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RealManage

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RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

11 open rolesLatest: May 21, 2026, 12:00 AM UTC
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11 Jobs

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Director of Community Association Management

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Director5 days ago

Role Description This Director of Community Association Management (DCAM) position is remote; however, the candidate should live in or near Central to Southern Florida. - Practice and adhere to the Guiding Principles of the company and ensure all calls/emails are responded to within 24 hours of receipt. - Directly supervises CAMS & ACAMS and other association management support staff as appropriate. - Provides specific assistance to CAMS, ACAMS, and Inspectors in troubleshooting specific problems on properties where additional leadership and/or training are needed, or when Board/homeowner relationships are in jeopardy. - Develops and leads with participatory involvement portfolio team meetings, all team meetings, and individual manager touch-base meetings. - Development of client retention strategy for all watch list accounts, key accounts, and other accounts as deemed appropriate by supervisor. - Reviews and approves all monthly Board of Directors packets prepared by staff for content and structure. - Coordinates schedules and attends board and membership meetings proactively, mentoring managers, creating a layering approach to maintaining positive relationships with board members, and ensuring client retention. - Reviews and approves all annual meeting packets for assigned CAMS prior to each meeting. - Reviews any and all management reports and mass mailings to the membership (budget information, newsletters, election information, etc.) produced by staff supervised. - Reviews Company reports for trending and compliance and is responsible for attaining goals and adherence to Company standards of operation. - Ensures that property inspections are taking place regularly by reviewing monthly reports and providing follow-up on problem areas to ensure action taken is effective. - Oversees projects involving all CAMS to ensure timely completion, including certain seasonal projects. - Reviews income statements and variance reports for all portfolio properties on a quarterly basis to ensure quality, accuracy, and addresses any concerns as appropriate. Understands and recognizes association cash flow, able to inform Board as to negative and/or positive and provides recommendations. - Proficient in Association budget preparation, review, and regulatory requirements. Reviews budgets before they are submitted to the Board for approval. - Reviews Ciranet functions on a regular basis to ensure managers are utilizing properly to manage the community effectively, including work orders, management reports, calendars, committee and Board lists, and documents updates. - Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures. - Proficient in delinquency and collections processes. - Understanding of contract terms, renewal dates, and implementation within the book of business supervised. - Possesses a thorough understanding of plats, ownership, and property rights. - Understands the Board election process and ability to see portfolio clients through from start to finish. - Understands the legislative process and able to educate clients on new laws. - Provides oversight, onboarding of new staff, and training to new managers as they work through required training and ensures training compliance. - Attend monthly Director, management, and leadership meetings as appropriate. - Conduct business at all times with the highest standards of personal, professional, and ethical conduct. - Responsible for compliance with Company guidelines and management operations as it relates to specific procedures listed herein. - Plus other work-related tasks as needed. Qualifications - Associate or higher degree strongly preferred. - Minimum 2-3 years community association management (HOA, POA, and/or COA) experience required in addition to other professional work experiences that demonstrate leadership capabilities. - Developer portfolio experience preferred. - Community Association Institution Certification(s) preferred. - Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. Exceptionally strong customer service orientation. - Strong organizational and time management skills. - High integrity, honesty, and professionalism. - Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. - Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Life and Disability Insurance - HSA (Required High Deductible Medical Plan to be eligible) - FSA - Education Reimbursement - 401K matching - Employee Assistance Program (EAP) - 11 paid Holidays

