RAYUS Radiology

Role Description RAYUS Radiology is looking for a General Extender to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a General Extender, you will be responsible for: - Augmenting a physician's ability to provide medical interpretation services to patients. - Assisting in the creation of all Radiology reports, editing reports for accuracy and compliance with the American Health Association (AHA) and American College of Radiology (ACR) Guidelines. - Working directly with radiologists to place radiographic findings into appropriate reports for all modalities of radiology. - Transcribing radiographic dictations into radiographic reports. - Preparing completed reports for distribution to clients. - Managing the work list of patient orders and distributing orders to appropriate radiologists and/or sub-specialty worklist. - Working closely with other General Extenders to achieve the common goal of having all orders read by radiologists within the required turn-around time. This is a full-time position 100% remote within the US, working 40 hours per week, overnight shift 8p-4a EST (weekend rotation and holidays required). Qualifications - Required: Associate's degree in health science, or related field, or the equivalent in applicable work experience. - One (1) year experience as a Medical Transcriptionist or Medical Editor. - One (1) year work experience which required daily use of medical terminology and demonstrated knowledge of human anatomy. - Preferred: Bachelor's degree in healthcare, or related field. - Two (2) years' experience working in Diagnostic Technology, or other related anatomy/medically focused area. Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits based on eligibility. Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Role Description RAYUS Radiology is looking for a Customer Service Specialist to join our team. The Customer Service Specialist serves as the primary point of contact for resolving medical billing issues for patient billing responsibilities. You will bridge the gap between patients, insurance companies, and internal departments to explain balances, verify demographics, and optimize Revenue Cycle Management processes with a focus on patient satisfaction. This is a full-time remote position working 40 hours per week. Shifts are 9:30am-6:00pm CST. Essential Duties and Responsibilities - (85%) Patient Billing Customer Service - Assist clinics, referring doctors, attorneys, insurance companies, and patients/responsible parties with medical billing questions. - Research explanation of benefits (EOBs) and/or denials in imaging system to assist patients and explain balances. - Respond to texts, email, and mail regarding billing accounts, problem accounts, general questions, and concerns in a timely manner; route to appropriate departmental resources as needed. - Escalate more complex inquiries to Senior Customer Service Specialist for support and resolution. - Communicate effectively with various departments within Revenue Cycle Management. - Meet or exceed team quality assurance standards. - (10%) Administrative Duties - Email itemized statements and attorneys, requesting letters of protection (LOPs) from attorneys ensuring proper authorization is on file. - Update billing system with updated patient demographic information. - Make calls to referring doctors, patients, insurance companies, and attorneys to receive updated insurance or demographic information on patient accounts. - Research inaccurate and missed adjustments, duplicate charges, reverse collection decisions, and insurance denials. - (5%) Performs Other Duties as Assigned Qualifications - High school diploma or equivalent. - 2 years’ customer service experience. - Proficient with using computer systems and typing. - Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook. - Ability to speak Spanish or other languages in addition to English (preferred). - Health care experience (preferred). Requirements - Knowledge of and adherence to company policies and protocols. - Knowledge of and adherence to HIPAA and safety guidelines. - Knowledge of basic level computer skills; working knowledge of Windows and Microsoft Office Suite products. - Skilled in organizing and prioritizing work and following assignments through to completion. - Skilled in written, electronic, and verbal communication. - Ability to work independently and in a team environment. - Ability to work in a fast-paced environment and meet established deadlines. - Ability to be flexible in schedule and adaptable to constant change. - Ability to effectively handle details with accuracy. - Ability to maintain regular attendance and on-time arrival to work as scheduled. - Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion. - Ability to resolve service recovery issues and understand when to escalate to the next level. - Ability to remain calm in challenging situations. - Knowledge of third-party payors. - Ability to convey complex subject matter clearly. - Ability to use office equipment such as computers, printers, scanners/copiers, fax machines, and telephones. Benefits - Medical, dental, and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility).

