Post University

Role Description We’re seeking motivated, relationship-driven professionals to join our team as Admissions Advisors. If you have experience in hospitality, retail, customer service, or sales, your ability to connect with people and guide decisions will translate directly into success in this role. In this position, you’ll help prospective students take the next step toward achieving their personal and professional goals. - Engage with prospective students via phone, email, and chat - Guide individuals through the enrollment journey from initial inquiry to start - Identify student goals and recommend programs aligned with their needs - Deliver a personalized, high-quality experience built on trust and follow-through throughout the student’s first term - Participate in student development activities designed to promote student readiness, awareness, retention, and success - Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals - Achieve individual performance goals in a collaborative, fast-paced environment - Maintain accurate records of all communications and student progress Qualifications - Associate or bachelor’s degree preferred (or equivalent experience) - Proven success in a high-volume, customer-focused environment - Strong organizational skills and reliability - Ability to adapt to changing priorities and schedules; multi-tasking is a must! - Comfortable sitting for long periods of time at a computer, managing high call and text volume Requirements - Experience in customer-facing roles (hospitality, retail, call center, or sales) - Strong communication, relationship-building, and active listening skills - Goal-oriented mindset with the ability to manage multiple priorities - Passion for helping others succeed and achieving their goals - Comfort with technology and learning new systems Benefits - Opportunity to make a meaningful impact on students’ lives - Supportive, team-oriented environment with structured training - Clear path for career growth and advancement - Transferable skills that build a long-term career - Pay for the position: $21.64 Remote Work Requirements - Dedicated, quiet home workspace - Reliable high-speed internet connection - Ability to work on the phone and/or video for extended periods - Flexibility to work evenings and/or weekends as scheduled - Minimum internet requirements include a 25 Mb download speed, a 15 Mb upload speed, and a latency below 40 for reliable audio quality - Candidates are responsible for ensuring their internet meets these standards before the start date

Role Description As a Client Advisor (CA), you are accountable for building and growing a multi-state territory with a primary focus on acquiring new partners and expanding Sentinel U’s footprint in nursing education. You will: - Prospect and develop pipeline. - Deliver compelling demonstrations and close new business. - Identify upsell opportunities and support the long-term success of current partners. - Travel overnight up to 50%, including industry conferences and team meetings. If you are someone who wants to do work that matters, who finds energy in hard problems, and who believes that how you sell is just as important as what you sell, you will feel right at home here. Qualifications - Bachelor’s degree required. - 3+ years of successful outside sales experience in a quota-carrying environment with a documented track record of hitting and exceeding sales goals, specifically in business development. - Previous experience in one or more of the following is highly preferred: nursing education, ed-tech, higher education sales, healthcare sales, or SaaS-based eLearning and courseware solutions. - Excellent prospecting and pipeline generation skills. - Skilled at consultative, multi-stakeholder selling. - Strong sales planning, territory management, and process execution skills. - Experience managing longer sales cycles involving multiple stakeholders. - Demo and presentation skills. - Ability to travel up to 50% of the time. - Thrives in a fast-paced, team environment. - Excellent verbal and written communication skills. - Proficiency with CRM software (i.e., Salesforce/HubSpot). - Must possess a valid and unrestricted driver’s license. Requirements - Currently reside, or willing to relocate to, assigned territory. Company Description Sentinel U® didn't start in a boardroom; it started in a classroom. Conceived by nurse educators who understood firsthand the gap between textbook knowledge and real-world clinical readiness, what began as a single virtual community health simulation has grown into a comprehensive virtual nursing education platform. Our work is guided by a commitment to clinical accuracy, pedagogical integrity, and purposeful innovation. We don't simply digitize old methods; we reimagine what learning can look like when you bridge technology and nursing expertise into one meaningful experience. Today, we partner with nursing schools and healthcare organizations across the country, delivering immersive virtual simulations, intelligent performance analytics, and evidence-based debriefing tools that prepare nurses to think critically, act decisively, and care deeply. We are for educators. We are for learners. We are for every patient who will one day be cared for by a nurse who practiced here first.

