Quadra

Role Description We are currently seeking a motivated and entrepreneurial Account Manager to lead business development and account growth across the Midwest region of the United States. This is an exciting opportunity to manage a high-potential territory, develop strategic customer partnerships, and contribute to the continued success of a growing organization. - Drive and develop strategic sales with both new and existing customers in addition to maintaining existing customers in the sales territory (hunter mentality). - Leverage Quadra’s industry reputation and internal/external resources to deliver exceptional service and tailored solutions to customers. - Proactively identify and engage potential clients through daily prospecting and targeted outreach, including cold calling, networking, and attending industry events. - Qualify and influence key decision makers by understanding their business needs, challenges, and objectives. - Present and position Quadra’s value-added product portfolio through on-site customer visits, joint calls, and professional presentations. - Manage and strengthen key customer relationships in alignment with Quadra’s core values and long-term strategic vision. - Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales. - Consistently meet or exceed annual sales, margin, and growth objectives through effective territory management and strategic account planning. - Partner with customers to troubleshoot issues, identify optimization opportunities, and deliver practical, results-driven solutions. - Prepare and deliver compelling proposals, presentations, and business cases that communicate value and ROI. - Manage tight timelines and deal with after hour emergencies. - Negotiate and close high-value contracts, ensuring seamless integration of customer requirements. - Provide accurate and timely weekly, monthly, and quarterly reporting, sales forecasts, and account activity updates. - Conduct business in an organized and time-efficient manner and allow maximum time for prospect contact and sales opportunity. - With your extensive industry experience, serve as a Subject Matter Expert, providing guidance, market insights, and technical knowledge to both customers and internal teams. Qualifications - Completed a bachelor’s degree in science, business, commerce, or a related field. - 5+ years of experience in the supplement, nutraceutical, pharmaceutical, dietary supplement, or ingredients industry, with a solid understanding of ingredient applications and market dynamics. - 3–5+ years of B2B sales experience, including prospecting, negotiation, business development, account management, and closing. - Experience with excipients, desiccants, and capsules is strongly preferred. - Proven ability to build trusted customer relationships, identify opportunities, tailor solutions to client needs, and effectively communicate value propositions. - Strong knowledge of the supplement industry, market trends, regulations, and industry developments. - Existing industry contacts and professional network are considered an asset. - Product formulation or chemistry background would be an asset but is not required. - Demonstrated success in growing sales and maintaining long-term customer relationships. - Strong organizational, planning, and problem-solving skills with the ability to manage multiple sales opportunities simultaneously. - Willingness to travel up to 50% of the time, including overnight travel within Canada and the United States. - Valid passport and driver’s license required. - Proven ability to meet or exceed sales targets and key performance indicators (KPIs). - Strong computer skills, including experience with CRM platforms (preferably Salesforce) and the Microsoft Office suite. Benefits - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth. - Permanent, full-time position: Join us for a stable, long-term career. - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses. - Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP). - Generous Time Off: Flexible personal days, sick days, and vacation to recharge. - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader. - 401K with match: Plan your future with our matched retirement program. - Car & Tech Perks: We cover your car allowance, mileage, cellphone, and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values. - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast-paced growing company. - Fun Social Activities: Get involved in company events, volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.). - And Much More!

