strong knowledge of GAAP, including fixed assets and reserves. - Hands-on experience with NetSuite (or similar ERP systems). - Experience with system implementations or ERP enhancements. - Proven ability to work independently, manage priorities, and meet deadlines with minimal oversight. - Strong analytical skills with the ability to identify issues, investigate root causes, and implement solutions. - Advanced Excel skills. - High attention to detail and strong organizational skills. Benefits - Comprehensive Benefits Package - Competitive salary: $110,000 - $120,000/yr depending on experience. - Health, dental, and vision insurance with Company-sponsored Life Insurance. - Retirement savings plan with company match. - Vacation time off, sick time off, and holidays. - Career Development Opportunities - Ongoing training and development programs. - Opportunities for advancement within the company. - Work-Life Balance - Flexible work schedules. - Remote first environment with company-wide conferences annually. - Employee assistance program for personal and family well-being. - Perks and Rewards - Employee discounts on products and services through Insperity. - Recognition programs for outstanding performance. - Company-sponsored social events and activities.

• Manage outreach to warm inbound leads while monitoring inbound call queues. • Actively manage and prioritize an individual lead pipeline to ensure timely follow-up, accurate qualification, and consistent progression of prospects through the sales process. • Establish rapport with prospective clients through professional and empathetic communication. • Present REE Medical’s services and value proposition clearly and compliantly. • Conduct accurate evaluations of disability severity using REE tools. • Address objections while maintaining urgency. • Document all client interactions accurately in the CRM. • Adhere to compliance, regulatory, and data privacy requirements. • Collaborate across teams to ensure accurate invoice processing • Participate in coaching and training activities.

• Oversee the design, implementation, and management of security controls, including firewalls, intrusion detection/prevention systems, and endpoint protection. • Lead incident response efforts, including investigation, containment, and recovery from security breaches or incidents. • Monitor and assess emerging threats, vulnerabilities, and industry trends to maintain a robust security posture. • Develop, implement, and enforce IT security policies, standards, and procedures. • Ensure compliance with relevant regulations and standards (e.g., GDPR, PCI-DSS, ISO 27001). • Coordinate audits and assessments to validate security controls and address gaps. • Conduct regular risk assessments and vulnerability scans to identify and prioritize security risks. • Develop and maintain a risk management framework to mitigate threats to data and systems. • Collaborate with legal, compliance, and business units to address risk-related issues. • Evaluate and implement advanced security technologies, such as AI-driven threat detection, zero-trust architecture, and cloud security solutions. • Stay abreast of emerging technologies and their implications for cybersecurity

Role Description The IT Security Manager is responsible for developing, implementing, and maintaining the organization’s cybersecurity policies, procedures, and systems to safeguard sensitive data and ensure compliance with regulatory standards. They lead a team of security professionals, manage risk assessments, and respond to security incidents to protect the organization’s IT infrastructure. - Oversee the design, implementation, and management of security controls, including firewalls, intrusion detection/prevention systems, and endpoint protection. - Lead incident response efforts, including investigation, containment, and recovery from security breaches or incidents. - Monitor and assess emerging threats, vulnerabilities, and industry trends to maintain a robust security posture. - Develop, implement, and enforce IT security policies, standards, and procedures. - Ensure compliance with relevant regulations and standards (e.g., GDPR, PCI-DSS, ISO 27001). - Coordinate audits and assessments to validate security controls and address gaps. - Conduct regular risk assessments and vulnerability scans to identify and prioritize security risks. - Develop and maintain a risk management framework to mitigate threats to data and systems. - Collaborate with legal, compliance, and business units to address risk-related issues. - Evaluate and implement advanced security technologies, such as AI-driven threat detection, zero-trust architecture, and cloud security solutions. - Stay abreast of emerging technologies and their implications for cybersecurity. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. - Current Certified Information Systems Security Professional certification. - 6+ years of experience in IT security, with at least 3 years in a leadership or managerial role. - Proactive approach to identifying and mitigating cyber risks. - Ability to balance security requirements with business agility. - Familiarity with modern IT environments, including cloud platforms (AWS, Azure, Google Cloud), and DevSecOps. - Strong knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001). - Expertise in network security, encryption, and endpoint protection. - Proficiency with security tools (e.g., SIEM, IDS/IPS, DLP). - Excellent leadership, communication, and problem-solving skills. - Ability to work under pressure and handle sensitive information discreetly. - Experience w/ Salesforce is a plus. - Excellent communication and interpersonal abilities, facilitating effective collaboration across various departments and levels of the organization. - Experience working in a remote environment, comfortable leading remote teams. - Proficiency in Microsoft Office Suite, data visualization tools, and project management software. - Knowledge of VA disability ratings and claims preferred. - Ability to navigate difficult interpersonal conversations and utilize multiple platforms for communication within departments and teams. Benefits - Comprehensive Benefits Package - Competitive salary: $125,000-$150,000 Salary Depending on Experience. - Health, dental, and vision insurance with Company-sponsored Life Insurance. - Retirement savings plan with company match. - Vacation time off, sick time off, and holidays. - Career Development Opportunities - Ongoing training and development programs. - Opportunities for advancement within the company. - Work-Life Balance - Flexible work schedules. - Remote first environment with companywide conferences annually. - Employee assistance program for personal and family well-being. - Perks and Rewards - Employee discounts on products and services through Insperity. - Recognition programs for outstanding performance. - Company-sponsored social events and activities. - Ability to travel twice per year, to Annual Company Conference and IT Team Onsite, as well as potential for additional Leadership meetings.