United States
$90K - $95K / year
RealManage logo

Community Association Manager

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Role Description This position is remote but needs to be local to Florida and have a Florida CAM license. - Serves the Board as a consultant in a professional manner. - Working virtually will help cover open CAM positions when needed. - Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt. - Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures. - Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity. - Provides administrative, operational, and managerial advice to the Board of Directors. - Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations. - Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate. - Assist the board with hiring contractors and insurance carriers to maintain and protect the community. - Provide vendor management oversight, including set-up, and bid process, through contract and oversight. - Oversee and approve payment of vendors providing service to the community association. - Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association. - Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents. - Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. - Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community. - Attend monthly Manager’s and training meetings as required. - Conduct business at all times with the highest standards of personal, professional, and ethical conduct. - Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems. - Other work-related tasks as needed. Qualifications - This position is remote, but needs to be in Florida. - MUST have a FLORIDA CAM License. - Minimum of one (1) year managing Homeowner Associations (HOAs) required. - CAI designation(s) strongly preferred. - Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. - Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. - Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices. Requirements - Ability to sit for prolonged periods at a desk and work on a computer. - Ability to occasionally stand, walk, bend, or reach as needed. - Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). - Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. - Visual acuity to read printed materials, spreadsheets, and computer screens. - Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. - Ability to work in a standard office environment with moderate noise levels. - Ability to work a standard schedule, with occasional extended hours as required. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Life and Disability Insurance - HSA (Required High-Deductible Medical Plan to be eligible) - FSA - Education Reimbursement - 401K matching - Employee Assistance Program (EAP) - 11 paid Holidays

United States
$52K - $57K / year
RealManage logo

Construction Services Manager

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Manager11 days ago

Title: Construction Services Manager - Remote Northern Virginia (WBVA51126) Location: - 4330 Prince William Parkway, Woodbridge, Virginia, 22192 United States - Remote - Northern Virginia Department: RMLLC Job Description: Description Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. Remote/Hybrid position, must live in and be local to Northern Virginia RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Job Overview: We are seeking an experienced and consultative construction professional to join our dynamic team. The ideal candidate will possess a strong background in construction management, with a particular emphasis on writing scopes of work and developing Requests for Proposals (RFPs). This role requires a strategic thinker who can act as a trusted advisor to our clients, guiding them through the complexities of construction projects and ensuring successful outcomes. Scope of Work and RFP Development: - Draft comprehensive scopes of work for various construction projects, ensuring all aspects of the project are covered and aligned with client goals. - Develop detailed and accurate RFPs to solicit bids from qualified contractors and vendors, providing strategic guidance to clients on vendor selection and contract negotiation. - Collaborate with architects, engineers, and other stakeholders to ensure the scope and RFPs meet project requirements and standards, advising on best practices and innovative solutions. - Review and analyze bids, negotiate contracts, and manage contractor performance, acting as an advocate for client interests. Construction Project Administration: - Oversee day-to-day construction operations, ensuring that projects are completed on time, within scope, and within budget. - Manage construction documentation, including submittals, RFIs (Requests for Information), change orders, and daily logs. - Conduct site inspections to monitor progress and compliance with plans and specifications. - Resolve any issues or conflicts that arise during construction, providing timely and effective solutions. - Ensure proper documentation and communication of project changes, maintaining accurate records throughout the project lifecycle. Account Management: - Serve as the primary point of contact for assigned client accounts, fostering long-term relationships based on trust and mutual respect. - Understand client needs and objectives, ensuring projects align with their business goals and expectations. - Provide regular updates and reports to clients, maintaining transparency and open communication throughout the project lifecycle. - Identify opportunities to expand services within existing accounts, providing consultative advice on additional projects or improvements. Quality Assurance and Compliance: - Ensure all projects comply with local, state, and federal regulations, as well as company policies and procedures. - Implement and maintain quality control programs to ensure construction standards are met, advising clients on compliance and quality assurance strategies. Communication and Coordination: - Act as the primary point of contact for clients, contractors, and other stakeholders, fostering a collaborative and consultative relationship. - Facilitate effective communication between all parties involved in the project, providing regular updates and strategic advice. - Conduct regular project meetings to provide updates, address any issues, and offer consultative guidance on project direction. Risk Management: - Identify potential project risks and develop mitigation strategies, providing clients with expert advice on risk management. - Monitor project progress and address any issues that may impact timelines or quality, offering proactive solutions - Plus other work-related tasks needed Qualifications: - Remote / Hybrid position - Must live in and be local to Northern Virginia - Minimum of 5 years of experience in construction project management, with a strong emphasis on writing scopes of work and developing RFPs. - Proven ability to manage construction projects from inception through completion. - Strong knowledge of construction processes, building codes, and regulations. - Excellent written and verbal communication skills, with a consultative approach. - Proficiency in project management software and tools. - Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously. - Ability to work collaboratively with a diverse team of professionals and clients. - Must have valid Driver's License Pay and Benefits: $100,000 to $115,000, depending on education and experience. Performance Bonus/Commission paid Quarterly Benefits include: - Medical Insurance - Dental Insurance - Vision Insurance - Life and Disability Insurance - HSA (Required High-Deductible Medical Plan to be eligible) - FSA - Education Reimbursement - 401K matching - Employee Assistance Program (EAP) - 11 paid Holidays