Role Description At Post University, we believe that personalized guidance, unwavering motivation, robust support, and student-centered education are the catalysts that allow students to achieve their individual academic and career goals. Our Associate Faculty play a central role in bringing this mission to life, especially for students navigating their first year of college. Associate Faculty foster learning environments where students feel supported, motivated, and connected to the university community. Through intentional teaching, coaching, and relationship-building in and out of the classroom, they help students develop the skills, confidence, and sense of belonging needed to persist academically and grow into workforce-ready, socially responsible learners. Post University is seeking experienced, engaging, and student-focused Associate Faculty to teach online courses within our First-Year Experience (FYE) program. These courses are designed to support new students in building foundational skills for academic success, personal development, and career exploration. - Promote the exchange of knowledge through discussion, reflection, and collaboration - Expand students’ thinking about themselves, their goals, and their future careers - Refine practical, academic, and professional skills essential for college and the workforce - Provide personalized guidance and consistent encouragement - Cultivate belonging, motivation, and engagement within the university community Associate Faculty serve as educators, mentors, and motivators, helping students connect coursework to real-world applications and career pathways while reinforcing that they are capable, valued members of the Post University community. Faculty are expected to provide active facilitation, timely feedback, proactive outreach, and individualized support for first-year and first-generation students. The First-Year Program is building a pool of Associate Faculty to teach courses such as: - FYE110 The Empowered Learner: Habits for Success - FYE120 Effective Communication Skills - FYE130 TechTools & Digital Citizenship - FYE130 College Writing: Finding Your Voice Responsibilities - Facilitate engaging, discussion-driven online learning experiences that promote participation, reflection, and growth - Provide personalized guidance and timely feedback that supports academic progress and career connections - Proactively monitor student progress and conduct outreach to at-risk students - Foster a supportive, inclusive, and motivating learning environment - Integrate real-world applications and career connections into coursework - Support students’ development of academic, personal, and professional skills - Collaborate with the academic and student support team to support holistic support for students Qualifications - Master's degree in psychology, Education, Communication, Business Administration (MBA), or a related field required - Minimum of 3 years of online teaching experience (Blackboard LMS preferred) - Experience working with first-generation, adult, or non-traditional students Preferred Qualifications - Experience teaching First Year Experience (FYE) or student success courses - Background in coaching, advising, mentoring, or student development - Familiarity with evidence-based student success practices Knowledge, Skills, and Abilities - Strong online facilitation and engagement skills - Ability to build rapport and motivate first-year learners - Commitment to supporting the development of socially responsible, career-ready learners - Effective communication and feedback practices - Comfort with multimedia and interactive teaching approaches Type Part-time

Role Description The Senior Enrollment Specialist – Vietnam will lead the University’s enrollment growth in Vietnam. This position will oversee agent network expansion, develop market strategies, manage key partnerships, and lead high-level recruitment initiatives while directly contributing to enrollment targets. This role requires a highly experienced professional who is based in Ho Chi Minh City and has a well-established, high-performing agent network across Vietnam, particularly in Ho Chi Minh City. Key Responsibilities - Strategic Agent & Market Leadership (70%) - Develop and execute Vietnam recruitment strategy aligned with institutional goals. - Utilize and expand a strong existing agent network, particularly in Ho Chi Minh City. - Identify and onboard high-quality new agents and institutional partners. - Conduct advanced agent training, performance reviews, and strategy sessions. - Strengthen relationships with key stakeholders including feeder schools and sponsors. - Analyze market trends and competitor positioning. - Direct Recruitment & Market Expansion (30%) - Lead major recruitment events, seminars, and institutional presentations. - Engage directly with high-potential students and sponsors. - Represent the University in high-level institutional meetings. - Drive conversion strategies to increase enrollment yield. - Additional Leadership Responsibilities - Develop annual recruitment and marketing plans with measurable KPIs. - Manage recruitment budgets and activity planning. - Build relationships with Education USA, the Ministry of Education, international schools, and sponsors. - Support alumni engagement and ambassador initiatives. - Ensure compliance with evolving regulatory frameworks. Travel Requirements - Frequent regional travel across Vietnam (50–60% during peak seasons). - Occasional international travel to the U.S. or regional conferences. - Must have a valid passport. Qualifications - 4+ years of experience in international higher education recruitment. - Very strong and proven agent network in Vietnam, especially in Ho Chi Minh City. - Must be currently based in Ho Chi Minh City. - Excellent communication and presentation skills. - Understands and adapts to US cultural norms as part of the working environment. - Fluency in Vietnamese and English required. - Flexible to US work hours and ability to meet early morning/late night. - Proven ability to meet recruitment targets and drive performance. - Must have experience in working with agents and have an extensive network. - Must work independently and provide input and direction for strategic planning and execution. - Team player.

