• support underwriting manager in managing workflow and handling escalations • perform daily pipeline review to ensure loans are completed within business service level agreements • mentor processors and assist in auditing team members • communicate and explain credit decisions to loan officers and processors • participate in decline committee process for adverse action letters

• Lead all underwriting operations and business performance for the Southwest Zone. • Develop and execute regional business plans that deliver profitable premium growth while maintaining underwriting discipline. • Own regional production, profitability, portfolio management, and service objectives. • Monitor regional KPIs, submission flow, hit ratios, pricing adequacy, loss trends, and overall portfolio performance. • Identify growth opportunities, market trends, and competitive dynamics to drive strategic decision making. • Represent the Southwest Region with executive leadership and provide regular updates on performance, opportunities, and risks. • Recruit, develop, mentor, and retain a high-performing underwriting team. • Create a culture of accountability, collaboration, urgency, and underwriting excellence. • Conduct regular coaching sessions, file reviews, performance evaluations, and career development discussions. • Provide technical guidance and referral authority on complex, high-profile, or large casualty accounts. • Ensure underwriting quality, pricing adequacy, and adherence to company underwriting guidelines.

• Lead all underwriting operations and business performance for the Northwest Zone. • Develop and execute regional business plans that deliver profitable premium growth while maintaining underwriting discipline. • Own regional production, profitability, portfolio management, and service objectives. • Monitor regional KPIs, submission flow, hit ratios, pricing adequacy, loss trends, and overall portfolio performance. • Identify growth opportunities, market trends, and competitive dynamics to drive strategic decision making. • Represent the Northwest Region with executive leadership and provide regular updates on performance, opportunities, and risks. • Recruit, develop, mentor, and retain a high-performing underwriting team. • Create a culture of accountability, collaboration, urgency, and underwriting excellence. • Conduct regular coaching sessions, file reviews, performance evaluations, and career development discussions. • Establish clear underwriting expectations while reinforcing consistency, authority compliance, and execution. • Provide technical guidance and referral authority on complex, high-profile, or large casualty accounts. • Ensure underwriting quality, pricing adequacy, and adherence to company underwriting guidelines. • Develop and strengthen executive-level relationships with key wholesale brokers and strategic distribution partners throughout the Northwest.

Role Description - Establish new submission in the clearance system and handle according to established procedures - Assist Underwriters with quote, binder, and policy issuance workflow - Gather and organize information and reports (e.g., loss runs, risk assessments, and loss ratings) that support the underwriting decision - Assist the Underwriter with the computation of rates and premiums - Review incoming insurance applications for accuracy and completeness - Participate in the creation and development of the team's underwriting workflows and processes, including underwriting files for all bound accounts - Work with and follow up with producers for any outstanding information - Process and distribute insurance binders, endorsements, and policies within processing standards established by management - Prepare all policies in accordance with final binders inclusive of review by underwriting staff - Manage all account documentation Qualifications - Bachelor's Degree - 1-3 years of underwriting experience - Demonstrated strong written and oral communication skills - Ability to work both independently and within a team environment Company Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.