Virginia
$100K - $115K / year
RealManage logo

Construction Services Manager

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Manager32 days ago

Role Description We are seeking an experienced and consultative construction professional to join our dynamic team. The ideal candidate will possess a strong background in construction management, with a particular emphasis on writing scopes of work and developing Requests for Proposals (RFPs). This role requires a strategic thinker who can act as a trusted advisor to our clients, guiding them through the complexities of construction projects and ensuring successful outcomes. Essential Duties and Responsibilities - Departmental Oversight - Lead the Company's operations and direct reports while maintaining a high-level strategic perspective. - Maintain and adapt as needed the operational systems and "Best Practices" to guarantee the Company's wellbeing. - Write and Review estimates in preparation of client or insurance carrier approval. - Review purchasing estimates and select suppliers that best meet the Company's objectives. - Demonstrate consistent support across all RealManage/Hammersmith companies as a member of the team. - Sales and Marketing - Develop and represent the Company's brand professionally and with integrity. - Implement sales and marketing strategies to drive revenue and meet budgetary and personal targets. - Negotiate contracts including sub-contracts that are fair and in the best interest of the Company. - Attend client meetings as necessary to educate, give presentations and close contracts. - Develop new pipelines. Grow and maintain current pipelines. - Conduct client check-ins or "pop-bys" to continue to build relationships. - Hire and direct the sales team. - Attend networking events. - Create opportunities through relationships both short and long term. - Develop, Grow and Maintain a Maintenance division of the company. - Create marketing materials such as brochures, flyers, swag, etc. - Project Management - Oversee large MM projects from inception to completion. - Work with Operations Manager and PM on Pre-Construction for each large project. - Allocate resources for all active projects. - Conduct periodic site visits to verify that workmanship and materials meet Company standards. - Address escalated incidents as needed. - Adept writing of reports for clients on projects, site surveys and reserve studies. - Team Building and Leadership Functions - Foster a positive culture within the department. Mentor staff to grow and develop into successful members of the team. - Maintain the right people in the right positions to maximize productivity. - Set expectations and hold team members accountable to maintain a satisfying and cohesive work environment. - Setup and attend team building events. - Attend department head meetings, manager meetings or other various requested meetings. - Relationship Building - Build and promote strong, long-lasting internal and external client relationships. - Build and promote strong, long-lasting relationships with business partners and sub-contractors. - Facilitate resolution of issues, conflicts and/or incidents in timely and careful fashion. - Identify and implement solutions to meet all our clients’ needs. - Honesty is coveted even when it is not easy. Stay the course. - Insurance Claims - Strong knowledge of the claims process and how to navigate it from start to finish. - Conduct inspections at all stages of a claim. - Complete forensic analysis of all types of roofing systems to ensure no damages including potential collateral damages. - Work with adjusters, engineers and consultants in a professional manner including negotiation of the potential scope of work and pricing. - Understand the nuances of the financial side of insurance restoration projects. - Other Duties and Responsibilities - Analyze and report on financial and operational results. - Provide support and consultation to other Real Manage Hammersmith Companies as requested. - Monitor hail reports and act quickly. - Maintain all company assets including but limited to: trucks, flatbeds, metal breaks, shop equipment. Qualifications - Bachelor's Degree in Business Management, Construction Management, or related field. Qualifying experience in the roofing industry can be considered in lieu of degree. - Current minimum Class B General Contractor License or ability to become licensed as a General Contractor in all Colorado jurisdictions. Supervisors license is a big plus. - Minimum 10 years of progressively responsible managerial and administrative experience in the construction and roofing field, 5 years of which must have been in a supervisory capacity. - OSHA Certifications and experience with project site safety protocols. Requirements - Must live in Fort Lauderdale or Miami Florida area. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Life and Disability Insurance - HSA (Required High-Deductible Medical Plan to be eligible) - FSA - Education Reimbursement - 401K matching - Employee Assistance Program (EAP) - 11 paid Holidays

