Quartermaster

• Partner with technical teams to translate maritime autonomy and AI breakthroughs into compelling stories for diverse audiences. • Author briefs, speeches, and talking points for leadership in preparation for high-stakes meetings and public appearances. • Manage inbound media requests and proactively shape our public presence with precision and speed. • Act as the bridge between engineering, operations, and external stakeholders to ensure messaging is both technically accurate and highly impactful. • Exercise high-level judgment in "gray area" situations, determining the optimal tone and content for sensitive defense and emerging technology topics. • Produce high-quality written content that influences how our technical ideas and hardware deployments are understood globally.

• Manage import/export operations while leading the compliance framework. • Act as the internal expert for HTS and ECCN classifications. • Hands-on management of export licenses. • Collaborate with Go-To-Market team to identify barriers to entry and regulatory requirements. • Ensure accurate Country of Origin determinations.

• Design and operate hardware-in-the-loop (HIL) and software-in-the-loop (SIL) test environments, automating lab workflows and hardware bring-up paths for deterministic regression coverage. • Build and maintain robust deployment pipelines with specialized release gating for embedded and edge systems (e.g., NVIDIA Jetson), ensuring reliable updates for hardware-dependent software. • Develop standardized internal tooling and simulation/replay pipelines that improve "inner-loop" speed and reliability for robotics and ML engineering teams. • Implement observability mechanisms across lab rigs and edge deployments while providing technical leadership on architecture, standards, and cross-team quality gates.

• Own end-to-end system architecture: From antenna, to analog components, to integration with software defined radio (SDR) and edge computing hardware, to data transport, to the cloud, and all the interfaces between. • Develop and maintain system design documentation: System requirements specifications, ICDs, architecture descriptions, and future concepts. • Resolve cross-functional technical conflicts, ensuring RF, embedded systems, compute/algorithm, and cloud development efforts are aligned to key design and performance objectives. • Set and refine system technical requirements by evaluating tradeoffs between COTS, modified COTS, and custom developments. • Ensure timing accuracy and synchronization across distributed systems. • Understand best practices in characterizing and managing system-level time and frequency biases. • Manage requirements traceability from customer mission needs through verification and validation. • Lead technical risk identification and mitigation at the system level. • Oversee and define the test and evaluation architecture; ensure lab test infrastructure aligns to greatest system risks to maximize durability and lifespan.

Title: Field Software Engineer Location: Arlington, VA Department: Engineering Job Description: About Quartermaster: At Quartermaster, we are closing the intelligence blindspots across the world’s oceans. We transform maritime fleets into a persistent sensing layer, deploying advanced edge-compute nodes equipped with high-definition cameras, Software Defined Radios (SDRs), and edge AI processors, all backhauled via Starlink. We operate in the most remote environments on earth, processing massive amounts of RF and visual data at the edge to deliver real-time maritime domain awareness. The Role: We are looking for a Field Software Engineer to support the configuration and activation of our sensor fleet the moment it gets bolted to a ship. While technicians handle the physical installation, you are responsible for the remote setup and continuous operation of these complex, distributed systems. You will activate newly installed sensors, configure its cameras and SDRs, remotely diagnose and fix critical issues, bringing on new nodes in our global intelligence network. What You’ll Do: Remote Provisioning: Remotely configure edge nodes, activate Starlink connections, and calibrate cameras and SDRs immediately after physical installation. Remote Troubleshooting: Act as the escalation point for edge node health. You will independently debug Linux systems, container crashes, and hardware-software integration issues from thousands of miles away. Cross-Functional Collaboration: Serve as the critical bridge between the field technicians bolting the gear to the ship, the backend engineers ingesting the data, and the AI team deploying edge models. What You Bring: Linux & Systems Mastery: Deep, hands-on expertise in Linux systems administration, bash scripting, and systemd. You know how to keep a headless Linux box alive. Advanced Networking: Strong fundamental knowledge of TCP/IP, NAT traversal, VPNs, routing, and dealing with the quirks of satellite/CGNAT networks. Containerization at the Edge: Proven experience running containerized workloads (Docker, K3s, IoT edge runtimes) in resource-constrained environments. Bonus Points: Hardware/Sensor Experience: Familiarity with managing video streaming pipelines (RTSP, WebRTC, GStreamer, ffmpeg). RF/SDR Knowledge: Experience working with Software Defined Radios, GNU Radio, or processing RF telemetry. Maritime Tech: Knowledge of maritime protocols like AIS (Automatic Identification System) or NMEA data. Clearance: Active US Security Clearance (or eligibility/willingness to obtain one). Required Qualifications: - Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field (or equivalent experience). - 3–8+ years of experience in systems administration, field engineering, technical support engineering, or distributed systems operations. - Deep hands-on experience administering Linux systems, including systems, bash scripting, and debugging headless machines. - Strong networking fundamentals including TCP/IP, NAT/CGNAT, routing, VPNs, and network troubleshooting. - Experience deploying and operating containerized workloads using tools like Docker and lightweight orchestration platforms (e.g., K3s). - Demonstrated ability to troubleshoot hardware–software integration issues and operate systems in unreliable environments (intermittent power or connectivity). - Must be eligible to obtain/maintain a security clearance. Why Quartermaster? Mission-Critical Impact: Your contributions will directly secure the world’s oceans, powering real-time intelligence for safety and defense. Unique Technical Challenges: Leave standard CRUD apps behind. Solve novel problems involving hardware, RF, video AI, and satellite networks. Startup Agility: A high-autonomy environment with competitive compensation, equity, and the opportunity to define our engineering culture.

