PSD

Role Description The Program Coordinator provides essential day-to-day operational support for program delivery, including: - Participant assistance - Data management - Workflow execution - Administrative coordination This role focuses on accurate processing, consistent documentation, and reliable execution of routine program tasks to ensure smooth operations. - Perform daily operational tasks including processing participant or contractor submissions and maintaining accurate program records. - Respond to participant, contractor, and trade ally inquiries by providing clear, timely, and professional support. - Maintain accurate data entry and documentation across all program systems. - Assist with preparing program activity summaries, reports, and documentation as assigned. - Participate in UAT when assigned specific test cases, following instructions and documenting results. - Contribute to maintaining SOPs and internal documentation by identifying unclear steps or areas needing clarification. Qualifications - 2+ years of coordination experience. - Strong organizational skills. - Experience in energy programs, desired. - Bachelor’s degree in a relevant field, desired. Benefits - Salary: Competitive, commensurate with education, qualifications, and experience. - Health Insurance - 401K savings plan - Life Insurance - Long-Term Disability Insurance - Flexible Spending Accounts - Paid Holidays - Unlimited Sick Leave - Paid Parental Leave - Paid Benefit Time program Company Description

Description The Accounting Manager acts as a partner to the VP of Finance to oversee all elements of our financial operations related to accounting and accounts payable, as well as performing duties related to accounts receivable. The role is responsible for maintaining adherence to GAAP principles, completing monthly close reporting packages, and ensuring our books are ready for our annual audit. What You Bring - Four to six years of experience working within an accounting department. - Bachelor’s degree in finance, business, or a related field (or commensurate experience). Master's degree preferred. - Energized by tasks related to accounting supervision as well as tasks related to owning the detailed execution of customer invoicing. - Strong attention to detail and organizational skills. - Proven ability to learn new technology quickly, adapt to software updates, and find ways to improve processes through automation or system use. - Mastery of Microsoft Excel and QBO. Demonstrated ability to use accounting software and related tools to work efficiently and accurately. Compensation & Benefits - Salary: Competitive, commensurate with education, qualifications, and experience. - Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, Paid Parental Leave, and a Paid Benefit Time program.

• Working on our PSD Citywide Enterprise system, design and develop backend services and front-end applications • Effective knowledge with web development languages, frameworks and new technologies • Working with other software developers and support staff in order to take product ideas from concept to release • Writing and maintaining code in a robust, efficient and readable manner • Design and implement new user interfaces/experiences to meet clients needs • Documenting code and providing the methodology behind it for future reference • Testing and implementing experimental technologies • Testing and reviewing code in timely and professional manner • Ability to work in an Agile project delivery environment, develops and modifies technology systems, addressing functional, performance, security, quality, operational and monitoring needs • Participate in phases of the software development life cycle (SDLC) for a variety of projects • Managing data integrity and quality assurance activities to ensure application stability • Managing self-directed assignments to implement features and resolve software defects to meet schedule commitments with high-level of quality • Assist in the development and maintenance of user manuals and guidelines • Recommend and perform software improvements and upgrades • Works with Business Analysts to complete analysis of business requirements, design and development of web applications that are integrated with other modules • Participate in a daily scrum and weekly team sprints • Other duties as assigned

• The Account Executive articulates concepts, methodologies and value propositions to senior public-sector officials to meet and exceed sales targets. • The Account Executive will have experience selling enterprise software products, focusing on the regional market, with an emphasis on business development, attending conferences and overall product awareness. • They must be subject matter experts with regards to PSD Citywide products, services and processes to effectively manage client relationships during a long business to business sales cycle. • Working cross functionally with subject matter experts from the PSD team which includes research staff, experienced municipal practitioners, engineers and programmers. • Driving a full sales cycle within our customer base – achieving or overachieving on your sales targets. • Managing and growing your territory and maximizing revenue, while building future sales pipelines. • Produce recommendations based on customer pain points - educating customers on industry trends and best practices while taking into consideration the financial and strategic realities of the customer. • Negotiate PSD proposals, contracts and charters that are consistent with existing business operations. • Deliver virtual and onsite presentations for senior municipal government officials pertaining to enterprise asset management and budgeting services. • Closing new business deals by coordinating requirements; developing and negotiating contracts and integrating contract requirements with business operations. • Constantly improve level of knowledge pertaining to PSD products and services as well as emerging market demands and competitive activity. • Attend Municipal conferences to develop new client relations and maintain a relevant presence within the field. • Utilize Salesforce to manage sales opportunities, action items and campaigns. • Travel and onsite client relationship building in your territory. Travel is required in this role across North America.