California
$100K - $120K / year
RealManage logo

Client Success Manager (Atlanta - Fulton County)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Job DetailsJob Location: Atlanta, GA 30312Position Type: Full TimeSalary Range: $80,000.00 - $90,000.00 Salary/yearJob Category: ELVGEN Role: Client Success Manager (Atlanta, GA - Fulton County) Location: Atlanta, GA - Fulton County Pay Range: $80,000 – $90,000 per year (depending on experience) Job Type: Full Time Company Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Role Summary As a Client Success Manager, you will play a pivotal role in ensuring the smooth transition and onboarding of new RealManage Elevated Onsite communities. Acting as a mentor and trainer, you will be the primary point of contact for onsite teams, offering hands-on training and guidance during the onboarding process. As a RealManage Elevated Onsite ambassador, you will establish strong relationships with both on-site teams and community boards, fostering a foundation of trust and professionalism. When not actively onboarding new communities, you will provide support by filling interim General Manager (GM) vacancies as needed and assisting with staff training and operational support. Responsibilities Brand Ambassador: Represent the RM Family of Brands by promoting company processes, culture, and values, and equipping on-site teams with the tools and resources needed for success. Onboarding Leader: Manage the onboarding process for new communities, ensuring the completion of the Client Success Manager (CSM) checklist prior to the contract start date. Staff Training: Train newly hired staff on RealManage Elevated Onsite’s processes, including guiding them through the ACAM or CAM training programs, and helping them become proficient in CiraNet, workflows, and overall operations. Board Support: Provide training to community boards and ACC Committees, ensuring they are well-prepared to fulfill their roles effectively. Interim General Manager: Step in as a General Manager when needed, managing day-to-day operations, running board meetings, supervising on-site staff, coordinating with vendors, and resolving homeowner issues. Other duties as assigned: The Client Success Team has an attitude of “whatever it takes” that is at the core of the support services the team provides. This role requires a dynamic, resourceful individual who thrives in a fast-paced, travel-intensive environment and is passionate about fostering successful transitions and operations for new RealManage Elevated Onsite communities. Travel Requirements This position is going to be focused on two main areas: Working with new RealManage Elevated Onsite clients through transition from their prior management company and acting as an interim community manager/general manager while the onsite managers for those associations are on vacation, medical leave, or when there is an opening for a new manager to be hired. While this role is focused on supporting the business in Florida, this role will include extensive travel across the United States, with the potential for extended stays at various communities for training or interim assignments. This is a remote position that will require travel. Candidates with an active LCAM license, residing in Atlanta, Georgia are preferred. Travel may occur on short notice, with 50-75% or more of your time spent traveling, depending on new client onboarding schedules and client coverage needs. When not traveling, you will work remotely from home. Qualifications Must have seven years or more as a Community Association Manager. Superior, professional communication skills (interpersonal, phone, written, etc.) that align with the larger company tone. Must be self-motivated, proactive, detail-oriented, and highly organized. Must excel able to build relationships with the team, even though the CSM team and the Operations teams we support are located across the country. Must be flexible with schedule (some night and weekend requirements). Must be self-motivated and able to work independently, while being able to work collaboratively with others on the team, onsite staff for new RealManage Elevated Onsite clients, board members, and other operators throughout the company. Must have a current Florida LCAM. Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $80,000 - $90,000 per year (depending on education and experience) Benefits include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