Role Description As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist, responsible for inspiring prospective students to see their potential within Post University’s online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-adding services. Your work goes beyond traditional recruitment; it’s about creating pathways for students and showing them that their dreams are achievable. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. Starting pay for this position is $21.64 per hour. Essential Accountabilities - Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. - Lives Post University’s non-negotiable behaviors from day one. - Function as the first point of contact, conducting Professional College Advisory Sessions by phone and text to help prospective students explore their interests and align with a program that meets their personal and career goals. - Dedication to a noble calling – provide unmatched guidance, support, and resources, enabling students to overcome challenges and transform their lives through education and personal growth. - Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries, and building lasting relationships that foster trust and excitement about their academic journey. - Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience. - Commitment to excellence – ensure accuracy and integrity in documenting student inquiry and enrollment information across multiple systems. - Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals. - Actively engage and participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success. - Participate in student development activities designed to promote student readiness, awareness, retention, and success. - Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment. - Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments. - Embrace other responsibilities that contribute to our mission and goals as they arise. - Attends training as required and effectively applies new learnings. Qualifications - Genuinely student centric…institutional traditionalists need not apply! - Culturally progressive…the organization is a living organism that requires constant nurturing. - Heroes and victims need not apply! It is only about the team and mission. - Secure in knowing Post is a non-hierarchical, collaborative environment…it is about the mission…it’s about the team. - An associate degree (required), with a bachelor’s degree preferred—or a blend of experience and education that demonstrates your readiness for this role. - Polished and articulate verbal and written communications skills as a Post representative. - Highest level of integrity and self-drive. - Experience in admissions, customer service, or consultative sales, with a focus on building meaningful connections, preferred. - Comfortable sitting for long periods of time at a computer, managing high call and text volume. - Strong technical skills and proficiency in Microsoft Office and relevant database software. - Strong ability to multitask and adapt to a fast-paced environment. - Flexibility to work weekend hours as needed. - Receptive to ongoing developmental feedback and responds appropriately. Remote Work Requirements - This position offers the option to work remotely. - Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). - Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. - Candidates are responsible for ensuring their internet meets these standards before the start date. - A dedicated, quiet home workspace free from distractions is also required.

Role Description Post University seeks a driven, results-oriented sales professional to join our growing Strategic Partnerships team as a Strategic Partnerships Manager. This role is at the forefront of selling and expanding employer partnerships that drive employer-sponsored enrollment growth. We operate as a sales organization with a consulting mindset. Strategic Partnerships Managers are responsible for managing a defined portfolio of partners, developing growth strategies for high-value accounts, and executing outreach and onsite engagement to deliver measurable results. We seek self-motivated, competitive, and disciplined team members to position Post University as the first choice for working professionals and their family members to continue their education. The ideal candidate thrives by prospecting, building strong business relationships, uncovering revenue-generating opportunities, and delivering tailored solutions that align with partner goals. Success is measured not just in action, but in outcomes — enrollments and starts (for non-healthcare accounts). Your business development activity will support our partners’ workforce development, education, and training goals through: - Discovery - Consultation - Outreach - Promotion - Onsite events - Engagement - Advising This position reports to the Director of National and Strategic Partnerships and collaborates closely with our Strategic Growth Team and University leadership. Qualifications - Bachelor’s degree required. - 3–5 years of proven B2B and B2C sales success, account management, or partnership development experience. - Demonstrated ability to grow and manage strategic, revenue-producing relationships across multiple industries. - Skilled in consultative sales and executive-level presentations. - Strong organizational, reporting, and analytical skills. - Self-motivated, strategic thinker with a collaborative approach. - Proficiency in Microsoft Office Suite and CRM systems. Requirements - Manage a Top 25 Partner List within assigned market, including a Priority 5 list of high-growth targets reviewed quarterly. - Serve as the primary sales and relationship manager for assigned accounts, ensuring alignment with partner goals and University