Performance Systems Development (PSD) is seeking a Finance Associate who manages financial reporting and day-to-day accounts receivable functions, including preparing accurate invoices, applying incoming payments, and assisting with collection efforts. The Finance Associate will utilize accounting systems and related tools to enhance efficiency, streamline processes, and recommend improvements. This position ensures that transactions are recorded accurately and timely, while also contributing new ideas to strengthen the Finance function. In this role, you will balance essential accounting responsibilities with opportunities to drive insight, efficiency, and innovation across the department. What You’ll Do Forecasting & Reporting - Develop budgets and forecasts in both time and dollars. Provide reporting to manage to those projections. - Prepare and issue accurate, complete, and timely monthly financial reporting to colleagues. - Conduct variance analysis and provide narrative summaries of findings. - Gather and prepare financial records, schedules, and reports for internal and external audits. - Independently use Excel and other tooling to streamline processes. Customer Invoicing - Prepare and issue accurate, complete, and timely invoices to customers, in collaboration with colleagues. - Track the status of invoices and communicate with colleagues or clients to resolve delays or discrepancies. - Monitor outstanding balances and assist with collection activities as needed. - Reconcile accounts receivable to support accurate month-end close. - Independently use QuickBooks Online, Excel and other accounting software to manage workflows. Banking & Treasury Support - Enter and review bank deposits and internal transfers to ensure alignment with accounting records. - Perform reconciliations using bank feed tools and follow up on discrepancies. - Report on the company’s cash position and liquidity. Other Duties Include - Learn and adapt to new software and tools, making recommendations to the Finance team for improved efficiency. - Identify opportunities to automate, streamline, or improve existing processes through technology. - Cross-train with peers to serve as backup during absences and peak workload periods. This position reports to the VP of Finance and plays a key role in ensuring PSD’s financial transactions are recorded accurately and timely, while also bringing forward new ideas, analytical insights, and a mindset of continuous improvement. What You Bring - Associate’s degree in Accounting, Finance, or a related field, or equivalent work experience. - 1–2 years of experience in accounting or other data-intensive operations, including the ability to collect, clean, upload and interpret data. - Proven ability to learn new technology quickly, adapt to software updates, and find ways to improve processes through automation or system use. - Strong attention to detail and organizational skills. - Excellent written and verbal communication skills. - Self-motivated, solution-oriented, and able to bring new ideas to improve operations. - Demonstrated ability to use accounting software and related tools to work efficiently and accurately. - Ability to maintain strict confidentiality. Compensation & Benefits - Salary: Competitive, commensurate with education, qualifications, and experience. - Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, Paid Parental Leave, and a Paid Benefit Time program.

• Research and identify potential customers through outbound calling, email outreach, and social selling. • Work with Account Executives to build out call and email campaigns that support sales activities, including territory-relevant talk tracks and email templates. • Build and maintain a strong pipeline of qualified leads to support the sales team’s monthly and quarterly targets. • Collaborate with Account Executives to support follow-up with contacts from events, workshops, webinars, and roadshows. • Serve as a professional and approachable first point of contact for new prospects, with emphasis on uncovering needs, sparking interest in our solutions, and connecting leads to the appropriate sales source for next steps. • Book and schedule introductory discovery calls for Account Managers, ensuring a smooth handoff after a lead has been validated and establishing the foundation for the sales process to move forward. • Represent the company at sponsorship events or in-market activities such as golf tournaments, charitable events, or luncheons to support prospecting and lead capture. • Communicate clearly, professionally, and consistently, ensuring all lead notes, outreach activities, and follow-up details are captured accurately in Salesforce. • Display resilience and persistence, remaining confident and engaged when encountering rejection, competitive pressures, or challenging outreach efforts. • Be highly self-motivated, demonstrating strong initiative, discipline, and ambition in a remote environment. • Exhibit excellent time-management and organizational skills, balancing outreach, events, and follow-up tasks to support the timely progression of potential sales.