Role Description Quadra is looking for a dynamic Account Manager to support business development across key markets in Texas and the Northeastern U.S., including New Jersey, Pennsylvania, New York, and Ohio. Ideally based in Dallas, TX, or within one of these markets, you’ll have the opportunity to make a real impact by driving growth and building strong, lasting relationships with customers. In this role, you'll join our Food Ingredients team and report directly to the Sales Manager. Your focus will be on managing and expanding business throughout your assigned territory, balancing strategic new business development with strengthening existing customer partnerships. What would be your main responsibilities as an Account Manager? - Drive sales growth by developing new business opportunities through prospecting, cold calling, and industry networking. - Leverage Quadra’s reputation for service excellence to build strong, long-term relationships with key decision makers and influencers. - Qualify customer needs, present tailored solutions, and sell Quadra’s superior product line through customer visits, joint calls, and industry events. - Manage and expand key customer accounts, ensuring alignment with Quadra’s core values and strategic vision. - Meet or exceed annual sales and margin targets by balancing new business development with customer retention. - Support customers with troubleshooting, optimization opportunities, and after-hour needs as required. - Negotiate and close contracts, ensuring requirements are integrated and executed effectively. - Deliver professional presentations, proposals, and reports with strong communication skills. - Provide accurate and timely weekly, monthly, and quarterly reporting on sales activities, pipeline, and results. - Conduct business in a disciplined, organized, and time-efficient manner to maximize customer engagement. Qualifications - Bachelor’s degree in Business, Commerce or Science (Food Science, Biology would be a strong asset). - At least 5+ years of experience in client prospecting and business development within the food distribution or food manufacturing space. - Demonstrated success in sales within the Food Industry, with a proven track record of driving growth and retaining customers. - Background in product formulation and Food Science background would be an asset but not required. - Exceptional interpersonal, communication, and presentation skills, with the ability to build trust-based relationships. - Strong organizational and problem-solving abilities to manage multiple priorities, identify opportunities, and deliver effective solutions. - Self-motivated, adaptable, and comfortable working independently while embracing new technologies and situations. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools (Salesforce experience preferred). - Willingness to travel up to 40% of the time, including overnight and international travel. - Valid driver’s license and passport required. Benefits - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth. - Permanent, full-time position: Join us for a stable, long-term career. - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses. - Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP). - Generous Time Off: Flexible personal days, sick days and vacation to recharge. - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader. - 401K with match: Plan your future with our matched retirement program. - Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values. - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast pace growing company. - Fun Social Activities: Get involved in company events, Volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.). Compensation The expected base salary range for this position is $81,700.00 to $127,700.00 per year, depending on your experience, skills, and qualifications. Our salary ranges are carefully benchmarked by role and level, ensuring competitive pay that rewards your expertise. Total Rewards Package: Your base salary is just the beginning! This role also includes a generous incentive program and comprehensive benefits, recognizing the value you bring. At Quadra, we offer a total rewards package designed to support and motivate our team, promoting both career growth and work-life balance.

Role Description We are seeking a driven, entrepreneurial Account Manager to accelerate growth across the Southeastern United States. This is an ideal opportunity for a true sales hunter who thrives on identifying opportunities, opening new doors, and building long-term customer partnerships. Reporting to the Sales Manager, you will be responsible for expanding Quadra’s presence and growing market share within the territory. Leveraging your industry expertise, network, and consultative selling approach, you will develop new business opportunities while managing and growing key customer relationships. Our Health & Personal Care team is recognized for delivering innovative, high-quality ingredient solutions to industry-leading manufacturers. If you're motivated by winning new business, building a territory, and making a direct impact on growth, we want to hear from you. - Drive territory growth by identifying, prospecting, and securing new business opportunities while expanding existing customer relationships. - Build strong partnerships with key decision-makers and influencers, becoming a trusted advisor to your customers. - Develop and execute strategic account plans to achieve and exceed sales and margin targets. - Conduct regular customer visits, joint sales calls, and participate in industry events to promote Quadra’s industry-leading product portfolio. - Lead the full sales cycle, from prospecting and qualification to contract negotiation and closing. - Leverage Quadra’s internal expertise and resources to deliver exceptional customer service and tailored solutions. - Support customers with technical inquiries, troubleshooting, and optimization opportunities. - Maintain an active pipeline, manage sales activities effectively, and provide accurate forecasting and reporting. - Operate with an entrepreneurial mindset, maximizing time in front of customers and pursuing growth opportunities across the territory. Qualifications - Proven ability to hunt for new business and consistently deliver results. - Strong relationship-building, communication, and presentation skills. - Highly organized with excellent time management and prioritization abilities. - Self-motivated, resilient, and driven to exceed goals. - Curious, technically minded, and passionate about the industry. - Adaptable, resourceful, and comfortable working independently in a fast-paced environment. - Tenacious, customer-focused, and energized by building long-term partnerships and winning new business. Requirements - Bachelor’s degree in Science, Business, or Commerce (or equivalent). - 5+ years of B2B sales experience in the nutraceuticals, pharmaceuticals, or specialty ingredients industry. - Strong background in ingredient or chemical distribution (required). - Proven success in new business development, prospecting, negotiation, and closing complex sales. - Deep understanding of nutraceutical/pharma ingredients, including applications, market trends, and regulatory environment. - Exposure to product formulation or chemistry background considered an asset. - Established industry network and credibility within the sector. - Demonstrated ability to build trusted relationships, uncover opportunities, and deliver tailored, value-based solutions. - Strong track record of sales growth, territory expansion, and customer retention. - Experience working with structured KPIs and consistently meeting or exceeding targets. - Strong analytical, organizational, and problem-solving skills throughout the sales cycle. - Comfortable working with CRM tools (Salesforce preferred) and Microsoft Office Suite. - Willingness to travel up to 50% (Canada, USA, and occasional international travel), including overnight trips. - Valid driver’s license and passport required. Benefits - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth. - Permanent, full-time position: Join us for a stable, long-term career. - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses. - Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP). - Generous Time Off: Flexible personal days, sick days, and vacation to recharge. - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader. - 401K with match: Plan your future with our matched retirement program. - Car & Tech Perks: We cover your car allowance, mileage, cellphone, and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values. - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast-paced growing company. - Fun Social Activities: Get involved in company events, volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.). - And Much More!