About Us Quartermaster AI leverages cutting-edge AI and robotics to enhance maritime domain awareness. Our mission is to become the eyes, ears, and brain of the ocean—enabling every vessel to collaboratively sense, compute, and communicate. The Role Quartermaster AI is seeking a highly autonomous and resourceful Launcher - (Asia) to spearhead our market entry and infrastructure setup across the region. You will be the vanguard of our global expansion, responsible for "preparing the environment" so that our Field Operations teams can arrive and immediately begin deploying the SmartMast network at scale. This role requires a unique blend of business development, logistics, and operational grit. You will navigate regional import regulations, establish localized supply chains for mount fabrication, and forge foundational relationships with regional maritime fleets. As the critical first step in our deployment lifecycle, you will build the operational runway that ensures Quartermaster can scale rapidly, compliantly, and seamlessly in new international waters. Key Responsibilities 1. Market Entry & Infrastructure Setup - Regulatory Advocacy & Buy-In: Proactively engage with local maritime authorities, port governing bodies, and relevant regional regulators to champion Quartermaster’s mission. You will secure the necessary operational buy-in, permits, and goodwill to ensure our network deployment is both welcomed and fully compliant. - Vendor Ecosystem Development: Identify, vet, and onboard a robust network of local marine installers, specialized mount fabricators, and port-side vendors. You must ensure we have a highly capable, localized supply chain ready to support Field Operations. - Contracting & Compliance: Negotiate service level agreements (SLAs) and rates with regional contractors, ensuring our localized infrastructure meets Quartermaster’s standards for quality, safety, and cost-effectiveness. 2. Supply Chain & Import Logistics - Import Navigation: Pioneer the importation framework for SmartMast hardware into target countries within Asia. You will unravel local customs, tariffs, and regulatory requirements to build a smooth, repeatable supply chain pipeline. - Asset Staging: Secure and establish initial warehousing and staging logistics. You are responsible for ensuring hardware and fabrication materials are securely received, stored, and staged ahead of the deployment curve. 3. Fleet Recruitment & Relationship Building - Vessel Acquisition: Identify and actively engage local fleets of interest. You will pitch the Quartermaster vision to secure initial vessel commitments and lock in the necessary real estate for SmartMast installations. - Stakeholder Management: Build and nurture critical early relationships with regional port authorities, vessel owners, and maritime organizations to build brand trust and remove bureaucratic friction prior to deployment. 4. Operational Handoff & Intelligence - Field Ops Readiness: Serve as the critical bridge between initial market launch and active deployment. You will own the responsibility of ensuring all logistics, vendor networks, and vessel permissions are fully operational so Field Operations can hit the ground running upon arrival. - Market Intelligence: Act as the primary feedback loop to the Head of Delivery and Quartermaster leadership regarding local market dynamics, unique technical requirements, and localized risks specific to the Asian maritime environment.

• Monthly Close & GAAP Reporting**• Sensor Costing, WIP, and Fixed Asset Tracking**• Accounts Payable & Disbursements**• Accounts Receivable & Billing Support**• Systems, Automation, and Process Improvement**• Prepare monthly balance sheet reconciliations (prepaids, accruals, WIP, fixed assets, deferred revenue, AP/AR).**• Review AP invoice submissions and ensure proper breakout by sensor serial number.**• Maintain SensorCosts, SensorMaster, WIP, and cohort tracking.**• Process capitalization entries and monthly cohort depreciation.**• Manage AP workflows via Brex/Mercury.**• Support customer billing and revenue accuracy.**• Assist with NetSuite migration and process automation initiatives.