objectives. - Drive minimum 5% annual account growth across assigned partner portfolio through strategic engagement, expansion, and increased utilization. - Develop and execute account growth strategies that directly support enrollment and start goals. - Proactively sell and promote programs at partner facilities through events, presentations, and one-on-one meetings to generate inquiries and referrals. - Conduct quarterly check-in calls with partners, using standardized templates and data reporting to identify upsell opportunities. - Collaborate with the Strategic Growth Team on vertical-specific marketing plans, association engagement, and campaign execution. - Identify and engage regional associations connected to national partner strategies, integrating them into the Top 25 list. - Build and maintain a robust sales pipeline of prospective partnerships within assigned verticals and market. - Use consultative selling techniques to uncover partner challenges and present Post University as the best-fit solution. - Support conference strategies, pre/post event communications, and local market activations, with heavy emphasis on Texas development. - Achieve a minimum of 30 applications per term (8 weeks) and 10 student starts per term, aligned with departmental enrollment targets. - Achieve or surpass quarterly enrollment and start goals for non-healthcare verticals. - Monitor and report partner landing page engagement, lead funnel performance, conversion rates, and start/enrollment trends monthly. - Maintain accurate, timely activity and partner information in CRM; adhere to all internal requirements for documentation, processes, and compliance. Benefits - Opportunity to be part of a forward-thinking, growth-driven team that is redefining higher education partnerships. - Skills to operate strategically and the passion to help working professionals achieve their education goals. Location, Travel, and Schedule - Remote: Texas and surrounding states (strong preference for TX major market area residency; candidates should reside within close proximity to either Houston, Dallas, San Antonio, or Austin). - Travel: Up to 60% within territory, plus up to 20% nationally. Significant focus on developing Texas market presence. - Schedule: Monday through Friday, with weekends as required.

Role Description The Financial Aid Director overseeing UG Continuing/Military/Grad Teams (the Director) is responsible for the supervision and day-to-day operations of the financial aid functions for the University’s Undergrad Continuing, UG Re-Entry, Military, and Grad populations. Responsibilities include: - Overseeing and training staff in federal financial aid to assist students and families in determining the best method of payment. - Promoting financial literacy. - Ensuring regulatory compliance in all aspects of the University’s continuing population. - Assisting other areas of financial aid as needed. - Working closely with the Directors of Regulatory Compliance, Enrolling Admissions, Academic Advising, and Student Accounts. - Promoting an exceptional student experience. Remote Work Requirements: - This position offers the option to work remotely. - Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). - Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. - Candidates are responsible for ensuring their internet meets these standards before the start date. - A dedicated, quiet home workspace free from distractions is also required. Essential Accountabilities: - Maintain expert knowledge in the field of student financial aid to ensure continuous compliance with federal and state laws and regulations. - Ensure continuous improvement of the processes that support the University’s retention of students. - Oversee the Financial Aid operation functions of the assigned Financial Aid teams. - Recruit, manage, and motivate personnel to develop a sense of teamwork that promotes exceptional student experience. - Ensure cooperative and timely support and communication to students, advising, and administrative staff. - Implement, manage, and maintain policies and procedures for tuition planning and financial aid awarding processes. - Work in conjunction with the University Director of Financial Aid to ensure all Federal and State enrollment and financial reporting requirements are met. - Serve as a liaison with Advising Management, Academic Affairs, Student Services, and students and families. - Keep informed of changing regulations regarding federal and state guidelines. - Prepare management reports of a statistical and financial nature. - Respond to Customer Service issues and concerns. - This position requires some evening and weekend hours to meet the operational needs of the Student Finance Office. - Perform other duties as assigned. Qualifications - Bachelor’s degree required; master’s degree preferred. - Minimum 5 years of Title IV management experience; 3 of those years should be at a leadership level. - Demonstrated leadership skills with a strong emphasis on motivation, delegation, and effective communication of goals. - Excellent computer skills; able to use Microsoft Office products and Campus Nexus Student (CNS – Anthology). - Must be eligible to enroll in the National Student Loan Data System (NSLDS). - Excellent interpersonal and customer service skills. - Strong organizational and supervisory skills. - Effective oral and written communication. - Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet deadlines. - Sense of teamwork, creativity, and flexibility. - Exceptional problem-solving skills. - Energetic and goal-oriented; strong interest in working in a fast-paced environment that requires multitasking. Requirements - 8a-5p M-F; nights and weekends based on business need.