Role Description We are thrilled to introduce a newly created role to support our growing business, Sales Manager, Food and Nutrition to support our growth in the United States. Are you a dynamic leader with a passion for sales and the food industry? Quadra, a leading North American distribution powerhouse of chemicals and ingredients, is looking for a motivated Sales Manager to drive our business forward. In this role, you will empower, inspire, and lead a team of sales professionals, while executing a strategic vision that will shape the growth of our US operation. Reporting directly to the Director, Food and Nutrition, US, you will be the driving force behind fostering a culture of collaboration and employee engagement within your team. What would be your main responsibilities as a Sales Manager? - Drive performance and shape the future of the business by aligning your team to the Food & Nutrition Group and Corporate Vision, setting clear direction and delivering strong sales results. - Own and deliver on commercial success for your territory, including sales, GM$ and GM% targets, while partnering cross-functionally to support healthy cash flow and proactively mitigate financial risk. - Lead, inspire and develop a high-performing sales team fostering both strong commercial outcomes and a people-first culture aligned with Quadra’s mission and values. - Bring discipline and visibility to the business by actively managing the opportunity pipeline, monitoring team performance, and ensuring a rigorous and consistent approach to achieving financial objectives. - Foster employee engagement and promote close collaboration between the sales team and other internal and external teams within the business group and company. - Shape and optimize your team structure, working closely with the Director of Food and Nutrition to ensure the appropriate resource of the sales team to ensure effective and aligned customer account coverage aligned with business priorities. - Attract and select top talent, partnering with HR and business leaders to build a strong, diverse, and high-performing sales organization. - Act as key commercial partner while supporting the Marketing teams through direct and sustained involvement with their Suppliers that have a focus on the assigned portfolio to ensure we deliver for current and future supplier partner’s expectations. - Review customer contracts in collaboration with the Corporate Risk group, providing recommendations for execution to the Business Segment Manager, Director or higher-level of execution authority. - Represent Quadra in the market, actively participating in industry events and associations to build your network, strengthen our brand presence, and stay ahead of market trends. - Lead from the front with customers, coaching and supporting your team through active participation in customer meetings—both in-person and virtually—to drive engagement and win business. Qualifications - Bachelor’s degree in Food Science, Food Engineering, Business or Chemistry related field. - Minimum of 10 years of experience in Sales or a related commercial role, including 7–10 years of progressive experience in complex commercial environments, and at least 3 years of proven direct people management experience. - Established network in the industry will be a strong asset for this role. Requirements - Strong sales leadership capabilities, with a hands-on and field-oriented approach; actively engages in customer interactions, supports joint sales calls, and removes barriers to accelerate business growth. - Demonstrated ability and willingness to travel extensively (including trade shows, regional and national industry events, and customer visits) with no restrictions. - Broad commercial mindset with strong understanding of distribution models, commodity markets, and business drivers within the ingredients and chemical industries. - Solid experience in chemical and/or ingredient distribution environments. - Technical acumen in ingredients and/or chemical sectors, with the ability to quickly identify and leverage internal technical expertise when needed. - Proven people leadership with expertise in coaching and fostering motivation and inspiration within teams. - Highly organized with strong prioritization skills; demonstrates structured, analytical (“engineering mindset”) approach to problem-solving and execution. - Strong project management, negotiation and mediation capabilities. - Excellent written, verbal and presentation communication skills. - Highly driven with strong business acumen and a solid understanding of commercial dynamics. - Advanced proficiency in computer software, including Excel, PowerPoint, MS Office 365 Suite, Power BI and a CRM such as Salesforce. - Demonstrates creativity, innovation and proven ability to think strategically. - Strong self and time management skills, able to balance competing priorities, complex situations and tight deadlines. - Excellent listening skills, empathetic, and capable of responding with urgency when necessary. - Strong analytical skills, able to distill and synthesize a lot of market information into a strategic or tactical thrust. - Valid passport and driver’s license. - Strong willingness