United States
$80K - $90K / year
RealManage logo

Client Success Manager (Atlanta - Fulton County)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Job DetailsJob Location: Atlanta, GA 30312Position Type: Full TimeSalary Range: $80,000.00 - $90,000.00 Salary/yearJob Category: ELVGEN Role: Client Success Manager (Atlanta, GA - Fulton County) Location: Atlanta, GA - Fulton County Pay Range: $80,000 – $90,000 per year (depending on experience) Job Type: Full Time Company Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Role Summary As a Client Success Manager, you will play a pivotal role in ensuring the smooth transition and onboarding of new RealManage Elevated Onsite communities. Acting as a mentor and trainer, you will be the primary point of contact for onsite teams, offering hands-on training and guidance during the onboarding process. As a RealManage Elevated Onsite ambassador, you will establish strong relationships with both on-site teams and community boards, fostering a foundation of trust and professionalism. When not actively onboarding new communities, you will provide support by filling interim General Manager (GM) vacancies as needed and assisting with staff training and operational support. Responsibilities Brand Ambassador: Represent the RM Family of Brands by promoting company processes, culture, and values, and equipping on-site teams with the tools and resources needed for success. Onboarding Leader: Manage the onboarding process for new communities, ensuring the completion of the Client Success Manager (CSM) checklist prior to the contract start date. Staff Training: Train newly hired staff on RealManage Elevated Onsite’s processes, including guiding them through the ACAM or CAM training programs, and helping them become proficient in CiraNet, workflows, and overall operations. Board Support: Provide training to community boards and ACC Committees, ensuring they are well-prepared to fulfill their roles effectively. Interim General Manager: Step in as a General Manager when needed, managing day-to-day operations, running board meetings, supervising on-site staff, coordinating with vendors, and resolving homeowner issues. Other duties as assigned: The Client Success Team has an attitude of “whatever it takes” that is at the core of the support services the team provides. This role requires a dynamic, resourceful individual who thrives in a fast-paced, travel-intensive environment and is passionate about fostering successful transitions and operations for new RealManage Elevated Onsite communities. Travel Requirements This position is going to be focused on two main areas: Working with new RealManage Elevated Onsite clients through transition from their prior management company and acting as an interim community manager/general manager while the onsite managers for those associations are on vacation, medical leave, or when there is an opening for a new manager to be hired. While this role is focused on supporting the business in Florida, this role will include extensive travel across the United States, with the potential for extended stays at various communities for training or interim assignments. This is a remote position that will require travel. Candidates with an active LCAM license, residing in Atlanta, Georgia are preferred. Travel may occur on short notice, with 50-75% or more of your time spent traveling, depending on new client onboarding schedules and client coverage needs. When not traveling, you will work remotely from home. Qualifications Must have seven years or more as a Community Association Manager. Superior, professional communication skills (interpersonal, phone, written, etc.) that align with the larger company tone. Must be self-motivated, proactive, detail-oriented, and highly organized. Must excel able to build relationships with the team, even though the CSM team and the Operations teams we support are located across the country. Must be flexible with schedule (some night and weekend requirements). Must be self-motivated and able to work independently, while being able to work collaboratively with others on the team, onsite staff for new RealManage Elevated Onsite clients, board members, and other operators throughout the company. Must have a current Florida LCAM. Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $80,000 - $90,000 per year (depending on education and experience) Benefits include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