Role Description The Academic Talent Recruiter is responsible for sourcing, recruiting, vetting, and onboarding qualified academic talent—including Deans, Assistant Deans, Program Chairs, Directors, Associate Faculty, and others—across academic departments. This individual serves as the primary liaison between academic deans, department chairs, and prospective associate faculty. The role ensures that all academic administrative and instructional vacancies are filled with credentialed, mission-aligned professionals, maintaining both academic administration and instructional continuity. The Academic Talent Recruiter plays a critical role in supporting growth in enrollment and building a robust pool of flexible academic talent that adheres to the institution's academic standards and course design expectations. By sourcing and identifying external faculty candidates with real-world professional experience, online teaching proficiency, and the ability to effectively engage online learners, the recruiter helps to strengthen the quality of education provided. This position is remote and may require occasional travel as part of its responsibilities. Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state. Essential Accountabilities - Recruitment & Sourcing: - Develop and execute proactive recruitment strategies to attract qualified Academic Talent across all academic disciplines. - Maintain and continuously expand an active talent pipeline of credentialed subject-matter experts, practitioners, and terminal degree holders. - Post openings on appropriate job boards, professional networks, LinkedIn, discipline-specific listservs, and higher education recruitment platforms. - Attend academic conferences, career fairs, and professional development events to identify and cultivate prospective academic talent. - Collaborate with deans, program chairs, directors, and the Center for Teaching and Learning (CTL) to forecast hiring needs each term. - Screening & Evaluation: - Review applications and credentials to verify minimum qualifications in accordance with accreditation standards. - Conduct initial phone and video screening interviews to assess subject-matter expertise, teaching philosophy, and availability. - Coordinate with academic deans, department chairs, and directors to facilitate second-level interviews and final hiring decisions. - Evaluate candidates' alignment with institutional course design standards. - Maintain organized applicant tracking records in the institution's ADP or applicant tracking system (ATS). - Onboarding & Credentialing: - Oversee the end-to-end onboarding process for new academic hires. - Coordinate with the Associate Experience, Registrar, CTL, and IT to ensure academic talent is set up with system access. - Facilitate new academic hires orientation with the CTL and Learning and Development (L&D). - Ensure all academic hires’ personnel files are complete, compliant, and audit-ready. - Relationship Management & Retention: - Build and maintain a centralized academic talent database. - Partner with deans, program chairs, CTL, and instructional designers to identify associate faculty who demonstrate strong course delivery. - Implement strategies to improve associate faculty retention, satisfaction, and sense of institutional belonging. - Monitor teaching assignment loads for compliance with institutional policy. - Compliance & Reporting: - Ensure all academic hiring practices comply with Equal Employment Opportunity (EEO) laws. - Generate term-by-term staffing reports for academic leadership. - Maintain awareness of state and federal labor regulations affecting part-time and contingent faculty employment. - Support institutional effectiveness efforts by providing workforce data for program reviews and accreditation self-studies. Qualifications - Bachelor’s degree or equivalent professional experience. - 3–5 years of experience in recruiting, talent acquisition, sales, business development, or other relationship-based roles. - Demonstrated ability to conduct effective screening conversations, assess qualifications against defined standards, and build rapport with senior level professionals. Preferred Qualifications - Master's degree in Higher Education, Human Resources, or a related discipline. - Experience recruiting for online, hybrid or in-person academic talent. - Experience with faculty credentialing processes in a NECHE, ACBSP, ACEN, NAEYC accredited institution. - Bilingual or multilingual proficiency is a plus. Core Competencies - Talent Identification & Assessment - Relationship Building & Stakeholder Engagement - Credential Verification & Compliance - Data Management & Reporting - Organizational & Time Management Skills - Cultural Competency & Commitment to Equity - Knowledge of Higher Education Academic Structures Working Conditions This position operates remotely, primarily in a professional office environment with regular use of computers and communication technology. Some evening or weekend availability may be required during peak hiring periods. Occasional travel to campus or recruitment events may be required. Additional Information This position reports directly to the Assistant Provost for Teaching and Learning and works collaboratively with associate experience, academic deans, program chairs, and institutional research staff to advance the university's commitment to academic excellence and continuous improvement. 9am - 5pm EDT (M-F)