Role Description RAYUS Radiology is looking for a Billing Coordinator to join our team. As a Billing Coordinator, under moderate supervision, you will obtain, analyze and review all patient information, diagnoses and procedures for billing and collection of radiology services to ensure maximum accurate and timely reimbursement. This is a 100% remote, full-time position working Monday - Friday 8:00 AM - 4:30 PM. Essential Duties and Responsibilities: - (75%) Billing and coding administration - Reviews information packets received from field offices for accuracy of ICD-10 and CPT coding, patient demographics, pricing and financial class. - Handles all phone calls and written correspondence from patients’ insurance carriers, payers, attorneys’ offices and field offices in an appropriate manner. - Files insurance claims promptly, either by hard copy or electronically. - Records all activity on patient accounts in billing system database. - Performs follow-up with payers to ensure accurate and timely payment. - Routinely reviews all applicable payer contracts to be familiar with fee schedules and terms. - Requests adjustments to patient accounts in accordance with established company policy. - Conducts collection follow-up on all aged accounts monthly and notifies supervisor of all accounts not worked in a timely manner. - Turns uncollected accounts over to collection agency in accordance with established company policy. - (20%) Staff Support - Assists supervisor in process improvement projects and other projects as assigned. - Assists in the training of new coding associates and provides mentoring to existing staff members. - (5%) Completes other tasks and projects as assigned. Qualifications - High School diploma or equivalent. - 3 years’ experience in a medical collection department. - Knowledge of Workers Compensation, HMO’s, PPO’s, MA and other third-party payors. - Strong verbal and written communication skills. - 1 year Microsoft Office Suite experience. Requirements - 1-2 years prior business office experience (preferred). - RHIA, RHIT, CCS, and CCS-P certification status (preferred). - Completion of a coding certificate program with AHIMA approval status (preferred). Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility).

Role Description RAYUS Radiology is looking for an Insurance Specialist to join our team. As an Insurance Specialist, you will be responsible for providing expertise in insurance pre-certification and authorization of services by calling insurance companies and patients to verify insurance information. You will develop and maintain positive relationships with referring physicians and patients. This is a remote, temporary (PRN) position, working Monday-Friday as needed (about 30 hours per week). Essential Duties and Responsibilities: - (65%) Insurance Administration - Prioritize workload to ensure all patients are contacted prior to their exam and those with largest responsibility to pay are given highest priority. - Determine if patient's insurance is a part of the provider network. - Make outgoing calls to insurance companies for pre-certification or any authorization. - Receive pre-authorization from patients and/or insurance companies and document. - Contact patient and referring offices using HIPAA guidelines prior to scheduled exam when additional insurance information is needed. - Accurately enter a variety of information including date schedule requests received, patient name, referring physician and procedures into computer system. - Maintain positive interactions with referring offices, patients and staff. - Backup front desk reception and scheduling area as needed. - (30%) Price Quotes - Complete payor-related information, i.e., payor, payor class, date of appointment. - Obtain all workers compensation approvals from insurance companies prior to scheduled exam. - Obtain patient signs and symptoms in order to support medical necessity. - (5%) Completes Other Duties and Projects as Assigned Qualifications - High School Diploma, or equivalent. - One (1) year of healthcare experience working with a variety of health insurance plans for pre-certification and authorization of benefit coverage. - Prior experience with managed care and physician office scheduling. - Microsoft Office Suite Experience. - Proficient with using computer systems and typing. - Bilingual (preferred). Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility). Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Role Description RAYUS Radiology is looking for a Radiologist Scheduler to join our team. As a Radiologist Scheduler, you will be responsible for proactively planning and maintaining appropriate radiology provider staffing levels to meet client and physician expectations while adhering to budget guidelines. This role serves as the primary liaison between clinical operations, client hospitals, locum agencies, and providers. The Radiologist Scheduler manages all provider schedule adjustments, including those related to provider onboarding or departures, new business acquisitions, vacancies due to illness or leave, and changes driven by updated demand forecasts. This is a 100% remote full-time position working 8 AM - 4:30 PM Monday - Friday. Essential Duties and Responsibilities - (70%) Provider Scheduling & Coverage Management - Proactively create and maintain provider schedules to meet client-required on-site staffing levels with appropriate skill sets (MQSA, IR, General Radiology, etc.). - Ensure all required remote reading capacity is scheduled and that all parties including self-scheduled providers or groups are informed and accountable for their assigned shifts. - Manage provider vacation schedules in alignment with clinical operations guidelines. - Identify on-call shift needs and build corresponding schedules, prioritizing employed providers within contractual rules, then filling remaining gaps with volunteers, independent contractors, or locums while staying within budget. - Account for provider meetings, administrative time, and required client system training sessions on the electronic schedule. - Participate in after-hours/weekend on-call rotation to facilitate and communicate urgent schedule changes. - Serve as the primary point of contact for providers, clients, and clinical operations regarding all scheduling matters. - (15%) Operational Support & Capacity Planning - Act as the main liaison with locum agencies to secure appropriately licensed, credentialed, and skilled providers for planned or urgent