United States
$80K - $90K / year
RealManage logo

Client Success Manager (Miami/Ft Lauderdale)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Job DetailsJob Location: Miami, FL 33180Position Type: Full TimeSalary Range: $80,000.00 - $85,000.00 Salary/yearJob Category: ELVGENRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. As a Client Success Manager, you will play a pivotal role in ensuring the smooth transition and onboarding of new RealManage Elevated Onsite communities. Acting as a mentor and trainer, you will be the primary point of contact for onsite teams, offering hands-on training and guidance during the onboarding process. As a RealManage Elevated Onsite ambassador, you will establish strong relationships with both on-site teams and community boards, fostering a foundation of trust and professionalism. When not actively onboarding new communities, you will provide support by filling interim General Manager (GM) vacancies as needed and assisting with staff training and operational support. Responsibilities: Brand Ambassador: Represent the RM Family of Brands by promoting company processes, culture, and values, and equipping on-site teams with the tools and resources needed for success. Onboarding Leader: Manage the onboarding process for new communities, ensuring the completion of the Client Success Manager (CSM) checklist prior to the contract start date. Staff Training: Train newly hired staff on RealManage Elevated Onsite’s processes, including guiding them through the ACAM or CAM training programs, and helping them become proficient in CiraNet, workflows, and overall operations. Board Support: Provide training to community boards and ACC Committees, ensuring they are well-prepared to fulfill their roles effectively. Interim General Manager: Step in as a General Manager when needed, managing day-to-day operations, running board meetings, supervising on-site staff, coordinating with vendors, and resolving homeowner issues. Other duties as assigned: The Client Success Team has an attitude of “whatever it takes” that is at the core of the support services the team provides. This role requires a dynamic, resourceful individual who thrives in a fast-paced, travel-intensive environment and is passionate about fostering successful transitions and operations for new GrandManors communities. Travel Requirements: This position is going to be focused on two main areas: Working with new RealManage Elevated Onsite clients through transition from their prior management company and acting as an interim community manager/general manager while the onsite managers for those associations are on vacation, medical leave, or when there is an opening for a new manager to be hired. While this role is focused on supporting the business in Florida, this role will include extensive travel across the United States, with the potential for extended stays at various communities for training or interim assignments. This is a remote position that will require travel. Candidates with an active LCAM license, residing in Southeast Florida, are preferred. Travel may occur on short notice, with 50-75% or more of your time spent traveling, depending on new client onboarding schedules and client coverage needs. When not traveling, you will work remotely from home. QualificationsQualifications: Must have seven years or more as a Community Association Manager. Superior, professional communication skills (interpersonal, phone, written, etc.) that align with the larger company tone. Must be self-motivated, proactive, detail-oriented, and highly organized. Must excel able to build relationships with the team, even though the CSM team and the Operations teams we support are located across the country. Must be flexible with schedule (some night and weekend requirements). Must be self-motivated and able to work independently, while being able to work collaboratively with others on the team, onsite staff for new RealManage Elevated Onsite clients, board members, and other operators throughout the company. Must have a current Florida LCAM. Pay and Benefits: $80,000 - $85,000 per/yr, depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays Cell phone reimbursement