and availability to travel for at least 40% of working time (including some overnight). Benefits - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your team and geography. - Tailored training: We provide personalized training to support you and your growth. - Permanent, full-time position: Join us for a stable, long-term career. - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses. - Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP). - Generous Time Off: Flexible personal days, sick days and vacation to recharge. - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader. - 401(K) with match: Plan your future with our matched retirement program. - Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values. - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast-paced growing company. - Fun Social Activities: Get involved in company events, Volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.).

Role Description This role is a replacement of an internal promotion. We are currently recruiting a Business Segment Manager to lead our Bakery & Bars business segment. This role is a key contributor to the Food and Nutrition Group’s leadership team, providing strategic direction and driving growth across the segment. The Business Segment Manager (BSM) role is a highly customer and industry focused position, responsible for inspiring and leading the development and execution of the business segment’s strategic and financial plans for the markets, customers, and geographies. Reporting to the Business Director - Canada, the Business Segment Manager – Bakery, Bars, Snacks and Cereal, will be responsible for leading a team of talented commercial individuals focused on servicing, delivering value and driving business growth, specifically in the Bakery, Bars, Confectionary, Cereals and Snack markets, within Canada. - Accountable for the achievement of all sales, GM $, GM % associated within the assigned segment. - Work in cooperation within the Group towards the achievement of business cash flow objectives. - Shared P&L responsibilities (with the Business Director) for the assigned segment, including expense budgeting and approvals. - Lead and inspire a talented sales team, composed of Senior Account Managers, Account Managers and Sales Representatives. - Demonstrate strong, engaging leadership by recruiting, developing, coaching, and mentoring a high-performing sales team. - Set clear sales objectives, monitor performance metrics, and conduct regular performance reviews. - Develop and execute industry focused strategic growth plans for the industries within the assigned segment. - Engage with strategic and pillar suppliers to align on growth ambitions and opportunity pipelines. - Own and elevate the ease of doing business for our customers by removing barriers and enhancing processes. - Identify product line gaps and work in partnership with the Director of Product Marketing to evaluate and onboard new suppliers. - Build and maintain a robust opportunity pipeline across each of the relevant industries. - Provide initial review of all customer contracts recommended for execution. - Act as an active leader and participant in related industry events and associations. - Leverage digital/content/brand marketing tools to support strategic growth. - Influence concept development and application work for the segment. - Elevate and advocate for administrative and support services involved in their segment. - Act as a visible role model of Quadra’s Core Values. Qualifications - Bachelor’s degree in Business, Food Science or other related area. - Minimum 10-15 years of proven experience in the Canadian food ingredient industry. - Market knowledge of the assigned industries within the segment. - Proven leadership experience with a track record of building, developing, and managing high-performing teams. - Demonstrated success in business-to-business (B2B) sales. - Prior Product Marketing or Marketing experience, and R&D or Technical experience, are considered strong assets. - Excellent communication and presentation skills. - Recognized strength in coaching, motivating, and inspiring teams. - Skilled negotiator with the ability to navigate complex discussions. - Excellent written and verbal communication skills. - Driven, with strong business acumen and commercial sense. - Proficient analytical skills. - Advanced proficiency in Microsoft Office 365 and CRM tools such as Salesforce. - Creative, innovative and proven strategic thinker. - Strong self and time management skills. - Valid passport and driver’s license, with a willingness to travel up to 35%. Benefits - Permanent, full-time position. - Competitive salary & Performance Incentives. - Flexible Remote Work & Autonomy. - Excellent Benefits Package including Medical, Dental, HSA, and more. - Generous Time Off including flexible personal days and vacation time. - Wellness Programs to enhance quality of life. - Pension plan with match. - Company vehicle & Tech Perks. - Tailored training to support growth. - Family-owned and supportive environment. - Award-Winning Workplace. - Inclusive Culture celebrating diversity. - Career Growth opportunities. - Fun Social Activities. - Referral & Recognition Programs.