vacancies. - Collaborate with the credentialing team to ensure scheduled providers progress appropriately through hospital credentialing processes. - Participate in routine capacity evaluations and implement schedule adjustments to meet demand while adhering to budget constraints. - Provide insight into new client staffing models, requirements, and scheduling structures. - Assist in generating documentation to support forecasting and supplemental pay calculations, including independent contractor invoices and locum tenens expenses. - Contribute to continuous improvement initiatives related to scheduling processes, application effectiveness, and capacity planning. - (10%) Administrative Duties - Maintain the provider scheduling application, including entering providers into templates, adding new providers and tasks, and performing data entry to support scheduling rules and automation. - Serve as the primary contact with the scheduling application vendor for system updates, configuration changes, and special requests. - Generate routine and ad-hoc provider schedule reports as needed. - (5%) Other Duties as Assigned Qualifications - Required: High School Diploma, or equivalent - One (1) year experience in a healthcare setting, preferably as a health care scheduler - Preferred: Associate degree in business or healthcare administration - Two (2) years' experience in a healthcare setting, preferably as a health care scheduler Benefits - Medical, dental and vision insurance - 401k with company match - Life and disability insurance - Tuition reimbursement - Adoption assistance - Pet insurance - PTO and holiday pay - Many more! Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Role Description RAYUS Radiology is looking for a Senior Accountant to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Senior Accountant, you will be responsible for all accounting related activities of specific cost centers: - (35%) Prepares monthly financial statements with integrity, ensuring GAAP compliance - Performs timely general ledger entries and month-end close - Performs timely and accurate reconciliation of general ledger accounts - (25%) Participates in annual budget process - Ensures proper internal accounting controls - Assists in year-end audits - Provides leadership and training for staff accountants - (25%) Financial Analysis - Analyzes financial information, determines trends, and communicates findings to senior management - (15%) Completes additional tasks and projects as assigned This is a 100% remote full-time position working 40 hours per week. Shifts are Monday-Friday working corporate hours. Qualifications - Required: Bachelor's degree in accounting, Finance or Business - Minimum 3 years relevant accounting experience - Advanced Microsoft Office Suite experience - Preferred: CPA/CMA - Public accounting experience - Microsoft Dynamics Great Plains experience Benefits - Medical, dental and vision insurance - 401k with company match - Life and disability insurance - Tuition reimbursement - Adoption assistance - Pet insurance - PTO and holiday pay - Many more!

Role Description RAYUS Radiology is looking for a General Extender to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a General Extender, you will be responsible for: - Augmenting a physician's ability to provide medical interpretation services to patients. - Assisting in the creation of all Radiology reports, editing reports for accuracy and compliance with the American Health Association (AHA) and American College of Radiology (ACR) Guidelines. - Working directly with radiologists to place radiographic findings into appropriate reports for all modalities of radiology. - Transcribing radiographic dictations into radiographic reports. - Preparing completed reports for distribution to clients. - Managing the work list of patient orders and distributing orders to appropriate radiologists and/or sub-specialty worklist. - Working closely with other General Extenders to achieve the common goal of having all orders read by radiologists within the required turn-around time. This is a full-time position 100% remote within the US, working 40 hours per week, late evening/overnight shifts 6p-2a/8p-4a EST (weekend rotation and holidays required). Qualifications - Required: Associate's degree in health science, or related field, or the equivalent in applicable work experience. - One (1) year experience as a Medical Transcriptionist or Medical Editor. - One (1) year work experience which required daily use of medical terminology and demonstrated knowledge of human anatomy. - Preferred: Bachelor's degree in healthcare, or related field. - Two (2) years' experience working in Diagnostic Technology, or other related anatomy/medically focused area. Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility). Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Role Description RAYUS Radiology is looking for a Radiology Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized. This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 10:00am to 6:30pm EST, with rotating weekends and holidays. Essential Functions and Accountabilities: - (95%) Radiology Support - Field requests from Radiologists to effectively resolve issues through client contact or integration of the IT support team. - Deliver client satisfaction through effective resolution of client calls. - Answer inquiries, resolving problems, fulfilling requests, and database queries. - Efficient drafting of X-Rays and verification of cross-sectional exams. - Efficient remediation of studies on the RSS exceptions work list. - Effective execution of critical finding and super-stat requests. - Focus on assigned duties in a high volume client service center. - Utilize multiple information systems to verify the availability of diagnostic information. - Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources. - Own issues through verified resolution. - Establish effective working rapport with the clinical team including physicians. - Build effective working relationships and a positive working environment with teammates. - Generate process improvement ideas and proactively act on ideas. - (5%) Other duties as assigned. Qualifications - Required: High school diploma or GED. - Preferred: - An associate or bachelor degree in business or healthcare administration or other related field. - 1 year of experience in a healthcare setting or customer service role. - Radiology Certification a plus. Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility).