United States
$80K - $85K / year
RealManage logo

Client Success Manager (Miami/Ft Lauderdale)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Job DetailsJob Location: Miami, FL 33180Position Type: Full TimeSalary Range: $80,000.00 - $85,000.00 Salary/yearJob Category: ELVGENRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. As a Client Success Manager, you will play a pivotal role in ensuring the smooth transition and onboarding of new RealManage Elevated Onsite communities. Acting as a mentor and trainer, you will be the primary point of contact for onsite teams, offering hands-on training and guidance during the onboarding process. As a RealManage Elevated Onsite ambassador, you will establish strong relationships with both on-site teams and community boards, fostering a foundation of trust and professionalism. When not actively onboarding new communities, you will provide support by filling interim General Manager (GM) vacancies as needed and assisting with staff training and operational support. Responsibilities: Brand Ambassador: Represent the RM Family of Brands by promoting company processes, culture, and values, and equipping on-site teams with the tools and resources needed for success. Onboarding Leader: Manage the onboarding process for new communities, ensuring the completion of the Client Success Manager (CSM) checklist prior to the contract start date. Staff Training: Train newly hired staff on RealManage Elevated Onsite’s processes, including guiding them through the ACAM or CAM training programs, and helping them become proficient in CiraNet, workflows, and overall operations. Board Support: Provide training to community boards and ACC Committees, ensuring they are well-prepared to fulfill their roles effectively. Interim General Manager: Step in as a General Manager when needed, managing day-to-day operations, running board meetings, supervising on-site staff, coordinating with vendors, and resolving homeowner issues. Other duties as assigned: The Client Success Team has an attitude of “whatever it takes” that is at the core of the support services the team provides. This role requires a dynamic, resourceful individual who thrives in a fast-paced, travel-intensive environment and is passionate about fostering successful transitions and operations for new GrandManors communities. Travel Requirements: This position is going to be focused on two main areas: Working with new RealManage Elevated Onsite clients through transition from their prior management company and acting as an interim community manager/general manager while the onsite managers for those associations are on vacation, medical leave, or when there is an opening for a new manager to be hired. While this role is focused on supporting the business in Florida, this role will include extensive travel across the United States, with the potential for extended stays at various communities for training or interim assignments. This is a remote position that will require travel. Candidates with an active LCAM license, residing in Southeast Florida, are preferred. Travel may occur on short notice, with 50-75% or more of your time spent traveling, depending on new client onboarding schedules and client coverage needs. When not traveling, you will work remotely from home. QualificationsQualifications: Must have seven years or more as a Community Association Manager. Superior, professional communication skills (interpersonal, phone, written, etc.) that align with the larger company tone. Must be self-motivated, proactive, detail-oriented, and highly organized. Must excel able to build relationships with the team, even though the CSM team and the Operations teams we support are located across the country. Must be flexible with schedule (some night and weekend requirements). Must be self-motivated and able to work independently, while being able to work collaboratively with others on the team, onsite staff for new RealManage Elevated Onsite clients, board members, and other operators throughout the company. Must have a current Florida LCAM. Pay and Benefits: $80,000 - $85,000 per/yr, depending on education and experience. Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays Cell phone reimbursement

United States
$80K - $85K / year
RealManage logo

Financial Manager (Central or West US)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Controller75 days ago

Job DetailsJob Location: Dallas, TX 75201Position Type: Full TimeSalary Range: $85,000.00 - $90,000.00 Salary/yearJob Category: ELVONSRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: We always do the right thing. Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship. Selflessness: More than teamwork; we are part of something special and much larger than any of us. Personal Relationships: We are a professional services company; people do business with people they like. Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. About the Role The Financial Manager is responsible for providing general ledger, cash management, financial reporting, cash flow forecasting, customized reports, and financial management consultation services for a portfolio of elite onsite and high-rise community association clients. This position will interface with the General Managers, Director of Association Management, Regional Vice Presidents of Onsite Management, community association Board of Directors and third-party service providers on financial matters. This is a "hands-on" position from an accounting perspective. The Financial Manager will report directly to the Financial Director. This is a remote position; however we are seeking candidates that live in the Central to Western, United States. Responsibilities Client contractual service deliverables including review and approval of invoice workflows, production of monthly financial reports and review of annual budgets Managing the monthly pre-close and close processes for a portfolio of communities Managing the preparation process for annual budgets Relationship with client board of directors Managing the daily flow of financial service inquiries and requests Client billing for services performed outside the service level agreement Client satisfaction and retention Troubleshooting and resolving escalated accounting issues Liaison with Shared Services departments providing accounts payable, accounts receivable, property conveyances, community banking, collections, audit & tax, insurance, corporate accounting, Information Technology and transition services in the delivery of overall financial management services Process improvement recommendations and implementation Becoming a “subject matter expert” on the technology platform with respect to the delivery of accounting and financial management services Projects as required to increase our ability to service our clients Other duties as assigned by your supervisor Disclaimer This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. QualificationsRequired Accounting degree from a 4-year accredited college / university Willing to learn new software and various state legislation that applies to common interest realty associations Teamwork Perspective The desire to have fun in the workplace while meeting and exceeding expectations Desired Real estate, property management and/or outsourced accounting / bookkeeping industry experience strongly preferred Hands on experience with a mid to upper tier accounting software package Exceptional computer skills (power user) Graduate degree a plus Excellent grasp of Generally Accepted Accounting Principles Strong organizational and prioritization skills Strong interpersonal/communication (written and verbal) skills Ability to work efficiently in a dynamic, challenging, high change/growth environment Advanced Excel Skills – more than just pivot tables and vlookup Pay $85,000 to $95,000 per year salary, depending on education and experience Benefits include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