Position: Technical Service Representative – Oil & Gas Location: Ideally, the ideal candidate is located in Midland, Texas (preferred), Houston, Texas. Candidates based in Oklahoma and Louisiana will also be considered. Territory: You will be supporting customers based out in Texas, Louisiana and Oklahoma – about 50% of travel is expected. Status: Full-time, permanent (1). This is a newly created opportunity! Calling out Chemical or Petrochemical Engineers! We are currently seeking a Technical Service Representative to join our team in Texas! In this pivotal role, you will serve as a trusted technical expert, delivering high-value engineering support to drive the performance and growth of Quadra’s Energy Group product portfolio. If you are looking to make a meaningful impact in the gas processing industry, this is an excellent opportunity to do so. Reporting to the North American Technical Services Manager, the Technical Service Representative provides advanced technical support to customers, lead technical training initiatives, and collaborate closely with commercial teams and clients to optimize plant performance and process efficiency. This role is ideal for a professional who thrives as a subject matter expert on our amazing products and services and offer guidance and assistance to internal teams and customers. The candidate should demonstrate a capacity for maintaining a long-term strategic perspective and proficiency in leading strategic discussions. Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) is essential for success in this role. We put people first so that together, we can reimagine the possibilities! Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across North America. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed. Recognized as a Great Place to Work®, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise. Today, Quadra is one of North America’s leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra. What would be your main responsibilities as a Technical Service Representative: - Provide on-site and remote engineering support to gas processing facilities across the territory, with a focus on process optimization, equipment performance and operational efficiency. - Lead and support troubleshooting services (remote and on-site), including emergency response, on our core products to service gas sweetening, dehydration and hydrocarbon recovery facilities. - Apply technical expertise in gas treating processes, including amine sweetening, molecular sieve dehydration. - Conduct joint technical visits with Account Managers and suppliers representatives to support customer initiatives and identify performance improvement opportunities. - Serve as a subject matter expert on product applications, delivering technical guidance to customers, suppliers, and internal stakeholders. - Develop and maintain strong technical relationships with Plant Engineers, Operations teams, and key stakeholders. - Prepare detailed technical reports, including data analysis, performance evaluations, and actionable recommendations. - Collaborate with supplier engineering teams to resolve complex technical issues and translate technical findings into practical, field-ready solutions for customers and internal teams. - Support plant start-ups, commissioning activities, and chemical program implementations in coordination with Account Managers. - Contribute to business development efforts by addressing technical objections and clearly articulating the value of proposed solutions. - Deliver technical training and knowledge-sharing sessions to customers and internal teams to enhance product understanding and operational effectiveness - Support customer satisfaction and retention initiatives through proactive engagement and continuous improvement efforts. - Document and maintain fully detailed records of prospect and customer contacts, technical issues, resolutions reports to be entered into Salesforce in a comprehensive and organized manner. - Monitor and report any changes in business trends, customer feedback, and competitor activity to support strategic decision-making. - Keep abreast of competitor product knowledge; analyze trends to identify opportunities for product improvement or new product development. - Participate in training, sales meetings, commercial training, to enhance sales productivity and technical knowledge, as authorized by the Technical Services Manager. - Represent Quadra at industry conferences, trade shows, customer meetings to promote products and services and gather market intelligence. - Collaborate and liaise cross-functionally to contribute to the continuous improvement of internal processes and procedures to address customer needs and ensure a satisfactory level of customer service. - Uphold a high standard of professionalism to build credibility and trust with customers and stakeholders. Key Attributes: We are looking for professional who demonstrates: - Curiosity, initiative, and proactivity, with a strong desire to understand customer challenges and identify opportunities for improvement. - A high level of professionalism in conduct, communication, and decision-making - Strong problem-solving and analytical skills, with the ability to identify issues, and develop effective solutions - Excellent planning, time management, and organizational skills, with the ability to manage multiple projects and priorities. - Attention to detail, particularly when interpreting technical and process data - Excellent written and verbal communication skills, including the ability to clearly convey complex technical information - Strong technical writing skills, with the ability to produce clear, professional