• Own operational execution end-to-end for promos, webinars, email campaigns, and related workflows • Lead a pod, set priorities, review work, and hold the pod to deadlines and quality standards • Own training operations, ensure sessions run as planned • Investigate and resolve issues when events, automations, or processes fail • Build, maintain, and enforce SOPs, QA checklists, trackers, and internal documentation • Maintain simple views of delivery status, event performance, and pod output

• Complexe, organisatiebrede IT-trajecten en cross-platform projecten zelfstandig van initiatie tot succesvolle oplevering loodsen. • Duurzame relaties opbouwen met veeleisende enterprise-klanten. • Multidisciplinaire, remote werkende ontwikkelteams motiveren en optimaal laten presteren. • Technische risico's vroegtijdig tackelen. • Bestaande klantaccounts helpen groeien door proactief mee te denken over hun digitale transformatie.

Role Description A empresa busca um(a) profissional capaz de equilibrar organização, estratégia e relacionamento, atuando como principal elo entre clientes, equipes internas e liderança. Alguém que transforme processos em experiências positivas, mantenha os projetos em movimento e faça com que cada cliente se sinta acompanhado em todas as etapas da jornada. Se existe motivação em trabalhar em um ambiente dinâmico, colaborar com um time multidisciplinar e participar diretamente do crescimento de empresas por meio do marketing e da educação, esta pode ser a oportunidade ideal. Responsibilities - Gerenciar projetos do onboarding ao ongoing, garantindo organização e previsibilidade; - Conduzir reuniões de alinhamento, dailies e acompanhamento de projetos; - Atuar como principal ponto de contato dos clientes, oferecendo atendimento consultivo e suporte contínuo; - Coordenar cronogramas, prioridades e entregas junto às equipes internas; - Realizar controle de qualidade antes das entregas ao cliente; - Monitorar indicadores dos projetos, identificando riscos e propondo planos de ação; - Garantir uma comunicação clara, ágil e transparente entre clientes, operação e liderança; - Contribuir para a evolução dos processos e da experiência do cliente. Qualifications - Experiência consistente em Gestão de Projetos, Customer Success ou Account Management, preferencialmente em agências de marketing, operações digitais ou empresas de educação; - Vivência com atendimento consultivo e gestão completa da jornada do cliente, do onboarding ao ongoing; - Conhecimento em ferramentas como ClickUp, Trello, Asana, Monday ou similares; - Facilidade para gerenciar múltiplos projetos simultaneamente; - Excelente comunicação verbal e escrita; - Perfil analítico, organizado e orientado à resolução de problemas; - Capacidade de conduzir reuniões, alinhar expectativas e manter clientes engajados. Differentials - Experiência com marketing médico ou área da saúde; - Vivência em operações de infoprodutos, mentorias ou educação digital; - Conhecimento em metodologias ágeis e gestão por indicadores; - Experiência liderando rotinas operacionais e equipes multidisciplinares. Company Description A empresa atua impulsionando o crescimento de negócios por meio de estratégias de marketing digital, produção de conteúdo, tráfego pago, mentorias e infoprodutos. Seu propósito vai além da entrega de serviços: acredita que resultados consistentes são construídos com relacionamento, organização, aprendizado contínuo e uma experiência excepcional para cada cliente. O ambiente é colaborativo, acelerado e orientado por melhoria contínua. Pessoas que assumem responsabilidades, gostam de aprender e têm espírito de dono encontram espaço para crescer, propor soluções e gerar impacto real.