About Us Quartermaster AI leverages cutting-edge AI and robotics to enhance maritime domain awareness. Our mission is to become the eyes, ears, and brain of the ocean—enabling every vessel to collaboratively sense, compute, and communicate. Position Overview Quartermaster seeks a seasoned executive leader with deep technical program management experience to drive mission success across our customer deployments. As the Head of Mission Success, you will coordinate complex technical programs, ensure engineering compliance, shape the product roadmap, and serve as a technical SME in both internal and customer-facing engagements. Key Responsibilities - Executive Program Leadership: Direct customer-facing technical programs, managing the post-sales journey and driving operational excellence for all accounts. - Cross-Functional Coordination: - Partner with global supply chain and engineering teams to plan and execute compliance activities across deployments. - Collaborate with Field Operations for technical support and troubleshooting, ensuring technical readiness and operational resilience. - Liaise with Mission Success Program Managers to lead and document technical discussions, ensuring consistent progress and alignment with customer needs. - Work with Product and Engineering teammates on roadmap development and customer-driven requirements, balancing short-term delivery with long-term vision. - Technical Program Management - Own end-to-end planning and execution of major product development programs, from concept through production and deployment - Define program schedules, milestones, and critical paths across hardware, software, and manufacturing tracks - Support new product introduction (NPI) and field rollout planning, ensuring readiness across supply chain, QA, and logistics - Act as primary point of contact for internal stakeholders on program status, scope, and decision timelines - Help ensure programs align with company OKRs and strategic priorities - Customer Engagement & Technical SME: - Support sales calls as the technical subject matter expert, articulating product capabilities and integration requirements to prospective clients. - Build and sustain executive relationships with strategic accounts, delivering impactful technical briefings, reviews, and growth planning sessions. - Team Leadership & Account Growth: - Recruit, develop, lead, and scale high-performing multidisciplinary teams (analytics, field ops, supply chain, engineering, global support) to achieve mission success for every customer. - Design account-level strategies that maximize client retention, product adoption, and expansion opportunities. - Continuous Improvement & Best Practices: Institute best-in-class technical processes for deployment, engineering compliance, and customer feedback to drive perpetual operational and product improvement. Qualifications - 10+ years of progressive leadership in technical, operational, or program management roles—preferably in technology, robotics, or mission-critical service environments. - Proven success rolling out and managing complex technical programs across global supply chains and engineering functions. - Demonstrated track record building, leading, and mentoring cross-disciplinary teams to support mission objectives. - Strong executive presence, relationship management, and communication skills, engaging with stakeholders at all management levels.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Quartermaster AI is seeking a highly autonomous and resourceful Launcher - [Asia / Europe] to spearhead our market entry and infrastructure setup across the region. You will be the vanguard of our global expansion, responsible for "preparing the environment" so that our Field Operations teams can arrive and immediately begin deploying the SmartMast network at scale. This role requires a unique blend of business development, logistics, and operational grit. You will navigate regional import regulations, establish localized supply chains for mount fabrication, and forge foundational relationships with regional maritime fleets. As the critical first step in our deployment lifecycle, you will build the operational runway that ensures Quartermaster can scale rapidly, compliantly, and seamlessly in new international waters. Key Responsibilities - Market Entry & Infrastructure Setup - Regulatory Advocacy & Buy-In: Proactively engage with local maritime authorities, port governing bodies, and relevant regional regulators to champion Quartermaster’s mission. You will secure the necessary operational buy-in, permits, and goodwill to ensure our network deployment is both welcomed and fully compliant. - Vendor Ecosystem Development: Identify, vet, and onboard a robust network of local marine installers, specialized mount fabricators, and port-side vendors. You must ensure we have a highly capable, localized supply chain ready to support Field Operations. - Contracting & Compliance: Negotiate service level agreements (SLAs) and rates with regional contractors, ensuring our localized infrastructure meets Quartermaster’s standards for quality, safety, and cost-effectiveness. - Supply Chain & Import Logistics - Import Navigation: Pioneer the importation framework for SmartMast hardware into target countries within [Asia / Europe]. You will unravel local customs, tariffs, and regulatory requirements to build a smooth, repeatable supply chain pipeline. - Asset Staging: Secure and establish initial warehousing and staging logistics. You are responsible for ensuring hardware and fabrication materials are securely received, stored, and staged ahead of the deployment curve. - Fleet Recruitment & Relationship Building - Vessel Acquisition: Identify and actively engage local fleets of interest. You will pitch the Quartermaster vision to secure initial vessel commitments and lock in the necessary real estate for SmartMast installations. - Stakeholder Management: Build and nurture critical early relationships with regional port authorities, vessel owners, and maritime organizations to build brand trust and remove bureaucratic friction prior to deployment. - Operational Handoff & Intelligence - Field Ops Readiness: Serve as the critical bridge between initial market launch and active deployment. You will own the responsibility of ensuring all logistics, vendor networks, and vessel permissions are fully operational so Field Operations can hit the ground running upon arrival. - Market Intelligence: Act as the primary feedback loop to the Head of Delivery and Quartermaster leadership regarding local market dynamics, unique technical requirements, and localized risks specific to the [Asia / Europe] maritime environment. Company Description Quartermaster AI leverages cutting-edge AI and robotics to enhance maritime domain awareness. Our mission is to become the eyes, ears, and brain of the ocean—enabling every vessel to collaboratively sense, compute, and communicate.

• Design, develop, and implement responsive and visually stunning user interfaces for the web portal and mobile application. • Collaborate with product managers, designers, and back-end engineers to deliver intuitive and seamless user experiences. • Optimize front-end code for performance, scalability, accessibility and security. • Ensure consistent design across platforms by implementing reusable components and adhering to design systems. • Conduct usability testing and gather user feedback to iterate and improve the UI/UX. • Stay up-to-date with the latest UI/UX trends, techniques, and technologies. • Debug and troubleshoot front-end issues to ensure high-quality user experiences. • Document design and implementation processes to maintain a clear knowledge base.