Role Description At REE Medical, our Client Experience Navigators serve as dedicated case managers for the veterans and clients we support. Navigators guide each client through the medical evidence process, ensuring their journey is smooth, informed, and compassionate from start to finish. - Act as the client’s advocate and case manager, guiding them through each phase of their case lifecycle with care, clarity, and precision. - Establish trust quickly with new clients, clearly explaining the process, expectations, and timelines in tandem with professionally conducting the handoff between intake coordinators and navigation departments. - Maintain ongoing communication through calls, emails, and check-ins, ensuring clients remain informed and supported. - Anticipate client needs, address challenges proactively, and ensure all cases progress efficiently. - Coordinate all case activities and documentation. - Collaborate with internal departments such as Sales, Medical Services, Client Review, and Health Information Management to move each case forward. - Track progress across every stage of the process, ensuring all required documentation is complete, accurate, and compliant. - Maintain up-to-date records while safeguarding all personal and health information in accordance with privacy regulations. - Problem-solve and manage complex situations. - Identify potential delays or barriers early and work with leadership to resolve them. - Support clients through sensitive or emotionally challenging moments with empathy and professionalism. - Escalate issues appropriately when additional review or leadership involvement is required. - Contribute to continuous improvement by providing feedback and insights to help improve internal processes and client communication. - Participate in discussions and initiatives focused on enhancing the overall client experience and team efficiency. Qualifications - 2+ years of experience in case management, client coordination, or administrative support within a medical, healthcare, or service-oriented organization. - Proficiency in Microsoft Office Suite and experience navigating multiple systems (Salesforce, ZoHo, Slack, Teams, etc.). - Exceptional organization, time management, and multitasking skills with a strong attention to detail. - Demonstrated empathy, professionalism, and communication skills when working with clients in sensitive or complex situations. - Comfort working in a high-volume environment and managing multiple cases simultaneously. - Analytical and problem-solving mindset, with the ability to identify and resolve issues proactively. - Experience working with or supporting the veteran community or VA processes is a strong plus. - High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Requirements - Timely case completion rates. - Documentation accuracy and compliance. - Client satisfaction and feedback. - Responsiveness and communication quality. - Collaboration with internal departments. Benefits - Competitive salary: $28/hour - $30/hour depending on experience. - Health, dental, and vision insurance with Company-sponsored Life Insurance. - Retirement savings plan with company match. - Vacation time off, sick time off, and holidays. - Ongoing training and development programs. - Opportunities for advancement within the company. - Flexible work schedules. - Remote first environment with companywide conferences annually. - Employee assistance program for personal and family well-being. - Employee discounts on products and services through Insperity. - Recognition programs for outstanding performance. - Company-sponsored social events and activities.

• Act as the client’s advocate and case manager, guiding them through each phase of their case lifecycle with care, clarity, and precision. • Establish trust quickly with new clients, clearly explaining the process, expectations, and timelines in tandem with professionally conducting the handoff between intake coordinators and navigation departments. • Maintain ongoing communication through calls, emails, and check-ins, ensuring clients remain informed and supported. • Anticipate client needs, address challenges proactively, and ensure all cases progress efficiently. • Coordinate all case activities and documentation. • Collaborate with internal departments such as Sales, Medical Services, Client Review, and Health Information Management to move each case forward. • Track progress across every stage of the process, ensuring all required documentation is complete, accurate, and compliant. • Maintain up-to-date records while safeguarding all personal and health information in accordance with privacy regulations. • Problem-solve and manage complex situations. • Identify potential delays or barriers early and work with leadership to resolve them. • Support clients through sensitive or emotionally challenging moments with empathy and professionalism. • Escalate issues appropriately when additional review or leadership involvement is required. • Contribute to continuous improvement. • Provide feedback and insights to help improve internal processes and client communication. • Participate in discussions and initiatives focused on enhancing the overall client experience and team efficiency.