United States
$85K - $95K / year
RealManage logo

Financial Manager (Central or West US)

RealManage

RealManage is a condo management service that includes on-site, lifestyle, portfolio management, developing community management, insurance services, and maintenance services. The

Controller75 days ago

Job DetailsJob Location: Dallas, TX 75201Position Type: Full TimeSalary Range: $85,000.00 - $90,000.00 Salary/yearJob Category: ELVONSRealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: We always do the right thing. Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship. Selflessness: More than teamwork; we are part of something special and much larger than any of us. Personal Relationships: We are a professional services company; people do business with people they like. Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. About the Role The Financial Manager is responsible for providing general ledger, cash management, financial reporting, cash flow forecasting, customized reports, and financial management consultation services for a portfolio of elite onsite and high-rise community association clients. This position will interface with the General Managers, Director of Association Management, Regional Vice Presidents of Onsite Management, community association Board of Directors and third-party service providers on financial matters. This is a "hands-on" position from an accounting perspective. The Financial Manager will report directly to the Financial Director. This is a remote position; however we are seeking candidates that live in the Central to Western, United States. Responsibilities Client contractual service deliverables including review and approval of invoice workflows, production of monthly financial reports and review of annual budgets Managing the monthly pre-close and close processes for a portfolio of communities Managing the preparation process for annual budgets Relationship with client board of directors Managing the daily flow of financial service inquiries and requests Client billing for services performed outside the service level agreement Client satisfaction and retention Troubleshooting and resolving escalated accounting issues Liaison with Shared Services departments providing accounts payable, accounts receivable, property conveyances, community banking, collections, audit & tax, insurance, corporate accounting, Information Technology and transition services in the delivery of overall financial management services Process improvement recommendations and implementation Becoming a “subject matter expert” on the technology platform with respect to the delivery of accounting and financial management services Projects as required to increase our ability to service our clients Other duties as assigned by your supervisor Disclaimer This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. QualificationsRequired Accounting degree from a 4-year accredited college / university Willing to learn new software and various state legislation that applies to common interest realty associations Teamwork Perspective The desire to have fun in the workplace while meeting and exceeding expectations Desired Real estate, property management and/or outsourced accounting / bookkeeping industry experience strongly preferred Hands on experience with a mid to upper tier accounting software package Exceptional computer skills (power user) Graduate degree a plus Excellent grasp of Generally Accepted Accounting Principles Strong organizational and prioritization skills Strong interpersonal/communication (written and verbal) skills Ability to work efficiently in a dynamic, challenging, high change/growth environment Advanced Excel Skills – more than just pivot tables and vlookup Pay $85,000 to $95,000 per year salary, depending on education and experience Benefits include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

United States
$85K - $95K / year

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