Role Description RAYUS Radiology is looking for a Radiology Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized. This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 1:00 PM to 9:30 PM EST. - ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES: - (95%) Radiology Support - Field requests from Radiologists to effectively resolve the issues through client contact or integration of the IT support team - Deliver client satisfaction through effective resolution of client calls - Answer inquiries, resolving problems, fulfilling requests and database queries - Efficient drafting of X-Rays and verification of cross-sectional exams - Efficient remediation of studies on the RSS exceptions work list - Effective execution of critical finding and super-stat requests - Focus on assigned duties in a high volume client service center - Utilize multiple information systems to verify the availability of diagnostic information - Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources - Own issues through verified resolution - Establish effective working rapport with clinical team including physicians - Build effective working relationships and a positive working environment with teammates - Generate process improvement ideas and proactively act on ideas - (5%) Other duties as assigned Qualifications - High school diploma or GED - An associate or bachelor's degree in business or healthcare administration or other related field (preferred) - 1 year of experience in a healthcare setting or customer service role (preferred) - Radiology Certification a plus (preferred) Benefits - Medical, dental and vision insurance - 401k with company match - Life and disability insurance - Tuition reimbursement - Adoption assistance - Pet insurance - PTO and holiday pay - Many more benefits (based on eligibility) Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Role Description RAYUS Radiology is looking for a Radiologist Scheduler to join our team. As a Radiologist Scheduler, you will be responsible for proactively planning and maintaining appropriate radiology provider staffing levels to meet client and physician expectations while adhering to budget guidelines. This role serves as the primary liaison between clinical operations, client hospitals, locum agencies, and providers. The Radiologist Scheduler manages all provider schedule adjustments, including those related to provider onboarding or departures, new business acquisitions, vacancies due to illness or leave, and changes driven by updated demand forecasts. This is a full-time 100% remote position, working 40 hours per week, Monday-Friday, 8:00am to 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: - (70%) Provider Scheduling & Coverage Management - Proactively create and maintain provider schedules to meet client-required on-site staffing levels with appropriate skill sets (MQSA, IR, General Radiology, etc.). - Ensure all required remote reading capacity is scheduled and that all parties including self-scheduled providers or groups are informed and accountable for their assigned shifts. - Manage provider vacation schedules in alignment with clinical operations guidelines. - Identify on-call shift needs and build corresponding schedules, prioritizing employed providers within contractual rules, then filling remaining gaps with volunteers, independent contractors, or locums while staying within budget. - Account for provider meetings, administrative time, and required client system training sessions on the electronic schedule. - Participate in after-hours/weekend on-call rotation to facilitate and communicate urgent schedule changes. - Serve as the primary point of contact for providers, clients, and clinical operations regarding all scheduling matters. - (15%) Operational Support & Capacity Planning - Act as the main liaison with locum agencies to secure appropriately licensed, credentialed, and skilled providers for planned or urgent vacancies. - Collaborate with the credentialing team to ensure scheduled providers progress appropriately through hospital credentialing processes. - Participate in routine capacity evaluations and implement schedule adjustments to meet demand while adhering to budget constraints. - Provide insight into new client staffing models, requirements, and scheduling structures. - Assist in generating documentation to support forecasting and supplemental pay calculations, including independent contractor invoices and locum tenens expenses. - Contribute to continuous improvement initiatives related to scheduling processes, application effectiveness, and capacity planning. - (10%) Administrative Duties - Maintain the provider scheduling application, including entering providers into templates, adding new providers and tasks, and performing data entry to support scheduling rules and automation. - Serve as the primary contact with the scheduling application vendor for system updates, configuration changes, and special requests. - Generate routine and ad-hoc provider schedule reports as needed. - (5%) Other Duties as Assigned Qualifications - Required: High School Diploma, or equivalent - One (1) year experience in a healthcare setting, preferably as a health care scheduler - Preferred: Associate degree in business or healthcare administration - Two (2) years’ experience in a healthcare setting, preferably as a health care scheduler Benefits - Medical, dental and vision insurance - 401k with company match - Life and disability insurance - Tuition reimbursement - Adoption assistance - Pet insurance - PTO and holiday pay - Many more! Company Description RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. DailyPay implementation is contingent upon initial set-up period.