• Design, configure, and support contact center systems, including call routing, queue structures, and IVR workflows • Administer and maintain RingCentral (EX and CX), including user management, system configuration, and optimization • Analyze system performance, identify trends, and implement improvements to enhance call quality and operational efficiency • Troubleshoot and resolve complex issues related to telephony, call flows, integrations, and end-user experience • Serve as a key technical resource during incidents, exercising independent judgment to restore service and minimize disruption • Partner with IT, operations, and vendors to implement and enhance contact center capabilities • Contribute to the design, testing, and rollout of RingCentral CX • Document system configurations, workflows, and standard operating procedures

Job Summary: The IT Support Engineer has with experience supporting and administering contact center platforms. This role will serve as the primary technical resource for our customer support operations and play a key role in the implementation and ongoing optimization of RingCentral CX.   This individual will be responsible for the configuration, performance, and reliability of contact center systems, bridging IT support and system administration to ensure a seamless experience for agents and customers. Key Responsibilities: - Design, configure, and support contact center systems, including call routing, queue structures, and IVR workflows - Administer and maintain RingCentral (EX and CX), including user management, system configuration, and optimization - Analyze system performance, identify trends, and implement improvements to enhance call quality and operational efficiency - Troubleshoot and resolve complex issues related to telephony, call flows, integrations, and end-user experience - Serve as a key technical resource during incidents, exercising independent judgment to restore service and minimize disruption - Partner with IT, operations, and vendors to implement and enhance contact center capabilities - Contribute to the design, testing, and rollout of RingCentral CX - Document system configurations, workflows, and standard operating procedures How success is measured in this role: - High availability and performance of contact center systems - Rapid resolution of complex issues with minimal impact to operations - Measurable improvements in call routing efficiency and call quality - Successful implementation and adoption of RingCentral CX - Reduction in recurring issues through root cause analysis and long-term solutions - Positive feedback from agents, supervisors, and business stakeholders - Clear and effective communication during incidents and system changes

Title: Provider Network Development Specialist Location: United States Work Type: Remote Department: Operations Job Description: Description The Provider Contract Specialist (PCS) is responsible for recruiting, contracting, and onboarding qualified medical providers and clinics both within the United States and internationally to support REE Medical’s mission of delivering accurate, compliant Disability Benefit Questionnaires (DBQs) for Veterans. This role manages the full provider onboarding lifecycle, from proactive outreach and contracting through onboarding and internal handoff, while maintaining high standards of professionalism, documentation accuracy, compliance, and provider relationship management. Performance is evaluated holistically across productivity, quality, accuracy, and compliance. Provider Recruitment & Onboarding - Proactively recruit and onboard qualified medical clinics and providers domestically and internationally in alignment with organizational capacity, coverage needs, and regional demand - Manage the end-to-end provider lifecycle, including outreach, contracting, credential and licensure collection, onboarding, training coordination, and internal handoff - Build and maintain strong provider relationships throughout recruitment and onboarding to ensure continuity, quality, and a positive provider experience - Prioritize recruitment efforts based on evolving business needs, capacity planning, and regional coverage requirements - Coordinate with assigned Veterans, as appropriate, to support provider placement efforts in accordance with established workflows and role responsibilities - Perform recruiting, onboarding, and documentation activities using designated systems and workflow tools - Maintain accurate, timely records of provider outreach, contracts, onboarding milestones, and related documentation - Ensure all provider communications and documentation comply with company policies, legal requirements, jurisdictional standards, and approved verbiage - Communicate professionally and responsively with providers, Veterans, and internal stakeholders - Work consistently toward defined productivity and onboarding expectations, with performance evaluated holistically over time How success is measured in this role: - Consistent achievement of provider recruiting and onboarding targets across assigned regions, both domestically and internationally - Timely completion of provider contracting and onboarding milestones in alignment with operational timelines - High accuracy and completeness of provider documentation, contracts, and credentialing materials - Effective prioritization of recruiting efforts based on business needs and coverage requirements - Strong provider engagement, demonstrated through responsive communication and smooth onboarding transitions - Adherence to compliance, legal, and quality standards throughout the provider lifecycle - Demonstrated reliability, accountability, and follow-through on assigned responsibilities Requirements Required Qualifications - Prior experience in provider recruiting, contracting, credentialing, or onboarding within a healthcare, medical services, or related environment - Strong written and verbal communication skills, with the ability to engage professionally with medical providers and internal stakeholders - Excellent organizational and documentation skills with a high level of attention to detail - Ability to manage multiple priorities, deadlines, and recruiting pipelines in a fast-paced environment - Experience using CRM systems or workflow management tools to track recruiting, contracts, and onboarding activity - Sound professional judgment and a compliance-focused mindset - Ability to work independently while collaborating effectively within a cross-functional team Preferred Qualifications - Experience supporting provider contracting and onboarding across multiple states or international jurisdictions - Familiarity with healthcare compliance, regulatory requirements, or credential verification processes - Experience working with medical clinics, physician groups, or allied health providers - Exposure to healthcare operations, medical services, or provider network development - Experience working in a remote or distributed team environment Benefits What REE Offers you: At REE, we believe in empowering our employees to thrive both personally and professionally. When you join our team, you become part of a dynamic and inclusive work environment where innovation and collaboration are celebrated. Comprehensive Benefits Package - Competitive salary: $22/hour - $24/hour depending on experience. - Health, dental, and vision insurance with Company-sponsored Life Insurance - Retirement savings plan with company match - Vacation time off, sick time off, and holidays Career Development Opportunities - Ongoing training and development programs - Opportunities for advancement within the company Work-Life Balance - Flexible work schedules - Remote first environment with companywide conferences annually - Employee assistance program for personal and family well-being Perks and Rewards - Employee discounts on products and services through Insperity - Recognition programs for outstanding performance - Company-sponsored social events and activities