Protective Life

• Manages the daily operations of the creative team, including designers, writers, and multimedia specialists. • Provide clear direction, mentorship, and support to foster a collaborative and innovative work environment. • Develops and implements processes and workflows to ensure efficient and effective project management. • Conduct regular performance reviews and provides constructive feedback to team members. • Executes comprehensive creative strategies that align with the company's brand identity and business goals. • Work closely with project managers to allocate resources effectively and prioritize projects based on business needs. • Ensures all creative outputs meet quality standards and brand guidelines. • Fosters strong relationships with cross-functional teams • Collaborates with external vendors/agencies to ensure creative consistency and quality. • Stays current on creative industry trends through industry publications, research, and participation in internal/external activities, conferences and events.

• Underwrite individual life insurance cases, including impaired risk, with an anticipated independent approval authority of $3 million • Analyze medical, financial, and non-medical information to make sound underwriting decisions within assigned authority • Evaluate requirements as they are received and determine appropriate risk classification in accordance with underwriting guidelines • Communicate underwriting decisions clearly and professionally to internal and external customers • Build and maintain effective working relationships with key distributors, independent agents, BGAs, and internal sales partners • Manage an assigned caseload while meeting production, quality, and time-service standards • Partner with internal teams to support business objectives, case placement, and a positive customer experience • Organize work effectively and deliver timely, accurate results in a fast-paced environment • Perform other job duties as assigned

• Serve as the primary relationship owner between the American Dental Association and Protective • Serve as the primary relationship owner between Protective and Alliant Insurance Services • Build and maintain trusted executive relationships with key stakeholders across both organizations • Align strategic priorities, business objectives, and growth initiatives • Identify emerging opportunities and proactively resolve business challenges • Represent the partnership during executive meetings, planning sessions, and strategic business reviews • Monitor market trends, competitive activity, and ADA member needs • Communicate and collaborate with ADA on business strategy • Facilitate cross-functional teams to develop an integrated annual business plan • Establish annual sales objectives for Alliant • Maintain accountability for the overall financial health and performance of the ADA business • Develop executive dashboards and business performance reports • Facilitate quarterly business reviews and annual strategic planning sessions • Prepare executive presentations, scorecards, and strategic updates

• Underwrite complex individual life insurance cases, including impaired risk, with face amounts typically above $5M and authority up to $10M • Analyze medical, financial, and non-medical information to make sound, timely underwriting decisions • Provide second signature support and guidance to junior underwriters • Partner closely with internal sales and distribution teams to support business objectives • Build and maintain strong relationships with independent agents, BGAs, and key distribution partners • Manage a high-volume caseload while meeting service and quality standards • Communicate underwriting decisions clearly and effectively to internal and external stakeholders • Contribute to team development through mentoring, training, and knowledge sharing

• administer and maintain the ServiceNow platform • enhance platform capabilities • ensure stable, secure, reliable operations • partner with stakeholders to deliver platform improvements • serve as a technical resource for junior administrators • conduct troubleshooting and root cause analysis for platform issues • support compliance reviews, audit requests, access reviews, and platform governance

• design and deliver onboarding, upskilling, and performance readiness solutions that help associates achieve proficiency and support business performance • partner with business leaders to identify learning needs • develop effective training solutions • continuously improve the learner experience through innovative approaches and technology-enabled solutions • create and maintain training materials, job aids, knowledge resources, facilitator guides, and eLearning content • evaluate learning effectiveness and recommend improvements based on performance data, learner feedback, and business outcomes • leverage learning technologies and AI-enabled tools to enhance content development, learner engagement, and training effectiveness • identify and implement innovative learning approaches that support a distributed workforce • document training strategies, findings, and recommendations to ensure solutions are scalable, repeatable, and sustainable

• Administer SAP user access, including provisioning, modification, and de-provisioning of roles across SAP environments • Validate and interpret access requests to ensure proper role assignment aligned with job responsibilities and business requirements • Support and maintain SAP role structures, including workgroups, approval workflows, and access dependencies • Ensure compliance with segregation of duties (SoD) policies and enterprise security standards • Manage the lifecycle of SAP roles, including design support, enhancements, testing, deployment, and retirement • Provide ongoing support for SAP access-related issues, including troubleshooting role assignments and authorization errors • Collaborate with business units to understand access needs and ensure appropriate role design

• Develop and maintain a high level of annuity production through the execution of a detailed business plan including training, motivating, and developing successful working relationships with specified Financial Institutions • Support and advocate for corporate objectives; act as a steward of company resources; and a leader within the Annuity Distribution group • Execute wholesaling functions in assigned geographic territories – Cultivate a successful business to attain activity and sales goals with top producers in the independent distribution channels • Coordinate and execute a regional business plan with Internal Wholesalers – Act as key driver to your sales team supporting an assigned geographic territory • Execute on specific activity expectations to maximize opportunities to grow advisor relationships and sales

• Lead coordination with customers to elicit and translate business needs into detailed functional requirements • Collaborate with development team to design and transition functional requirements into technical solution • Develop a trusting relationship with customers to better support the business areas on enhancement requests and system-related issues • Continuously explore new technologies to further facilitate discussions on how they could be used to make our processes more efficient • Test user stories and ensure all acceptance criteria is met • Work within an agile environment following sprint commitments and release schedules • Acts as a resource to help define the scope and objectives of moderately complex system-related projects • Creates, maintains and coordinates updates to moderately complex critical system data elements and configurable applications • Prepares end-user procedures and manuals and provides end-user training for moderately complex new or changed system functionality • Mentors and trains team members on technology, as well as best practices and standards

• Work as part of the IT Planning & Engagement team • Collaborate with the Director of Business Systems Analysts • Elicit and translate business needs into detailed functional requirements • Collaborate with development team to design and transition functional requirements into technical solutions • Develop a trusting relationship with customers • Test user stories and ensure all acceptance criteria is met • Work within an agile environment following sprint commitments and release schedules • Help define the scope and objectives of moderately complex system-related projects • Prepare end-user procedures and manuals and provide end-user training