Title: Marketing Project Manager Location: United States; New York Full time Hybrid Working Job Description: Pumpkin, a subsidiary of IPH, offers premium accident & illness coverage and wellness plans for dogs and cats. Founded in 2020, our plans help families afford advanced diagnostics and treatments – from routine to critical care – so their pets can live longer, healthier lives. Our nationwide team of 200+ pairs pet health expertise with purpose-built technology to make care without compromise possible. Pumpkin’s deep understanding of the science and finance of veterinary care makes us an asset to our more than 10,000 nationwide veterinary professional partners and is one reason we are trusted by nine out of ten surveyed veterinarians. Our consumers love us, too. We are the #1-rated pet insurance brand on Google, have a 4.9-star rating on TrustPilot and are one of the fastest-growing pet health companies in the US. We have insured over 230,000 pets and paid more than $176 million in claims since launch. Pumpkin also offers PumpkinNow, the only urgent pay service that can pay pet parents for eligible claims before they pay vet bills — making it one of the fastest claims experiences in pet insurance. Beyond accidents and illnesses, Pumpkin Wellness Club provides preventive care plans that help pay for everything from routine vet visits to grooming. At Pumpkin, we believe pet parenthood is parenthood. While life with pets looks different than raising human children, the responsibility, commitment, and love run just as deep. That belief is why we exist: to help parents choose the best care for their loved ones – without compromise. Pumpkinis a subsidiary ofDoubtlessandoffers premium accident & illness coverage and wellness plans for dogs and cats. Founded in 2020, our plans help families afford advanced diagnostics and treatments – from routine to critical care – so their pets can live longer, healthier lives. Our nationwide team of 200+ pairs pet healthexpertisewith purpose-built technology to make care without compromise possible. Pumpkin’s deep understanding of the science and finance of veterinary care makes us an asset to our more than 10,000 nationwide veterinary professional partners and is one reason we are trusted by nine out of ten surveyed veterinarians At Pumpkin, we believe pet parenthood is parenthood. While life with pets looks different than raising human children, the responsibility, commitment, and love run just as deep. That belief is why we exist: to help parents choose the best care for their loved ones – without compromise. Job Summary: Pumpkinis seeking aMarketing Project Managerto lead end-to-end execution of marketing campaigns, programs, and initiatives. This is ideal for someone with 5+ years of project management experience who thrives in a fast-paced, creative environment and excels at keeping cross-functional teams aligned and on track. You will serve as the connective tissue between creative, content, digital, and brand teams—ensuring every project lands on time, within scope, and with agreement on measurable metrics for success. Job Location:Hybrid -New York City, NY Compensation:$105,000- $125,000 Main Responsibilities: - Own the planning, scheduling, and execution of integrated marketing campaigns across digital, social, email, content, and events channels - Translates ambiguous requirements into detailed, actionable project plans, including mappingappropriate stakeholders, adhering to budget restrictions, referencing cross departmental dependencies, and defining metrics for success - Comfortable juggling multiple projects at once of various sizes- some lasting a few days, some a few weeks, and some even a few months. - Build and manage detailed project timelines, ensuring milestones and deliverables are met by internal teams and external partners - Coordinate day-to-day workflows across creative, copywriting, paid media, and brand teams, as well as agencies and vendors - Work closely with engineering, insurance product, digital product,growthand UX teams to ensure communication and collaboration within the context of the given marketing project - Maintain organized project documentation including briefs, scopes of work, status reports, and post-mortems - Lead weekly status meetings,facilitatereviews, capture decisions, and drive accountability on action items - Proactivelyanticipaterisks, bottlenecks, and scope changes—escalating to senior leadership when appropriate - Support the development of scalable processes, templates, and playbooks for recurring campaign types - Ability to work independently with minimal supervision Skills: - Solid understanding of marketing channels including TV, SEO, paid media, social, and email marketing - Solid understanding of how marketing and creative teamsoperateand understanding of the stakeholders included in that operation - Familiarity with creative production workflows and experience managing agency relationships - Familiarity with web development and content management system, including WIX and other platforms Basic Qualifications: - Bachelor’s degree orcommensurateexperience - 3–5 years of project management or project coordination experience, preferably within a marketing team or agency environment - Proficiencywith Monday.com for project tracking, workflow management, and team collaboration - Experience withadditionalproject management tools such as Asana, Trello, Jira, or similar platforms - Strong organizational skills with sharp attention to detail and the ability to manage multiple concurrent projects - Excellent written and verbal communication skills with a confident, collaborative presence - Demonstrated ability to manage stakeholder expectations and work across functions at varying seniority levels - PMP, CAPM, or Google Project Management Certificate is a plus Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.” All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: - Comprehensive full medical, dental and vision Insurance - Basic Life Insurance at no cost to the employee - Company paid short-term and long-term disability - 12 weeks of 100% paid Parental Leave - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) - Retirement savings plan - Personal Paid Time Off - Paid holidays and company-wide Wellness Day off - Paid time off to volunteer at nonprofit organizations - Pet friendly office environment - Commuter Benefits - Group Pet Insurance - On the job training and skills development - Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”