Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Enrollment Specialist
Location
United States
Posted
3 days ago
Salary
$22 - $23 / hour
Seniority
Mid Level
Job Description
Enrollment Specialist
Public Partnerships | PPL
Role Description Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. The Enrollment Specialist guides individuals through the participant-directed services enrollment process, ensuring timely documentation, coordination, and education. This role provides person-centered support, resolves barriers, and trains participants on program requirements, financial management systems, and fraud prevention to promote successful self-direction. Qualifications - Education: Related Bachelor’s Degree Preferred; can be substituted with 1+ years of related experience. - Substantial professional experience may be considered in lieu of a formal degree. - Experience: Minimum of one (1) year of experience serving individuals with disabilities and/or aging adults preferred. - Bilingual: English and Spanish is preferred. Requirements - Strong customer service and support experience. - Proficient in Microsoft Office Suite, CRM, Five 9, My Account platforms and web-based applications. - High aptitude for process assessment, improvement, and recommendations. - Exceptional verbal and written communication skills. - Ability to develop strong working relationships with external and internal stakeholders. Benefits - 401k Retirement Plan. - Medical, Dental and Vision insurance on first day of employment. - Generous Paid Time Off. - Continuing Education Assistance Program. - Employee Assistance Program. Company Description Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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