reports - A collaborative, team-oriented mindset What are the requirements needed to have success in this position?: - Bachelor’s degree Chemical Engineering or Petroleum Engineering (required) - A minimum of 5+ years of experience in an operations or technical support role within the gas processing industry - Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) - Experience in the oil & gas and/or chemical distribution industry (preferred) - Demonstrated experience in troubleshooting, problem-solving, and technical report preparation - Ability to design, adapt, and implement methodologies to address operational challenges - Proven ability to resolve complex technical issues and deliver effective solutions - Track record of achieving performance targets and KPIs - Experience managing multiple projects and deadlines in a fast-paced environment - Proficiency in computer skills, including experience with a CRM (ideally Salesforce) and with the Microsoft Office suite - Willingness to travel up to 50% of the time, including overnight stays and long-distance driving - Valid driver’s license and passport is required At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. Benefits for choosing Quadra: - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth - Permanent, full-time position: Join us for a stable, long-term career - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses - Excellent Benefits Package: Medical, Dental, Vision and more to keep you covered including our Employee Assistance Program (EAP) - Generous Time Off: Flexible personal days, sick days and vacation to recharge - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders - 401K with match: Plan your future with our matched retirement program - Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast pace growing company - Fun Social Activities: Get involved in company events, Volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.) - And Much More! If you are looking to leverage your technical expertise to make a meaningful impact in the gas processing industry, we invite you to submit your application. This is an opportunity to apply your knowledge in gas treating and plant operations while partnering with customers to improve performance, reliability, and efficiency. Join us in driving technical excellence and delivering high-value solutions to our clients! Compensation Information: The annual base pay range for this position is reasonably expected to be $97,975.00 USD to $165,400.00 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience. Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location. At Quadra, we are committed to offering a competitive and motivating compensation package that recognizes your expertise and supports your professional growth. #LI-Remote #quadra1 Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

Position: Technical Service Representative – Oil & Gas Location: Ideally, the ideal candidate is located in Midland, Texas (preferred), Houston, Texas. Candidates based in Oklahoma and Louisiana will also be considered. Territory: You will be supporting customers based out in Texas, Louisiana and Oklahoma – about 50% of travel is expected. Status: Full-time, permanent (1). This is a newly created opportunity! Calling out Chemical or Petrochemical Engineers! We are currently seeking a Technical Service Representative to join our team in Texas! In this pivotal role, you will serve as a trusted technical expert, delivering high-value engineering support to drive the performance and growth of Quadra’s Energy Group product portfolio. If you are looking to make a meaningful impact in the gas processing industry, this is an excellent opportunity to do so. Reporting to the North American Technical Services Manager, the Technical Service Representative provides advanced technical support to customers, lead technical training initiatives, and collaborate closely with commercial teams and clients to optimize plant performance and process efficiency. This role is ideal for a professional who thrives as a subject matter expert on our amazing products and services and offer guidance and assistance to internal teams and customers. The candidate should demonstrate a capacity for maintaining a long-term strategic perspective and proficiency in leading strategic discussions. Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) is essential for success in this role. We put people first so that together, we can reimagine the possibilities! Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across North America. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed. Recognized as a Great Place to Work®, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise. Today, Quadra is one of North America’s leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra. What would be your main responsibilities as a Technical Service Representative: - Provide on-site and remote engineering support to gas processing facilities across the territory, with a focus on process optimization, equipment performance and operational efficiency. - Lead and support troubleshooting services (remote and on-site), including emergency response, on our core products to service gas sweetening, dehydration and hydrocarbon recovery facilities. - Apply technical expertise in gas treating processes, including amine sweetening, molecular sieve dehydration. - Conduct joint technical visits with Account Managers and suppliers representatives to support customer initiatives and identify performance improvement opportunities. - Serve as a subject matter expert on product applications, delivering technical guidance to customers, suppliers, and internal stakeholders. - Develop