Role Description The Student Success Advisor (SSA) Career & Programmatic is critical to Post University's academic success and retention efforts for online and/or regional site students. The SSA C&P provides a consistent point of contact for a student’s specific area of study from when the student begins classes at the University to graduation. This person proactively builds a trusting and supportive relationship with new students at the beginning of a student's studies and carries that relationship through to graduation. Through counseling and positive coaching, the SSA works with a student to overcome barriers impeding adult students from reaching their academic and career goals. The SSA is a champion for student success and for the University brand. This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required. Essential Accountabilities - Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. - Proactively develop and maintain a positive and supportive relationship with students that welcomes them to our learning community, creates bonds with the university, and ensures that students have a consistent student service resource. - Communicate directly, effectively, and often with all assigned students to keep them connected with us, informed, and engaged in an open conversation through their first term. - Leverage University technology systems to enhance relationships with students. - Communicate positively and effectively with students by phone. - Respond promptly to student questions and requests (typically on the same day) by telephone and email. - Advocate student needs across all departments of the University; actively and independently own and manage your student caseload. - Use University systems to track and assess how your assigned students are progressing towards graduation/completing their program and report these metrics to management regularly. - Analyze student data from internal systems and external sources to create information that your team and management can use to improve the student experience and the services we provide. - Proactively and creatively work independently and as a Student Success Advisor team member to identify barriers to students' academic success and develop solutions that improve retention. - Introduce and train students on university systems (e.g., Web Registration and Blackboard). - Accurately communicate and support university academic and university policies. - Provide students with guidance on academic progress, course selection, degree selection, and work/life/study issues. - Coaches and offers counsel to students on strategies for success, overcoming hurdles/objections, and productive interactions with the university. - Other duties as assigned. Qualifications - A bachelor's degree or equivalent combination of education and experience is required. - Engaging and dynamic phone presence. - Excellent email communication skills: clear and concise writing ability required. - Self-starter - shows initiative and demonstrates the ability to work both independently and as a team member to achieve organizational goals. - Energetic and goal-oriented. - Strong interest in working in a fast-paced environment that requires multi-tasking. - Dedicated to student success. - Urgent driven; responsive to students and colleagues. - Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, social media, CRM/CNS, Microsoft Office Products, etc. - Excellent organization skills and ability to keep consistent contact with student caseload. - Ability to connect and develop relationships with adult students. - Holds themselves and colleagues to high ethical standards. - Creates a positive culture and environment through attitude and behavior. - Ability to work evenings/weekends preferred. - Sunday-Thursday with 1 late night or Tuesday-Saturday with 1 late night.

Role Description The Military Student Success Advisor (SSA) plays a key role in supporting the academic success and retention of military‑affiliated students at Post University. Serving as a dedicated point of contact from enrollment through graduation, the Military SSA builds strong, trust‑based relationships that guide students through their educational journey. Through proactive outreach, coaching, and advocacy, the Military SSA helps students navigate challenges, stay on track academically, and achieve their career goals—while delivering an exceptional experience that reflects Post University’s commitment to military student success. Remote Work Requirements: - This position offers the option to work remotely. - Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). - Minimum internet requirements include: - 25 Mb download speed - 15 Mb upload speed - Latency below 40 for reliable audio quality - Candidates are responsible for ensuring their internet meets these standards before the start date. - A dedicated, quiet home workspace free from distractions is also required. Essential Functions: - Proactively build and sustain positive, supportive relationships with students. - Communicate directly, effectively, and consistently with assigned students. - Actively manage and independently own an assigned student caseload. - Leverage University systems to track, assess, and monitor student progress. - Analyze student data to generate insights that improve retention and enhance the student experience. - Collaborate proactively and creatively to identify barriers to academic success. - Introduce, educate, and train students on University systems and tools. - Accurately communicate and support the University's academic standards, policies, and procedures. - Provide guidance related to academic progress, course planning, degree selection, and work-life balance. - Coach and counsel students on strategies for success and overcoming challenges. Qualifications - Bachelor’s degree preferred; an equivalent combination of education and experience can be substituted. - Veterans/Military experience preferred. - Knowledge of military educational programs desired. - Engaging and dynamic phone presence with excellent email communication skills. - Self-starter with the ability to work independently and as part of a team. - Able to work in a fast-paced environment requiring good organizational skills. - Dedicated to student success and responsive to both students and colleagues. - Ability to connect and develop relationships with adult students. - Creates a positive culture and environment through attitude and behavior. - Availability: Sunday-Thursday with 1 late night or Tuesday-Saturday with 1 late night. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.