and maintain strong technical relationships with Plant Engineers, Operations teams, and key stakeholders. - Prepare detailed technical reports, including data analysis, performance evaluations, and actionable recommendations. - Collaborate with supplier engineering teams to resolve complex technical issues and translate technical findings into practical, field-ready solutions for customers and internal teams. - Support plant start-ups, commissioning activities, and chemical program implementations in coordination with Account Managers. - Contribute to business development efforts by addressing technical objections and clearly articulating the value of proposed solutions. - Deliver technical training and knowledge-sharing sessions to customers and internal teams to enhance product understanding and operational effectiveness - Support customer satisfaction and retention initiatives through proactive engagement and continuous improvement efforts. - Document and maintain fully detailed records of prospect and customer contacts, technical issues, resolutions reports to be entered into Salesforce in a comprehensive and organized manner. - Monitor and report any changes in business trends, customer feedback, and competitor activity to support strategic decision-making. - Keep abreast of competitor product knowledge; analyze trends to identify opportunities for product improvement or new product development. - Participate in training, sales meetings, commercial training, to enhance sales productivity and technical knowledge, as authorized by the Technical Services Manager. - Represent Quadra at industry conferences, trade shows, customer meetings to promote products and services and gather market intelligence. - Collaborate and liaise cross-functionally to contribute to the continuous improvement of internal processes and procedures to address customer needs and ensure a satisfactory level of customer service. - Uphold a high standard of professionalism to build credibility and trust with customers and stakeholders. Key Attributes: We are looking for professional who demonstrates: - Curiosity, initiative, and proactivity, with a strong desire to understand customer challenges and identify opportunities for improvement. - A high level of professionalism in conduct, communication, and decision-making - Strong problem-solving and analytical skills, with the ability to identify issues, and develop effective solutions - Excellent planning, time management, and organizational skills, with the ability to manage multiple projects and priorities. - Attention to detail, particularly when interpreting technical and process data - Excellent written and verbal communication skills, including the ability to clearly convey complex technical information - Strong technical writing skills, with the ability to produce clear, professional reports - A collaborative, team-oriented mindset What are the requirements needed to have success in this position?: - Bachelor’s degree Chemical Engineering or Petroleum Engineering (required) - A minimum of 5+ years of experience in an operations or technical support role within the gas processing industry - Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) - Experience in the oil & gas and/or chemical distribution industry (preferred) - Demonstrated experience in troubleshooting, problem-solving, and technical report preparation - Ability to design, adapt, and implement methodologies to address operational challenges - Proven ability to resolve complex technical issues and deliver effective solutions - Track record of achieving performance targets and KPIs - Experience managing multiple projects and deadlines in a fast-paced environment - Proficiency in computer skills, including experience with a CRM (ideally Salesforce) and with the Microsoft Office suite - Willingness to travel up to 50% of the time, including overnight stays and long-distance driving - Valid driver’s license and passport is required At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. Benefits for choosing Quadra: - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth - Permanent, full-time position: Join us for a stable, long-term career - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses - Excellent Benefits Package: Medical, Dental, Vision and more to keep you covered including our Employee Assistance Program (EAP) - Generous Time Off: Flexible personal days, sick days and vacation to recharge - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders - 401K with match: Plan your future with our matched retirement program - Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast pace growing company - Fun Social Activities: Get involved in company events, Volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.) - And Much More! If you are looking to leverage your technical expertise to make a meaningful impact in the gas processing industry, we invite you to submit your application. This is an opportunity to apply your knowledge in gas treating and plant operations while partnering with customers to improve performance, reliability, and efficiency. Join us in driving technical excellence and delivering high-value solutions to our clients! Compensation Information: The annual base pay range for this position is reasonably expected to be $97,975.00 USD to $165,400.00 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience. Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location. At Quadra, we are committed to offering a competitive and motivating compensation package that recognizes your expertise and supports your professional growth. #LI-Remote #quadra1 Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.